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Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
MORNING BREAK & EXHIBITION
WHAT CAN YOU EXPECT FROM TODAY?
Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
LUNCH & EXHIBITION
WHAT CAN YOU EXPECT FROM TODAY?
Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
Thriving in the Digital Economy – What’s new in IRIS
AFTERNOON TEA & EXHIBITION
WHAT CAN YOU EXPECT FROM TODAY?
Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
Thriving in the Digital Economy – What’s new in IRIS
Countdown to MTD-day
Industry Panel – Thoughts on the future of the digital economy
WHAT CAN YOU EXPECT FROM TODAY?
IRISZone
PartnerZone
EXPO ZONE
THANK YOU TO OUR SPONSORS
support agency
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
Thriving in the Digital Economy – What’s new in IRIS
Countdown to MTD-day
Industry Panel – Thoughts on the future of the digital economy
WHAT CAN YOU EXPECT FROM TODAY?
Thriving in the Digital Economy
We exist to
SIMPLIFY the lives of accountants
by making them more EFFECTIVE
and PRODUCTIVE
#1
COMPLIANCE HMRC Companies
House
ACCA ICAEW
Blueprint
to thrive in
the digital
economy
IRIS enables
this
blueprint for
success
21,000+
Accountancy
practices
Earnie
166
customers joined
20 year club
21,000+
Accountancy
practices
6m+
Largest 3rd party filer
with the Government
550+
accountancy employees
50+ dedicated support
The Sunday Times
Top Track 250
83
of the Top 100 UK
Accountancy practices
1,100+
new customers joined IRIS
in last 12 months
MTD #1
1st MTD submission
51%NOMINEES
IRIS CUSTOMERS
"The 2018 Accounting Excellence Awards saw an unprecedented volume and quality of entries. To see 16 IRIS customers
shortlisted across 10 categories is real achievement and a great reflection on the IRIS user base. It's also as testament to
IRIS's capabilities as a technology partner in supporting Excellence in Practice"
Tom Herbert, Editor - AccountingWEB
78%WINNERS
IRIS CUSTOMERS
YEAR IN
R VIEW
CUSTOMER
EXCELLENCE
LOVE
IRIS
ACCELERATE
GROWTH
INDUSTRY
PIONEER
FAST-FORWARD
BUSINESS
Improving UI & UX
Snap OpenLearning
User Groups
YEAR IN
PR VIEW
CHALLENGES
TODAY
Regulatory
change
0.6%
CAGR 2014-17
5.2%
CAGR 2011-14
5.6%
CAGR 2014-17
Sources:
AccountancyAge
IRIS
FRC
Is the volume of legislative change impacting your growth?
3.6%
CAGR 2011-14
5.1%
CAGR 2011-14
3.1%
CAGR 2014-17
Top-tier
(50+ FTEs)
454
Mid-tier
(10-49 FTEs)
16,000
Lower-tier
(0-9 FTEs)
55,000
Regulatory
change
CHALLENGES
TODAY
Technology
evolution
Where do you sit on the Technology Adoption Curve?
Progressive firms
50% of Accountancy market
are resistant to change
Change aware firms Status quo firms
“Straight away” “Wait for others to try first” “Wait until first update released” “Wait until replacement or mandate”
Regulatory
change
Technology
evolution
CHALLENGES
TODAY
Talent
gap
Industry & Commerce 5.1% 5.1%
Retired 2.4% 1.7%
Public Sector 4.1% 3.9%
Other 4.6% 1.0%
CAGR
2007-14
CAGR
2014-16
How do you attract the best talent?
