JULIE A DALTON resume 2016
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Julie Dalton has over 11 years of experience in customer service and office support at an insurance company. She has strong skills in customer satisfaction, conflict resolution, organization, and problem solving. Dalton aims to establish rapport with clients and colleagues while excelling in deadline-driven environments.
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Similar to JULIE A DALTON resume 2016 (20)
JULIE A DALTON resume 2016
- 1. JULIE A DALTON 1520 ASHLAND AVE ST PAUL PK MN 55071 Juliedalton57@gmail.com 612-308-8996 Summary Office Support Specialist │Customer Service Customer service specialist with 11 years’ experience in a fast-paced insurance company personable and professional under pressure. Results-driven with proven ability to establish rapport with clients and team mates. Excelling at customer satisfaction and knowledge retention, flexible and hardworking in deadline driven environment. Core Skills Conflict resolution Strong organizational skills Creative problem solver Good at multi-tasking Attention to details Strong client relations Customer service expert Active listening skills Adaptive team player Ten Key Professional Experience Customer Service Troubleshot with colleagues regarding issues with client information Processed and implemented ideas to manger regarding concerns with client information and suggestions were implemented Extended beyond normal work hours to assist in meeting department deadlines. Researched issue’s that comes up and will work with each client to resolve any conflict. Process Improvement Attention with detail and provided feedback to managers regarding any concerns, Implemented changes based on suggestions to improve any process to make things run better. Multi-tasked many jobs each day, and assisted colleagues if needed Set aside task to aid in problem solving with client’s and colleagues as needed Prioritized work load and organized daily tasks in relation to what needed to be accomplished WORK EXPERIENCE Prudential Life Insurance (formally Hartford Life) April 2004 to April 2015 Service Specialist EDUCATION St Paul Collage-Administrative Assist Inver Hills College-Business Learning Connection- online classes Tartan High School