Jon Bentley, OpenAthens Commercial Director, took part in the RA21 focused discussion. Jon presented: ‘Has federated single sign-on failed the end user?’
This document provides contact information for Dr. Guiseppe Getto, including his role as President and Founder of Content Garden, Inc. and Assistant Professor at East Carolina University. It also lists some of his accomplishments, such as being President of the Society for Technical Communication-Carolina Chapter. The document then discusses what content strategy is, why it is important, how technical communication and content strategy overlap, and how technical communicators can also function as content strategists. It provides examples and suggests further readings on the topics of content strategy, content auditing, and governance.
The document summarizes a communications conference about using behavioral insights and nudges to increase compliance. The conference covered creating a community of practice through workshops, tools, projects, and sharing learning online. It provided examples of applications from two ministries: displaying vivid posters about payday loans and simplifying a source water protection toolkit to motivate its use. Over 300 members from 19 ministries have joined the community of practice.
When bad user experience creates a barrier to contentOpenAthens
Here at OpenAthens we study student’s behaviour to improve our single sign-on products. We wanted to share some of the findings with university presses and other publishers that provide digital content to the education and research sector. Our research into university students’ journey in the UK and the US can help publishers provide more relevant, flexible and timely content.
Simple, secure access to digital resources increases engagement and evidence indicates increased use of library resources leads to better outcomes. But there is a tension between ease of access, security, privacy and good user design. The RA21 initiative has reviewed the common tools available and will set standards for libraries and publishers to follow to deliver the best possible user experience. This session will look at some of the tools that can help set these standards
The webinar discusses quick wins for improving the user experience when accessing online library resources. It covers challenges users face with logins, the benefits of single sign-on via federated access management, and initiatives like RA21 that aim to create a seamless user experience across resources. Six quick wins are suggested: improving terminology, organisation discovery, deep linking, working with designers, user testing, and support team training on federated sign-on.
Webinar: Preserving user privacy and protecting online contentOpenAthens
Adam Snook, OpenAthens product manager, discusses preserving user privacy and protecting online content. Adam also explains RA21 and what federated single sign-on is.
Presentation slides from Charleston Library Conference, November 10, 2017 on the Resource Access in the 21st Century Initiative #RA21 presented by Todd Carpenter, Robert Kelshian, Don Hemparian and Ann Gabrail.
This document provides contact information for Dr. Guiseppe Getto, including his role as President and Founder of Content Garden, Inc. and Assistant Professor at East Carolina University. It also lists some of his accomplishments, such as being President of the Society for Technical Communication-Carolina Chapter. The document then discusses what content strategy is, why it is important, how technical communication and content strategy overlap, and how technical communicators can also function as content strategists. It provides examples and suggests further readings on the topics of content strategy, content auditing, and governance.
The document summarizes a communications conference about using behavioral insights and nudges to increase compliance. The conference covered creating a community of practice through workshops, tools, projects, and sharing learning online. It provided examples of applications from two ministries: displaying vivid posters about payday loans and simplifying a source water protection toolkit to motivate its use. Over 300 members from 19 ministries have joined the community of practice.
When bad user experience creates a barrier to contentOpenAthens
Here at OpenAthens we study student’s behaviour to improve our single sign-on products. We wanted to share some of the findings with university presses and other publishers that provide digital content to the education and research sector. Our research into university students’ journey in the UK and the US can help publishers provide more relevant, flexible and timely content.
Simple, secure access to digital resources increases engagement and evidence indicates increased use of library resources leads to better outcomes. But there is a tension between ease of access, security, privacy and good user design. The RA21 initiative has reviewed the common tools available and will set standards for libraries and publishers to follow to deliver the best possible user experience. This session will look at some of the tools that can help set these standards
The webinar discusses quick wins for improving the user experience when accessing online library resources. It covers challenges users face with logins, the benefits of single sign-on via federated access management, and initiatives like RA21 that aim to create a seamless user experience across resources. Six quick wins are suggested: improving terminology, organisation discovery, deep linking, working with designers, user testing, and support team training on federated sign-on.
