This newsletter provides information for educators at Central London Community Healthcare NHS Trust. It discusses updates to the mentor register and requirements for mentor updates and triennial reviews. It announces an upcoming course to train mentors to be sign-off mentors and assess students for registration. Other topics covered include a dementia care champion event, the Care Certificate program, and a recent multi-professional educators conference where several staff received awards. Feedback from the conference is provided, praising the inspirational and networking aspects. Advice is given on failing students professionally when necessary.
PEN, Patient Experience Network, NHS IQ, NHS Improving Quality, Ruth Evans, Patient Experience, Lesly Goodman, Samina Allie, Rachel White, NHS England, Midlands and Lancashire CSU, Black Country Partnerships NHS Foundation Trust, Using insight across a health system to improve care, What's the story with storytelling within the NHS, Digital story telling workshops
PEN, Patient Experience Network, NHS IQ, NHS Improving Quality, Ruth Evans, Patient Experience, Lesly Goodman, Samina Allie, Rachel White, NHS England, Midlands and Lancashire CSU, Black Country Partnerships NHS Foundation Trust, Using insight across a health system to improve care, What's the story with storytelling within the NHS, Digital story telling workshops
Improving access to seven day services - Taunton 4th March 2015
The first of the regional events for the south took place in Taunton on 4 March. Over 100 delegates from local health and social care organisations came together with patient, public and voluntary sector representatives to hear about the expectations, opportunities and challenges of delivering seven day services and to review and further develop plans for their local communities.
Interactions between the delegates in their local health and social care communities, supported by the NHS Improving Quality team, made this a vibrant event with everyone contributing to the table discussions during the day.
Key themes emerging during the day included:
• The need for system resilience group members to fully understand the skills and “offer” that each of them can bring to the table to improve health and social care seven days a week. This was highlighted in discussions around clinical standard 9, which many groups focussed on as their top priority.
• The need to have an effective system of information sharing between all parts of the health and social care system.
• The huge role that patients and public groups have to play in planning services.
Este PowerPoint está disponível para cópia no link abaixo:
http://historiasylvio.blogspot.com.br/2012/03/semana-santa-em-minas-gerais.html
Outras publicações com textos, imagens, vídeos, PowerPoints, infográficos animados e jogos sobre História, Minas Gerais, trens e algo mais estão disponíveis para consulta e download no blog HistóriaS:
http://historiasylvio.blogspot.com.br
= = = = = = = = = =
Existem muitas maneiras de se viver a semana santa. Alguns comungam ideais e atitudes participando dos preparativos e execução das atividades religiosas, outros fazem retiros espirituais, outros aproveitam a natureza e outros relaxam em casa.
Todas são boas opções!
Mas o que eu gosto de focar na semana santa é a sensação de pertencimento a algo maior e de agradecimento pela vida que temos. Seria muito bom se a maior parte de nós vivêssemos a maioria dos dias com disponibilidade e gratidão, tendo boa vontade de participar de atividades coletivas para atingir objetivos comunitários, como é o caso das procissões, missas, vigílias e outras atividades realizadas durante este período.
Resolvi fazer esta apresentação para compartilhar um pouco das tradições mineiras (e brasileiras).
Entre tantas cidades, escolhi Mariana, São João del-Rei e Ouro Preto por serem mais documentadas e considerá-las bastante representativas.
Paz, fé e força para todos nós!
Improving access to seven day services - Taunton 4th March 2015
The first of the regional events for the south took place in Taunton on 4 March. Over 100 delegates from local health and social care organisations came together with patient, public and voluntary sector representatives to hear about the expectations, opportunities and challenges of delivering seven day services and to review and further develop plans for their local communities.
Interactions between the delegates in their local health and social care communities, supported by the NHS Improving Quality team, made this a vibrant event with everyone contributing to the table discussions during the day.
Key themes emerging during the day included:
• The need for system resilience group members to fully understand the skills and “offer” that each of them can bring to the table to improve health and social care seven days a week. This was highlighted in discussions around clinical standard 9, which many groups focussed on as their top priority.
• The need to have an effective system of information sharing between all parts of the health and social care system.
• The huge role that patients and public groups have to play in planning services.
