essay

1. QuizNote: It is recommended that you save your response as you
complete each question.Question 1 (1 point) The act that places controls
on labor unions and the relationships between unions and their
QUESTIONNOV 21, 2017QuizNote: It is recommended that you save your response as you
complete each question.Question 1 (1 point) The act that places controls on labor unions
and the relationships between unions and theirQuizNote: It is recommended that you save
your response as you complete each question.Question 1 (1 point)The act that places
controls on labor unions and the relationships between unions and their membersQuestion
1 options:A) Fair Labor Standards ActB) Labor–Management Reporting and Disclosure
ActC) Equal Pay ActD) Civil Rights ActQuestion 2 (1 point)Liability for
discriminationQuestion 2 options:A) is limited to malesB) can not be applied in
hospitalsC) is very easy to proveD) can be applied in situations in which discriminatory
practices can affect the ability of a nonemployee to obtain a job with a third partyQuestion
3 (1 point)A whistleblowerQuestion 3 options:A) is one who reveals wrongdoing by
employees (e.g., those who take extra coffee breaks)B) is one who reveals wrongdoing (e.g.,
financial improprieties) within the organizationC) is one who reveals financial
responsibilities that are within the law and ethical standards required of
organizationsD) reports managers for harassment to the local newspaperQuestion 4 (1
point)Employers have a responsibility toQuestion 4 options:A) treat employees with dignity
and respectB) intimidate employees in the workplaceC) abuse employeesD) communicate
veiled threats to employees in the workplaceQuestion 5 (1 point)Healthcare professionals
have a clear legal and moral obligation toQuestion 5 options:A) provide confidential
information with any hospital employee that requests itB) adhere to the organization’s
privacy and confidentiality policiesC) share confidential information with their
familiesD) share confidential information with their volunteersQuestion 6 (1 point)Dr. Gray
has applied for medical staff privileges at your hospital. What database would you research
to determine if he has been denied medical staff privileges at another hospital?Question 6
options:A) State Administrative Data BankB) MEDPAR fileC) National Practitioner Data
BankD) Healthcare Integrity and Protection Data BankQuestion 7 (1 point)Which statement
is true about when a family member can be provided with PHI?Question 7 options:A) The
family member is directly involved in the patient’s care.B) The family member is a health
care professional.C) The patient’s mother can always receive PHI on their child.D) The
family member lives out of town and cannot come to the facility to check on the

2. patient.Question 8 (1 point)Keith is director at a medical center that includes a daycare
center and has several employees who have young children. He knows that it is important
to be familiar with the provisions of the Family Medical Leave Act (FMLA), which includes
all the following provisions EXCEPTQuestion 8 options:A) that it provides up to 12 weeks of
unpaid leave annually.B) that both men and women qualify under the FMLA.C) that it covers
leave to care for a spouse, child, or parent.D) ensuring any job the employee is qualified for
upon return.Question 9 (1 point)Example/s of intentional tort(s)Question 9
options:A) battery, negligence B) invasion of privacy,
malpractice C) battery, slanderD) negligenceQuestion 10 (1 point)Emma
Grace is a transcriptionist. Her productivity level, as determined by line count per day, has
dropped significantly over the past 2 weeks. As a result, there is a backlog in transcription
of history and physical reports and surgical reports. Several doctors and the operating room
supervisor have complained. An appropriate initial course of action for the Supervisor of
Transcription is toQuestion 10 options:A) fire the transcriptionist immediately.B) suspend
the transcriptionist without pay for 3 days.C) counsel the transcriptionist privately.D) refer
the matter to the Human Resources Department.Question 11 (1 point)Puget Sound Health
System has set hiring goals and taken steps to guarantee equal employment opportunities
for members of protected groups (e.g., American Indians, veterans, etc.). It is complying
withQuestion 11 options:A) Civil Rights Act.B) Minority Hiring Act.C) Equal Pay
Act.D) Affirmative Action.Question 12 (1 point)Professional liability policies vary
inQuestion 12 options:A) periodically vary in coverage exclusions for home
insuranceB) broadness and exclusions from coverage, as well as, the company’s
