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Jim Smith has worked for the ABC Insurance Company for the past twenty-three years. Jim
graduated with a top-notch accounting degree and he also has his MBA. Bar none, Jim is
considered by everyone in his organization to be a brilliant accountant. At issue is that Jim's
brilliance may be coupled with just a little too much "creativity" when one considers his
approach to maximizing the company's profits.
At the end of every quarter, Jim calls up the supervisors of each of ABC's insurance branches,
and asks them to estimate their outstanding insurance claims. These insurance claims represent
money that the company very likely owes its customers – i.e., claims are estimates of money
owed at the end of the quarter to ABC's customers who are likely to file a claim in the near
future, but who have not yet done so (the total money owed - but still outstanding - is referred to
as a "claims lag", since there is a lag from the date on which an insurable event has occurred to
that point in time at which ABC has become aware that a customer has filed a valid claim).
For instance, based on historical experience, at the end of each quarter, Division 1 of ABC
Company estimates that 20% of all claims for that quarter are still outstanding (i.e., an insurable
event has occurred, but has not yet been reported to Division 1). This is the number (20%)
reported to Jim. Being the "brilliant" accountant that he is, and in light of his sheer eagerness
to maximize profits for the quarter (and because his quarterly bonus is based on each quarter's
profits!), Jim reduces the outstanding claims reported by all of ABC's insurance divisions by
10%. In doing so, Jim has effectively reduced the company's quarterly claims expenses by this
same 10% --- and voila! -- Jim has also managed a creative increase in his own quarterly bonus.
As you might guess, Jim sees nothing wrong in further reducing the divisions' company claims
estimates, reasoning: "Look...they're all a bunch of estimates anyhow!" Jim further opines:
"Besides, I have a duty to this company and to its stockholders - and that is to maximize
profits!"
Consider this situation from a virtue ethics perspective. What virtues are at stake?
Solution
Virtue ethics emphasises on an individual's character as the primary key of ethical thinking. The
stress is on morals and character and moral behaviour.
Virtues are postivie traits and morals and qualities which are morally good.
From a virtue ethics perspective, Jim is presenting false numbers on a quarterly numbers. This
may also be considered a case of fudging and misrepresenting the data. In other words Jim can
also be said to be lying.
Jim is consciously under-reporting the outstanding claims numbers every quarter, to increase his
bonus. Jim says that he his doing a favor to the company and shareholders, but in reality he is
only concerned about his bonus and workd with the objective of maximizing his bonus.
The virtues at stake are: (1) honesty and integrity- Jim is not being honest to the company and
the stockholders by falsifying the quarterly numbers. Jim has been compromising on integrity for
his own personal good.
(2) lack of corruption - Jim is also guilty of violating this virtue. He is in fact creatively
corrupting the accounting and reporting practises for his own good.
(3) nobility of soul and spirit - Jim is not being noble by misrepresenting the numbers. He is
showing to have low moral principles and not being upright and upstanding.

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Jim Smith has worked for the ABC Insurance Company for the past twen.pdf

  • 1. Jim Smith has worked for the ABC Insurance Company for the past twenty-three years. Jim graduated with a top-notch accounting degree and he also has his MBA. Bar none, Jim is considered by everyone in his organization to be a brilliant accountant. At issue is that Jim's brilliance may be coupled with just a little too much "creativity" when one considers his approach to maximizing the company's profits. At the end of every quarter, Jim calls up the supervisors of each of ABC's insurance branches, and asks them to estimate their outstanding insurance claims. These insurance claims represent money that the company very likely owes its customers – i.e., claims are estimates of money owed at the end of the quarter to ABC's customers who are likely to file a claim in the near future, but who have not yet done so (the total money owed - but still outstanding - is referred to as a "claims lag", since there is a lag from the date on which an insurable event has occurred to that point in time at which ABC has become aware that a customer has filed a valid claim). For instance, based on historical experience, at the end of each quarter, Division 1 of ABC Company estimates that 20% of all claims for that quarter are still outstanding (i.e., an insurable event has occurred, but has not yet been reported to Division 1). This is the number (20%) reported to Jim. Being the "brilliant" accountant that he is, and in light of his sheer eagerness to maximize profits for the quarter (and because his quarterly bonus is based on each quarter's profits!), Jim reduces the outstanding claims reported by all of ABC's insurance divisions by 10%. In doing so, Jim has effectively reduced the company's quarterly claims expenses by this same 10% --- and voila! -- Jim has also managed a creative increase in his own quarterly bonus. As you might guess, Jim sees nothing wrong in further reducing the divisions' company claims estimates, reasoning: "Look...they're all a bunch of estimates anyhow!" Jim further opines: "Besides, I have a duty to this company and to its stockholders - and that is to maximize profits!" Consider this situation from a virtue ethics perspective. What virtues are at stake? Solution Virtue ethics emphasises on an individual's character as the primary key of ethical thinking. The stress is on morals and character and moral behaviour. Virtues are postivie traits and morals and qualities which are morally good. From a virtue ethics perspective, Jim is presenting false numbers on a quarterly numbers. This may also be considered a case of fudging and misrepresenting the data. In other words Jim can also be said to be lying. Jim is consciously under-reporting the outstanding claims numbers every quarter, to increase his
  • 2. bonus. Jim says that he his doing a favor to the company and shareholders, but in reality he is only concerned about his bonus and workd with the objective of maximizing his bonus. The virtues at stake are: (1) honesty and integrity- Jim is not being honest to the company and the stockholders by falsifying the quarterly numbers. Jim has been compromising on integrity for his own personal good. (2) lack of corruption - Jim is also guilty of violating this virtue. He is in fact creatively corrupting the accounting and reporting practises for his own good. (3) nobility of soul and spirit - Jim is not being noble by misrepresenting the numbers. He is showing to have low moral principles and not being upright and upstanding.