John Abbott, Downstream Director, Royal Dutch Shell plc presented at the Societe Generale Downstream Day conference in London, UK on May 11, 2017.

1. Royal Dutch Shell May 11, 2017
Royal Dutch Shell plc
May 11, 2017
Re-shaping Shell, to create a world-class
investment case
Downstream Day – Societe Generale
John Abbott – Downstream Director
#makethefuture

2. Royal Dutch Shell May 11, 2017
John Abbott
Downstream Director
Royal Dutch Shell plc

3. Royal Dutch Shell May 11, 2017 3
Definitions &
cautionary note
Reserves: Our use of the term “reserves” in this presentation means SEC proved oil and gas reserves.
Resources: Our use of the term “resources” in this presentation includes quantities of oil and gas not yet classified as SEC proved oil and gas reserves. Resources are consistent with the Society of
Petroleum Engineers (SPE) 2P + 2C definitions.
Discovered and prospective resources: Our use of the term “discovered and prospective resources” are consistent with SPE 2P + 2C + 2U definitions.
Organic: Our use of the term Organic includes SEC proved oil and gas reserves excluding changes resulting from acquisitions, divestments and year-average pricing impact.
Shales: Our use of the term ‘shales’ refers to tight, shale and coal bed methane oil and gas acreage.
Underlying operating cost is defined as operating cost less identified items. A reconciliation can be found in the quarterly results announcement.
The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this release “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used
for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to
those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell
companies” as used in this release refer to companies over which Royal Dutch Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint
control are generally referred to as “joint ventures” and “joint operations” respectively. Entities over which Shell has significant influence but neither control nor joint control are referred to as
“associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-
party interest.
This release contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact
are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions
and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-
looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations, beliefs,
estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’,
‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of
factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this release,
including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves
estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets,
and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and
regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the
risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs;
and (m) changes in trading conditions. No assurance is provided that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this
release are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements.
Additional risk factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the year ended December 31, 2016 (available at www.shell.com/investor and www.sec.gov ).
These risk factors also expressly qualify all forward looking statements contained in this release and should be considered by the reader. Each forward-looking statement speaks only as of the date
of this presentation, May 11, 2017. Neither Royal Dutch Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new
information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this
release.
With respect to operating costs synergies indicated, such savings and efficiencies in procurement spend include economies of scale, specification standardisation and operating efficiencies across
operating, capital and raw material cost areas.
We may have used certain terms, such as resources, in this release that United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. U.S.
Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov.

4. Royal Dutch Shell May 11, 2017 4
Energy challenge
Source: UN Population Fund; UN World population Prospects (2015 revision); World Urbanisation Prospects (2014 revision); IEA, Energy Technology Perspectives 2015; Shell New Lens Scenarios
Growing population
Global population will increase from around 7.4 billion today
to nearly 10 billion by 2050, with 67% living in cities
Rising demand
Global energy demand will likely be almost 60% higher in 2060
than today, with 2 billion vehicles on the road (800 million today)
Ongoing supply
Renewable energy could triple by 2050, but we will still need large amounts
of oil and gas to provide the full range of energy products we need
Mitigating climate change
Net-zero emissions is a potentially achievable societal ambition
Growing global demand for
energy as population and
living standards increase

5. Royal Dutch Shell May 11, 2017
Strategy
“Let’s make
the future” STRATEGIC
Focus portfolio on resilient positions
Invest in advantaged projects
Value chain integration
OPERATIONAL
Reset cost and capital spending
First class execution projects
and operations
Unrelenting focus on HSSE and
licence to operate
Leader: value +
influence
Reducing our
carbon intensity
Shared value
with society
World-class
investment case
FCF/share + ROCE growth
Conservative financial
management
5

6. Royal Dutch Shell May 11, 2017
Strong free cash flow and returns
Driving strategy
in multiple time
horizons
CONVENTIONAL
OIL + GAS
CHEMICALS
OIL
PRODUCTS
DEEP WATERINTEGRATED
GAS
OIL SANDS
MINING
SHALES NEW
ENERGIES
Cash engines:
today
Growth priorities:
2016+
Future opportunities:
2020+
Competitive + resilient
Funds dividends + balance sheet
FCF + ROACE pathway
Affordable growth in
advantaged positions
Material value + upside
Managed exposure
Path to profitability
Cash engines 2020+
Relentless portfolio high-grading
6

