Greetings
Reliance
JIO J
E
E BHARkE
A Strategic Management
Presentation
Group 3
The Presenters: Group
3
Suraj
Neupane
Rohish
Suwal
Shubhanjan
Paudel
Reliance Jio
Infocomm
E
C
O
S
Y
S
T
E
M
Reliance Industries and
Jio
1 3 5
6
4
2
May 1973
Birth of
Reliance
June 2010
Bought IBSL
December 2015
Internal Operations
by Jio
July 2002
Death of Dhirubhai
Ambani
November
2013
RIL won 4G
Auction
September
2016
The Launch of Jio
Future Past
‘D
A
T
A
gi
R
i
’
Data is the New Oil
The Indian Telecom
Market
10%
The Indian Telecom
Market
Oligopolistic Market
“The
Disrupter”
“If your guiding light is
what the customer really
wants, then you cannot
be wrong
-
Anonymous
Strategy
Diamond
Arena
All over India
with 4G
Telecommunicati
on
accessibility
Staging
Nation-
wide Roll
out
Differentiators
Low price
High
Accessibility
Convenien
ce
New
Technology
Vehicles
Acquisitio
n
Partnershi
p
Internal
Developmen
t
Economic
Logic
Low cost
Big Scaled
Operatio
n
During the
Inception of
JIO
Who dominated mobile
subscription?
No. of wireless subscribers and market
share (Nov’20)
JIO’s
Strategies
Market Entry:
Disruptive Market Penetration
Strategy
Free services for 3
months
“Happy New Year
Plan” Extended 3
months
“Product-Market
Fit”
Acquisition
 Offered free services for 3 months
 Acquired 16 million subscribers within 1 month
Activation
 Unlimited high speed 4G data
 Free calling + Roaming free
Retention  Extended free services for another 3 months
AARRR
STRATEgY
CHANgE I
N THE NUMBER
Referral
 Word of mouth
 Positive customer review
Revenue  Cutting the cost by 1/10th
AARRR
STRATEgY
JIO’s
Differentiation
Strategy
Disregard for the Legacy
Technology
Selling 4G Phones @ a Subsidized
Rate
Unlimited Data + Free
Sim
Low
Price
Offering Retailers more
Commission
Before JIO
2.5%
With JIO
6.5%
Impressive Field
Work
Working from:
9:00 AM to
9:00 PM or 10:00
PM
Establishing JIO
Centers
Understanding the Psychology of
the Customers
Positioning as Customer Centric
Company
⊚ Narrating Vodafone & Airtel as
Evil
⊚ JIO – Not part of COAI
Building an Ecosystem around
JIO
PESTLE Analysis
Political Factors
• Central Govt Favoritism
• Linking JIO’s growth with
govt.’s “Make in India”
initiative
Economic Factors
• Bare minimum price
• Market penetration
• Potential rural market
• 31% market share
Social Factors
• Largest youth population
• Focused on millennials
• Diverse brand portfolio
• Free internet service to
Indore Police
Environmental Factors
Technological Factors
• First Voice over LTE
• Capable to adapt fast
and capital-intensive
technological upgradation
like dedicated JIO fiber
Legal Factors
• Part of controversies and
allegation from its competitors
• Predatory pricing
• Testing period of 253 days
• Opposition Over call ringing
time of Jio
• Contributed more than
750 cr. on CSR activities
• Networks that doesn’t emit
harmful EMR
PESTLE Analysis
Competitiv
e
Rivalry
Threat
Of
Substitut
es
Bargaining
Power of
Buyers
Bargain
ing
Power
of
Suppliers
Threa
t of
Entrants
Porter’s Five Forces
Model • No substitute products for
mobile
services in the industry
• Jio itself is a vision to
substitute postcards
• Price
sensitive
customers
• Switching
cost is
low
• Switches on
same numbers
• Reliance brand
gives more
leverage
• Indian Govt strict
Entry
Barriers
• Lowest price
point affected
industry
profitability
SWOT Analysis
• Strong
customer base
• T
echnology
• Brand
Management
• Fast & Wide
Network
• Strong Parent
Company
W
E
A
K
N
E
S
S
E
S
• Late Entry into the market
• Activation issues
• Pricing Controversies
• Too many freebies
• Poor data connection
S
T
R
E
N
G
T
H
S
• Strongest customer
Acquisition
strategy
• Risk of Loss of Customer
• Saturated Market
• Highly competitive market
• Changing G
overnment Policy
• Rapid Technological Upgradation
T
H
R
E
A
T
S
• Future Driven
Technology like 5G, 6G
• Competitive
Pricing
Strategies
• Global
market
expansion
Impact on
Competitors
⊚ Fall in market share
⊚ Rethink about tariffs
⊚ Airtel & Tata merger
⊚ Idea & Vodafone merger
⊚ Closure of Telenor, Aircel,
etc.
Impact on
Society
Limitations and
Obstacles
CALL DROP
ISSU
E
Limitations and
Obstacles
P
E
TITION
BY
COMPE
TI
TORS
Perceptual Map
Low
Quality
High
Quality
Low Price
High Price
Competito
r
Competito
r
Competito
r
Competito
r
Competito
r
Current
Status
Managerial
Implications
⊚ Power of
FREE
⊚ Good Knowledge of
the
Market and
Marketing
⊚ Product Market Fit
and
At a
glance,
“If you don’t build your
dream, someone else will
hire you to help them build
theirs”
- Late. Dhirubhai
Ambani
Reference(s) and Source(s)
of Information:
⊚ https://iide.co/case-studies/reliance-jio-marketing-
strategy/
⊚ https://skillvancer.com/reliance-jio-strategy-analysis/
⊚ https://www.finnovationz.com/blog/reliance-jio
⊚
https://www.immortal-ideas.com/post/reliance
-jio-
differentiation-strategy
⊚
https://marker.medium.com/how-jio-became-the-
darling-
of-silicon-valley-4ad5aab7949f
⊚ https://startuptalky.com/jio-success-story/
Thanks!
Dan
Dana
Dan

Jio ppt with full explanation in detail .ppt