Este PowerPoint está disponível para cópia no link abaixo:
http://historiasylvio.blogspot.com.br/2012/03/semana-santa-em-minas-gerais.html
Outras publicações com textos, imagens, vídeos, PowerPoints, infográficos animados e jogos sobre História, Minas Gerais, trens e algo mais estão disponíveis para consulta e download no blog HistóriaS:
http://historiasylvio.blogspot.com.br
= = = = = = = = = =
Existem muitas maneiras de se viver a semana santa. Alguns comungam ideais e atitudes participando dos preparativos e execução das atividades religiosas, outros fazem retiros espirituais, outros aproveitam a natureza e outros relaxam em casa.
Todas são boas opções!
Mas o que eu gosto de focar na semana santa é a sensação de pertencimento a algo maior e de agradecimento pela vida que temos. Seria muito bom se a maior parte de nós vivêssemos a maioria dos dias com disponibilidade e gratidão, tendo boa vontade de participar de atividades coletivas para atingir objetivos comunitários, como é o caso das procissões, missas, vigílias e outras atividades realizadas durante este período.
Resolvi fazer esta apresentação para compartilhar um pouco das tradições mineiras (e brasileiras).
Entre tantas cidades, escolhi Mariana, São João del-Rei e Ouro Preto por serem mais documentadas e considerá-las bastante representativas.
Paz, fé e força para todos nós!
Looking back to move forward - Train the Trainer Study Day for NIVASSarah Phillips
On the eve of a New Year it is wise to look back so we can value and appreciate progress made, but importantly determine ways we want to move forward positively to improve vascular access for our patients. Healthcare remains challenging in many ways including finite resources, but it continues to be dynamic and fast paced with driven clinicians who strive for the best. Here Sarah emphasises that focus remains key and not losing sight of these commonly practiced skills in the complex organisations of healthcare.
VeinTrain co-chaired this fantastic Train the Trainer day for NIVAS - National Infusion Vascular Access Society at the Royal College of Surgeons, London on 12th October 2015.
This presentation shows an overview of key things that work in Vascular Access for Private and Public Sector. The day encouraged lots of lively discussion and engagement on things clinicians find challenging in vascular access training. Vein Train shares some of the decades of experience in this sector including large training projects in the private sector and NHS, including NHS Direct, Chelsea and Westminster NHS Foundation Trusts, Guys' and St Thomas's NHS Foundation Trust and King's College University (Medical School).
CNO Summit 2017, Day 1, 12.20pm
Mark Radford, Director of Nursing, NHS Improvement.
Susan Aitkenhead, Director of Nursing, Professional Development NHS England
Engaging staff and service users to partner in Quality ImprovementAmar Shah
Slides from the session at the International Forum on Quality and Safety in Healthcare (Gothenburg - April 2016) - Engaging staff and service users to partner in quality improvement
Presentation by Sandra McCarthy Head of Learning & Development at Tallaght Hospital to the European Commission's Expert Group on European Health Workforce
The slides from the ELFT QI open morning on 23 December 2015 - suitable for those wanting to learn more about the approach to quality improvement at East London NHS Foundation Trust
1. Professional Focus
Editor – Tracey Hilton, Senior Clinical Placement Facilitator
Welcome to the latest edition of Professional Focus.
This newsletter is dedicated to Education, why it is important,
How we support it and what that means for our future workforce
The Clinical Education team currently manages a live Mentor Register which is located on our
Intranet site:
http://srv-intranet/nonclinicalservices/cep/Lists/Mentor%20Register/AllItems.aspx
It is important that you let us know if your record is up to date or if you need to be added.
If you are aware of any mentors leaving the trust, please inform us so we can remove them
accordingly.
Mentor updates;
If you are due to attend a mentor update (you will receive a notification
if you are out of date), please book on to a course via ESR
If you have any queries relating to your mentor update, please refer to our guidance on the hub
http://thehub/ourteams/learning/Pages/Mentor-Practice-teacher---pre-and-post-registration-nursing.aspx
Triennial Review
Staff will receive notifications regarding their triennial review on a three yearly basis. This review
needs to be completed with your Line Manager and the documentation sent to the practice
placements team to record.