7. Royal Dutch Shell May 11, 2017 7
Downstream Cash engine
Improve our financial
performance
Upgrading our portfolio
Returns + free cash flow
improvement
Chemicals growth priority
Marketing Refining & Trading Chemicals
Growth priority
Differentiated products
Brand leverage + customer offer
Selective growth
Full integration with trading
Improve retained assets
Reducing refining capacity
Feedstock plays
Capacity growth

8. Royal Dutch Shell May 11, 2017 8
Downstream
financial
performance
Earnings and ROACE on CCS basis, excluding identified items
$ billion
Earnings + ROACE Cash flow
$55 billion as at end Q117
Capital employed
Contribute sustainable and
growing cash surplus
Deliver competitive returns
0
10
20
0
5
10
2013 2014 2015 2016 17Q1
4Q rolling
-10
-5
0
5
10
15
2013 2014 2015 2016 17Q1
4Q rolling
Working capital movements
Cash flow excluding working capital
Free cash flow
Refining & trading
Chemicals
Marketing
ROACE (RHS)Refining & Trading
ChemicalsMarketing
$ billion %

9. Royal Dutch Shell May 11, 2017
0
10
20
0
5
10
2013 2014 2015 2016 17Q1
4Q rolling
9
Improving our
Downstream
footprint and
performance
Earnings and ROACE on CCS basis, excluding identified items
Portfolio change
$ billion
Earnings + ROACE
2016:
Showa Shell
Motiva split
Denmark refining
Malaysia refining
PSPC IPO
Denmark marketing
MLP dropdowns (3)
Vivo Energy (Africa)
Australia Aviation
2017:
SADAF
Hong Kong LPG
Resilience
Attractiveness
Backbone / grow:
Chemicals
China
LNG for transport
Premium fuels + lubes
Refinery crude flexibility
others
Fix:
Singapore - manufacturing
USGC restructuring post Motiva JV
others
Exit:
Australia
Denmark marketing
Harburg
Italy
LPG France
Norway
Selected UK retail sites
Tongyi lubricants China
Showa Shell
Malaysia refining
Denmark refining
SADAF petrochemicals JV
Hong Kong LPG
others
completed
ROACE (RHS)Refining & Trading
ChemicalsMarketing
%

10. Royal Dutch Shell May 11, 2017 10
Oil Products
Optimization
of footprint
Showa Shell divestment Motiva JV split SADAF
Sale of ~33% of Showa Shell
Sekiyu KK to Idemitsu
Lubricants and fuel brand
licensing agreements
~$1.4 billion
Completion in 2016
Integrate retained assets with
Shell
Brand licensing agreement
Balancing payment ~$2.2
billion
Completed May 1, 2017
Sale of 50% petrochemicals
SADAF joint venture to SABIC
~$800 million
Completion expected in 2017
SADAF Petrochemicals facility,
Kingdom of Saudi Arabia

11. Royal Dutch Shell May 11, 2017 11
Chemicals Ethylene
oxide/
glycols
Higher
olefins
Styrene
monomer
Base
chemicals
Solvents PhenolPropylene
oxide
feedstock for
packaging films
carrier bags
plastic buckets
food containers
drainpipes
brake fluids
plastic bottles
polyester
packaging
antifreeze
sunscreen
shower gel
automobile
interiors
wire insulation
detergents
polystyrene
fridge insulation
tyres
food containers
crash helmets
insulation
foam for
bedding and
car interiors
engineering
plastics
aeroplane de-
icers
cosmetics
pharmaceuticals
paints
mining and
metalworking
fluids
adhesives
inks
hand sanitisers
plywood
kitchen
worktops
fibreglass boats
car parts
circuit boards

