1. JENNIFER L. WEBER
jennweber214@live.com W275 N1078 Wildwood Lane Waukesha, WI 53188 262-719-2523
Summary of Qualifications
• Ability to manage multiple and often shifting priorities
• Collaborate with sales team to develop/deliver customized content to clients
• Develop and implement changes for best practice tasks rather than following historical path
• Effectively communicate with people from all departments and skill levels
• Experienced teacher of beginning through advanced computer applications classes
Professional Experience
Office Operations Associate UW-Waukesha, Waukesha, WI Mar 2014–Present
• Implement best practices for office tasks to improve efficiency and effectiveness
• Process student transactions and payments
• Provide excellent customer service via phone, email, or in person on a daily basis
• Import class and exam schedules in facilities reservation system and process daily room requests
• Revamped the room request web form providing users with a single page option
Office Manager UW-Waukesha Foundation, Waukesha, WI Sep 2012–Present
• Manage the day-to-day operations in the absence of the Executive Director
• Record, track and maintain error free financial records while monitoring budget
• Assist Executive Director and Foundation Board Members as necessary
• Improved usage of donor tracking by fifty percent by recommending and implementing conversion to
cloud based software and instructing new users on best practices
Manager O’ What a Day Cafe, Waukesha, WI Mar 2012– July 2012
• Helped a friend launch her start-up by helping with all aspect of the business: baking cupcakes,
performing as barista, operating the cash register, making deliveries, purchasing supplies, washing floors,
and updating company website and Facebook page
Instructor AI-Wisconsin, Milwaukee, WI Jan 2011–May 2012
• Developed courseware and taught students to use Microsoft Word, Excel and PowerPoint
• Substituted as remedial math instructor
Teacher/Librarian West Suburban Christian Academy, Waukesha, WI Aug 2003 – May 2009
• Taught 7th and 8th grade math and English, K-8 computer classes
• Upgraded library to use computer system
• Managed and scheduled volunteers to monitor students in library and computer labs
Technology Liaison
• Served as liaison between teachers and technology resulting in increased use of computers by teachers
and students
• Implemented changes from 13 stand-alone computers to 100 networked computers
• Maintained school wide databases and wrote customized reports as needed
• Updated and maintained school website
• Installed and maintained Windows Server and Microsoft Exchange with Active Directory for students and
faculty

2. Administrative Assistant RiverGlen Christian Church, Waukesha, WI Sep 2001 – Aug 2003
• Manage day-to-day office operations
• Track weekly attendance
• Assist programing minister with weekly planning and production of services
Instructor/Developer Spherion, Milwaukee/Madison, WI March 2000–Sept 2001
• Created instruction manual for Wisconsin Department of Transportation proprietary software
• Taught beginning through advanced classes of Microsoft Office Suite for FORTIS Insurance
• Taught weekly GroupWise classes for new hires at FORTIS Insurance
Applications Instructor Éntré, Milwaukee, WI Jan 2000 – Mar 2000
• Effectively taught beginning through advanced classes of Microsoft Office Suite: Word, Excel,
PowerPoint, Access, and Outlook
• Taught custom classes for WE Energies rollout of Microsoft Office Suite
Lead Applications Instructor PC Productivity, Brookfield, WI Mar 1996 – Nov 1999
• Taught classes from beginning Windows through advanced Access to variety of businesses professionals
• Collaborated with sales team and clients to develop/ deliver tailored courses
• Conducted after class session to assist student with applying knowledge gained in class to individual
situations, maximizing their efficiency using Microsoft Office applications
Education, Professional Training and Certifications
University of Wisconsin–Madison
• Baccalaureate of Science in Elementary Education, 1985-1989
Certifications
• Microsoft Certified Professional
• Microsoft Train the Trainer
• A+ Certified Technician
Volunteer Activities
Microsoft Office Helper UW-Waukesha, Waukesha, WI Sep 2011 – Present
• Answer computer questions for students, faculty, staff, deans, and board members
• Formatted newly created math book in Word and taught faculty how to update it themselves
• Create and adjust access databases for various departments
Data Entry Life Church, Waukesha, WI Sep 2013 – Mar 2015
• Process weekly attendance cards and update contact information
Administrative Assistant Southeast Wisconsin Festival of Books Sep 2012 – Nov 2015
• Managed invites and registration for Authors Reception
• Prepared appetizers and desserts to serve at reception
• Served as trouble shooter during the weekend while festival ran
Database Designer Bethany Christian Services, Waukesha, WI Sep 2011 – Mar 2014
• Created and updated database to track and communicate with golf participants
Jennifer Weber Résumé Page 2