The document presents Investment Management Services (IMS) as an investment consultant responsible for researching investment products and managers, monitoring over 800 billion dollars in assets, and supporting investment-related sales and marketing efforts. IMS has over 100 team members conducting extensive manager research and due diligence, with a focus on understanding multiple types of risk beyond just past performance. The summary highlights IMS' process, resources, experience, size, and commitment to oversight and risk management.

1. Extensive Research,
Proven Managers Presented by:
Name
Title
FOR FINANCIAL PROFESSIONAL USE ONLY. NOT FOR USE WITH THE PUBLIC.

2. Who is IMS?
Investment consultant responsible for building platforms for
mutual fund, retirement plan, asset allocation, variable annuity,
variable life insurance, and 829 products
• Researching new investment products, asset classes, and investment managers
• Monitoring the performance of investment managers on an ongoing basis
• Supporting investment-related sales and marketing efforts
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3. “Manager of Managers” for over 40 years
• Responsible for overseeing nearly $800 billion in direct, subadvised,
and multi-manager assets
64 Team members (in Chicago)
• 20 CFA Charterholders
• 57 MBAs/MSFs
• 8 CAIA (Certified Alternative Investment Analyst) Designees
• 8 CIMA (Certified Investment Management Analyst) Designees
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4. Manager
Relationships 46 Number of
Funds 827
Fund-of-Fund Assets
$101.7
Total Assets
$167.8
Direct Assets
$208.6
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5. Clients
How Does JHIMS Help
You and Your Clients?
With a diverse lineup of funds and managers
Resources and Experience Size and breadth to attract and
gain access
• Nearly 100 team members
• More than 9 hours per week dedicated to • Oversees nearly $280 billion in assets
manager research • 46 asset manager relationships
Commitment to intensive due Independent oversight with a
diligence focus on risk
• 550+ due diligence meetings per year • Investment stress-testing
• Non-investment risk framework
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6. IMS Leadership
IMS Leadership
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7. We are a steward of capital
― our primary goal is to
protect and grow our clients’
assets over the long term

8. A multi-manager lineup
adds value; our global
footprint allows
us to find managers who
are the best at what they do

9. A successful manager research process involves defining the
desired performance blueprint, looking beyond past
performance, and holding the manager accountable

10. Risk goes beyond standard deviation; it is critical to
understand the multiple drivers of risk

11. Continuously testing our
convictions through debate and
dialogue results in superior
investment decisions

13. The IMS Process
2 3
Direct Intensive
Access to Debate and
Portfolio Dialogue
Managers
1 Robust Historical
Risk/Return Analysis 4 A Thorough
Understanding of Risk
The bottom line – we know asset managers!
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14. What’s Wrong with Looking at
Past Performance Alone?
85 12 13
BOTTOM HALF BOTTOM QUARTILE BOTTOM DECILE
Percentage of top quartile large cap equity managers whose performance fell
into the bottom half, quartile or decile for at least one three-year period
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15. Understanding Other Types Of Risk
John Hancock Risk Oversight Framework
Internal Oversight CCO Office Risk and Board of
Committees and IMS Investment Trustees
Operations
Trade Oversight
Committee
Complex Securities
Platform Management
Ethics Oversight
Pricing
Disclosure, Controls,
and Procedures
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