Itex Solutions Profile (english)

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Sinceitsinceptionin2006, hasbeenproudofitsefforts
to help build the future of information communications
technologies (ICT) in Yemen. Using the most innovative
techniques, we have transferred the latest global
advances to the local market, thus assuring sustainable
development of our society and economy. Our aim is to
turn our traditional economy into a modern, knowledge-
based one: a quantum leap that will move Yemen to the
front lines with highly developed nations....with , the
future starts today.
Message from the CEO
Mohammed Akil Shihab

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Our Vision
is Yemen’s leading provider of information
andcommunication technology(ICT)solutions,
specializing in the provisioning of innovative
services and portfolios that are based on the
convergence of two key industries: Information
Technology and Telecommunications.
Our Mission
Serve our clients with superior ICT solutions
that ensure information (data, audio and
video) availability at the right time, place and
quality.
Our Values
1- We are innovative.
2- We are proactive, responsible and results
oriented.
3- We are collaborative, honest and loyal.
4- We are organized, disciplined and
professional.
5- We are passionate about customer and
stakeholder satisfaction.

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Our Team
’s team is our most valuable asset. It is composed of talented,
high caliber individuals that have extensive experience. Their work
is firmly grounded in our organizational ethics and values such as
innovation, integrity, responsibility and our unshakeable commitment
to fielding the most advanced know-how and expertise for Yemen’s
ICT future. We believe that a healthy, positive work environment
produces highly interactive, intellectually competitive, and intensely
collaborative results. This work environment assures that we will
attain the highest levels of performance, giving our customers the
highest value proposition while guaranteeing their satisfaction. We
are confident that this model will ensure the sustained and profitable
growth of .
Our Goals
Provide world class ICT solutions that fit mid to large-sized•
organizations’ needs.
Spread ICT solution awareness in the market and lead ICT change•
in the market.
Provide products that are innovative, scalable, flexible and•
integrable.
Capitalize on people and their development - they•
are our most valuable asset.
Ensure viable strategic partnerships with our•
partners and stakeholders.
Have robust and dynamic networks with public,•
private and NGO sectors.
Have unmatched customer service.•
Have effective and efficient business and financial•
models.

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IT Services
Information Technology Services

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IT Overview
Today’s business environment makes it imperative that
the dynamic infrastructure requirements align with your
business needs. IT Infrastructure Services (IS) | Infrastructure
Management Services (IMS) deliver end-to-end, effective and
reliable solutions that can transform your business operations.
assists you in rapidly addressing business and technological
challenges by identifying the projects, initiatives, and objectives
required to produce a comprehensive and efficient IT
framework.
Facilitated by our superior professional services group, will
plan, design, and implement IT infrastructure and applications
that deliver solid value to your business.

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Network and Security Solutions
provides network and security solutions that maximize
performance of the network, are scalable and robust, and
provide the flexibility to endure - thus meeting operational
objectives and addressing future challenges.
Our Network and security solutions include:
• Routers
• Switches
• Wireless (WiFi)
• Access Points
• Firewalls
• Application Networking Services
• Networking Software (IOS and NX-OS)
• Interfaces and Modules
• Network Management and Automation

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• Unified Threat Management (UTM)
• Antispam
• Antivirus/Antispyware
• Application Control
• Data Loss Prevention (DLP)
• Database Security
• Endpoint Protection
• Intrusion Prevention System (IPS)
• Virtual Private Network (VPN)
• Virtual Security
• Vulnerability and Compliance Management
• WAN Optimization
• Web Filtering
• Wireless LAN (WLAN)
Our Solution Providers:
Cisco - Fortine

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Power Solutions
Protect your system from power outages and maximize system
operation by including reliable and economically green
uninterruptible power supply (UPS) and backup power solutions.
Power when there isn’t power is a small price to pay to make
the difference between smooth efficient system operation and
the impact of a system failure.
Our Power Solutions Include:
• Uninterruptible Power Supply (UPS)
• Power Distribution
• Security and Environmental Monitoring
• Cooling
• Notebook and Mobility Solutions
Our Power Solutions Provider: APC

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Infrastructure Server and Storage
specializes in the supply, design, implementation and
support of IT server and storage infrastructure. We offer a
variety of different servers and storage options from the largest
vendors in the IT industry to ensure the technology compliments
your IT infrastructure and satisfies your business requirements.
Our infrastructure server and storage solutions include
outstanding:
• Servers
• Blade Servers
• Storage Networking
• Storage
• Workstations
• KVM Solutions
• Green Energy Solutions
• USB and FireWire
• Unified Computing and Servers
• Racks and Accessories
HP - Dell - IBM - Aten - Cisco

