The document discusses APSE Solutions, a consultancy that is part of the Association for Public Service Excellence (APSE). APSE Solutions provides consultancy services to local governments across the UK to help improve public services. It offers services like service reviews, benchmarking, interim management support, and recommendations to identify savings. All of APSE Solution's consultants are experienced local government practitioners. It prides itself on transferring knowledge to clients and having a proven track record of delivering results and identifying savings for local authorities.

1. we understand.
ethical consultancy - supported interims

2. APSE plays a unique role in the
local government family. With a
focus on front line services going
back nearly 30 years and with
members throughout the UK,
APSE is literally The Association
for Public Service Excellence.
APSE Solutions is proud to be
part of APSE. Our in-house
consultancy team and our wide
network of associates buy into
the APSE core values of excellent
public service delivery. And as
part of APSE we are also part of
you, so we are able to combine
first-hand knowledge and
experience of the challenges
local government faces with the
objectivity of a fresh pair of eyes.
Our only objective is to help you
to make public services better.
the frontline services people.

3. benchmarking
health check diagnostic review
commercial income generation
service transformation
contract management
benchmarking analysis
what solutions do we offer YOU?
interim management
demand management
surveys
critical friend
procurement advice
we understand.
We are owned by APSE’s membership,
who consist of local authorities across the
UK. As a local government organisation
we have unprecedented knowledge and
understanding of the issues faced within
the sector and first-hand experience of
assisting other authorities in a similar
position. We are local government, we
care about the legacy we leave you with.

4. you are we. we are you.
experienced professionals
All our consultants are experienced practitioners with extensive knowledge of
their service area. They are supported through the APSE network with access
to seminars, advisory groups and briefings for up-to-date knowledge of key
issues and good practice in the field. Throughout the project the team will
ensure that you are kept informed with progress and answer any queries. In
the unlikely event of any issues occurring between the client and APSE, the
in-house team will be able to efficiently deal with any issues.

5. APSE Solutions has a long record of success within local government. From
one day workshops to multi-service reviews, the team, along with carefully
selected associates will deliver for you. We have a proven track record with
100% of clients surveyed last year rating the completed project as excellent
or good.
a proven track record

6. The approach undertaken by APSE is underpinned by an emphasis on
transferring skills to both officers and members. Skills will be transferred to
the team through the experience of‘doing’and this will be key in the teams’
learning. Diagnostic workshops are another way in which the team will ensure
officers are involved and have the opportunity to shape the project.
knowledge transfer
you are we. we are you.

7. The team takes pride in its work, delivering results against agreed objectives.
Where appropriate, project plans are put in place at the beginning of the
assignment to ensure transparency around timescales and deliverables.
Reports include clear recommendations, particularly around potential
savings and opportunities for innovation and income generation.
outcome focused

8. Our unique interim management support package will ensure that whether
you are after someone to hold the fort or to implement a change programme
you are in safe hands. All our interims are supported through the APSE
network with access to seminars, advisory groups and briefings for
up-to-date knowledge of key issues and good practice in the field.
supported interim management
you are we. we are you.

9. problem...
...APSE solution
...and the outcome...
APSE identified savings of £1.87 million (5.2%) in the short term
and long term savings of £9.63 million (21.3%) across the Council’s
frontline services.
...APSE can identify areas for cash-releasing efficiency savings in the short to
medium term, these savings are readily identifiable and produce quick wins.
APSE can make recommendations to address further areas where substantial
savings can be identified. APSE can develop detailed proposals to assist the
council in preparing evidence based business cases to address issues.
Due to cuts, we have calculated we need to reduce expenditure next year by 8.9%
across all services...
how has APSE Solutions helped in the past?

10. problem...
...APSE solution
Savings of £950,000 per annum, clear evidence-based assessment of
current value for money. Actions were agreed to bring the service up to
national best practice level and a feasible proposal to address 3 key areas
of local concern on a short, medium and long term basis were produced.
...what was achieved?
...APSE can assess value for money of any current arrangements and propose
recommendations to optimise future value for money from the service. APSE will
specifically focus on 3 key areas of local concern, namely planned/reactive repairs
ratio, deferred cyclical schemes and sold properties. APSE will also use a “lean
thinking” approach to carry out a service review, beginning with a diagnostic
workshop of key players within the service. Along with this, APSE will carry out
face to face interviews, use benchmarking data and engage with tenant and
trade union representatives from all levels.This will be vital to the success of the
project.
We have decided to retain our housing stock and embark on an ambitious £85 million,
3 year capital programme, to meet housing quality standards. We are keen to ensure
we secure maximum value for money from a major programme of investment in these
properties...

11. for your APSE solution...
Emma Taylor - Client Coordination Officer
Email: etaylor@apse.org.uk
Tel: 0161 772 1810
Contact

12. Association For Public Service Excellence
2nd Floor, Washbrook House
Lancastrian Office Centre
Talbot Road
Old Trafford
Manchester
Telephone: 0161 772 1810
Fax: 0161 772 1811
Email: enquiries@apse.org.uk
www.apse.org.uk