SlideShare a Scribd company logo
1 of 10
Private & confidential
CIL Management Consultants
30 King Street
London
EC2V 8EH
T. +44 20 3829 2700
W. cilconsultants.com
20 June 2018
Workforce health, wellbeing
and diversity. A proven key to
a successful business.
2
CIL is a management consultancy that helps companies grow
profitably and get investment.
Intro
CIL
3
What drives success in UK construction?
Method
 We surveyed 140 firms from manufacturers
to contractors.
 We divided the firms between market share
winners, neutral and losers
 We looked at what might drive market share
winners vs losers
4
What drives success in UK construction?
Answer
12%
41%
Key Market share winners Market share decliners
Team
engagement
10%
29%
Subcontractor
loyalty
16%
31%
On-site
efficiency
5
What drives team engagement?
Leader-
ship
12%
41%
Team
engagement
 Recruitment, training &
development
 Respect for the team,
health and life beyond
work
 Transparency including
sharing in success
“Millennials want to work hard, with people they like
on something that is socially useful…”
6
Do you have difficulty in recruiting?
Skills
shortage
0
10
20
30
40
50
60
70
80
90
2005Q3
2006Q1
2006Q3
2007Q1
2007Q3
2008Q1
2008Q3
2009Q1
2009Q3
2010Q1
2010Q3
2011Q1
2011Q3
2012Q1
2012Q3
2013Q1
2013Q3
2014Q1
2014Q3
2015Q1
2015Q3
%answering‘Yes’
Key
Bricklayers
Quantity surveyors
Other professionals
Trades
7
Recruit-
ment
13%
27%
“We have a well-
structured apprenticeship
scheme”
Key Market share winners Market share decliners
7%
24%
“We recruit from
higher-education
institutions”
8
Women
16%
36%
“We are actively working
to improve the work
environment for women”
Key Market share winners Market share decliners
9
Training
20%
51%
18%
39%
17%
35%
“We provide regular
on-site training”
“We provide qualifications
based training”
“We provide regular
off-site training”
Key Market share winners Market share decliners
10
What drives team engagement?
Leader-
ship
12%
41%
Team
engagement
 Recruitment, training &
development
 Respect for the team,
health and life beyond
work
 Transparency including
sharing in success
“Millennials want to work hard, with people they like
on something that is socially useful…”

More Related Content

Similar to CIL report highlights workforce health as key to construction success

Thinking outside the cube: Attracting & retaining talent
Thinking outside the cube: Attracting & retaining talentThinking outside the cube: Attracting & retaining talent
Thinking outside the cube: Attracting & retaining talentWe are AD
 
Adapting to Change – a Presentation by James Chaplin
Adapting to Change – a Presentation by James ChaplinAdapting to Change – a Presentation by James Chaplin
Adapting to Change – a Presentation by James ChaplinVacancysoft
 
Engage For Success - Russell Grossman @ IABC Canberra
Engage For Success - Russell Grossman @ IABC CanberraEngage For Success - Russell Grossman @ IABC Canberra
Engage For Success - Russell Grossman @ IABC Canberracontentgroup
 
Yorkshire Social Media Survey 2010
Yorkshire Social Media Survey 2010Yorkshire Social Media Survey 2010
Yorkshire Social Media Survey 2010Optimum Exposure
 
Artesian Connections 18
Artesian Connections 18Artesian Connections 18
Artesian Connections 18Stuart Newton
 
web-11_5872-imagine-magazine-issue-13-october-2015
web-11_5872-imagine-magazine-issue-13-october-2015web-11_5872-imagine-magazine-issue-13-october-2015
web-11_5872-imagine-magazine-issue-13-october-2015Sarah Wallace
 
SS8265_Mgment-Lship Report_LORES.PDF
SS8265_Mgment-Lship Report_LORES.PDFSS8265_Mgment-Lship Report_LORES.PDF
SS8265_Mgment-Lship Report_LORES.PDFNatasha Page
 
Maa agency of_the_future
Maa agency of_the_futureMaa agency of_the_future
Maa agency of_the_futureJamie Matthews
 
UK Rec 2015 Report
UK Rec 2015 ReportUK Rec 2015 Report
UK Rec 2015 ReportKarl Connon
 
The Australian ICT Contractor Market: Inmates running the asylum
The Australian ICT Contractor Market: Inmates running the asylumThe Australian ICT Contractor Market: Inmates running the asylum
The Australian ICT Contractor Market: Inmates running the asylumPeter Carr
 
Outsourcing for competitive advantage
Outsourcing for competitive advantageOutsourcing for competitive advantage
Outsourcing for competitive advantageAjayy K Joshi
 