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Antivirus and Security Applications Solutions
provides a comprehensive range of information security
products, services and solutions. Our solutions stretch from
protecting clients’ most valuable information assets on the
desktop, to the most advanced, state of the art transaction
security systems.
Our Solutions Include:
• Security Management
• Endpoint Security
• Messaging Security
• Web Security
• IT Compliance
• Discovery and Retention
Management
• Data Loss Prevention
• Storage Management
• Archiving
• Data Protection
• Endpoint Management
• Endpoint Virtualization
• IT Service Management
Symantec - MacAfee

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End User Computing
High performance End-User Computing (EUC) solutions are
a requirement of every business today. has a wide range
of offerings that includes desktops, notebooks, printers and
peripherals, software and others.
Our EUC Services Include:
• Laptops
• Tablets
• Desktops and All-in-One PCs
• Monitors
• Printers and Multifunction Printers
• Ink, Toner and Paper
• Point of Sale Systems
• Thin Client and Zero Client Solutions
• Care Pack and Extended Services
• Scanners and Fax Machines
Our Solutions Providers:
HP - Dell - Lenovo - WYSE

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Security Peripherals Appliance
specializes in providing leading security system solutions for
your home and business. From simple intruder alarms to multi-
building digital CCTV and biometric access control systems,
we create bespoke security solutions to meet your individual
needs.
Our Solutions Include:
• Biometric solutions, time and attendance
• Security camera and video surveillance
• Access control and inspection technologies
• Tele-presence
• Video conferencing
• Voice and unified communications
Honeywell - Ingersoll - Rand - Cisco - TANDBERG - Polycom
- Lifesize

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Database and OS Licensing Services
Proper software licensing agreements save you money,
while keeping an up-to-date and compliant IT environment.
Figuring out which agreement is a best fit for your
business can be time consuming and complicated. This is
where , the software licensing experts, can help.

Our Licensing services Include:
• Windows Operating System Volume Licensing
• SQL Server Licensing Services
• Oracle Database licensing
• Microsoft Forefront
• Office volume licensing
• VMware
Microsoft - VMware - Oracle

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IS Services
Information System Services

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Enterprise Resource Planning Services
Using our unique insights in the fields of information
communicationstechnology(ICT)andhavingdeepexperience
with local business challenges, provides globally
comprehensive, cost-effective, and innovative Enterprise
Resource Planning (ERP) solutions to help you obtain a
competitive advantage in the marketplace. We provide two
types of ERP Solutions depending on the organization type.
Our Oracle E-Business solution is best suited for the large
organization and CANAIS ERP is the preferred solution for
small and midsized organizations.
Oracle’s e-Business Suite (EBS)
is Oracle’s first e-Business Suite (EBS) Implementer in
Yemen. Oracle (EBS) is the leader in Enterprise Performance
Management software. EBS supports a broad range of
strategic, financial and operational management processes.
It provides a complete and integrated system for managing
and optimizing enterprise-wide performance to allow
the organization to achieve a state of excellence. More
importantly, EBS gives companies a competitive advantage
and leverage in their operational investments.
Oracle’s e-Business Suite (EBS) Modules Include:
Logistics-
Service-
Customer Data Management-
Finance-
Product Lifecycle Management-
Procurement-
Manufacturing-
Human Resources-
Marketing and Sales-
Order Fulfillment-
Supply Chain Planning-
Maintenance-
Project Management-

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Canias Enterprise Resource Planning (ERP)
, in cooperation with its strategic partner IAS, provides
a comprehensive and industry-independent enterprise
resource planning solution. Canias ERP is a technology based
on open source standards and is supported by feature-rich
software applications and tools. Canias ERP offers a stable
and fully-integrated platform for implementing secure
business processes and helps you effectively coordinate your
departmental operations. Canias ERP offers you the ability
to develop and generate effective reports. With the use of its
graphical user interface, you can quickly and conveniently
customize existing system applications or create new ones
and deploy them rapidly for production use.
Canias ERP Modules Include:
Product Designing-
Sales and Marketing-
Purchasing Management-
Administrative Applications-
Production Management-
Human Resource Management-
Material Management-
Finance-
Business Intelligence and Strategic Planning-

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Enterprise Content Management (ECM)
Services
Managing content and information is one of the most crucial
requirements for today’s information economy.
offers simple and elegant ECM solution packages to
address the business needs of small to large organizations.
One of our most powerful tools is the Laserfiche suite of
applications. Laserfische is an ECM solution that is straight
forward to purchase, deploy, modify, and manage; it also
includes a workflow automation option.

