Bruce Ackerman, Printavo Steven Farag, Campus Ink This seminar covers 10 steps to simplify a shop's workflow. I will be covering training, marketing automation, 1:1's, consistency and process. In this Seminar, you'll learn: Automating to save time Tips to simplify your shop Using social advertising that works

1. Simplify Your Shop
Bruce Ackerman, Printavo
Steven Farag, Campus Ink

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Introductions

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Today

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Goal:
Work On Your Business
Not In It

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10 Methods to
Automate &
Simplify

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1
Document Your
Workflow

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2
Organizational
Structure
“Act like the business you want to be, not the one you are”

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3
Production
Optimization
- Can’t implement technology over a broken process
- Centralize
- Create 1-way streets

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4
Hiring & Training
Simplification
- Create a repeatable process
- Duplicate corporate steps

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5
Marketing
Automation
- Buffer
- ReviewerPro
- MailChimp
- Intercom
- AdRoll

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6
Customer Service
Simplification
- Your competitive advantage
- Intercom/Zendesk
- TAR

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7
Accounting & KPIs
- Revenue dashboards (Bench/Paro)
- Define success
- Bookkeeper
- COGS
- Revenue / hour
- Revenue / day
- Avg job size

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8
Communication
Consistency
- Good data in, good data out
- Standardized language
- Extra detail

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9
Iterate
- Repeatable process
- Never be complacent
- Use mistakes as an opportunity

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10
Extreme
Optimism
- It’s a mindset game
- Infinity

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Thank You!
Questions?
“Act like the business you want to be, not the one you are”