How Social media can help your construction marketing
How Social media can help your construction marketingHow Social media can help your construction marketing
How Social media can help your construction marketingWilliam Tyler
 
Tech City - NOAH15 London
Tech City - NOAH15 LondonTech City - NOAH15 London
Tech City - NOAH15 LondonNOAH Advisors
 

Similar to CIL report highlights workforce health as key to construction success (20)

Thinking outside the cube: Attracting & retaining talent
Thinking outside the cube: Attracting & retaining talentThinking outside the cube: Attracting & retaining talent
Thinking outside the cube: Attracting & retaining talent
 
Adapting to Change – a Presentation by James Chaplin
Adapting to Change – a Presentation by James ChaplinAdapting to Change – a Presentation by James Chaplin
Adapting to Change – a Presentation by James Chaplin
 
Engage For Success - Russell Grossman @ IABC Canberra
Engage For Success - Russell Grossman @ IABC CanberraEngage For Success - Russell Grossman @ IABC Canberra
Engage For Success - Russell Grossman @ IABC Canberra
 
Consumer Focus 9
Consumer Focus 9Consumer Focus 9
Consumer Focus 9
 
Yorkshire Social Media Survey 2010
Yorkshire Social Media Survey 2010Yorkshire Social Media Survey 2010
Yorkshire Social Media Survey 2010
 
Artesian Connections 18
Artesian Connections 18Artesian Connections 18
Artesian Connections 18
 
web-11_5872-imagine-magazine-issue-13-october-2015
web-11_5872-imagine-magazine-issue-13-october-2015web-11_5872-imagine-magazine-issue-13-october-2015
web-11_5872-imagine-magazine-issue-13-october-2015
 
Imagine Magazine Issue 13
Imagine Magazine Issue 13Imagine Magazine Issue 13
Imagine Magazine Issue 13
 
SS8265_Mgment-Lship Report_LORES.PDF
SS8265_Mgment-Lship Report_LORES.PDFSS8265_Mgment-Lship Report_LORES.PDF
SS8265_Mgment-Lship Report_LORES.PDF
 
Liz Crowhurst - Cultivating world leading sectors
Liz Crowhurst - Cultivating world leading sectorsLiz Crowhurst - Cultivating world leading sectors
Liz Crowhurst - Cultivating world leading sectors
 
PEI 139_OPEX_digi
PEI 139_OPEX_digiPEI 139_OPEX_digi
PEI 139_OPEX_digi
 
QWDec2011
QWDec2011QWDec2011
QWDec2011
 
A Vision for UK Higher Education
A Vision for UK Higher EducationA Vision for UK Higher Education
A Vision for UK Higher Education
 
Maa agency of_the_future
Maa agency of_the_futureMaa agency of_the_future
Maa agency of_the_future
 
Consumer Focus Magazine 2016
Consumer Focus Magazine 2016Consumer Focus Magazine 2016
Consumer Focus Magazine 2016
 
UK Rec 2015 Report
UK Rec 2015 ReportUK Rec 2015 Report
UK Rec 2015 Report
 
The Australian ICT Contractor Market: Inmates running the asylum
The Australian ICT Contractor Market: Inmates running the asylumThe Australian ICT Contractor Market: Inmates running the asylum
The Australian ICT Contractor Market: Inmates running the asylum
 
Outsourcing for competitive advantage
Outsourcing for competitive advantageOutsourcing for competitive advantage
Outsourcing for competitive advantage
 
How Social media can help your construction marketing
How Social media can help your construction marketingHow Social media can help your construction marketing
How Social media can help your construction marketing
 
Tech City - NOAH15 London
Tech City - NOAH15 LondonTech City - NOAH15 London
Tech City - NOAH15 London
 

More from SPRA: The Single Ply Roofing Association

Testing, Testing and Certification (and the Durability of Roof Waterproofing ...
Testing, Testing and Certification (and the Durability of Roof Waterproofing ...Testing, Testing and Certification (and the Durability of Roof Waterproofing ...
Testing, Testing and Certification (and the Durability of Roof Waterproofing ...SPRA: The Single Ply Roofing Association
 
Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019
Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019
Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019SPRA: The Single Ply Roofing Association
 
Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019
Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019
Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019SPRA: The Single Ply Roofing Association
 
Why you should be Up To Speed with Environmental Legislation #SPRAconference2018
Why you should be Up To Speed with Environmental Legislation #SPRAconference2018Why you should be Up To Speed with Environmental Legislation #SPRAconference2018
Why you should be Up To Speed with Environmental Legislation #SPRAconference2018SPRA: The Single Ply Roofing Association
 
