Ira Kleiner has over 20 years of experience as a master information technologist with a focus on large scale Oracle business systems and applications. He has an MBA and degrees in computer information systems. His experience includes roles as a lead Oracle business systems analyst, principal business systems analyst specializing in Oracle applications and SOA, and consulting logistics systems analyst.

1. Ira Kleiner, MS, MBA
7 Nathan Hale Lane
Merrimack, 03054, New Hampshire, US
Mobile Phone: 978-590-0567
Secondary Phone: 603-262-5121
irakleiner@hotmail.com
Précis
Master Information Technologist with over 20 years experience in architect, developing and deploying enterprise database information
systems. Well rounded IT background of infrastructure (networking, computer hardware, web), Operating Systems (Unix/Linux,
Windows, Mac) and software development technologies. Focus on large scale business systems and Oracle Financial Applications
(erp/crm). Works well in a team environment, onshore/offshore/remote, process and goal oriented!
MBA and BS/MS in Computer Information Systems. Dozens of industry certifications. Innovative, Creative, Team Player, Strategic
Thinking, Coaching, Mentoring and Results oriented.
Focuses on Oracle Applications, Oracle Business Suite, SOA, Governance and Compliance, Business Intelligence and Data Mining,
Interfaces, Extracts, Design, Development and Support of other relevant Business Systems. Implements Financial. CRM, Distribution
and Supply Chain Management Systems in a large scale environment. Able to work with very large data sets.
EXPERIENCE
LeadOracle Business Systems Analyst IV – Oracle Applications October 2012–Current
Elbit Systems of America Merrimack, NH
Aspect Software, Inc (Unified IP C
Techno Functional Business Analystin a lean manufacturing environment. Responsible for the specification, technical design, and
development and testing of applications components to support the users of the Oracle ERPApplication including customizations,
modifications, reports and interface development. Functional areas include Order Management, Financials, Pricing, Projects, AP/AR.
Customers, Suppliers, Oracle TCA Architecture, Manufacturing, Quality, Boms, Routings, and Configuration. Heavily customized
forms environment to manage Quality Control and MRB Plans and PLM.
Responsibilities
Analyzes and evaluates existing or proposed systems.
Revises computer programs, systems and related procedures to process data.
Prepares charts and diagrams to assist in problem analysis.
Submits recommendations for solution.
Prepares program specifications and diagrams.
Develops coding logic flowcharts.
Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user
departments.
Works with minimum supervision, conferring with supervisor on unusual matters.
Decision making is performed independently.
Other duties as assigned by the manager.
AIM methodology for Documentation and Change Control.
Performance tuning.
SOA 11g, BPEL, BAM, ODI, Weblogic, OSB, Business Rules, Mediator, Human Workflow, CEP. Certified Sales and Presales Specialist.
Implementation Specialist currently pending.UNIX Shell Scripting,
Data analysis and validation. Statistical Reporting.
Oracle Reports, Forms, XML / BI Publisher, BI Enterprise.
API's, Workflows, Triggers, Hooks, PL/SQL
Sun Solaris 10.5.10, Windows 2008, Windows 7
/V
OIP)

2. Principle Business Systems Analyst - Oracle Applications / SOA Suite December 2006 –October 2012
Aspect Software, Inc (Unified IP/VOIP) Chelmsford, MA
Principle Business Analyst(Lead) with Oracle Financials, Manufacturing and CRM, SOA 10g /11g Suite.
Works with Sql Server 2008, Visual Studio 2010, Sharepoint 2010 and .NET framework, Windows Azure, Salesforce.com.
Liaison between Management, Business Analysis team and End User advising on business requirements.
E-Business Suite Modules works with:
Essbase, Dimensions, Rules, Smart Client Hyperion Planning and Financial Managment
Purchasing Service Contracts
Projects Install Base
Order Management Sales Online
Quoting Payables
Projects/Contracts Discrete Manufacturing
Inventory Management Receivables
Work in Process Advance Pricing
Employee Self Service HR Payroll Self Service Time
Internet Expense iProc
Workflow XML Publisher Administrator
SOA 10g/11g, BPEL, BAM, ODI, Weblogic, OSB, Business Rules, Mediator, Human Workflow, CEP. Certified Sales and Presales
Specialist. Implementation Specialist currently pending.
Clarify, Amdocs, Scrab, CVS, VSS, TFS.
Data Imports (ETL, ELT), ODI, BOMS, Items, Categories, Account Codes, Pricing using SQL/ PL-SQL, FND. Data analysis and
validation. Statistical Reporting.