interpretation of the language of the contractC) interpretations a company places on the
language of the contract is based on the company’s for-profit or non-profit
statusD) exclusions from coverage but not in scope of coverageQuestion 13 (1 point)Federal
laws generally take precedence over state lawsQuestion 13 options:A) when there is a
conflict between the state and the federal laws, state laws are applicable when state
regulations are more rigid than federal legislationB) when there is a conflict between the
state and the federal laws, state laws are not applicable when state regulations are more
rigid than federal legislationC) when there is a conflict between the state and the federal
laws, state laws are applicable when state regulations are more rigid than federal
legislation, an arbitrator must decide which law should take precedenceD) state laws
always take precedence over federal lawsQuestion 14 (1 point)Yanique is the new
administrator at a mental health facility. She discovers that one of her staff members has
shared her password with a coworker. This action violates policies and procedures and is
the first occasion of difficulty with this employee. Disciplinary action should be taken
byQuestion 14 options:A) referring the action to Human Resources.B) waiting for another
occurrence to act.C) immediately dismissing the employee.D) asking for guidance from
Human Resources and then acting.Question 15 (1 point)The process of structuring or
restructuring the health care system in terms of financing, purchasing, delivering,
measuring, and documenting a broad range of health care services and products is generally
referred to asQuestion 15 options:A) group practiceB) managed careC) preferred provider
organizationD) vertically integrated delivery systemQuestion 16 (1 point)A process

3. whereby a third-party payer evaluates the medical necessity of a course of
treatmentQuestion 16 options:A) nursing reviewB) management reviewC) utilization
reviewD) quality reviewQuestion 17 (1 point)Whenever a managed care organization
possesses significant market shareQuestion 17 options:A) antitrust implications can
ariseB) greed can falterC) malpractice is likely to occurD) corporate liability is likely to
occurQuestion 18 (1 point)Rachel’s work performance has diminished over the last 2
weeks. In addition, she has uncharacteristic mood swings and has exhibited difficulty
concentrating. She is also having difficulties with tardiness and attendance. As her
supervisor, you meet with Rachel to discuss your concerns. She reveals that she is
struggling financially. What action should you take?Question 18 options:A) Terminate
her.B) Refer her to the Employee Assistance Program.C) Assure her that as long as she can
perform her job acceptably, her personal life is none of your concern.D) Put her on
probationQuestion 19 (1 point)When analyzing discipline problems, which of the following
should be considered?Question 19 options:A) the prior performance of the employee in
questionB) the prior performance of the employee in questionC) the seriousness of the
problemD) all answers apply.Question 20 (1 point)The National Labor Relations Act
(NLRA), which serves as the foundation for U.S. labor laws and collective bargaining, is also
known asQuestion 20 options:A) the Wagner Act.B) the Fair Labor Standards Act.C) the
Family and Medical Leave Act.D) the Equal Pay Act.Question 21 (1 point)A pharmacist who
submits Medicaid claims for reimbursement of brand name drugs when less expensive
generic drugs were actually dispensed has committed the crime of:Question 21
options:A) Product’s liabilityB) PerjuryC) FraudD) Criminal negligenceQuestion 22 (1
point)Unlike binding arbitration, the decision of a screening panel isQuestion 22
options:A) not arbitrary and is not imposed as a condition precedent to trialB) conducted in
lieu of a trialC) not binding and is imposed as a condition precedent to trial, whereas
arbitration is conducted in lieu of a trialD) binding and is imposed as a condition precedent
to trialQuestion 23 (1 point)The doctrine that provides that a court can hold a person
causing an injury, concurrently with another person, equally liable for the entire judgment
awarded isQuestion 23 options:A) joint and several liabilityB) respondent superiorC) no-
faultD) independent contractorQuestion 24 (1 point)Valuable components of a risk
management program includeQuestion 24 options:A) sympathetic care after accidental
injury to a patientB) preparation of incident reportsC) prompt identification and
investigation of specific incidents of patient injuries and, when possible, intervention and
the training and education of employees and clinicians to assist in reducing
