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The Changing Regulatory Mosaic of the
Temporary Staffing Industry in Europe
Dr Jennifer Ferreira
Outline
• Temporary Agency Work in Europe
• National Varieties of Temporary Staffing Industry
• Temporary Agency Work Regulation
• Temporary Agency Workers Directive
• Summary
The Research project
“The institutional context
of the temporary staffing
industry: a European
cross-national
comparative approach”
Followed on from an
ESRC funded project:
“The globalisation of the
temporary staffing
industry”
The Temporary Staffing Industry
In 2012 :
• global annual sales revenue for the
temporary staffing industry reached
€299.3 billion.
• 11.5 million people worldwide were
employed as temporary agency
workers.
• 137,000 temporary staffing agencies
across the globe.
Temporary agency worker
Employer
Temporary
Staffing
Agency
Agency-Client Contract
Temporary Agency Work Global Distribution
Temporary Agency Work: Europe
Source: Ciett (2014)
Daily average
number of
temporary
agency
workers (FTE)
Source: OECD (2014)
Temporary Agency Work in Europe:
Proportion of employees
National Varieties of the Temporary Staffing
Industry
Market expansion
strategies (e.g.
diversification,
acquisition,organic
growth)
Resistanceand
lobbyingactivities
TRADE UNIONS
Market expansion
strategies (e.g.
diversification,
acquisition,organic
growth)
DOMESTIC AGENCIES TRANSNATIONAL
AGENCIES
Lobbying for favourable
regulation
NATIONAL&
INTERNATIONAL
TRADE BODIES
Clientfirms and workers segmented by geography, sector,
firmsizeand occupation
NATIONALTEMPORARYSTAFFINGMARKET
Regulation of the
Temporary Staffing
Industry
THE MULTI-SCALARSTATE
Regulation of the
mainstream
employment
relationship
Welfaresystem
and changing
nature of job
provision
Competitive dynamics
Temporary Staffing Industry in
Germany
European
Regulatory
Framework
Sectoral
bans
License /
Authorisation
Obligation
to report
Reasons
for use
Option for
derogation
Quotas
Prohibition
to replace
striking
workers
Collective
labour
agreements
Max length of
assignment
Equal
pay
Limitations
for contract
renewals
Temporary Agency Work Restrictions
Licenseto
operate
Regulation Framework
Global: ILO C181
European
Regulation:
Temporary
Agency Work
European
Regulation:
Regular
Employment
National
Regulation:
Temporary
Agency Work
National
Regulation:
Regular
Employment
Self-regulation
Regulation of temporary
agency work focuses on:
• Obligations for temporary
staffing agencies
• Requirements of licenses
to operate
• Provisions for equal
treatment
Global Influences – C181: Private
Employment Agencies
Convention, 1997
A framework of guiding principles:
• how to improve regulation of
TSI
• increase labour market flexibility
• foster development of
temporary staffing agencies
Instrument for setting minimum
standards for the industry
Year
Ratified
Countries
1999 Spain, Netherlands,Finland
2000 Czech Republic,Italy
2002 Portugal
2003 Hungary
2004 Belgium, Lithuania
2005 Bulgaria
2008 Poland
2010 Bosnia and Herzegovina
Market driven Europe:UK Rapid AW development with open regulatory environment with limited
restrictions.
Liberal economies favouring flexibility over security.
Social dialogue
based
WesternEurope:
Netherlands,
Switzerland,Austria,
Germany
Significant degrees of AW penetration in relatively materialmarkets
Moderately regulated , varying balances of flexibility and security
Labour market policies organized and regulatedby collective agreements
Nordic:Sweden,
Denmark,Norway
Historically low AW penetration and low industry development
Nordic social and economic system
Legislatordriven Western
Europe/Mediterranean:
France,Belgium,
Luxembourg,Italy,
Greece, Portugal,Spain
Penetration depending on level of industry development, ranging from above to
below average
Highly regulated, weighted towards job security over flexibility
Historically labour market with high unemployment relative to social dialogue
systems.
Emerging markets EasternEurope:Czech
Republic,Lithuania,
Slovenia
Often temporary agency work legally recognised only recently
Regulatory policies still in development
Economic policies and market dynamics still evolving
Typology
Temporary Agency Workers Directive: Timeline
January 1974: Issues
of protecting
temporary agency
workers was first
addressed in a Council
Resolution.
