Pranešėjai:
Aidas Šetikas, UAB „Rifas” gen. direktorius, kartu su komanda pavertęs šią įmonę iš lokalaus gamintojo į pasaulinio lygio eksportuotoją. Per pastaruosius trejus metus UAB „Rifas” išaugino eksporto apimtis 3,5 karto, gamybos veiklą pavertė pelninga, tapo nuolatiniu tiekėju tokioms kompanijoms kaip „Danfoss" ar „General Electric" etc.
Mindaugas Voldemaras, UAB „TOC Sales and Marketing” direktorius, „Verslo klasės” autorius. Jo vadaujama kompanija padeda eksportuotojams ženkliai padidinti pardavinėjimo pajėgumus pertvarkydama rinkodaros ir pardavimo veiklą pagal Lean ir TOC principus bei užtikrindama nuolatinį pardavimų srautą.
Pranešimas parengtas "Verslo žinių" prašymu.
Pranešimo vaizdo įrašas: http://www.toc-marketing.lt/vadovu-pusryciai/
Kaip ženkliai padidinti pardavimus vidaus ir eksporto rinkose (II dalis)commonsenseLT
"Verslo žinių" kvietimu savo patirtimi dalinasi vienos sėkmingiausių eksporto bendrovių „Rifas” gen. direktorius Aidas Šetikas ir Mindaugas Voldemaras, vadovaujantis eksporto didinimo paslaugas teikiančiai įmonei „TOC Sales and Marketing”.
(įrašas darytas Kaune 2015 m. gruodžio 11 d.)
- Dvi pardavimų strategijos: kai turi laisvų gamybinių pajėgumų ir kai jų neturi;
- Kodėl verta tarti “sudie” senam geram klientui (arba kodėl miegama su atšalusiais lavonais);
- Matai, rodikliai ir sprendimai pardavimuose: ką žinoti vadovui, ir ko geriau nežinoti;
- Kodėl CRM įsidiegimas niekada nepadidina pardavimų ir kodėl magnetinė lenta kur kas geriau (demonstracija);
- Iš kur gauti potencialių klientų kontaktus ir ką daryti vėliau, kai jie nekelia ragelio ir neatsako į laiškus;
- Kiek kainuoja eksporto pardavimai vidutinio dydžio Lietuvos įmonei ir kiek trunka laukti „break even” (realūs pavyzdžiai);
- Penki „taip, bet”, stabdantys lietuviškos įmonės eksporto augimo tempus.
Idealus pardavėjas? Mitas, kurį pati įmonė linkusi sunaikinti!
Jeigu pardavėjai "motyvuojami" pardavimų planu, tada ne nuostabu, kad pardavėjai neturi energijos parduoti.
How to Implement TOC Principles and Tools in State Government and Achieve Gre...commonsenseLT
Kristen Cox, Executive Director, Governor’s Office of Management and Budget (USA) & Greg Gardner, Director of Operational Excellence for Utah Governor’s Office of Management and Budget (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Overview of the SUCCESS Framework.
- Introduction of Utah’s measurement criteria.
- Introduction to the SUCCESS Management Information System (SMIS).
-Utah’s use of additional tools to assist agencies achieve great results.
-Utah’s progress to anchor the budgeting process to performance.
- Status of implementing the SUCCESS Framework across Utah’s 24 Cabinet agencies.
More information - http://pse.lt
Uncertainty in the judicial process. Overcoming superstitions - Audrius Cinin...commonsenseLT
Audrius Cininas, The judge of Vilnius district court (Lithuania) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Orthodoxical legislation is a constraint.
- Buffer issue. How much time the new case should be "matured" before pretrial and trial proceedings begin.
- Reducing of the waste time of the judges. Hearings versus paperwork.
- Are judges really a constraint of the judicial system?
- Criteria of efficiency and quality of judicial proceedings and rulings.