exposureD) definition of the cause of each incidentQuestion 25 (1 point)Continuous quality
improvement is an approach toQuestion 25 options:A) improving the quality of care on a
continuing basis B) reducing quality while increasing the number of patients attended
to C) long term care management D) peer reviewQuestion 26 (1 point)The ultimate
successes of Continuous Quality Improvement requires commitment by theQuestion 26
options:A) organization’s leadershipB) administration and governing bodyC) medical staff
and nursing staffD) at every level of the organization organization.Question 27 (1
point)Mandatory requirements for participation in The Joint Commission’s accreditation
programQuestion 27 options:A) National Quality ForumB) National Patient Safety Goals

4. Quality Task ForceC) Advisory CommissionD) National Committee on
QualityAssuranceQuestion 28 (1 point)The Leapfrog Group and its members work together
toQuestion 28 options:A) promote improvements in the safe delivery of health care by
collecting and providing healthcare consumers with the necessary information to make
informed health care decisionsB) increase preventable medical mistakes and reduce the
quality and affordability of health careC) promote improvements in the safe delivery of
health careD) collecting and providing healthcare consumers with the necessary
information to make health uninformed care decisionsQuestion 29 (1 point)The most
widely discussed and debated unique patient identifier is theQuestion 29 options:A) Unique
Physician Identification Number (UPIN).B) patient’s social security number.C) patient’s date
of birth.D) patient’s first and last names.Question 30 (1 point)The Occupational Safety and
Health Act of 1970, the Americans with Disability Act, and the Vocational Rehabilitation Act
are all federal legislation designed toQuestion 30 options:A) keep the workplace safe and
accessible to all employees and customers.B) prevent sexual harassment.C) protect child
labor.D) ensure equal pay for equal work.Question 31 (1 point)Ty Ngynn is Assistant
Director in Information Services. He has made an appointment with the Director of Human
Resources to discuss his recent trip to the state HIM meeting with his Director, Wendy
Richards. During the trip, Wendy repeatedly asked Ty to her room, suggesting they work on
new plans for the department. When Ty declined, Wendy suggested it might not be
worthwhile for him to attend future state meetings. The HR Director shouldQuestion 31
options:A) explain that off-site events are outside the scope of the HR
Department.B) explain that it is the Director’s right to select who attends professional
meetings.C) provide Ty with additional training on resisting unwanted advances.D) take the
complaint seriously and begin a sexual harassment investigation.Question 32 (1
point)Which of the following employees is exempt under the Fair Labor Standards
Act?Question 32 options:A) an health care administrator who manages a department and is
involved with planning and decision-making activities 90% of the timeB) the department
secretary who spends 100% of her time performing clerical duties for the Director of Health
Information ServicesC) an RHIA who performs record analysis and coding 90% of the time
and who supervises three employeesD) a file clerk who spends 100% of the time on filing
activitiesQuestion 33 (1 point)An amendment to the Civil Rights Act of 1964 that extends
the 180-day statute of limitations previously applied to the filing of an equal-pay lawsuit
refers to theQuestion 33 options:A) Americans with Disabilities Act.B) Lilly Ledbetter Fair
Pay Act.C) Age Discrimination in Employment Act.D) Family and Medical Leave Act.Question
34 (1 point)You work in a unionized organization and have filed a grievance. Which of the
following will most likely take place?Question 34 options:A) The facility policies and
procedures for prompt and fair action on any grievance will be followed.B) The time from
complaint to resolution should be no longer than 90 days.C) The grievance procedure
regulations stipulated in the union contract will be followed.D) You can be terminated for
registering a grievance.Question 35 (1 point)One of your new employees has just completed
orientation, receiving basic HIPAA training. You are now providing more specific training
related to her job. She asks whether the information she provided during the hiring process,
as well as benefits claims, are also protected under HIPAA. Which of the following can you

5. assure her that the Human Resources Department protects?Question 35 options:A) benefits
enrollmentB) Employee Assistance Program contactsC) OSHA informationD) all personal