In Practice 1.0% 1.0%
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Sources:
FRC
ICAEW
ACCA Qualified Accountants, by Sector Type, 2007-16 (‘000)
93 102
190
287
1% CAGR
Regulatory
change
Technology
evolution
CHALLENGES
TODAY
Talent
gap
Service
delivery
Carving out your niche
18
Average #
service lines
by Top 50
>80%
Consulting
Mergers & Acquisition
>60%
Human Capital
People & Organisation
>90%
Assurance & Taxation
Payroll
Small Business Accounting
<40%
Risk & Transformation
Technology & Infrastructure
Cyber Security
<30%
Legal
Governance
<10%
Sustainability & Climate Change
Crypto-currency
Sources:
IRIS
Regulatory
change
Technology
evolution
CHALLENGES
TODAY
Talent
gap
Service
delivery
Practice as a Business
Compliance & Client-centric
High-street to Digital Highway
HERITAGE
STRAIGHT-
FORWARD LOVE IRIS
BRAVE AND
ACCOUNTABLE
GROWTH
HERITAGE
TIME
CUSTOMERS
TIME
CUSTOMERS
Team of certified GDPR experts
Teamed up with
Support & advice
Processes & templates
Readiness assessments
Compliance dashboard
GDPR Advisor
support agency
21K+
CUSTOMERS
TIME
CUSTOMERS
#1 FOR MAKING TAX DIGITAL
Leading MTD Beta participant
Pre-population of key tax data
Quarterly filing / Periodic submissions
IRIS Digital Tax Hub
End of year submissions
1st vendor for MTD
1st MTD submission
Free MTD roadshows
Snap
Snap
VAT Filer
Connects to HMRC for previous
submissions & obligations
Import data via CSV & clipboard
Finalise & submit to HMRC
Liabilities & Payments on screen
Fully integrated with OpenSpace &
Practice Management
VAT FilerSnap
STRAIGHTFORWARD
1:45
minutes
2:31
minutes
Average Speed of Answer
September 2017
FY18 target <3mins
Average Speed of Answer
September 2018
FY19 target <2mins
82%
First Call
Resolution
CUSTOMER SUPPORT
85%
of UK population
use a smartphone
53%
use smartphone
whilst walking
79%
check their smartphone
in the hour before
going to sleep
Sources:
Deloitte 2017 Mobile Consumer Survey
The ‘hub’ for all client interactions
Customisable
Brandable
Notifications
Messaging
Key client data
Connected Apps
Powerful Micro-sites
eSignatures
Bundle documents
Two-factor authentication
View all files
Late/No
payments
Credit
control
Chasing
payment
37% 44% 71%
Sources:
IRIS survey
Payment Challenges
Instant client payments
IRIS Fees integration
Automated client reminders
Instant sign-up
Collect payments from major cards
No setup fee, no hidden charges
LOVE IRIS
Free eLearning
Learn at your own pace
Over 190 CPD accredited courses
Practice reports
OpenLearning
Tell us your ideas!
Vote on any idea
Get updates on ideas
HUNDREDS OF IDEAS
ALREADY LOGGED!
Browse to iris.co.uk/ideas
Ideas Portal
Dedicated team focused
on your success
Imparting 40 years of
experience
Enabling you to maximise
the value of IRIS
AWARD CATEGORIES
Small Firm
Medium Firm
Large Firm
Client Excellence
Advisory
Fastest Growing Firm
Best Use of Technology
Marketing Innovation
Bureau/Outsource Service
Accountant of the Year
Partner of the Year
Practice Manager of the Year
Graduate/Trainee of the Year
GROWTH
Sources:
IRIS survey
Expansion of value-added services in the next 5 years?
2022
48%
Value add
“How many hours do you
spend / expect to spend
on the following
activities?”