The future of Sustainability for the Single Ply Market #SPRAconference2018
The future of Sustainability for the Single Ply Market #SPRAconference2018The future of Sustainability for the Single Ply Market #SPRAconference2018
The future of Sustainability for the Single Ply Market #SPRAconference2018SPRA: The Single Ply Roofing Association
 

More from SPRA: The Single Ply Roofing Association (20)

Time to Change - Time to Talk! #SPRAConference2019
Time to Change - Time to Talk! #SPRAConference2019Time to Change - Time to Talk! #SPRAConference2019
Time to Change - Time to Talk! #SPRAConference2019
 
So, What Happens Now? #SPRAConference 2019
So, What Happens Now? #SPRAConference 2019So, What Happens Now? #SPRAConference 2019
So, What Happens Now? #SPRAConference 2019
 
Testing, Testing and Certification (and the Durability of Roof Waterproofing ...
Testing, Testing and Certification (and the Durability of Roof Waterproofing ...Testing, Testing and Certification (and the Durability of Roof Waterproofing ...
Testing, Testing and Certification (and the Durability of Roof Waterproofing ...
 
What's the Risk? Looking Back - Facing Forward #SPRAConference2019
What's the Risk? Looking Back - Facing Forward #SPRAConference2019What's the Risk? Looking Back - Facing Forward #SPRAConference2019
What's the Risk? Looking Back - Facing Forward #SPRAConference2019
 
Taking Complexity out of Competency #SPRAConference2019
Taking Complexity out of Competency #SPRAConference2019Taking Complexity out of Competency #SPRAConference2019
Taking Complexity out of Competency #SPRAConference2019
 
Fire and Flat Roofs #SPRAConference2019
Fire and Flat Roofs #SPRAConference2019Fire and Flat Roofs #SPRAConference2019
Fire and Flat Roofs #SPRAConference2019
 
Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019
Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019
Digitising the Supply Chain - A Bottom Line No Brianer #SPRAConference2019
 
RoofCERT Update #SPRAConference2019
RoofCERT Update #SPRAConference2019RoofCERT Update #SPRAConference2019
RoofCERT Update #SPRAConference2019
 
Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019
Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019
Adaptive Learning for Zero Defects in Building Construction #SPRAConference2019
 
A Fresh Way Forward for Product Data #SPRAconference2018
A Fresh Way Forward for Product Data #SPRAconference2018A Fresh Way Forward for Product Data #SPRAconference2018
A Fresh Way Forward for Product Data #SPRAconference2018
 
SPRA 2018 Update, Team Presentation #SPRAconference2018
SPRA 2018 Update, Team Presentation #SPRAconference2018SPRA 2018 Update, Team Presentation #SPRAconference2018
SPRA 2018 Update, Team Presentation #SPRAconference2018
 
RoofCert #SPRAconference2018
RoofCert #SPRAconference2018RoofCert #SPRAconference2018
RoofCert #SPRAconference2018
 
Why you should be Up To Speed with Environmental Legislation #SPRAconference2018
Why you should be Up To Speed with Environmental Legislation #SPRAconference2018Why you should be Up To Speed with Environmental Legislation #SPRAconference2018
Why you should be Up To Speed with Environmental Legislation #SPRAconference2018
 
Mates in Mind #SPRAconference2018
Mates in Mind #SPRAconference2018Mates in Mind #SPRAconference2018
Mates in Mind #SPRAconference2018
 
What do Specifiers Want from Product Manufacturers? #SPRAconference2018
What do Specifiers Want from Product Manufacturers? #SPRAconference2018What do Specifiers Want from Product Manufacturers? #SPRAconference2018
What do Specifiers Want from Product Manufacturers? #SPRAconference2018
 
The future of Sustainability for the Single Ply Market #SPRAconference2018
The future of Sustainability for the Single Ply Market #SPRAconference2018The future of Sustainability for the Single Ply Market #SPRAconference2018
The future of Sustainability for the Single Ply Market #SPRAconference2018
 
The Value of Sustainability #SPRAconference2018
The Value of Sustainability #SPRAconference2018The Value of Sustainability #SPRAconference2018
The Value of Sustainability #SPRAconference2018
 
Welcome to the 4th Annual SPRA Conference 2018
Welcome to the 4th Annual SPRA Conference 2018Welcome to the 4th Annual SPRA Conference 2018
Welcome to the 4th Annual SPRA Conference 2018
 
Avoid a Crisis – How to be Safe, Sensible and Professional Online
Avoid a Crisis – How to be Safe, Sensible and Professional OnlineAvoid a Crisis – How to be Safe, Sensible and Professional Online
Avoid a Crisis – How to be Safe, Sensible and Professional Online
 