Webinar: Preserving user privacy and protecting online contentOpenAthens
Adam Snook, OpenAthens product manager, discusses preserving user privacy and protecting online content. Adam also explains RA21 and what federated single sign-on is.
Presentation slides from Charleston Library Conference, November 10, 2017 on the Resource Access in the 21st Century Initiative #RA21 presented by Todd Carpenter, Robert Kelshian, Don Hemparian and Ann Gabrail.
Ministry of Housing, Communities & Local Government (MHCLG) show + tell - spr...dxw digital
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View the Webinar Recording here: http://hubs.ly/y0RhnT0
Open source technologies are spreading their way through learning communities to deliver products that are superior, more secure, and less costly. From textbooks, to tutoring services, to open-learning university models, more people are gaining access to high-quality learning and talent development opportunities. In this webinar we hone in on why leading organizations like Google, McDonalds and the US Department of Defense are choosing open source technologies to meet, and even exceed, their business objectives.
Watch this webinar for a keen understanding of how open source learning technologies will strengthen your organization, and more specifically, your learning and talent development departments.
Watch the webinar to learn more about:
• The growing trend of open source in learning technologies
• The top 5 benefits of open source technologies used in eLearning today
• The benefits of using an open source learning management system
• Case studies of leading organizations who use an open source LMS
• The ROI of an Open Source LMS
This presentation was provided by Jason Griffey to inform participants about the progress made with the Seamless Access Initiative during the NISO Standards Update held during the ALA Midwinter Meeting on Saturday, January 25, 2020.
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1. The document summarizes a presentation on the RA21 (Resource Access in the 21st Century) Task Force, which aims to address challenges with the current IP-based system for accessing scholarly resources and propose new solutions.
2. It outlines problems with the current system such as inconsistent user experiences for off-campus access and discusses the task force's work to date including developing draft principles and plans to test solutions through pilot programs in 2017.
3. Stakeholders are encouraged to get involved by taking a survey or expressing interest in participating in pilots to help develop best practices for improved access systems beyond IP authentication.
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Impact Of Online Technology On The Nonprofit Sectorsoha
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2. It provides examples of nonprofits using tools like wikis, blogs, social networking, and photo/video sharing to engage volunteers online, share information, and conduct outreach.
3. While adoption of newer online tools is increasing, many nonprofits remain limited by budgets, lack of IT staff, and uncertainty around new technologies.
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Mainstream reading devices and apps do not guarantee information access for all
readers. All the hard work of enhancing an EPUB 3 document for people with
disabilities is lost if the EPUB 3 reader itself is not accessible.
By crowdsourcing accessibility evaluations of mainstream reading
systems in a systematic way and making these evaluations publicly available
developers and device manufacturers can be advised to make
specific improvements to enable access to information for all.
Presentation by Todd Carpenter given at the American Library Association Conference on June 25, 2017 about the Resource Access in the 21st Century (RA21) project. The RA21 project is focused on improving the access control systems for digital content subscribed to by libraries.
Debates on Open Source Software: "The house believes that the future of Web in UK Higher and Further Education communities lies in the adoption of open source software".
See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2002/debate/
IIPC General Assembly 2016 - Tool Development PortfolioTom-Cramer
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Open Source as an Instrument of Public Policy - Presented by Brian BehlendorAcquia
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Improving usage and impact of digitised resourcesJisc
This document discusses improving usage and impact of digitized resources based on findings from JISC projects. Some key points include:
1) Close user engagement is important when developing resources through methods like user panels and usability testing.
2) Designs that allow serendipitous discovery and flexible uses can increase impact. Resources should be discoverable on libraries, Google, and other trusted platforms.
3) Clear identifiers, citations styles, and stable URLs help resources be used in teaching and research over the long term.