2017
32%
Value add
Value-added services Core compliance
Advisory service on practice transformation
10 focus areas to become a digital firm
Focus on strategies for each area
Workshops & consultancy
Delivered by IRIS and Farnell Clarke
Practice Advisory
Cloud-based, powered by MS Power BI
Comprehensive practice insight
Detailed interactive dashboards
Filter and drilldown into the data
Analysis of performance and whitespace
Fully integrated with IRIS Accountancy Suite
Teamed up with
100% of records reviewed
All UK audit rules embedded
AI learning rules
Identification of risk
Analysis of trends
BRAVE AND ACCOUNTABLE
Practice as a Business
Compliance & Client-centric
High-street to Digital Highway
CHANGE IS
INEVITABLE
GROWTH IS
OPTIONAL
#1
COMPLIANCE
Enabling your
digital
transformation
IRIS next phase
of evolution…
IRIS product strategy and how
IRIS will help your practice thrive
FARM TO FORK
Making Tax Digital
Dawn of a New Accountancy Era
Journey to the practice of tomorrow
ORGANIC
New user experience
Modern features
Ubiquitous access
Long development cycle
Desktop still preferred
Migration to new apps
EVOLVE
Co-exist with on-
premises
Unlock new features and
capabilities
User decides pace of
change
Roadmap focus on
future practice
Embrace existing on-
premise
Hard to do
BOLT-ON
Extended scope of
practice software
Ubiquitous access
Core apps remain on-
premises
Compromises
Familiar desktop
application available
remotely
Additional hosting costs
and complexity
Same on-premise apps
HOSTED
Welcome to Project Darwin
EVOLVE
Co-exist with on-
premises
Unlock new features
and capabilities
User decides pace of
change
Roadmap focus on
future practice
Embrace existing on-
premise
Hard to do
Project Darwin
Note: This presentation outlines our product direction and
is not a commitment to deliver products or services. Any
dates and actual deliverables are subject to change.
Practice Database
Access Control
Data sync
IRIS
Accountancy
Suite
Practice
Setup
User Management
Security & Reporting
Project Darwin
Note: This presentation outlines our product direction and
is not a commitment to deliver products or services. Any
dates and actual deliverables are subject to change.
Practice Database
Access Control
Data sync
IRIS
Accountancy
Suite
Practice
Setup
User Management
Security & Reporting
Project Darwin
Note: This presentation outlines our product direction and
is not a commitment to deliver products or services. Any
dates and actual deliverables are subject to change.
Access Control
Onboarding
Practice Database
Data sync
3rd Party
Connectors
Keytime
IRIS
Accountancy
Suite
PTP
e.g.
Artificial
Intelligence
e.g.
Analytics
e.g.
Bookkeeping
Active
Directory
Office 365
e.g.
Practice
Management
Time
&
Fees Company
Admin
Accounts
Tax
AML & KYC
Contact
Management
Client
Comms
Staff
Planning
Document
Management
Jobs/
Tasks
Practice
Setup
User ManagementMulti-site data sync
Provisioning
Security & Reporting
Service Monitoring
Licensing & Billing
Project Darwin
Note: This presentation outlines our product direction and
is not a commitment to deliver products or services. Any
dates and actual deliverables are subject to change.
 Registered for the IRIS Hub in IRIS Accountancy Suite
 IRIS Hub Homepage and dashboard
 Synchronisation of clients data within IRIS Hub ‘Client tab’
 Edited a client in the IRIS Hub and seen the client sync on
IRIS Accountancy Suite
Project Darwin
Help shape project Darwin
Customers can participate several ways to engage with project Darwin
Customers and
partners who will
help shape the
products and
platform by
providing their
requirements and
feedback in our
design phases.
1.DESIGN
Customers
prepared to test
drive the products
and platform
before general
release, giving us
feedback to deliver
better products.
2.TEST
Customers who
want to get hands
on the new
applications early
ahead of the
crowd through our
project Darwin
insider
programme.
3.ADOPT
Customers or
partners looking to
build or integrate
their own
solutions using the
Darwin API and
integration kit.
4.DEVELOP
Want to join the project Darwin customer programme? Email: projectdarwin@iris.co.uk
Project Darwin FAQs
Is it going to be called Darwin?
When can I get it?
What products are coming first?
How much will it cost?
