This document is a resume for Jacqueline D. Davidson, who is seeking a legal administration position. It outlines her education, including an anticipated B.A. in Sociology with a Criminal Justice concentration and Addiction Studies minor from the University of Central Arkansas. Her resume also details over 15 years of relevant professional experience in legal collections, bankruptcy coordination, fraud analysis, and legal support roles. It provides references and demonstrates her skills in areas such as legal database utilization, customer service, clerical work, and Microsoft Office programs.

1. J A C Q U E L I N E D . D A V I D S O N
1379 Dell Dale • Channelview, TX 77530
501-606-0838 (c) • arabhorse99@hotmail.com
OBJECTIVE Legal Administration position with the opportunity for advancement in the legal field.
EDUCATION
5/2018 (Anticipated)
B.A. /Sociology (Criminal Justice Concentration)
Addiction Studies (minor)
University of Central AR Conway, AR
Completed Legal Legal Research & Writing Bankruptcy Law Family Law
Courses Constitutional Law Wills, Trusts & Estates Criminal Law
Legal Ethics Real Estate Law Environmental Law
Tort Law
PROFESSIONAL EXPERIENCE
10/2011-5/2015
Hosto Buchan Law Firm, PLLC Bankruptcy Coordinator Little Rock, AR
Responsibilities included: Reviewing all accounts for any type of bankruptcy activity for all departments
within the firm, updating and maintaining all bankruptcy files in current status, filing proof of claims,
working directly with bankruptcy trustees and attorneys in AR, TX, and TN. Developing &
implementing improvements to the process and flow of the bankruptcy desk, developing a training
manual and facilitating a vendor change to be more efficient with the firms systems. Cross-trained in
various other litigation support jobs including filing Release of Garnishments and Satisfactions in AR,
TX, & TN, received training for e-filing in TX Courts and Federal compliance rules.
6/2010-10/2011
Hosto, Buchan, Prater & Lawrence Legal Collections Asst Little Rock, AR
Responsibilities included: Reviewing new accounts for collection activity including legal action,
verifying assets using various databases and the Internet, reviewing and follow up on payment plans,
making settlement offers thru title companies, debt management companies, legal firms, working with
court staff and law firms, working with various support staff, and maintaining department/firm
standards.
12/207-3/2010
FIS Global Fraud Analyst Little Rock, AR
Responsibilities included: Opening new fraud cases, detailing all transaction information, performing
balance transfers and retrieval requests, responding to incoming phone requests from institutions
regarding inquiries on current fraud cases, balancing fraud accounts when all activity has ceased and
preparing close-out packages, monitoring daily activity on all fraud accounts for possible chargeback
rights/ performing necessary chargeback and retrievals, and maintaining departmental production
standards
5/2007-11/2007
Pulaski Bank & Trust Senior Collector Little Rock, AR
Responsibilities included: Making collection calls for over limit and delinquent accounts, handling back-
up customer service calls, processing all bankruptcy documents, contacting attorney’s and other court
personnel regarding legal matters, working with various consumer debt agency programs, processing
payments by phone and assisting customer service with incoming payments, training new collectors, and
providing updates to senior management on the status of current collections by updating weekly/
monthly reports.

2. Jacqueline D. Davidson - Page 2 of 3
3/2003-4/2007
Southern & Allen Law Firm
Collections Rep.
Skip Tracer
Little Rock, AR
Responsibilities included: Reviewing new accounts for Collection activity including legal action,
verifying assets using various data bases and the Internet, providing status updates to various clients,
gathering monthly payments and settlements, working closely with process servers across the state,
preparing legal documents for mailing, handling garnishments and wage assignments, working closely
with attorneys, title companies and debt consolidation firms as well as court and legal support staff.
8/2002-2/2003
Nuvell Financial Services Bankruptcy Clerk Little Rock, AR
Responsibilities included: Processing all incoming and outgoing mail for the bankruptcy dept, scanning
and labeling all documents to the company server, processing all outgoing Proof of Claims to courts
across the United States, handling other department administrative duties.
10/2001-7/2002
McHughes Law Firm
Skip Tracer
File/Mail Clerk
Little Rock, AR
Responsibilities included: Skip tracing all accounts for service and assets using various databases and
the Internet, processing legal documents for the attorney and courts, providing status updates for
numerous clients, processed incoming and outgoing mail, pulling/filing legal files, routing mail and
payments to the correct departments for processing, running errands to the post office to courts when
needed, handling other administrative duties for the law firm.
SKILLS/KNOWLEDGE
 Skip Tracing & Legal Database Utilization
Lexus Nexus
Metrosearch
Accurint
Westlaw
Pacer
Collection Partner
Collections Legal Software
 Successful Collector
 Effective Skip Tracing
 Experienced in Customer Service
 Skilled in the use of Microsoft Word, Excel, PowerPoint
 Accurate Data Entry
 Adept Internet researcher
 Efficient Clerical skills
 Cooperative team member
REFERENCES
Available upon request

3. Jacqueline D. Davidson - Page 3 of 3
J A C Q U E L I N E D . D A V I D S O N
1379 Dell Dale • Channelview, TX 77530
501-606-0838 (c) • arabhorse99@hotmail.com
PROFESSIONAL REFERENCES
Rhonda Misenheimer
Billing Specialist II, FIS Global
23410 Jared Cove
Mabelvale, AR 72103
501-350-2051
r.misenheimer@yahoo.com
Kimberly Eden
Attorney, Hosto Buchan
P.O. Box 7172
Sherwood, AR 72124
501-773-6513
Kimberly.Eden@edenlegalservices.com
Melissa Grisham:
Attorney, Hosto Buchan
701 W. 7TH Street
Little Rock, AR 72203
501-320-0203 Office
mgrisham@hosto.com
501-209-9594 (Alternate phone number)
mbpaluch@gmail.com (Alternate email)