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Laserfiche Enterprise Content Management
Laserfiche adapts to your existing business processes,
building on them to make them smarter, faster and more
efficient. It adapts to handle content-related processes
across the enterprise, delivering immediate business value
without sacrificing the agility necessary to meet changing
business requirements.
Laserfiche Modules:
Laserfiche Web Access 8™-
Laserfiche Quick Fields™-
Laserfiche Import Agent™-
Laserfiche Snapshot 8™-
LaserficheWebLink™-
Laserfiche Plus™-
Laserfiche E-mail Plug-in™-
Laserfiche Workflow 8™-
Laserfiche Agenda Manager™ and Agenda Processor™-
Laserfiche Audit Trail 8™-
Laserfiche Integrator’s Toolkit™-
Laserfiche Code Library™-
Laserfiche Marketplace™-
Laserfiche Mobile™-

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Mobility Solutions
At we always strive to provide Yemeni organizations
with the latest world class information system solutions
to help them to increase their business agility, lower
their operational costs, and most importantly, gain an
advantage over their competitors. Building on this strategy,
provides integrated mobility solutions that help
companies improve workforce productivity and ensure
business continuity for those organizations that have
mobile or remote employees.
Mughamrat Mobility ERP Application Suite
Mughamrat offers an ERP Mobility application that is
supported by Bluebird and Samsung printers and
handhelds.
MS3 Inventory Control
Mughamrat MS3 Inventory application offers leading edge
functionality, enabling 100% visibility into your inventory
stock levels and includes complete reports.
MS5 Mobile Route Accounting
RouteaccountingSoftwareisaMultilingualVanSalesForce
Automationsolutionprovidingyoursalesrepresentativeand
drivers with singular flexibility and enhanced productivity.
It supports all the Pre-Sales and Route-Sales operations,
enabling distributors to better service their customers and
manage the on field Sales fleet.

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MS4 Geolocalized Census
ECMS-Mughamrat Electronic Census Mobile Solution
(MS4) is a product developed to conduct census operations
over geographically distributed locations.
Outsourcing
As an outsourcing partner of the best international solution
providers, we bring world-class processes, global expertise
in systems development, and our legacy of best practices
to your door. We can enhance your organization’s
information and knowledge infrastructure leading to
precise, customized and timely production of actionable
information that helps you be more efficient, achieve
higher performance, and reach accurate decisions in less
time.

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Consulting
We provide consultancy services for all of your IT needs
and topics. Our high-level consultation engagements
typically involve advising clients on their IT concerns,
clarifying complex IT issues, and designing clear and
proactive strategies to address client requirements. We
help our clients identify and exploit opportunities offered
by technology and develop creative solutions for IT-related
situations and organizational restructuring.

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Training and Implementation
provides training, evaluation,
and implementation for all of our ICT
solutions.Ourevaluationspecialization
ensures that we provide top quality
implementation and advice based on
a comprehensive knowledge of these
systems. In addition, recognizes
the important role that training plays
in a successful system implementation.
To us, training is the key element in
ensuring that a system is used to its
maximum advantage. This is why
we always take a business process
training approach. Users are trained
specifically in the areas of the system
associated with their day to day duties.
This ensures knowledge transfer and
practical hands on orientation.

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Our Portfolio
Cyber Security solutions enable an organization to preserve
consumer confidence by detecting fraud, preventing
losses, and protecting intellectual property. Leveraging
our unparalleled integrated security experience, in-depth
industry knowledge and innovative technologies like Stealth
and SNORT, is able to deliver enhanced, cost-effective
and flexible security to align with all of our
clients’ strategic needs.
Security Advisory Services
Risk and IT Security Assessment• - An
industry or government standards-based
assessment to identify sources of risk,
evaluate their impact on core business
process, and develop a plan that
improves an organizations operational
resiliency.
Security Architecture Review• - A review of the network
and security infrastructure, in the context of how effectively
it supports the organization’s security program and
growth strategy. Provides recommendations to improve
security posture and compensating controls implemented
via technical solutions to lower costs and reuse existing
technologies and capabilities.
Infrastructure Vulnerability Assessment (IVA)• - Identifies
technical and configuration vulnerabilities associated with
mission-critical infrastructure components.
Penetration Testing• - Full Scale Penetration Testing provides
the highest level assurances that your organization’s most
confidential information is secure. This is the most advanced
cyber security service that provides.