Single Ply Roofing Association Awards 2017
Single Ply Roofing Association Awards 2017Single Ply Roofing Association Awards 2017
Single Ply Roofing Association Awards 2017
 

Recently uploaded

HRM PPT on placement , induction and socialization
HRM PPT on placement , induction and socializationHRM PPT on placement , induction and socialization
HRM PPT on placement , induction and socializationRishik53
 
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 GurgaonCheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 GurgaonDelhi Call girls
 
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore EscortsVIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escortsaditipandeya
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.ShrayasiRoy
 
Ways to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time JobsWays to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time JobsSnapJob
 
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...PayScale, Inc.
 
Cleared Job Fair Handbook | May 2, 2024
Cleared Job Fair Handbook  |  May 2, 2024Cleared Job Fair Handbook  |  May 2, 2024
Cleared Job Fair Handbook | May 2, 2024ClearedJobs.Net
 
Employee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational SuccessEmployee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational SuccessHireQuotient
 
Copy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdfCopy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdfmarketing659039
 
Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024Dan Medlin
 
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...makika9823
 
How Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People AnalyticsHow Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People AnalyticsDavid Green
 
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝soniya singh
 
Situational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample AnswersSituational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample AnswersHireQuotient
 
Mastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementMastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementBoundless HQ
 

Recently uploaded (16)

HRM PPT on placement , induction and socialization
HRM PPT on placement , induction and socializationHRM PPT on placement , induction and socialization
HRM PPT on placement , induction and socialization
 
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 GurgaonCheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
 
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore EscortsVIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escorts
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.
 
Ways to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time JobsWays to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time Jobs
 
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
 
Cleared Job Fair Handbook | May 2, 2024
Cleared Job Fair Handbook  |  May 2, 2024Cleared Job Fair Handbook  |  May 2, 2024
Cleared Job Fair Handbook | May 2, 2024
 
Employee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational SuccessEmployee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational Success
 
Copy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdfCopy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdf
 
Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024
 
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
 
How Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People AnalyticsHow Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People Analytics
 
escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974
escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974
escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974
 
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
 
Situational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample AnswersSituational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample Answers
 
Mastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementMastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership Management
 

CIL report highlights workforce health as key to construction success

  • 1. Private & confidential CIL Management Consultants 30 King Street London EC2V 8EH T. +44 20 3829 2700 W. cilconsultants.com 20 June 2018 Workforce health, wellbeing and diversity. A proven key to a successful business.
  • 2. 2 CIL is a management consultancy that helps companies grow profitably and get investment. Intro CIL
  • 3. 3 What drives success in UK construction? Method  We surveyed 140 firms from manufacturers to contractors.  We divided the firms between market share winners, neutral and losers  We looked at what might drive market share winners vs losers
  • 4. 4 What drives success in UK construction? Answer 12% 41% Key Market share winners Market share decliners Team engagement 10% 29% Subcontractor loyalty 16% 31% On-site efficiency
  • 5. 5 What drives team engagement? Leader- ship 12% 41% Team engagement  Recruitment, training & development  Respect for the team, health and life beyond work  Transparency including sharing in success “Millennials want to work hard, with people they like on something that is socially useful…”
  • 6. 6 Do you have difficulty in recruiting? Skills shortage 0 10 20 30 40 50 60 70 80 90 2005Q3 2006Q1 2006Q3 2007Q1 2007Q3 2008Q1 2008Q3 2009Q1 2009Q3 2010Q1 2010Q3 2011Q1 2011Q3 2012Q1 2012Q3 2013Q1 2013Q3 2014Q1 2014Q3 2015Q1 2015Q3 %answering‘Yes’ Key Bricklayers Quantity surveyors Other professionals Trades
  • 7. 7 Recruit- ment 13% 27% “We have a well- structured apprenticeship scheme” Key Market share winners Market share decliners 7% 24% “We recruit from higher-education institutions”
  • 8. 8 Women 16% 36% “We are actively working to improve the work environment for women” Key Market share winners Market share decliners
  • 9. 9 Training 20% 51% 18% 39% 17% 35% “We provide regular on-site training” “We provide qualifications based training” “We provide regular off-site training” Key Market share winners Market share decliners
  • 10. 10 What drives team engagement? Leader- ship 12% 41% Team engagement  Recruitment, training & development  Respect for the team, health and life beyond work  Transparency including sharing in success “Millennials want to work hard, with people they like on something that is socially useful…”