Oracle Reports, Forms, XML / BI Publisher, BI Enterprise.
API's, Workflows, Triggers, Hooks.
PL/SQL, JSP, Java (OOP/Scriplets), JavaScript, ASP.Net, VB.Net, C#.Net, HTML, FND Scripting, Shell Scripting,.
Oracle 9i, 10g, 11g, SQL Server 2005-2012.
Support and enhancement of ASP.net CRM system running on top of Sharepoint 2010 enviornment. Interfaces with Salesforce.com.
Sun Solaris 10.5.10, Windows 2008, Windows 7/8, Apple OS/X, iPad2, Android 2.3
4x Company Award Recipient.
Principle Business Systems Analyst – Oracle Applications January 2005 - December 2006
Netscout, Inc (Network Monitoring) Westford, MA
Responsibilities include, but not limited to, Design, Development, Implementation of Oracle Reports 6i, XML Publisher Reports,
Interfaces, Extracts and other custom PL/SQL Development. Forms, Personalization’s, Workflows
Oracle setups of Concurrent Executable, Concurrent Programs, Request Groups, Value Sets, Data Definitions, Templates, Parameters.
Developed all custom customer facing documents in Oracle Reports and XML Publisher; Developed Custom Interfaces and Extracts
using API in PL/SQL.
Acclimated with AR, AP, BOM, WIP, Pricing, Inventory, Administrator, OM and other ERP Modules.
Develop installation and end user documentation.
Develop 6i and XML Reports and API based Interfaces
Invoice Sales Order Packing Slip
Manufacturing Traveler Purchase Order Shippers Export Document
Package Contents List Certificate of Conformance Pricing Data Import
Material Request Form AP Check Pricing Data Import
Pricing Book Interface Serial Number Generator RMA Data Import
CRM Responsibilities include Design, Development, Implementation and Support of Saleslogix CRM System.
• Saleslogix Developer and Business Analyst, Saleslogix 5.2, 6.2, 7.0
• Accounts, Contact, Opportunities, Forecasting
• Crystal Reports
OTHER Tools used
Visual Basic Sarbanes Oxley Compliance
Visual FoxPro Project Management, MS Project
SQL Server Webex, Breeze
Visio Technical Support
Microsoft Project Windows Servers (2000, 2003)Linux Servers (Fedora)

3. Senior CRM Analyst June 2004 - January 2005
Harvest Solutions Nashua, NH
As a Consulting CRM Analyst, my job includes development in Saleslogix, ACCPAC, Act and Goldmine. These systems run using a high
performance database engines like Oracle on UNIX or NT and MS SQL Server. My job entails custom development, integration of the
application into the customer’s network, maintaining databases, installation on end user machines, debugging and customizations.
Using tools like .NET, XML, HTML, Visual Basic, Visual Fox, I create a custom environment tailored to meet the needs of the client. I
have installed and configured Saleslogix 6.1 and 6.2 Servers and client workstations.
Design and implemented in data migration from other applications and developing custom modules to import data from outside
sources using the Saleslogix provider. I have also configured and managed the Syncserver.
Developed and Deployed over 30 custom forms including managing new tables and lookups.
Develop detailed custom reports using Crystal Reports 8.5 and 9.I have done extensive end user work with Act and Goldmine,
including support, syncing, and reporting.
I also run Training Classes in Crystal Reports and ACT. I am a self starter in my assignments.
I also maintain and administer the internal servers, router, backup, and administer the website and ISP connection
Consulting Logistics Systems Analyst May 1995 - January 2005
TJX Companies (Marshalls, TJ Maxx, Home Goods, AJ Wright, Winners) Framingham, MA
Responsible for maintenance and Hygenitity of over $600 Million dollars of transactional data annually for over 2000 Stores, millions
of transactions.
Developed with and Oracle back-end on an AIX platform using ADO, its use is to allow the freight payment team to push Freight
Movements and Invoices into Manugistics system Freight Pay and Transport modules. FIES utilizes Manugistics support files, and
loads them into the Custom VB Application via OLE and ODBC.
Systems Developed:1995-2005
Carton Tracking System Outbound merchandise flow for supply chain
Demurrage, Drayage, Rail, Pier, Ocean Shipments Continuous Moves a best cost route system
Import Shipments module incorporates freight and cost Order, Bill of Lading, Ketrol level for inbound shipments
tracking from the Purchase coming from overseas. Tower Importers.