January 1995:
European Commission
launches consultations
on temporary agency
work, fixed term work
and part time work.
May 2002:
Agency
Workers
Directive first
proposed.
May 2001:
Continued
negotiations
between
European social
partners.
May 2008:
TUC/CBI
agreement that
allowed agreement
over a final version
of the Directive.
November 2008:
EU Temporary
Agency Workers
Directive
(2008/104/EC)
agreed.
December
2009: EU
AWD
published in
its second
format
December 2011:
Final deadline
whereby Member
States needed to have
implemented Directive
.
Temporary Agency Workers Directive
RestrictionsPrior toDirective Country
Limited length of assignment Belgium, Czech Republic,Finland, France,
Greece,Luxembourg,Poland,Portugal,
Romania, Slovenia, Spain, Sweden.
Sectoralbans Belgium (public sector)
France (public sector,doctors)Germany
(construction) Luxembourg (public sector)
Netherlands (shipping)
Spain (Construction, public sector)
Limited reasons for use France, Italy, Luxembourg,Romania, Sweden
Limitations on Temporary
Agencywork contract renewals
France, Italy, Luxembourg,Romania, Sweden
Waiting period France, Luxembourg,Hungary
Limitations on number of
temporary agency workers
Austria, Italy, Sweden.
Two key sections
with the potential to
change regulatory
landscape:
• Review of
restrictions on
TAW
• Equal Treatment
Temporary Agency Workers
Directive: Implementation
• Duty to transpose Directive into
national law by December 2011
• All member states have transposed
the Directive.
• Some countries were late with the
last entering into force 1 July 2013.
• National law
• Collective agreement
• Combination of both
• Some did not have legal framework
• Some amended existing legislation
• Some considered national provision
already compliant
Temporary Agency Workers Directive:
Restrictions
Article 4 states that prohibitions or
restrictions on the use of temporary
agency work are justified only on
grounds of general interest relating to
particular to:
• Protection of temporary agency
workers
• The requirements of health and
safety at work
• The need to ensure that the labour
market functions properly
• The need to ensure that abuses are
prevented
Reasons for continued restrictions or
prohibitions
• ‘Protection of agency workers’
• ‘Requirements of health and safety’
• ‘Need to ensure the labour market
functions properly’
• ‘Need to protect permanent
employment’
• ‘Need to ensure abuses are
prevented’
• ‘Right to strike’
Temporary Agency Workers Directive:
Equal Treatment
Prior to Temporary Agency Workers Directive
Countries with Equal
treatment
Austria, Belgium, Czech Republic,
Denmark, Finland, France, German,
Greece, Hungary, Italy Luxembourg,
Netherlands, Poland, Portugal,
Romania, Slovakia, Spain, Sweden
Countries with no equal
treatment
Ireland , UK
Countries with no specific
regulation
Bulgaria, Cyprus, Estonia, Lithuania,
Latvia, Malta
Article 5(1) lays down the
principle of equal treatment -
according to this principle,
from the first day of their
assignment, agency workers
have to have the basic
working and employment
conditions that would apply if
they were recruited directly by
the user firm to occupy the
same job
Commission Review:
• All Member States have
adopted measures to
implement Directive
2008/104/EC on
temporary agency work
and have in general
done so correctly and
applied its provisions in
practice.
European Commission Review
“I am pleased to see that the Directive on
temporary agency work has bought more
decent working conditions for agency workers
while providing businesses with flexibility they
need for their development…
László Andor, European Commissioner for
Employment, Social Affairs and Inclusion
European Commission Review
“However, the Commission urges Member
States to take further steps to ensure equal
treatment for agency work.”
László Andor, European Commissioner for
Employment, Social Affairs and Inclusion
Further work needed:
• Where derogations
have been used to
prevention application
of Directive
• Although some
restrictive measures
have been removed, in
many cases Member
states maintained the
status quo.
• Right of establishment
• Right to provide
services and contracts
• Right to negotiate
social protection
• Right to contribute to
labour market policies
Regulatory Efficiency Index
EmploymentProtection
LegislationIndicatorcomprised of:
• Types of work for which
temporary agency work is
legal.