Improving usage and impact of digitised resourcesAlastair Dunning
A presentation from the JISC Programme Meeting for its Content Programme for 2011 http://www.jisc.ac.uk/whatwedo/programmes/digitisation/econtent11.aspx
Krista Robinson of the Stratford Public Library and Perth County Information Network presented on what the Edge Initiative is and the Edge Benchmarks for Technology. She also reported on how SPL is using the benchmarks to move forward with their tech priorities in 2014.
Presented at Keeping Up With Library Technology (KULT) November 1, 2013 at Hamilton Public Library.
Providing Services to our Remote Users: Open Source SolutionsNicole C. Engard
This document discusses open source solutions that can be used to provide services to remote library users. It begins with an outline and definitions of open source software. It then discusses specific open source products that libraries commonly use, including content management systems like Drupal, Joomla and WordPress, as well as communication tools, media tools and library applications. Examples of library applications mentioned include the Blacklight OPAC. Throughout it addresses common concerns about open source software and provides statistics on open source use.
This document discusses open source software and its relevance for libraries. It begins by addressing common concerns about open source like security and lack of commercial support. It then explains how open source software development works through peer review and transparency. Examples are given of large organizations and businesses that use open source. The document emphasizes the natural alignment between open source principles of open access and collaboration and libraries' mission. It provides resources for libraries considering open source options.
Library user experience report: Removing barriers in the search for knowledgeOpenAthens
We’re happy to announce the release of our new library user experience report! We worked with consultancy firm Digirati to talk in depth to academic library users across the globe about access to digital content. In this report we review the common challenges that users and researchers face and how they could be resolved.
Our report will be of interest to librarians, publishers and service providers, network operators, governments and anyone working in the area of remote access to digital content.
Read the report: https://www.openathens.net/blog/report-library-user-experience-2023/
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2. It outlines problems with the current system such as inconsistent user experiences for off-campus access and discusses the task force's work to date including developing draft principles and plans to test solutions through pilot programs in 2017.
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2. It provides examples of nonprofits using tools like wikis, blogs, social networking, and photo/video sharing to engage volunteers online, share information, and conduct outreach.
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Mainstream reading devices and apps do not guarantee information access for all
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This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/how-axelera-ai-uses-digital-compute-in-memory-to-deliver-fast-and-energy-efficient-computer-vision-a-presentation-from-axelera-ai/
Bram Verhoef, Head of Machine Learning at Axelera AI, presents the “How Axelera AI Uses Digital Compute-in-memory to Deliver Fast and Energy-efficient Computer Vision” tutorial at the May 2024 Embedded Vision Summit.
As artificial intelligence inference transitions from cloud environments to edge locations, computer vision applications achieve heightened responsiveness, reliability and privacy. This migration, however, introduces the challenge of operating within the stringent confines of resource constraints typical at the edge, including small form factors, low energy budgets and diminished memory and computational capacities. Axelera AI addresses these challenges through an innovative approach of performing digital computations within memory itself. This technique facilitates the realization of high-performance, energy-efficient and cost-effective computer vision capabilities at the thin and thick edge, extending the frontier of what is achievable with current technologies.
In this presentation, Verhoef unveils his company’s pioneering chip technology and demonstrates its capacity to deliver exceptional frames-per-second performance across a range of standard computer vision networks typical of applications in security, surveillance and the industrial sector. This shows that advanced computer vision can be accessible and efficient, even at the very edge of our technological ecosystem.
3. RESOURCE ACCESS FOR THE 21ST CENTURY
RA21’s mission is to align and simplify pathways to subscribed content
across participating platforms. RA21 will address the common
problems users face when interacting with multiple and varied
information protocols.
www.ra21.org
4. openathens.org
What can we do?