More information - http://pse.lt
How to Identify and Unlock inherent potential within government to achieve mo...commonsenseLT
This document outlines a methodology for using Theory of Constraints (TOC) to help government agencies achieve better, faster, and cheaper services. It begins with identifying the system goal of improving service quality and coverage while reducing avoidable costs and investment. Next, it discusses using TOC's five focusing steps to identify the system constraint, decide how to better exploit it, subordinate other parts of the system, and elevate or break the constraint if needed. Three case studies are presented showing how TOC has helped achieve better quality and coverage of solid waste services, faster delivery of affordable housing, and cheaper emergency relief services. Metrics are discussed for measuring improvements. The document argues that applying TOC to critical areas like infrastructure, agriculture, and
Justice in Time: applying TOC to the law courts system in Israel - Shimeon Pa...commonsenseLT
Shimeon Pass, expert in Value Enhancement and implementation of advanced management concepts (Israel) @ @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Eliminating judges' wasted time and the complete kit concept.
- Continuous hearing of evidence sessions.
- Can a case be approached as a project?
- Is 'fair' distribution of dossiers among judges really effective?
- Written or oral summations?
- How 'long' should the verdict document be?
- The role of legal aides.
- Controlled release of dossiers to the judges by the double Drum-Buffer-Rope (dDBR) mechanism.
More information - http://pse.lt
Kaip ženkliai padidinti pardavimus vidaus ir eksporto rinkose (II dalis)commonsenseLT
"Verslo žinių" kvietimu savo patirtimi dalinasi vienos sėkmingiausių eksporto bendrovių „Rifas” gen. direktorius Aidas Šetikas ir Mindaugas Voldemaras, vadovaujantis eksporto didinimo paslaugas teikiančiai įmonei „TOC Sales and Marketing”.
(įrašas darytas Kaune 2015 m. gruodžio 11 d.)
- Dvi pardavimų strategijos: kai turi laisvų gamybinių pajėgumų ir kai jų neturi;
- Kodėl verta tarti “sudie” senam geram klientui (arba kodėl miegama su atšalusiais lavonais);
- Matai, rodikliai ir sprendimai pardavimuose: ką žinoti vadovui, ir ko geriau nežinoti;
- Kodėl CRM įsidiegimas niekada nepadidina pardavimų ir kodėl magnetinė lenta kur kas geriau (demonstracija);
- Iš kur gauti potencialių klientų kontaktus ir ką daryti vėliau, kai jie nekelia ragelio ir neatsako į laiškus;
- Kiek kainuoja eksporto pardavimai vidutinio dydžio Lietuvos įmonei ir kiek trunka laukti „break even” (realūs pavyzdžiai);
- Penki „taip, bet”, stabdantys lietuviškos įmonės eksporto augimo tempus.
Idealus pardavėjas? Mitas, kurį pati įmonė linkusi sunaikinti!
Jeigu pardavėjai "motyvuojami" pardavimų planu, tada ne nuostabu, kad pardavėjai neturi energijos parduoti.
How to Implement TOC Principles and Tools in State Government and Achieve Gre...commonsenseLT
Kristen Cox, Executive Director, Governor’s Office of Management and Budget (USA) & Greg Gardner, Director of Operational Excellence for Utah Governor’s Office of Management and Budget (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Overview of the SUCCESS Framework.
- Introduction of Utah’s measurement criteria.
- Introduction to the SUCCESS Management Information System (SMIS).
-Utah’s use of additional tools to assist agencies achieve great results.
-Utah’s progress to anchor the budgeting process to performance.
- Status of implementing the SUCCESS Framework across Utah’s 24 Cabinet agencies.
More information - http://pse.lt
Uncertainty in the judicial process. Overcoming superstitions - Audrius Cinin...commonsenseLT
Audrius Cininas, The judge of Vilnius district court (Lithuania) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Orthodoxical legislation is a constraint.
- Buffer issue. How much time the new case should be "matured" before pretrial and trial proceedings begin.
- Reducing of the waste time of the judges. Hearings versus paperwork.
- Are judges really a constraint of the judicial system?
- Criteria of efficiency and quality of judicial proceedings and rulings.