Will you migrate me off my desktop applications?
Are you stopping development of desktop apps?
Can I integrate my own apps and services to Darwin?
How can I give my requests and provide feedback?
How long will it take for project Darwin to be feature parity with IRIS?
When will you retire IRIS?
What you need to know about project Darwin
1
2
3
4
5
6
7
8
9
10
Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
LUNCH & EXHIBITION
COMING UP AFTER THE BREAK
Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
Thriving in the Digital Economy – What’s new in IRIS
AFTERNOON TEA & EXHIBITION
COMING UP AFTER LUNCH
Thriving in the Digital Economy
IRIS product strategy & how IRIS will help your practice thrive
Embracing future technologies
The future of tax & technology
Thriving in the Digital Economy – What’s new in IRIS
Countdown to MTD-day
Industry Panel – Thoughts on the future of the digital economy
COMING UP THIS AFTERNOON
IRISZone
PartnerZone
EXPO ZONE

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IRIS World 2018 - Keynote - Thrive in the Digital Economy

  • 1.
  • 2. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive MORNING BREAK & EXHIBITION WHAT CAN YOU EXPECT FROM TODAY?
  • 3. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology LUNCH & EXHIBITION WHAT CAN YOU EXPECT FROM TODAY?
  • 4. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology Thriving in the Digital Economy – What’s new in IRIS AFTERNOON TEA & EXHIBITION WHAT CAN YOU EXPECT FROM TODAY?
  • 5. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology Thriving in the Digital Economy – What’s new in IRIS Countdown to MTD-day Industry Panel – Thoughts on the future of the digital economy WHAT CAN YOU EXPECT FROM TODAY?
  • 7. THANK YOU TO OUR SPONSORS support agency
  • 8. IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology Thriving in the Digital Economy – What’s new in IRIS Countdown to MTD-day Industry Panel – Thoughts on the future of the digital economy WHAT CAN YOU EXPECT FROM TODAY? Thriving in the Digital Economy
  • 9. We exist to SIMPLIFY the lives of accountants by making them more EFFECTIVE and PRODUCTIVE
  • 11. Blueprint to thrive in the digital economy
  • 15. 166 customers joined 20 year club 21,000+ Accountancy practices 6m+ Largest 3rd party filer with the Government 550+ accountancy employees 50+ dedicated support The Sunday Times Top Track 250 83 of the Top 100 UK Accountancy practices 1,100+ new customers joined IRIS in last 12 months MTD #1 1st MTD submission
  • 16. 51%NOMINEES IRIS CUSTOMERS "The 2018 Accounting Excellence Awards saw an unprecedented volume and quality of entries. To see 16 IRIS customers shortlisted across 10 categories is real achievement and a great reflection on the IRIS user base. It's also as testament to IRIS's capabilities as a technology partner in supporting Excellence in Practice" Tom Herbert, Editor - AccountingWEB 78%WINNERS IRIS CUSTOMERS
  • 21. 0.6% CAGR 2014-17 5.2% CAGR 2011-14 5.6% CAGR 2014-17 Sources: AccountancyAge IRIS FRC Is the volume of legislative change impacting your growth? 3.6% CAGR 2011-14 5.1% CAGR 2011-14 3.1% CAGR 2014-17 Top-tier (50+ FTEs) 454 Mid-tier (10-49 FTEs) 16,000 Lower-tier (0-9 FTEs) 55,000
  • 23. Where do you sit on the Technology Adoption Curve? Progressive firms 50% of Accountancy market are resistant to change Change aware firms Status quo firms “Straight away” “Wait for others to try first” “Wait until first update released” “Wait until replacement or mandate”
  • 24.
