The document discusses how a main contractor ensures quality in building design. It outlines the contractor's process: 1) An initial design launch meeting is held with the client, architect, engineers, and contractor to communicate requirements and strategy. 2) A formal system selection process is used to choose suitable products according to design criteria and conditions. 3) Manufacturer technical support is vital for product selection and assessing production capacity. 4) Feedback is obtained from end users on design reviews to allow comments and improvement. 5) A center of excellence can help by providing consultation throughout the process and reviewing results to adapt to future needs.

1. • Single ply is a proven technology
• The default choice
• If it goes wrong?
IT’S A QUESTION OF DESIGN
?
How do we improve design?
• Define performance?
• Review drawings?
• Listen to specialists?
• Use the centre of excellence?
• Listen to building users?

2. MAIN CONTRACTOR BOWMER & KIRKLAND
Paul Gaunt
Design Manager (North Midlands)
IT’S A QUESTION OF DESIGN

3. MAIN CONTRACTOR CARL GAUNT (BOWMER KIRKLAND)
The client:
How do you ensure
that you get a clear
performance
requirement?
• Design guide produced by the architect
• Based on the clients brief
• Available for initial design launch meeting.
• Performance requirement: a user quality
requirement
• Adequate capacity to handle actual usage
conditions

4. MAIN CONTRACTOR CARL GAUNT (BOWMER KIRKLAND)
System selection: How
do you go about
selecting system and
materials to suit the
design requirement?
Initial launch meeting:
• Client, architect, services engineer, main
contractor and structural engineer
(further involvement by invitation).
• Communicate the clients brief and
specification requirements.
• Strategy for producing a fully integrated
design.
Systems selection:
• Formal process.
• Select suitable product according to the
design criteria and planning conditions

5. MAIN CONTRACTOR CARL GAUNT (BOWMER KIRKLAND)
Manufacturers:
Not in contract but
offering a vital
service. Do you make
best use of it?
• Manufacturer technical support
vital for product selection.
• Must understand the product
attributes that meet design and
construction conditions.
• Assess factory and storage facility
capacity, as site requirements may
exceed the manufacturer’s
capacity for Just-in-Time
manufacture and delivery

6. MAIN CONTRACTOR CARL GAUNT (BOWMER KIRKLAND)
Feedback:
How do you feed
customer experience
back to the design
process?
The design will be reviewed and
explained to the stakeholders,
utilising CGI images, product
brochures, and where available
samples. The aim of these meetings
is to allow comment and obtain
feedback from the end users.

7. MAIN CONTRACTOR CARL GAUNT (BOWMER KIRKLAND)
SPRA:
How can a centre of
excellence help the
main contractor?
• Consultation is at the heart of the
process.
• How our process starts but also runs
throughout the project.
• Utilised to review the end results for
client benefit in adapting the solution to
map to future needs.
• A full series of training could be
provided from specialist manufacturers