12. Royal Dutch Shell May 11, 2017
Chemicals
Petrochemicals are the key ingredients for thousands of essential products
Faster growth than GDP, Oil and Gas
Shell produces important petrochemical building blocks
Some products made from these chemicals can enable CO2 savings over their lifetime
Increasing standards of living driving growth Innovative solutions that support a lower carbon future
Cold wash laundry
detergents
Modern home
insulation
Lightweight
plastics in cars
Vital role to meet the growing
population’s demands
12

13. Royal Dutch Shell May 11, 2017
Growth priority
Chemicals
Earnings and ROACE on CCS basis, excluding identified items
$ billion
Earnings + ROACE Under construction
Geismar, USA
Nanhai, China
Pennsylvania, USA
425,000 tonnes additional
Alpha Olefins capacity
New liquids cracker and
derivatives units
Capacity: ~1.2 million tonnes
ethylene per annum
50/50 JV CNOOC
Greenfield FID 2016
Capacity: ~1.5 million tonnes
ethylene per annum and
polyethylene derivatives
132006
Nanhai
2010
USGC go-light strategy
2010
Singapore
2016+
China + USA
13
0
5
10
15
20
0
1
2
2013 2014 2015 2016 17Q1
4Q rolling
%
Earnings ROACE (RHS)

14. Royal Dutch Shell May 11, 2017
1,055,000 bpd 875,000 bpd 460,000 bpd
Deer Park ( 50%)
Buenos Aires
(100%)
Miro (32%)
Rheinland (100%)
Schwedt (38%)
Pernis (100%)
Pulau Bukom
(100%)
Tabangao (55%)
Fredericia
(100%)
Puget Sound
(100%)
Martinez
(100%)
Scotford (100%)
Sarnia (100%)
Durban (36%)
Mizue (Toa) (2%)
Yamaguchi (1%)
Yokkaichi (3%)
Karachi (30%)
Al Jubail (50%)
14
Investing in selective growth
Refining
and Trading
Shell capacity as at end Q1 2017
Refinery capacity in thousand barrels per day (100%)
Retain competitive sites
0
100
200
300
400
500
600
Exits 2005–17Q1
Announced exits
Retained site Q1 2017
Refineries (barrels per day)
Announced exits
London Rotterdam
Singapore
Dubai
Houston
Convent (100%)
Norco (100%)
Trading offices
0 – 100,000
101,000 – 200,000
201,000+
Calgary
Beijing

15. Royal Dutch Shell May 11, 2017 15
Investing in selective growth
Shell Oil Products
– marketing
ROACE on CCS basis, excluding identified items
%
Marketing – ROACE
$ billion
Marketing – free cash flow
No.1 market share in global
retail + global lubricants
0%
10%
20%
30%
2013 2014 2015 2016 17Q1 4Q
rolling
0
2
4
6
2013 2014 2015 2016 17Q1 4Q
rolling

16. Royal Dutch Shell May 11, 2017 16
Oil Products
Retail - 2016

17. Royal Dutch Shell May 11, 2017
Oil Products
Retail’s 5
ambitions for
2025
17
50%
Increase margin
share from
convenience retail
to 50%
20%
Fuels margin from
low-emission
energy solutions
LOWER
CARBON
Reduce carbon
intensity of our
retail outlets by at
least 50%
EVERY
CUSTOMER
Treated like a
guest on site & in
the digital world
100%
Sites committed to
local communities
unified by a
global social
cause
11 22 33 44 55

18. Royal Dutch Shell May 11, 2017 18
Downstream Cash engine
Improve our financial
performance
Upgrading our portfolio
Returns + free cash flow
improvement
Chemicals growth priority
Marketing Refining & Trading Chemicals
Growth priority
Differentiated products
Brand leverage + customer offer
Selective growth
Full integration with trading
Improve retained assets
Reducing refining capacity
Feedstock plays
Capacity growth

19. Royal Dutch Shell May 11, 2017
Questions & Answers

20. Royal Dutch Shell May 11, 2017
Royal Dutch Shell plc
May 11, 2017
Re-shaping Shell, to create a world-class
investment case
Downstream Day – Societe Generale
John Abbott – Downstream Director
#makethefuture

21. Royal Dutch Shell May 11, 2017