  • 26. Industry & Commerce 5.1% 5.1% Retired 2.4% 1.7% Public Sector 4.1% 3.9% Other 4.6% 1.0% CAGR 2007-14 CAGR 2014-16 How do you attract the best talent? In Practice 1.0% 1.0% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Sources: FRC ICAEW ACCA Qualified Accountants, by Sector Type, 2007-16 (‘000) 93 102 190 287 1% CAGR
  • 28. Carving out your niche 18 Average # service lines by Top 50 >80% Consulting Mergers & Acquisition >60% Human Capital People & Organisation >90% Assurance & Taxation Payroll Small Business Accounting <40% Risk & Transformation Technology & Infrastructure Cyber Security <30% Legal Governance <10% Sustainability & Climate Change Crypto-currency Sources: IRIS
  • 30. Practice as a Business Compliance & Client-centric High-street to Digital Highway
  • 34.
  • 36.
  • 37. Team of certified GDPR experts Teamed up with Support & advice Processes & templates Readiness assessments Compliance dashboard GDPR Advisor support agency
  • 39. #1 FOR MAKING TAX DIGITAL Leading MTD Beta participant Pre-population of key tax data Quarterly filing / Periodic submissions IRIS Digital Tax Hub End of year submissions 1st vendor for MTD 1st MTD submission Free MTD roadshows
  • 40. Snap
  • 41.
  • 42. Snap
  • 43.
  • 44. VAT Filer Connects to HMRC for previous submissions & obligations Import data via CSV & clipboard Finalise & submit to HMRC Liabilities & Payments on screen Fully integrated with OpenSpace & Practice Management
  • 47. 1:45 minutes 2:31 minutes Average Speed of Answer September 2017 FY18 target <3mins Average Speed of Answer September 2018 FY19 target <2mins 82% First Call Resolution CUSTOMER SUPPORT
  • 48. 85% of UK population use a smartphone 53% use smartphone whilst walking 79% check their smartphone in the hour before going to sleep Sources: Deloitte 2017 Mobile Consumer Survey
  • 49. The ‘hub’ for all client interactions Customisable Brandable Notifications Messaging Key client data Connected Apps Powerful Micro-sites
  • 51.
  • 53.
  • 54. Instant client payments IRIS Fees integration Automated client reminders Instant sign-up Collect payments from major cards No setup fee, no hidden charges
  • 56.
  • 57. Free eLearning Learn at your own pace Over 190 CPD accredited courses Practice reports OpenLearning
  • 58. Tell us your ideas! Vote on any idea Get updates on ideas HUNDREDS OF IDEAS ALREADY LOGGED! Browse to iris.co.uk/ideas Ideas Portal
  • 59.
  • 60. Dedicated team focused on your success Imparting 40 years of experience Enabling you to maximise the value of IRIS
  • 61. AWARD CATEGORIES Small Firm Medium Firm Large Firm Client Excellence Advisory Fastest Growing Firm Best Use of Technology Marketing Innovation Bureau/Outsource Service Accountant of the Year Partner of the Year Practice Manager of the Year Graduate/Trainee of the Year
  • 63. Sources: IRIS survey Expansion of value-added services in the next 5 years? 2022 48% Value add “How many hours do you spend / expect to spend on the following activities?” 2017 32% Value add Value-added services Core compliance
  • 64.
  • 65. Advisory service on practice transformation 10 focus areas to become a digital firm Focus on strategies for each area Workshops & consultancy Delivered by IRIS and Farnell Clarke Practice Advisory
  • 66. Cloud-based, powered by MS Power BI Comprehensive practice insight Detailed interactive dashboards Filter and drilldown into the data Analysis of performance and whitespace Fully integrated with IRIS Accountancy Suite
  • 67. Teamed up with 100% of records reviewed All UK audit rules embedded AI learning rules Identification of risk Analysis of trends
  • 69. Practice as a Business Compliance & Client-centric High-street to Digital Highway
  • 73.