More information - http://pse.lt
How to Identify and Unlock inherent potential within government to achieve mo...commonsenseLT
This document outlines a methodology for using Theory of Constraints (TOC) to help government agencies achieve better, faster, and cheaper services. It begins with identifying the system goal of improving service quality and coverage while reducing avoidable costs and investment. Next, it discusses using TOC's five focusing steps to identify the system constraint, decide how to better exploit it, subordinate other parts of the system, and elevate or break the constraint if needed. Three case studies are presented showing how TOC has helped achieve better quality and coverage of solid waste services, faster delivery of affordable housing, and cheaper emergency relief services. Metrics are discussed for measuring improvements. The document argues that applying TOC to critical areas like infrastructure, agriculture, and
Justice in Time: applying TOC to the law courts system in Israel - Shimeon Pa...commonsenseLT
Shimeon Pass, expert in Value Enhancement and implementation of advanced management concepts (Israel) @ @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Eliminating judges' wasted time and the complete kit concept.
- Continuous hearing of evidence sessions.
- Can a case be approached as a project?
- Is 'fair' distribution of dossiers among judges really effective?
- Written or oral summations?
- How 'long' should the verdict document be?
- The role of legal aides.
- Controlled release of dossiers to the judges by the double Drum-Buffer-Rope (dDBR) mechanism.
More information - http://pse.lt
Effective procurement of construction and major investment projects: give you...commonsenseLT
Ian Hepinstall, MD of PMMS Middle East (UAE) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- In order to significantly reduce project duration and cost the procurement approach also needs changing.
- The proven approaches to selection and procurement that really work.
- How to deliver projects on-time in less time, to budget for lower cost, and without compromising on scope and quality?
- What habits will need to be changed, and what suppliers will need to be coached and developed?
- How to spend the same as you do today, but giving your citizens 25% more improved roads, parks and systems that enhance their daily lives?
More information - http://pse.lt
Increase quality, decrease stress in a hospital - Pieter E. Buwalda & Gijs An...commonsenseLT
Pieter E. Buwalda, Manager Hospital Operations Programs, Nij Smellinghe Hospital in Drachten (The Netherlands) &
Gijs Andrea, Consultant, implementor, trainer at House of TOC, Education Implementation Management Consultancy (The Netherlands) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- How to improve the quality of healthcare services using managerial tools.
- How to improve the quality of care AND decrease the workload on nurses and doctors with the same amount of patients treated.
- How to decrease occupation of beds?
- How to decrease length of stay?
More information - http://pse.lt
Tele2: private experience for public sector - Andrius Baranauskas @ PSE 2013 ...commonsenseLT
Corporate Communications Director Baltics at Tele2 @ @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Effectiveness is the key
- Time is the single non-renewable resource in the world
- Our way of doing things in less time
- Procurement is an indicator
More information - http://pse.lt
Raising Performance of Courts in Difficult Times - Kevin Sadler @ @ PSE 2013 ...commonsenseLT
Kevin Sadler, Director of Civil, Family & Tribunals, Her Majesty's Courts and Tribunals Service (United Kingdom) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- How despite the impact of the global economic situation HMCTS delivers a more efficient service.
- How it brings significant savings through the embedding of continuous improvement practices at the same time.
- What are HMCTS plans to achieve even more in the coming years through a more radical approach.
More information - http://pse.lt
Electronic public procurement: a way to buy more effective - Rasa Noreikienė ...commonsenseLT
Lithuania has made significant progress in transitioning public procurement to an electronic environment. The value of public procurement contracts in Lithuania was over 14 billion Litas (4.2 billion euros) in 2012. Key measures taken include establishing a central e-tendering platform and e-catalogue. There has been an increase in the number and value of e-procurement contracts as well as shorter procurement times and greater transparency and competition. Challenges included overcoming inertia and lack of awareness, but mandatory requirements, centralized systems, training and guidance helped achieve successful results. A goal of Lithuania's EU presidency is reaching agreement on an e-invoicing directive for public procurement.
Increasing government's capacity to do more good - Ken Miller @ PSE 2013 Viln...commonsenseLT
Ken Miller, Founder of the Change and Innovation Agency (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- The one and only thing government needs to focus on to get out of this crisis.
- How government can perform its vital functions 80% faster at less cost with better quality.
- The DNA of government complexity and how we can genetically modify it.
- How to spot the “moldy” thinking that is making us all sick.
- How to get rid of 40% of your agency’s workload.