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Compliance Services
ComplianceServicesassureadherence
to specifications, standards, policies,
and laws about information systems
and support the overall organizational
security risk posture that has been
clearly defined.
Cyber War Gaming•
With cyber threats and incidents on the rise, it is critical for
government and commercial organizations to prepare for
catastrophic events that could degrade or shut down their
networks, and/or create insider threat capabilities with
other cyber component assets (i.e., physical, personal,
environmental, policy compliance, etc.). Cyber War
Gaming exercises prepare organizational leaders to
respond to a cyber attack
Secure Infrastructure Engineering•
Provides a converged, global remote monitoring and
management capability view across all of your IT
infrastructure towers, as well as in-house and third-party
suppliers, providing proactive and preventive incident
and problem management and resolution.
Infrastructure Architecture and Engineering•
Security Infrastructure Engineering Solutions is a suite
of powerful technology that allows organizations to
control its most precious commodity - Data. Providing
organizations the ability to structure data so that they may
manage, access, share it from anywhere in a secure and
cost effective manner.

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Cyber Security Operations Center Solution•
IT Security Services transform the way organizations
implement and conduct IT security by creating a
comprehensive, collaborative, illimitable security
solution that becomes the foundation for how the
agency not only protects but also values information.
Data Protection Services•
- Backup Recovery Management Service
- Data Protection for Backup Service
- Disaster Recovery Architecture Service
Secure Cloud Solution•
Secure Cloud enables you to leverage the power and
flexibilityofareal-timecomputingenvironmenttoprovision
software applications, infrastructure, and platforms on an
as-needed basis with subscription-based pricing options.
Identity and Access Management•
Identity and Access Management engagements
integrate the process, centralizing user account
provisioning and administration, yielding improved
security, lowered cost, increased productivity,
and opening up new revenue and service
opportunities.
Cisco - Fortinet-Pass Code - Get Protract -Symantec
- MacAfee

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Telecom Overview
In today’s information age, the telecommunications
industryhasavitalroletoplay.Consideredasthebackbone
of industrial and economic development, the industry has
been aiding delivery of voice and data services at rapidly
increasing speeds, and thus, has been revolutionizing
human communication.
At we are ready to provide
high quality service in this field as
a professional specialist in such a
dynamic and advanced industry.
To support this goal, we have
an international partner who is
leading this sector worldwide.
We provide our customers with the latest advances in
telecoms technology, allowing the customers the flexibility
to upgrade their technology without major costs. We
also provide installation of network elements and an
independent consultancy capability in areas such as
auditing and company restructuring.
telecoms can provide systems such as microwave,
mobile networks, BelAir Service Provider Wi-Fi, Optical
networks, IPTV solutions, billing systems (BSCS) and solar
panels. telecoms focuses on three areas: Telecom
hardware and software, Telecom services and Telecom
consultancies.

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Telecom Hardware and Software
Our services provide our clients a wide range of
telecommunicationhardwareandsoftwareinthefollowing
areas:
Ericsson Microwave System Deployment for:
TDM networks•
Hybrid networks•
Packets networks•
Our Microwave products from Ericsson are the
leading technologies in:
Employing multiple frequency bands•
MIMO•
Sustained high availability with advance QoS•
Low power consumption•
Meeting future broadband needs•
offers end-to-end TDM and/or Ethernet Mobile
backhaul solutions.
Our microwave products enable deployment, evolution
and migration of networks in a cost-efficient manner that
fully supports the concept of lowest cost of ownership.
Our highly flexible hardware, outstanding production
capacity and ability to offer complete turn-key site solutions
allow for quick and efficient roll-out of individual hops or
complete networks. Our solutions allow two operators to
share sites and the transport network.
-

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BelAir Service Provider Wi-Fi
BelAir is the leader in
large-scale Wi-Fi and
multi-access small cell
wireless systems for
mobile and fixed service
providers. BelAir Networks
feature a highly scalable
network management
system with support for
remote updating of AP
software, business intelligence and monitoring features.
Whether you are a mobile carrier, a fixed operator or a
new market entrant, BelAir has a bespoke solution for
your needs.

With BelAir Networks, Service Providers can offer
new managed services, co-location or hosted
wireless services to businesses and local Internet
Service Providers (ISPs), including:
Enterprise Managed Services for SMB, Retail,•
K-12 and Hospitality
Wi-Fi Roaming Partners with Mobile•
IP Proxy and Virtual Access Points
Neutral Host Wi-Fi Services for•
Third-party Service Providers

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Optical Network - Fiber Optic Cables -
FTTH - Fixed Access
Optical Network products provide cost-effective,
scalable and flexible solutions to meet customer needs
today and in the future. We provide solutions to efficiently
address fixed-mobile convergence, packet-based services,
and “all-IP” services including high-speed connectivity
while minimizing capital expenditure and operational
expenditures. Our Broadband Access Nodes from Ericsson
based on the innovative all-IP EDA portfolio, ensures
a flexible, high capacity GPON solution, cost-effective
rollout of fixed broadband including VDSL2, fiber point-
to-point, GPON and telephony.