  • 74. IRIS next phase of evolution…
  • 75. IRIS product strategy and how IRIS will help your practice thrive
  • 77. Making Tax Digital Dawn of a New Accountancy Era
  • 78. Journey to the practice of tomorrow ORGANIC New user experience Modern features Ubiquitous access Long development cycle Desktop still preferred Migration to new apps EVOLVE Co-exist with on- premises Unlock new features and capabilities User decides pace of change Roadmap focus on future practice Embrace existing on- premise Hard to do BOLT-ON Extended scope of practice software Ubiquitous access Core apps remain on- premises Compromises Familiar desktop application available remotely Additional hosting costs and complexity Same on-premise apps HOSTED
  • 79. Welcome to Project Darwin EVOLVE Co-exist with on- premises Unlock new features and capabilities User decides pace of change Roadmap focus on future practice Embrace existing on- premise Hard to do
  • 80. Project Darwin Note: This presentation outlines our product direction and is not a commitment to deliver products or services. Any dates and actual deliverables are subject to change.
  • 81. Practice Database Access Control Data sync IRIS Accountancy Suite Practice Setup User Management Security & Reporting Project Darwin Note: This presentation outlines our product direction and is not a commitment to deliver products or services. Any dates and actual deliverables are subject to change.
  • 82. Practice Database Access Control Data sync IRIS Accountancy Suite Practice Setup User Management Security & Reporting Project Darwin Note: This presentation outlines our product direction and is not a commitment to deliver products or services. Any dates and actual deliverables are subject to change.
  • 83. Access Control Onboarding Practice Database Data sync 3rd Party Connectors Keytime IRIS Accountancy Suite PTP e.g. Artificial Intelligence e.g. Analytics e.g. Bookkeeping Active Directory Office 365 e.g. Practice Management Time & Fees Company Admin Accounts Tax AML & KYC Contact Management Client Comms Staff Planning Document Management Jobs/ Tasks Practice Setup User ManagementMulti-site data sync Provisioning Security & Reporting Service Monitoring Licensing & Billing Project Darwin Note: This presentation outlines our product direction and is not a commitment to deliver products or services. Any dates and actual deliverables are subject to change.
  • 84.
  • 85.  Registered for the IRIS Hub in IRIS Accountancy Suite  IRIS Hub Homepage and dashboard  Synchronisation of clients data within IRIS Hub ‘Client tab’  Edited a client in the IRIS Hub and seen the client sync on IRIS Accountancy Suite Project Darwin
  • 86. Help shape project Darwin Customers can participate several ways to engage with project Darwin Customers and partners who will help shape the products and platform by providing their requirements and feedback in our design phases. 1.DESIGN Customers prepared to test drive the products and platform before general release, giving us feedback to deliver better products. 2.TEST Customers who want to get hands on the new applications early ahead of the crowd through our project Darwin insider programme. 3.ADOPT Customers or partners looking to build or integrate their own solutions using the Darwin API and integration kit. 4.DEVELOP Want to join the project Darwin customer programme? Email: projectdarwin@iris.co.uk
  • 87. Project Darwin FAQs Is it going to be called Darwin? When can I get it? What products are coming first? How much will it cost? Will you migrate me off my desktop applications? Are you stopping development of desktop apps? Can I integrate my own apps and services to Darwin? How can I give my requests and provide feedback? How long will it take for project Darwin to be feature parity with IRIS? When will you retire IRIS? What you need to know about project Darwin 1 2 3 4 5 6 7 8 9 10
  • 88. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology LUNCH & EXHIBITION COMING UP AFTER THE BREAK
  • 89. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology Thriving in the Digital Economy – What’s new in IRIS AFTERNOON TEA & EXHIBITION COMING UP AFTER LUNCH
  • 90. Thriving in the Digital Economy IRIS product strategy & how IRIS will help your practice thrive Embracing future technologies The future of tax & technology Thriving in the Digital Economy – What’s new in IRIS Countdown to MTD-day Industry Panel – Thoughts on the future of the digital economy COMING UP THIS AFTERNOON