If you have any queries relating to the triennial review – why is it done? What do I need to do?,
please refer to our guidance on the hub or contact them team directly –
practice.placements@clch.nhs.uk
Addressing the needs of students and Educators across the
Organisation
ISSUE 05 | FEB 16
Address
Central London Community
Healthcare NHS Trust
7th Floor
64 Victoria Street
London SW1E 6QP
Contact
Tracey Hilton
tracey.hilton@clch.nhs.uk
020 7798 1486
Summary for February 2016
• Multi-Professional Educators Conference
• Care Certificate
• North West London Community Of Practice
Network
• Dementia Care Champion Event
Mentorship
The Westminster
Foodbank and the
Passage were very
grateful for the food and
clothing donations just
before Christmas. Tracey
Hilton and Nira Varsani
(pictured) collected at
Victoria Street.
If you have any
unwanted clothes,
including shoes, then
please leave them at VS
reception.
Thank you to everyone
who donated
2. Professional Focus ISSUE 05 | FEB 16
2
Triennial Review
Are you a Mentor or Practice Teacher who has mentored at least 2 students in the last
preceding 3 years?
It is a NMC Mandatory requirement for all staff that support learning and assessment in
practice to demonstrate their knowledge, skills and competence on an ongoing basis.
For quality and assurance purposes CLCH are required to ensure that our mentors and
practice teachers remain professionally up to date and competent in their mentoring role
‘Mentors must demonstrate their knowledge, skills and competence on an ongoing basis’.
At Triennial Review mentors will need to provide the evidence to support this.
(SLAIP NMC 2008)
The team have been running triennial review workshops, which assist with process
And understanding. Further dates will be advertised shortly (via the hub)
http://thehub/Search/Pages/Results.aspx?k=triennial%20review&s=All%20Sites
Prospective Sign off mentors Assessment – One day course
The NMC requires that mentors who make the final decision regarding a student’s
competence for registration must fulfil additional criteria to be a “sign off mentor”
This course of study provides an opportunity for existing pre -registration nursing
mentors to progress to the sign off mentor role as part of the NMC’s developmental
framework for supporting learning and assessment in practice. The course has been
designed to enable mentors to meet the competency criteria for the sign off mentor role.
Applicants will be assessed against the criteria for 2 signing off proficiencies using case
study approach and will be allocated a final year student for third and final signing off
assessment.
The Sign Off Mentor Role also has an important part in shaping our future nurses and
supporting the development of a skilled, quality workforce which is fit for practice and
fit for purpose.
This course will run on Monday 14th
March from 9.30am – 4.30pm
Training Suite, 7th
Floor, Victoria Street.
If you would be interested in attending, please complete an application form (with
Supporting statement) and send to practice.placements@clch.nhs.uk
An opportunity to ask questions and
provide feedback in relation to
mentoring and NMC requirements
Do you need guidance
around how to complete a
triennial review?
Educators Workshop
Mentors/Educators/students –
come and join us for an
afternoon of networking. We
will be discussing the latest
news and updates around
education. Take part in some
interactive scenarios, discuss a
variety of topics and ask
questions.
The workshop will take place
on Thursday 2
nd
June from
12.30-5.00pm – Education
Centre, ECH (lunch provided) –
please book via ESR as places
are limited.
For further information, please
contact the placements team.
3. Professional Focus ISSUE 05 | FEB 16
3
Dementia Care Champion Event
On Friday 12
th
February 2016, Jenny Kwakwa hosted an event to celebrate those who have
successfully completed Tier 3 (DCC3) of the Dementia Care Champions course.
The event was held on 17
th
Floor at Westminster City Hall and provided opportunity to find out
more about the initiatives the Dementia Care Champions have been driving to support those
living with Dementia and their families.
From April 2015 all newly recruited NHS and Social care support Staff that provide direct care to
patients and clients will need to complete a new Care Certificate. Examples of roles covered by
the certificate include; HCAs, Therapy Assistants, maternity support workers and nursing
assistants. Bank and agency staff also need to complete the certificate. Roles that have contact
with patients but do not provide direct care, such as Receptionists or porters, may complete all
or part of the certificate but are not required to.
The aim of the certificate is to ensure that all support staff are taught and can demonstrate the
right skills, knowledge and behaviours to provide high quality and compassionate care. Most staff
will complete the certificate within three months. It comprises of a combination of learning and
workplace assessment by an occupationally competent person.