- Where the hidden costs of government are.
- What the next generation of customers and employees are going to do to your operations.
- Why technology isn’t the answer.
More information - http://pse.lt
Konferencijos dalyvių diskusija: Papildomo sveikatos priežiūros finansavimo š...commonsenseLT
- Sveikatos priežiūros paslaugų poreikio ir finansavimo tendencijos.
- Papildomas sveikatos priežiūros paslaugų finansavimo šaltinis ir jo įteisinimo tikimybė.
- Kreipimasis į suinteresuotas šalis dėl papildomo finansavimo ir efektyvumo didinimo priemonių taikymo.
Kaip pagydyti sveikatos priežiūros įstaigas? Simptomai, kertinės priežastys i...commonsenseLT
Stasys Gendvilis, Lietuvos gydytojų vadovų sąjungos prezidentas (Lietuva) & Mykolas Truncė, sveikatos priežiūros įstaigų vadybos ekspertas (Lietuva) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Nepakankamas finansavimas - lėtinė liga ar trumpalaikis uždegimas?
- Milžiniškas medikų darbo krūvis už menką atlyginimą - kas laukia dar neemigravusiųjų?
- Medikų ir visuomenės supriešinimas deklaruojant nemokamą gydymą.
- Nepakankamo efektyvumo aptarnaujant pacientus priežastys.
- Lietuvos sveikatos priežiūros įstaigų valdymas: kaip vertinti veiklos rezultatus ir pokyčių veiksmingumą?
Daugiau informacijos - http://pse.lt
Enhancing the performance of public healthcare systems: achieving more with e...commonsenseLT
Shimeon Pass, expert in Value Enhancement and implementation of advanced management concepts (Israel) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Dealing with the complexity of the full scale hospital.
- How can we better synchronize the in-coming stream of patients (from the ER to the internal medicine wards) with the release of patients from wards?
- How do we eliminate the wasted time of physicians and nurses?
- The complete kit concept in ORs, imaging clinics, admission processes and requests for expert opinion.
- Time-based control over the progress of the treatment plan.
- How do we eliminate unnecessary (and risky) waiting times of patients?
More information - http://pse.lt
How to Achieve Superior Performance Improvement by Integrating Constraints Ma...commonsenseLT
Dr. Bahadir Inozu, CEO, NOVACES, LLC (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Focusing on everything is synonymous with not focusing on anything.
- Flow concept in public sector.
- Complementary features of Integration of best practices.
- Purpose, focus and application guidelines of Constraints Management, Lean and Six Sigma.
- Reaching operational excellence: systematic tools that turn any organisation into Best-In-Class one.
More information - http://pse.lt
Maximizing “Profit” in a Non-profit Organization - Milda Dargužaitė @ PSE 201...commonsenseLT
Milda Dargužaitė, Managing Director, Invest Lithuania @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Identification of main problems and bottle necks.
- Strategy Development.
- Strategy Implementation: Setting up goals, Process Optimization and Competencies Allocation.
- Results Achieved After one Year.
More information - http://pse.lt
Kodėl vyriausybės sužlugdo viešojo sektoriaus reformas (ir kodėl kartais ne) ...commonsenseLT
Remigijus Šimašius, LR Seimo narys, buvęs Teisingumo ministras (Lietuva) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Kiekvienai reformai įvykti reikia, kad ją palaikytų politikai, valstybės aparatas ir visuomenė.
- Dažniausiai kurio nors elemento tiesiog nėra.
- Kaip užtikrinti pokyčių įgyvendinimą pasinaudojant paprasta politinio veikimo etikos taisykle: 'Sakyk, ką ruošiesi daryti, daryk, ką sakai'.
- kaip padaryti, kad žmonės iš oponentų ar indiferentiškųjų rato taptų reformos palaikytojais.
- kaip elgtis, kai palaikymas yra dalinis, ir kaip užtikrinti, kad jis atsirastų vėliau.
- Patirtis diegiant verslą prižiūrinčių institucijų veiklos reformą Lietuvoje.