health information (PHI)Question 36 (1 point)The Office of Inspector General, established
in the Department of Health and Human Services in 1976, investigates cases ofQuestion 36
options:A) criminal mischiefB) Medicare and Medicaid fraudC) criminal
negligenceD) patient abuseQuestion 37 (1 point)Physician assistant who intentionally
injects a patient with a lethal dose of a medication resulting in the patient’s death is guilty
ofQuestion 37
options:A) misdemeanorB) negligence C) fraudD) murderQuestion 38 (1
point)The unwanted removal of life-support equipment can be considered the crime
ofQuestion 38 options:A) petty theftB) murderC) batteryD) assaultQuestion 39 (1 point)If a
health care provider shows reckless disregard for the safety of his patients and intentional
indifference to any injury that could follow his act(s), he could be charged with or sued
forQuestion 39 options:A) assaultB) criminal negligenceC) batteryD) civil
negligenceQuestion 40 (1 point)A sworn statement from a witness that can be used as
evidence at a trial is called aQuestion 40 options:A) counter
suitB) pleadingC) claimD) depositionQuestion 41 (1 point)Price fixing is considered a per se
violation of the antitrust laws. Price fixing occurs when two or more competitors come
together to decide on a price that will be charged for services or goods. The per se rule here
applies toQuestion 41 options:A) price fixing and group boycottsB) horizontal market
allocation and price fixingC) group boycottsD) tyingQuestion 42 (1 point)Credentialing
should include at a minimumQuestion 42 options:A) privileges not requestedB) current in
competency C) geographical locationD) privileges requested and current
competencyQuestion 43 (1 point)To help hospitals move toward a culture of safety, they
need toQuestion 43 options:A) discourage patients from questioning their careB) ensure
that accountability and responsibility is fluid as to who is responsible for monitoring an
organization’s safety initiatives.C) involve the medical staff in the development and
implementation of systems that are designed to create a culture of safetyD) educate a few
staff members as to their individual roles in establishing and maintaining a safe
environment for patients within six months prior to appointment to a safety
committeeQuestion 44 (1 point)A physician takes the health records of a group of HIV-
positive patients out of the hospital to complete research tasks at home. The physician
mistakenly leaves the records in a restaurant where they are read by a newspaper reporter
who publishes an article that identifies the patients. The physician can be sued for:Question
44 options:A) SlanderB) Willful infliction of mental distressC) LibelD) Invasion of
privacyQuestion 45 (1 point)The EMTALA regulations include all of the
following except which?Question 45 options:A) Transfers of non-stabilized patients must
only occur under certain specific conditions.B) Every patient arriving at the emergency
department must receive an appropriate “medical screening exam.”C) If an emergency
medical condition exists, the hospital must treat and stabilize that condition or transfer the
patient.D) Non-Medicare indigent patients must be transferred to the nearest level-1
trauma center.Question 46 (1 point)A hospital is reviewing the quantity and type of
resources being used in the provision of chemotherapy treatments. This is an example

6. of:Question 46 options:A) FOCUS-PDCA reviewB) Accreditation reviewC) Medication
reconciliationD) Utilization management reviewQuestion 47 (1 point)The Joint Commission
measures that are standardized metric tools that provide an indication of an organization’s
performance are calledQuestion 47 options:A) Measures of Central TendencyB) Vital
Statistics MeasuresC) Core Performance MeasuresD) Performance Improvement
MeasuresQuestion 48 (1 point)The Uniform Health-Care Decisions Act ranks the next-of-kin
in the following order for medical decision-making purposes:Question 48 options:A) Adult
sibling, adult child, spouse, parentB) Parent, spouse, adult child, adult siblingC) Spouse,
parent, adult sibling, adult childD) Spouse, adult child, parent, adult siblingQuestion 49 (1
point)An Health Care professional who releases health information that he or she knows
will result in genetic discrimination is violating the ethical principle ofQuestion 49
options:A) AutonomyB) BeneficenceC) JusticeD) NonmaleficenceQuestion 50 (1 point)New
equipment has just been purchased for a Health Information Services Department. Prior to
its arrival and placement in the department, it is important for the manager to adhere to the
rules and regulations governed byQuestion 50 options:A) OSHAB) FMLAC) SSAD) CMS