For the past year, this project has been managed by Olu Akingbelu. With much regret, Olu will be
leaving the Trust at the end of March to take on other projects.
Olu has been a valued asset to the team. We thank her and wish Olu well in future endeavours.
Tracey Hilton will be taking over as Interim Project Manager from 1
st
April.
Learning and Development – Statutory and Mandatory Training;
Please always carry out a PC check before logging on ESR to access and
complete e-learning
~
Regards
Rekha Halai (BA, CertEd, A1 Award)
Learning and Development Team Lead
Jennifer Kwakwa – Dementia Care Champion Programme Lead
Care Certificate Programme
Congratulations to the
following staff who have
received their Care
Certificate award;
Katerina Skalicka
Yaw Owusu
Usman Hamid
Divya Clement
Kirabo Sarah Maseko
George Tarawal
Celine Blanchet
Lydia Tyce
Olu Akingbelu, Project
Manager – Care Certificate
4. Professional Focus ISSUE 05 | FEB 16
4
Multi-Professional Educators
Conference – December 2015
On Thursday 3rd December, we held another successful Multi-professional Educators Conference
at the Holiday Inn, Regents Park. Approximately 80 staff attended the conference which was
facilitated by Louise Ashley, Chief Nurse (Opening speech), Kath Evans, NHS England
(Key note speaker) and Pam Chesters, Chairman (awards ceremony and closing address).
Award Winners were - Margaret MacDonald (Mentor of the Year),
Antoinette Aberdeen (Practice Educator of the Year), Jonathan Zulueta (AHP Mentor of the Year)
and Normand Croft 0-19 Service (Mentoring Team of the Year).
From top left – Jonathan Zulueta (AHP Educator of the Year), Normand Croft 0-19
service (Mentoring Team of the Year), Antoinette Aberdeen (Practice Teacher of the
Year) and Conference attendees (table top discussions)
Feedback from staff following
the conference;
Inspiring and morale boosting
Excellent morning! I think it
would have been good to have
had a positive role modelling
of good practice
Thank you for such a great day
to welcome all from practice
Students would benefit from a
session around
expectations/rational
observation
I enjoyed the day very much
and would love to come again
I enjoyed the conference. It
was well thought over and
planned. I plan to attend the
next conference if possible
Really enjoyed the session on
role play
Excellent day! Lots of
opportunity for the audience
to participate and share ideas
More AHP coverage would be
beneficial. Award ceremony
was inspirational
Excellent conference to
recognise all the hard work
mentors do. Thank you!
Kath Evans and AHP speakers
were great!
Will encourage my staff to
attend – Excellent day
5. Professional Focus ISSUE 05 | FEB 16
5
Multi-Professional Educators
Conference – December 2015
Continued….
From top left – Highly commended Team of the year (Nutrition and Dietetics), Louise Ashley, Chief
Nurse, Kath Evans, NHS England (Key note speaker), Christine Dickinson, Highly commended
Practice Teacher of the Year, Tracy Stevenson, Head of Clinical and Professional Education,
Margaret MacDonald, Mentor of the Year
Failing to Fail
Most nursing students will
achieve the proficiency
standards they need to
register but mentors may be
faced with a student whose
performance is weak.
While these may be in the
minority, evidence suggests
that mentors find this one
of the most challenging
aspects of their role (Duffy
2003)
The NMC standards to
support Learning and
Assessment in Practice
(2008) identified mentors’
responsibility in supporting
and assessing nursing and
midwifery students. The
standards emphasise
mentors’ role in managing
failing students
It is important that mentors
do not avoid these
uncomfortable situations by
passing students when they
feel that they’ve not
achieved the outcomes
required of them, whatever
the reason.
If you require support,
please contact the team;
Practice.placements@clch.n
hs.uk
Useful information can be
found on;
www.nursingtimes.net/jour
nals/2013
6. Professional Focus ISSUE 05 | FEB 16
6
Clinical Education Audits 2015/16
Since November 2015, the placements team, team leads and partner HEIs have
Managed complete a huge number of outstanding clinical audits across all boroughs.
Out of 77 different services (where pre-registration student are placed), only 7
Of those are still outstanding. We hope to have all areas compliant by the end of
February.