Daugiau informacijos - http://pse.lt
Exploring the Power of TOC for Education - Leaving behind a Better World. Chr...commonsenseLT
The document discusses using Theory of Constraints (TOC) thinking tools to improve education. It argues that current education reforms often only address symptoms and not underlying problems. TOC tools could help students develop abilities like problem solving, analyzing information, applying lessons to real life, setting goals, and making responsible decisions. This would prepare them better for life after school. TOC also provides a framework for overcoming obstacles like complexity, conflicts, blaming, and assumptions to create meaningful education systems and lives. An example shows how TOC helped inmates develop skills to find jobs and stay out of prison after release.
Effective procurement of construction and major investment projects: give you...commonsenseLT
Ian Hepinstall, MD of PMMS Middle East (UAE) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- In order to significantly reduce project duration and cost the procurement approach also needs changing.
- The proven approaches to selection and procurement that really work.
- How to deliver projects on-time in less time, to budget for lower cost, and without compromising on scope and quality?
- What habits will need to be changed, and what suppliers will need to be coached and developed?
- How to spend the same as you do today, but giving your citizens 25% more improved roads, parks and systems that enhance their daily lives?
More information - http://pse.lt
Increase quality, decrease stress in a hospital - Pieter E. Buwalda & Gijs An...commonsenseLT
Pieter E. Buwalda, Manager Hospital Operations Programs, Nij Smellinghe Hospital in Drachten (The Netherlands) &
Gijs Andrea, Consultant, implementor, trainer at House of TOC, Education Implementation Management Consultancy (The Netherlands) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- How to improve the quality of healthcare services using managerial tools.
- How to improve the quality of care AND decrease the workload on nurses and doctors with the same amount of patients treated.
- How to decrease occupation of beds?
- How to decrease length of stay?
More information - http://pse.lt
Tele2: private experience for public sector - Andrius Baranauskas @ PSE 2013 ...commonsenseLT
Corporate Communications Director Baltics at Tele2 @ @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Effectiveness is the key
- Time is the single non-renewable resource in the world
- Our way of doing things in less time
- Procurement is an indicator
More information - http://pse.lt
Raising Performance of Courts in Difficult Times - Kevin Sadler @ @ PSE 2013 ...commonsenseLT
Kevin Sadler, Director of Civil, Family & Tribunals, Her Majesty's Courts and Tribunals Service (United Kingdom) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- How despite the impact of the global economic situation HMCTS delivers a more efficient service.
- How it brings significant savings through the embedding of continuous improvement practices at the same time.
- What are HMCTS plans to achieve even more in the coming years through a more radical approach.
More information - http://pse.lt
Electronic public procurement: a way to buy more effective - Rasa Noreikienė ...commonsenseLT
Lithuania has made significant progress in transitioning public procurement to an electronic environment. The value of public procurement contracts in Lithuania was over 14 billion Litas (4.2 billion euros) in 2012. Key measures taken include establishing a central e-tendering platform and e-catalogue. There has been an increase in the number and value of e-procurement contracts as well as shorter procurement times and greater transparency and competition. Challenges included overcoming inertia and lack of awareness, but mandatory requirements, centralized systems, training and guidance helped achieve successful results. A goal of Lithuania's EU presidency is reaching agreement on an e-invoicing directive for public procurement.
Increasing government's capacity to do more good - Ken Miller @ PSE 2013 Viln...commonsenseLT
Ken Miller, Founder of the Change and Innovation Agency (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- The one and only thing government needs to focus on to get out of this crisis.
- How government can perform its vital functions 80% faster at less cost with better quality.
- The DNA of government complexity and how we can genetically modify it.
- How to spot the “moldy” thinking that is making us all sick.
- How to get rid of 40% of your agency’s workload.
- Where the hidden costs of government are.
- What the next generation of customers and employees are going to do to your operations.
- Why technology isn’t the answer.
More information - http://pse.lt
Konferencijos dalyvių diskusija: Papildomo sveikatos priežiūros finansavimo š...commonsenseLT
- Sveikatos priežiūros paslaugų poreikio ir finansavimo tendencijos.
- Papildomas sveikatos priežiūros paslaugų finansavimo šaltinis ir jo įteisinimo tikimybė.
- Kreipimasis į suinteresuotas šalis dėl papildomo finansavimo ir efektyvumo didinimo priemonių taikymo.
