Jennifer Hagan seeks a position in health care utilizing her customer service skills, education, and experience in health care. She has a medical assistant certificate from Ross Medical Education Center and CPR certification. Her experience includes working as a teaching assistant, home health aide, floral department employee, and medical assistant externship. She has skills in areas such as patient care, medication administration, cleaning, meal preparation, and office administration.

1. Jennifer Hagan
8846 Lagoon Dr. • Brighton, Michigan 48116 • (810) 333-9685
jhagan009@yahoo.com
Objective: To obtain a position in a health care facility utilizing my customer service skills, health
experience, and education.
Education: Ross Medical Education Center Brighton, Michigan
Medical Assistant Certificate Graduated 09/2011
Administrative Clinical
Medical Office Procedures Administration of Medication
Financial Recordkeeping Fundamentals of Assisting
Microsoft Office Word Electrocardiography
Computerized Insurance Billing Hematology
Medical Terminology Venipuncture
Medical Law & Ethics Laboratory Procedures
Cultural Diversity Training Urinalysis
Basic Office First Aid Aseptic Technique/Microbiology
Anatomy & Physiology Insurance Coding
American Heart Association Brighton, Michigan
BLS Healthcare Provider CPR Certification 07/2011
Experience:
Livingston County Educational Services Howell, Michigan
Teaching Assistant 10/2015 – Present
• Assist the instructor with lesson plans
• Ability to care for multiple children
• Able to multi-task effectively
• Provide instruction when necessary
• Ability to demonstrate problem solving efficiently
National Staffing and home care Whitmore Lake, Michigan
• Cleaning 4/2014 to 12/2015
• Cooking
• Assist client with personal hygiene
• Assist with toileting
• Make sure the client has everything he/she needs and is content
• Assist client in exercising
Kroger’s Howell, Michigan
Floral Department 8/2013 to 6/2014
• Care for flowers
• Received cash, checks and completed credit card transactions
• Maintained a clean work area
• Taking flower orders by phone
• Face to face customer service with customers

2. Excel Howell, Michigan
Home Health 9/2012 to 5/2013
• Light house cleaning
• Transport patients to appointments and outings
• Pass medication
• Meal preparation
• Helped with personal hygiene
New Passages Howell, Michigan
Home Health Aid 10/2011 to 9/2012
• Light house cleaning
• Transport patients to appointments and outings
• Pass medication
• Meal preparation
• Helped with personal hygiene
Dr. Desai Pediatrics Brighton, Michigan
Medical Assistant Extern Completed 180 hours 9/2011
• Manage patient flow
• Obtain and record vitals
• Well baby checks
• Assist physician
• Schedule appointments
• Verify insurance and file documents
Awards: Perfect Attendance Award, Ross Medical Education Center, 2011