BEDDED SERVICES, INNER BOROUGHS - January 2016
Bedded Services, Inner Boroughs has now completed the successful hosting for two
introductory Bobath course modules at Athlone House Rehabilitation Unit. The first
module was held in October of 2015 and the second in January of this year. Each course
hosted both internal and external candidates, consisting of both Physiotherapists and
Occupational Therapists. Our Bobath tutor was Janice Champion.
Each course is one and a half days long. We have hosted these over a Friday and Saturday
morning. The course presents an excellent opportunity for the patient who consents to
participation as they get to have extra therapy sessions from a very experienced and
advanced Bobath clinician.
The Bobath Concept is a problem solving approach to the assessment and treatment of
individuals with disturbances of function, movement and postural control due to a lesion
of the central nervous system. This approach to the rehabilitation of adults with central
nervous system pathology originated in the work of Berta and Karel Bobath and has
evolved over more than half a century. The rationale for current practice is based upon
present day knowledge of motor control, motor learning and neural plasticity, as well as on
knowledge of biomechanics.
Allied Health Professional’s value this training as it bring s opportunity for enhanced
treatment intervention and improved outcomes.
We will be hosting the third and final module in March of this year.
For further information regarding these courses, please contact
Jenny Phillips, Acting Clinical Lead for Bedded services – Inner Boroughs
0
5
10
15
20
25
Non-compliant
Compliant
Student Figures
From April 2015 – March
2016, the placements team
allocated 394 pre-
registration students to
various team across the
Organisation.
Of this figure, 284 were
placed with adult branch
mentors, 108 with child
branch mentors and 2 with
Learning Disabilities
services.
We also placed 86 AHP
students with practice
educators across the trust.
Thank you for helping to
shape our future
workforce!
7. Professional Focus ISSUE 05 | FEB 16
7
Careers Fairs
The Clinical Education Team have teamed up with other departments within the Trust
To attend various Nursing careers Fairs across London.
These fairs’ are a great way to meet hundreds of students in one afternoon, promote the
Organisation and answer students career questions directly.
Buckinghamshire New University – Careers Fair
From left to right – Laura Webb (School Nurse), Nira Varsani (Practice placement
Facilitator), Jean Lewis (Professional Lead, Adult Nursing)
Kingston and St Georges Careers Fair
This was a well- attended event, with approximately 300
students coming through the door. Approximately 50
students expressed an interest in working within the
community. Students were provided with information
around job opportunities, fast trackprogrammes and
further training opportunities within the Trust.
Attended by; Asha Sharma (Clinical Education and Practice
Team Coordinator), Tracey Hilton (Senior Clinical Placement Facilitator), Laura Braidford
(pictured)- Achieving Excellence Programme Lead and Joao Rodrigues (Recruitment, Capita)
UWL Careers Fair
Special Recognition
We are all guilty of taking
things for granted –
especially our hard
working staff.
This month, we would like
to pay special recognition
to the person in our team
who not only supports us
but others outside of the
team – Nicolas Archetta,
Clinical Education and
Practice Team
Administrator.
The role of Team
Administrator is so
important and Nick
carries out his tasks
efficiently and without
hesitation. Probably
stretched at times, Nick
doesn’t complain and is
happy to help wherever
possible. We appreciate
the support you provide
us with and realise
(without doubt) that we
would be lost without
you!
Thank you!
Attended by Nira
Varsani (Practice
Placement Facilitator)
and Nigel Cooper
(Recruitment, Capita)
8. Professional Focus ISSUE 05 | FEB 16
8
North West London Community of Practice Network
Last November, health visitors from five health care organisations came together to
celebrate innovative practice in health visiting at the North West London Community of
Practice Network Conference. Health visitors, managers and commissioners were in
attendance to hear about how clinical practice has developed to provide quality care for
children and families around the high impact areas outlined in the 4,5,6 model (DoH, 2014)
Our own Infant feeding Coordinators Kate Taylor and Cathy Cannon share the organisations
journey to UNICEF UK baby friendly Accreditation.
Delegates were also able to enjoy a collection of resources showcased by the Institute of
Health Visiting, The Queens Nurse Institute, and the Journal of Health Visiting.