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IPTV with End -to- End Solutions
IPTV provides flexible and scalable infrastructure solutions in
converged networks. This service is available to business users,
residential users and rural users alike. Our most important IPTV key
features are capacity, robustness, scale, quality of service, and traffic
separation. The IPTV solution is designed to cost-effectively
support traffic uptake from development of high-definition TV and
unicast IPTV services, such as on-demand and time-shift TV.
Business Support and Control System (BSCS)
- LHS/Ericsson Company
BSCS is a convergent, end-to-end billing and customer care system
for any type of communications service provider to include:
Mobile telephones•
Fixed-line (land-line) telephones•
Broadband data•
Subscription television•
Our solution offers an unrivalled combination of out-of-the
box features with a high level of configuration. Currently, BSCS is
installed with 145 operators in 80 countries to meet the all levels of
need such as:
The end-to-end requirements of an entry level communication•
service
Fast scalability and flexibility for providers with high growth•
potential
Easily integration into complex IT environments of mature•
businesses with very demanding large scale subscriber bases
Our Solution Provider:
ERICSSON

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Solar Panels, Batteries, Chargers, Inverters
and Generators
We provide design solutions and install hardware for:
Solar panels•
Batteries•
Chargers•
Inverters•
Generators•
Our attractive solutions combine high efficiency, robust
design, and more power with unprecedented reliability.
UNITEL

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Telecom Services
We provide our customers with the highest level of service,
highly engineered solutions, site deployment in minimum
time, and acceptance testing of equipment installation.
telecommunications solutions include:
Installation and commissioning of multi-vender•
BTS Equipment for GSM and CDMA Services,
RF Antenna Installation•
Roll-out•
Microwave antenna installation for•
microwave Indoor Unit (IDU), and Outdoor
Unit (ODU)
Outsourcing services•
Local expertise•
Managed Services for Mobile Networks
(Out Sourcing)
Mobile Network Managed Services include the
operation and maintenance of multi-vendor and multi-
technology environments, enabling a mobile operator’s
senior management to concentrate on their core business.
Mobile Networks Managed Services will:
Enhance mobile network quality•
Enhance mobile network performance•
Reduce costs•
Increase revenue•
Improve cost efficiency•
Manage mobile network complexity•
Support the launch of new mobile network services•
With Mobile Network managed service solutions, the
mobile operator benefits from having the right competence
in the right place at the right time.

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Special Communications Applications for•
Government, Utilities, Oil and Gas Sectors
offers custom communications solutions that enhance
security and public safety. These products include secure
applications for the military, the Ministry of Interior, and
other government security services that require the highest
level of availability in the most demanding environments.
offers this unique capability to large public sector
companies in consultation with our security sector partners.
will design, build and deploy a bespoke solution to
meet your most challenging requirements, wherever that
may be.
Hytera

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Telecom Consulting
Our consulting services focus on enhancement and
improving the technical efficiencies which increase
revenue. also reviews business plans and helps
customers with technology selection based on their
business requirements.

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Network and Company Auditing,
Restructuring and Consulting
This serviceevaluatesthenetworkelements
of network design/operation versus the
achieved performance. Our approach is based
on collecting data from all network elements,
analysis of the data and providing a detailed
report of findings and recommendations for
improvement. By retrieving “All Performance”
data from the network, can evaluate
network performance and find network/
company weaknesses.
Other Consultancy Services
- Forecast network capacity by analyzing network
distribution traffic and traffic model. will provide
the corresponding forecast and suggestions to capitalize
on this forecast.
- Evaluate network performance using End to End (E2E)
audits. E2E audits help the operator find root causes
for subscriber complaints and network weaknesses.
E2E audits provide cost effective solutions with the
following benefits:
Higher quality of service•
Improved subscriber satisfaction•
Guaranteed network service availability and•
reliability
Reduced operating expenses•
Increased revenue•

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www.itexsolutions.com
5th Floor, Sana’a Trade Center
Algiers Street, Sana’a - Yemen
P.O. Box 15105
T +967 1 448 330 / 1
F +967 1 448 329
E info@itexsolutions.com
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