• Restrictions on the number of
renewals of temporary agency
work assignments
• Maximum cumulated duration
of temporaryagency work
assignments
• Temporarystaffing agencies
authorisation required or
reporting obligations
• Equal treatment of regular an
agency works at the user firm
Employment Protection Legislation Indicators
Summary
• The regulation of temporary agency work in Europe is complex and varies
between different national environments
• Temporary Agency Workers Directive sought to harmonise the regulations on
across Europe
• Regulatory variation in Europe remains.
• Next steps: to explore the impact of the Directive in more detail – on agencies
and workers.

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Jennifer ferreira

  • 1. The Changing Regulatory Mosaic of the Temporary Staffing Industry in Europe Dr Jennifer Ferreira
  • 2. Outline • Temporary Agency Work in Europe • National Varieties of Temporary Staffing Industry • Temporary Agency Work Regulation • Temporary Agency Workers Directive • Summary
  • 3. The Research project “The institutional context of the temporary staffing industry: a European cross-national comparative approach” Followed on from an ESRC funded project: “The globalisation of the temporary staffing industry”
  • 4. The Temporary Staffing Industry In 2012 : • global annual sales revenue for the temporary staffing industry reached €299.3 billion. • 11.5 million people worldwide were employed as temporary agency workers. • 137,000 temporary staffing agencies across the globe. Temporary agency worker Employer Temporary Staffing Agency Agency-Client Contract
  • 5. Temporary Agency Work Global Distribution
  • 6. Temporary Agency Work: Europe Source: Ciett (2014) Daily average number of temporary agency workers (FTE)
  • 7. Source: OECD (2014) Temporary Agency Work in Europe: Proportion of employees
  • 8. National Varieties of the Temporary Staffing Industry Market expansion strategies (e.g. diversification, acquisition,organic growth) Resistanceand lobbyingactivities TRADE UNIONS Market expansion strategies (e.g. diversification, acquisition,organic growth) DOMESTIC AGENCIES TRANSNATIONAL AGENCIES Lobbying for favourable regulation NATIONAL& INTERNATIONAL TRADE BODIES Clientfirms and workers segmented by geography, sector, firmsizeand occupation NATIONALTEMPORARYSTAFFINGMARKET Regulation of the Temporary Staffing Industry THE MULTI-SCALARSTATE Regulation of the mainstream employment relationship Welfaresystem and changing nature of job provision Competitive dynamics
  • 9. Temporary Staffing Industry in Germany European Regulatory Framework
  • 10. Sectoral bans License / Authorisation Obligation to report Reasons for use Option for derogation Quotas Prohibition to replace striking workers Collective labour agreements Max length of assignment Equal pay Limitations for contract renewals Temporary Agency Work Restrictions Licenseto operate
  • 11. Regulation Framework Global: ILO C181 European Regulation: Temporary Agency Work European Regulation: Regular Employment National Regulation: Temporary Agency Work National Regulation: Regular Employment Self-regulation Regulation of temporary agency work focuses on: • Obligations for temporary staffing agencies • Requirements of licenses to operate • Provisions for equal treatment
  • 12. Global Influences – C181: Private Employment Agencies Convention, 1997 A framework of guiding principles: • how to improve regulation of TSI • increase labour market flexibility • foster development of temporary staffing agencies Instrument for setting minimum standards for the industry Year Ratified Countries 1999 Spain, Netherlands,Finland 2000 Czech Republic,Italy 2002 Portugal 2003 Hungary 2004 Belgium, Lithuania 2005 Bulgaria 2008 Poland 2010 Bosnia and Herzegovina
  • 13. Market driven Europe:UK Rapid AW development with open regulatory environment with limited restrictions. Liberal economies favouring flexibility over security. Social dialogue based WesternEurope: Netherlands, Switzerland,Austria, Germany Significant degrees of AW penetration in relatively materialmarkets Moderately regulated , varying balances of flexibility and security Labour market policies organized and regulatedby collective agreements Nordic:Sweden, Denmark,Norway Historically low AW penetration and low industry development Nordic social and economic system Legislatordriven Western Europe/Mediterranean: France,Belgium, Luxembourg,Italy, Greece, Portugal,Spain Penetration depending on level of industry development, ranging from above to below average Highly regulated, weighted towards job security over flexibility Historically labour market with high unemployment relative to social dialogue systems. Emerging markets EasternEurope:Czech Republic,Lithuania, Slovenia Often temporary agency work legally recognised only recently Regulatory policies still in development Economic policies and market dynamics still evolving Typology
  • 14. Temporary Agency Workers Directive: Timeline January 1974: Issues of protecting temporary agency workers was first addressed in a Council Resolution. January 1995: European Commission launches consultations on temporary agency work, fixed term work and part time work. May 2002: Agency Workers Directive first proposed. May 2001: Continued negotiations between European social partners. May 2008: TUC/CBI agreement that allowed agreement over a final version of the Directive. November 2008: EU Temporary Agency Workers Directive (2008/104/EC) agreed. December 2009: EU AWD published in its second format December 2011: Final deadline whereby Member States needed to have implemented Directive .