The conference received very positive feedback and was featured in January 2016 Journal
of health Visiting and will also be featured in the Community Practitioner February 2016
edition – Marcia Pinnock, Clinical Education and Practice Lead – HV/SNs, FiHV
CP Article Draft Feb
2016 SB.pdf
Community Practitioner – Collaborative Communities
The North West London communities of Practice (CoP) was set up in late 2014 to bring
Together all health and higher education Institutes in North West London to share their
expertise, ideas and concerns in order to improve Health Visiting Practice.
While there are so many things that we want to do, we have decided to focus on the
Following three aims for next year;
• To reflect on our most recent event and be responsive to the feedback
Provided so as to improve on our next conference in 2016. We are keen to raise
The profile of the network and will continue to support and showcase innovative
Practice across the region
• We aspire to work more closely with Organisations along with other CoPs to
Promote education and clinical excellence in practice.
• With the transfer of health visitor commissioning to local authority, intergrated
Working features highly in the delivery of high-quality care to children and
Families. We therefore aim to reflect integrated working in the development
And sharing of innovative practice through our membership and task audience.
Marcia Pinnock-Roye
Clinical Education and Practice Lead – HV/SNs
Following the Education
audits which have been
carried out during the past
year, the placement
facilitators would like to
offer their support to any
teams currently taking
students.
If you feel a visit from one
of us would be beneficial,
please contact the
placements team to find
out who your key account
manager is and to arrange a
suitable meeting date.
Practice.placements@clch.
nhs.uk
Reminder
Please remember that ALL
pre-registration student
allocations should be
coming via the placements
team. If you are being
approached independently,
contact the team in order
to take forward.
9. Professional Focus ISSUE 05 | FEB 16
9
A message from the Team;
As always, we would like to thank our mentors/practice educators for their continuous support with student education.
We understand at times this can be a challenge. With large student numbers and a need to increase our mentor database, it may
feel a little overwhelming at times.
We are extremely proud of the positive feedback we receive and feel secure in the knowledge that students’ are receiving an
excellent placement experience across the Organisation.
Link Lecturers;
Irene Zeller (Kings College) – Irene.zeller@kcl.ac.uk; Carole Trespaderne (Bucks) – carole.trespaderne@bucks.ac.uk ; Cynthia Davis
(Kingston & St Georges) – Cynthia.davis@sgul.kingston.ac.uk; Lynne Henderson (University of Hertfordshire) –
c.henderson@herts.ac.uk; Beth Wilson – wilsonb7@lsbu.ac.uk ; Hannah Lyman – Hannah.lyman@uwl.ac.uk
The Learning Team - Statutory and Mandatory Training
The Refresher Statutory Mandatory Programme is designed to help to improve the standard of care and service delivery across
health and care sectors.
To ensure you are up to date, please visit our page on the hub; Learning Team / Courses
For further information, please contact:
Marcia Daley, Head of Learning and Development (020 8937 7980)
Rekha Halai, Interim Learning and Development Team Leader (020 7798 1472)
Naaznin Khaki, Learning and Development Service Coordinator (020 8937 7172)
Sarah Hesni, Learning and Development Coordinator (020 8937 7152)
Pauline Namwanje, Learning and Development Coordinator (020 7798 1474) - maternity leave
Sima Kazemzadeh, Learning and Development Administrator (020 7798 1478)
L&D@clch.nhs.uk
Clinical and Professional Education (Learning Team):
Providing a range of learning opportunities within CLCH. The team is focused on providing an excellent quality service and works
closely with Directorates and Service Leads to fully understand their learning needs.
For further information, please contact:
Tracy Stevenson, Head of Clinical and Professional Education (020 7798 1492)
Marcia Pinnock, Clinical Education and Practice Lead (020 7798 1475)
Asha Sharma, Practice Placements Coordinator (020 7798 1485)
Tracey Hilton, Senior Clinical Placements Facilitator (020 7798 1486)
Nira Varsani, Practice Placements Facilitator (020 7798 1488)
Nicolas Archetta, Professional and Clinical Education Administrator (020 7798 1482)
Jumoke Oladipupo, Practice Educators – Pre-registration (020 7798 1481)
Olu Akingbelu, Project Manager – Care Certificate (07506072436)