Kaip pagydyti sveikatos priežiūros įstaigas? Simptomai, kertinės priežastys i...commonsenseLT
Stasys Gendvilis, Lietuvos gydytojų vadovų sąjungos prezidentas (Lietuva) & Mykolas Truncė, sveikatos priežiūros įstaigų vadybos ekspertas (Lietuva) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Nepakankamas finansavimas - lėtinė liga ar trumpalaikis uždegimas?
- Milžiniškas medikų darbo krūvis už menką atlyginimą - kas laukia dar neemigravusiųjų?
- Medikų ir visuomenės supriešinimas deklaruojant nemokamą gydymą.
- Nepakankamo efektyvumo aptarnaujant pacientus priežastys.
- Lietuvos sveikatos priežiūros įstaigų valdymas: kaip vertinti veiklos rezultatus ir pokyčių veiksmingumą?
Daugiau informacijos - http://pse.lt
Enhancing the performance of public healthcare systems: achieving more with e...commonsenseLT
Shimeon Pass, expert in Value Enhancement and implementation of advanced management concepts (Israel) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Dealing with the complexity of the full scale hospital.
- How can we better synchronize the in-coming stream of patients (from the ER to the internal medicine wards) with the release of patients from wards?
- How do we eliminate the wasted time of physicians and nurses?
- The complete kit concept in ORs, imaging clinics, admission processes and requests for expert opinion.
- Time-based control over the progress of the treatment plan.
- How do we eliminate unnecessary (and risky) waiting times of patients?
More information - http://pse.lt
How to Achieve Superior Performance Improvement by Integrating Constraints Ma...commonsenseLT
Dr. Bahadir Inozu, CEO, NOVACES, LLC (USA) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Focusing on everything is synonymous with not focusing on anything.
- Flow concept in public sector.
- Complementary features of Integration of best practices.
- Purpose, focus and application guidelines of Constraints Management, Lean and Six Sigma.
- Reaching operational excellence: systematic tools that turn any organisation into Best-In-Class one.
More information - http://pse.lt
Maximizing “Profit” in a Non-profit Organization - Milda Dargužaitė @ PSE 201...commonsenseLT
Milda Dargužaitė, Managing Director, Invest Lithuania @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Identification of main problems and bottle necks.
- Strategy Development.
- Strategy Implementation: Setting up goals, Process Optimization and Competencies Allocation.
- Results Achieved After one Year.
More information - http://pse.lt
Kodėl vyriausybės sužlugdo viešojo sektoriaus reformas (ir kodėl kartais ne) ...commonsenseLT
Remigijus Šimašius, LR Seimo narys, buvęs Teisingumo ministras (Lietuva) @ TOCICO International Public Sector Effectiveness Conference 2013 Vilnius
- Kiekvienai reformai įvykti reikia, kad ją palaikytų politikai, valstybės aparatas ir visuomenė.
- Dažniausiai kurio nors elemento tiesiog nėra.
- Kaip užtikrinti pokyčių įgyvendinimą pasinaudojant paprasta politinio veikimo etikos taisykle: 'Sakyk, ką ruošiesi daryti, daryk, ką sakai'.
- kaip padaryti, kad žmonės iš oponentų ar indiferentiškųjų rato taptų reformos palaikytojais.
- kaip elgtis, kai palaikymas yra dalinis, ir kaip užtikrinti, kad jis atsirastų vėliau.
- Patirtis diegiant verslą prižiūrinčių institucijų veiklos reformą Lietuvoje.
Daugiau informacijos - http://pse.lt
Exploring the Power of TOC for Education - Leaving behind a Better World. Chr...commonsenseLT
The document discusses using Theory of Constraints (TOC) thinking tools to improve education. It argues that current education reforms often only address symptoms and not underlying problems. TOC tools could help students develop abilities like problem solving, analyzing information, applying lessons to real life, setting goals, and making responsible decisions. This would prepare them better for life after school. TOC also provides a framework for overcoming obstacles like complexity, conflicts, blaming, and assumptions to create meaningful education systems and lives. An example shows how TOC helped inmates develop skills to find jobs and stay out of prison after release.