1. Strive for a better understanding of the issues
2. Use the tools available today*; develop for the future
3. Work together*
29. openathens.org
The reality: user journey - students
Publisher’s
website
• Main search bar
• Google Scholar
• Reading lists and social
shares
• Video
• Images/Infographic
• Podcasts
• Discovery service
Library portal
• In site search
31. openathens.org
Students
• Can not access quality content
• They do not get the great experience they are paying for
Librarians
• Library services are not utilized
• Struggle to justify investment in resources, when faced with
low usage rates
Publishers
• Less traffic to their content
• Increased pressure to provide content for free
Bad news
for
everybody
44. What is RA21?
• RA21: Resource Access for the 21st Century
• Joint initiative of the International Association of STM Publishers (STM)
and the National Information Standards Organization (NISO)
• Aimed at optimizing access protocols across key stakeholder groups
• Corporate and university subscribers, libraries, software vendors,
publishers, identity federation operators, etc.
• Purpose: To a facilitate seamless user experience beyond IP address
recognition, supporting network security and user privacy
45. RA21 Goals
• Recommend new solutions for access strategies beyond IP
recognition in joint collaboration with software vendors,
libraries, federation operators
• RA21 as a project will not develop a specific technical solution
or one industry-wide authentication platform
45
46. RA21 UX Development
• Seeks to implement the same ease of use as found in
consumer web examples, while still preserving user privacy.
46
47. RA21 Roadmap 2018 and onwards
47
Q1 2018
Early outputs
Position papers
Q1-Q2 2018
Mid-term outputs
Task Forces: UX;
Security / privacy
Pilots: Options for
discovery; technology
platforms
Q2/ Q3 2018
Final
Recommendations
and open consultation
(via NISO process)
Q4 2018 and
onwards
Long Term outputs
Creation of and
involvement in
Operational User
Communities
Throughout RA21 and onwards
Ongoing outreach engagement
across key stakeholder communities
Beyond 2018:
STM hands over the
lead of the project to
NISO for adoption and
implementation by all
stakeholders
53. openathens.org
Tool 3:
Run an authentication health
check
• Longest user journey
• Shortest user journey
• Do your apps talk to
each other?
• Link optimisation
54. openathens.org
OpenAthens products and services
• OpenAthens Federation – the environment in which exchange of encrypted
user data takes place
• OpenAthens Identity – our identity provider software
• OpenAthens Access– our access management software
55. openathens.org
What can we do?
1. Strive for a better understanding of the issues
2. Use the tools available today; develop for the future
3. Work together
Good morning everyone
Douglas Adams – total perspective vortex
People not aware of RA21?
Someone not too closely involved – what is this about?
It’s a thing
A fantastic, collaborative initiative
Reaching for the stars – it may be hit the moon
Progress not perfection
Engage with RA21 – come to events like this
Collaborate – understand the end user experience from many perspectives - UX
Books/SAML/Wayfinder
How many?
Librarians?
Publishers?
Technology or platform vendors?
personas
Professional publishing: Better decisions, better outcomes
Eduserv: a not for profit delivering technology services for public good
A federation is a network of trust
A federation provides a Trust fabric
A federation is a network of trust
A federation is a network of trust
A federation is a network of trust
A set of agreed policies
A technical infrastructure for the certified metadata
In 2016, Google’s CEO has announced that 20% of all searches on Android devices and Google app were carried out by voide. Comscore predicts 50% of all searches will be voice searches by 2020.
There is a lot of buzz around UCD, Design Thinking and UX. And there is a good reason for that. Being user centred transforms organisations, the way they work and the type of services they deliver.
This is the design process we use at OpenAthens:
We start with Discovery where we are validating the challenge with user research, then we follow up with interpretation of the discovery findings, which helps us to define the challenge. Only after we are confident we understand the problem we are faced with we explore ideas of how to solve the challenge. Each idea is then tested with users during the experimentation, before ideas are passed on to the development team for implementation. Once the new product or service is live we continue monitoring performance, making sure we identify any usability issues or change in user’s preferences as early as possible.
Identity providers: Education and research, healthcare, commercial (engineering, pharma, petrochemical), government, charity
Service providers: Academic publishers, online news, data and analytics, other subscription services provided via a web browser
Widespread understanding – our experience of corporate subs access with TandF.
The path of least resistance is not the answer
When in doubt go back to your user. Focus on them and build empathy.
There are a number of ways to do that but our favourite method is Guerrilla UX research.