The government established a new PR department to manage online communications and social media presence. The government appeared on Facebook and Twitter, with the Facebook page reaching 100,000 likes, making it the nation's top 5 most talked about page. The government's Twitter also reached 15,000 followers and was among the 25 most connected government Twitter accounts in the world. Additionally, the government adopted an E-citizens project and started procurement for a new central government website portal.

5. Govt’s new PR department
- Online communictions
Govt appeared on
Social networks

6. distrust

7. There is an inverse relationship
between control and trust. More
control, less trust.
David Weinberger

8. Digital technology has a significant role to
play in opening up policy-making.

9. Want to make friends? Don’t be a promoter,
be a conversation.

14. Online community interested in informatization of public services advised
government’s key opinion makers.

15. No matter who you are, most of the smartest
people work for someone else.

16. More than 70% of comments were
usable ideas and experiences.

17. Freedom of assembly and Public gathering act were
addressed. The number of protesters allowed by bill
has been bumped from 250 to 1500.

19. Milanovic was the 1st Croatian PM to reply
questions addressing solutions and plans
that were important to users.

20. Online community interested in informatization of public services advised
government’s key opinion makers.

23. Users were asked to answer the poll and
share their experience with corruption. More
than 3000 people shared their stories.

28. On July 1 upon Croatia’s accession celebration, hashtaged messages reached
1,8 milion Twitter users

30. * Facebook likes, June 2013

31. * Facebook likes, October 2013

32. Average number of comments on posts made by other
users (PBO) per day

33. cscore.recommend.ly,
August
2012.

34. Average number of tweets during the
workdays

35. of tweets are conversations (mentions and responses to other users)

36. Twiplomacy,
July
2012.

37. Twiplomacy,
July
2012.

38. Socialbakers,
May
2013.

39. Twiplomacy, July 2013

40. Facebook Post Reach
(on averege 50 000 per post)
Average number of web page
visits in a month

41. Office for cooperation with NGOs, April 2013

43. Govt’s new PR department
- Online communictions
Govt appeared on
Social networks
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)

44. Govt’s new PR department
- Online communictions
Govt appeared on
Social networks
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Central Govt's Official Web Portal
procurement starts

45. Govt adopts E-citizens Project
Govt’s new PR department
- Online communictions
Govt appeared on
Social networks
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Central Govt's Official Web Portal
procurement starts

46. New Digital Office - Govt sets former agency to
transform digital services & deliver information
Govt adopts E-citizens Project
Govt’s new PR department
- Online communictions
Govt appeared on
Social networks
Govt’s Facebook hits100 000 likes
(nation’s top 5 most-talked about page)
Govt’s Twitter among 25 most connected
Govt Tw accounts in the world
Govt’s Twitter reaches 15 000 followers
(among nation’s 5% fastest-growing profiles)
Central Govt's Official Web Portal
procurement starts