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IT and community
  Arzhel Younsi – FOSDEM 2012
What does IT do?
We provide resources to everybody (paid staff and volunteers) related to the Mozilla
project, to allow them to keep working at their full potential.


        • Servers
        • Networks
        • Accounts
        • Audio/Video
        • Desktop support
        • ...
The problem
IT has always been managed by paid staff, while, in fact can be opened to the
community, like most of the Mozilla teams.
How to fix it?

• Jobvite
• #it on irc.mozilla.org
• Blog posts
To do what?

• Air Mozilla
• Community hosting
• Mirror admin
• Bug triage
• Community sysadmin
• ...
Moar issues

• How to trust people?
• How much responsibility to give?
• What is legal?
• ...
Some solutions

• Good first bugs
• SVN
• Agreement
• Open badges
• Mentor?
Legal

• Minimal supervision, limited work time/period
• What about international volunteers?
• What about developers?
Other projects
• Gentoo
 •   « knowing people already in the team helps »

 •   « send us enough patches / ideas that we get annoyed and give you access »

 •   Use of real names, reputation

• Debian
 •   “Find a task in the request-tracker and send a patch.”
Thanks!



https://wiki.mozilla.org/IT/
http://blog.mozilla.com/mrz/category/community-2/
http://wiki.debian.org/Teams/DSA

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IT and community