8. ko iš tikrųjų reikia klientams?
Make To Order
Engineer To Order
Assembly To Order
1. Patikimumas
(On Time In Full)
(Delivered In Full On Time
Accurately Invoiced)
2. Pajėgumas
(Lead Time)
(minimali / maksimali partija)
Aedilis, UAB
Artilux NMF, UAB
Artiq, UAB
Ekobūstas, UAB
Ozas, UAB
P. Varkojis ir Ko, UAB
Topenerga, UAB
9. ko iš tikrųjų reikia klientams?
Make To Stock
2. Patikimumas
(On Time In Full)
(Delivered In Full On Time
Accurately Invoiced)
Artilux NMF, UAB
Eldes, UAB
Gelgaudiškio gelžbetonis, UAB
Ukmergės gelžbetonis, UAB
1. Pajėgumas
(Lead Time)
(minimali / maksimali partija)
3. Atsargų apyvartumas
10. ko iš tikrųjų reikia klientams?
Wholesale
2. Lankytojų srautas
AAAA Europe Distribution, UAB
Jungtinis tiekimas, UAB
Neste Lietuva, UAB
Signeda, UAB
SOL Trading, UAB
Taurakalnis, UAB
Topenerga, UAB
Vuma, UAB
1. Atsargų apyvartumas
11. ko iš tikrųjų reikia klientams?
Retail
2. Asortimentas
Daltra, UAB
Dvi saulės, UAB
Neste Lietuva, UAB
Signeda, UAB
SOMI, UAB
Transporto realizavimo centras, UAB
1. Prekių turėjimas
3. Kaina
12. ko iš tikrųjų reikia klientams?
Projects
2. On Budget
Axis Industries, UAB
Baltled, UAB
Elgama sistemos, UAB
Gamybos kodas, UAB
Hitachi Europe Limited atstovybė
Progresyvūs Verslo Sprendimai, UAB
XRM Systems, UAB
1. On Time
3. On Scope
13. ko iš tikrųjų reikia klientams?
Services
2. Quality
Infranet, UAB
ZETA LAW advokatų prof. bendrija
Amston, UAB
Day Q, UAB
Kreditų draudimo brokeris, UADBB
REM Logistic, UAB
Lietuvos Žemės ūkio konsultavimo tarnyba
1. Scope
3. Delivery Time
44. #1 mitas
Pardavimų neįmanoma standartizuoti dėl
pernelyg didelės neapibrėžtumų gausos
“O jeigu prireiks antro
susitikimo?”
“O jeigu vėlavimą nulems
kliento delsimas?”
“O jeigu į derybas įsitrauks
gamyba?”
45. #2 mitas
CRM padės padidinti
pardavimus
“Dar daugiau laiko gaištame
informacijos suvedimui!”
“Kas iš to, kad fiksuojame
kiekvieną žingsnį?”
“Neturime kada suvedinėti
informaciją į CRM!”
46. #3 mitas
Aptarnauti turi tas pats, kuris
pardavė
“Neįmanoma perteikti visų
kliento niuansų!”
“Ne taip paprasta įgyti
kliento pasitikėjimą!”
“Tai mano klientas!”
47. #4 mitas
Pasiūlymą turi rengti tas,
kas aiškinosi poreikius
“Lengviau pasiūlymą parengti
pačiam, nei papasakoti”
“O jeigu kitas, nedalyvavęs
pokalbyje, priskaldys malkų?”
48. #5 mitas
Neatsiras norinčių daryti
rutininius darbus
“Aš noriu kur kas
dinamiškesnio darbo!”
“Rutina mane nužudys!”
“Negi jūs norite pasodinti
mane ant telefono?”
50. #7 mitas
Dalintis informacija atima
daug laiko
“Neturiu kada suvesti
informacijos į CRM!”
“Visų niuansų neįmanoma
papasakoti!”
51. #8 mitas
Sulaužysiu priimant pardavėjus
į darbą jiems duotus pažadus
“Žmogui žadėjau
įvairiapusišką darbą, negaliu
jo apriboti”
“Žadėjau galimybę užsidirbti,
o dabar ją atimsiu?”