  • 15. Temporary Agency Workers Directive RestrictionsPrior toDirective Country Limited length of assignment Belgium, Czech Republic,Finland, France, Greece,Luxembourg,Poland,Portugal, Romania, Slovenia, Spain, Sweden. Sectoralbans Belgium (public sector) France (public sector,doctors)Germany (construction) Luxembourg (public sector) Netherlands (shipping) Spain (Construction, public sector) Limited reasons for use France, Italy, Luxembourg,Romania, Sweden Limitations on Temporary Agencywork contract renewals France, Italy, Luxembourg,Romania, Sweden Waiting period France, Luxembourg,Hungary Limitations on number of temporary agency workers Austria, Italy, Sweden. Two key sections with the potential to change regulatory landscape: • Review of restrictions on TAW • Equal Treatment
  • 16. Temporary Agency Workers Directive: Implementation • Duty to transpose Directive into national law by December 2011 • All member states have transposed the Directive. • Some countries were late with the last entering into force 1 July 2013. • National law • Collective agreement • Combination of both • Some did not have legal framework • Some amended existing legislation • Some considered national provision already compliant
  • 17. Temporary Agency Workers Directive: Restrictions Article 4 states that prohibitions or restrictions on the use of temporary agency work are justified only on grounds of general interest relating to particular to: • Protection of temporary agency workers • The requirements of health and safety at work • The need to ensure that the labour market functions properly • The need to ensure that abuses are prevented Reasons for continued restrictions or prohibitions • ‘Protection of agency workers’ • ‘Requirements of health and safety’ • ‘Need to ensure the labour market functions properly’ • ‘Need to protect permanent employment’ • ‘Need to ensure abuses are prevented’ • ‘Right to strike’
  • 18. Temporary Agency Workers Directive: Equal Treatment Prior to Temporary Agency Workers Directive Countries with Equal treatment Austria, Belgium, Czech Republic, Denmark, Finland, France, German, Greece, Hungary, Italy Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden Countries with no equal treatment Ireland , UK Countries with no specific regulation Bulgaria, Cyprus, Estonia, Lithuania, Latvia, Malta Article 5(1) lays down the principle of equal treatment - according to this principle, from the first day of their assignment, agency workers have to have the basic working and employment conditions that would apply if they were recruited directly by the user firm to occupy the same job
  • 19. Commission Review: • All Member States have adopted measures to implement Directive 2008/104/EC on temporary agency work and have in general done so correctly and applied its provisions in practice. European Commission Review “I am pleased to see that the Directive on temporary agency work has bought more decent working conditions for agency workers while providing businesses with flexibility they need for their development… László Andor, European Commissioner for Employment, Social Affairs and Inclusion
  • 20. European Commission Review “However, the Commission urges Member States to take further steps to ensure equal treatment for agency work.” László Andor, European Commissioner for Employment, Social Affairs and Inclusion Further work needed: • Where derogations have been used to prevention application of Directive • Although some restrictive measures have been removed, in many cases Member states maintained the status quo.
  • 21. • Right of establishment • Right to provide services and contracts • Right to negotiate social protection • Right to contribute to labour market policies Regulatory Efficiency Index
  • 22. EmploymentProtection LegislationIndicatorcomprised of: • Types of work for which temporary agency work is legal. • Restrictions on the number of renewals of temporary agency work assignments • Maximum cumulated duration of temporaryagency work assignments • Temporarystaffing agencies authorisation required or reporting obligations • Equal treatment of regular an agency works at the user firm Employment Protection Legislation Indicators
  • 23. Summary • The regulation of temporary agency work in Europe is complex and varies between different national environments • Temporary Agency Workers Directive sought to harmonise the regulations on across Europe • Regulatory variation in Europe remains. • Next steps: to explore the impact of the Directive in more detail – on agencies and workers.