The document discusses how many churchgoers view churches as consumer commodities where they expect to get the best worship experience and other benefits rather than seeing it as a place to serve God and others. It notes that according to a USA Today report, only 48% of churchgoers attend an average of once a month. The document contrasts consumers, crowds, and disconnected individuals with the biblical idea of the church being one body made of many members. It discusses discovering the church, belonging to a community of faith, membership, and a proposed membership covenant to protect unity, share responsibility, serve the ministry, and support the testimony of the church.