Exports daily payment data into an ASCII formatted UPS, FedEx, and RPS Shipment/Payment tracking Modules
templates that are FTP'd to the Mainframe for payment, process incoming EDI feeds of inter-store transfers and costs
then sent to Expense Payable. associated with the move
Logistics Information System managed for the traffic
routing center. I developed an interface to export data from
LIS system into a COGNOS data warehouse and
Manugistics.
President, CTO, Chairman of Board May 1993 – May 2002
Principle Consultant Jan 2012 – Current
Prospeed.Net ( Networking, CLEC, Telecommunications, ISP) Tyngsboro, MA
As the founderof Prospeed, I procured CLEC status by negotiating contracts with the FCC and incumbent ILECs. I was involved in raising
venture capital, meeting with investors, developing business plans, presenting concepts and ideas in front of large audiences, designing
and executing, managing, directing, mentoring, and melding.
Managed a team of Engineers, Technicians,Record Keeping, Networking and Integration, Sales, Marketing, ISP and our Computer
Division.
Oversaw Design, Develop, and Implement a wide-area DSL network. Implemented internal information system and developed user
interfaces to track customers service and billing. Deploys Cisco, Alcatel, HP, Paradyne, and Turnstone Equipment into Central Offices.
I Acquired Competitive Local Exchange Carrier (CLEC) License by Negotiating with the FCC and State Public Utilities Commission.
Spent time in Washington and New Your Lobbying for support of Open Carrier Access for Clec’s.
Prospeed Developed a (Linux, Unix and NT) facilities based Internet Service Provider (ISP) operating a high-speed communication
Network using Digital Subscriber Line (DSL) technology. Product offerings: DSL, private line, T1, DS3, and Fiber Optic service to
residential and commercial.
Authorized Great Plains / Dynamics Consultant, AR, AP, BOM, Inventory, HR, Payroll, Reporting, Manufacturing, Engineering.
Implement an array of Profit centers such as Web Hosting, Telecom Equipment Sales, VOIP, High performance Internet access
solutions to remote offices and workers, Email, VPN and Network integration services, computer sales and service, Cisco router and
Firewall support, performance monitoring, and SLA support
Built and sold PC Computers under our own house brand name, Turbo PC.

4. Logistics Business Analyst March 1991 – May 1993
Consulting Logistics Business Analyst May 1993 – May 1995
Marshalls Inc (Retail, Logistics) Andover, MA
Working with the executive staffs’ requirements, I designed custom distributed information systems to handle specific tasks, and then
interfaced them together with an interactive reporting system and data warehouse.
Custom Logistics Information Systems
Designed and Developed TMIS (Traffic Management Information System), a custom Logistics Freight Payment and Management
Information System
Develop information system to manage inbound delivery shipments (from the Vendor to the Distribution Centers). Tracks
Volume (Weight) of merchandise, costs, miles, delivery location for Common, Consolidation and Contract Carriers and Vendors.
Outbound and Crossdock Deliveries
Develop system that manages freight payments to Pool Distributors and Yard Workcosts at consolidation points of merchandise
distribution. TV’s (Return To Vendor)
Develop system that tracks merchandise and delivery costs related to the returning of materials to vendors (Samples,
Mismarked Cartons, Bad Deliveries)
Develop Supply (Fixture Deliveries to Stores and Distribution Centers) system that tracks the freight costs and movements of
store supplies and fixtures. Data was often manipulated and shared with merchandising to ensure the accurate delivery of
promotional materials.
Develop B&L module to export daily payment data to an EDI format to interface with an external auditor.
Develop information system to manage outbound deliveries from the Distribution Centers (DC) to the stores. Also manages
Crossdock shipments from DC to DC. Tracks number of cartons, shipping origin and destination, and freight costs associated
by carrier. Pool Distributors, Consolidators, and Yard Management
Develop Response Center Management - A system that interfaced with the outbound payment system to manage bookings of
the outbound shipments.
Develop Freight Claims - Claims management system which tracks the flow and status of claims against vendors or carriers.
System has a module which interfaces with Inventory Control Department the flow and cost of goods.
Develop Chargeback to Vendors - A system used to track costs charged back to vendors whom improperly shipped merchandise
to a Distribution Pointwithout authorization thru Marshall's response center. Incorporates a form management system and
tracking of receivables.
EDUCATION
MBA - Masters of Business Administration January 2000 - May 2002
Southern New Hampshire University Manchester, NH
MS in Computer Information Systems January 1987 - June 1989
Southern New Hampshire University Manchester, NH
BS in Computer Information Systems January 1984 - May 1987
Southern New Hampshire University Manchester, NH
Training
Java Programming 2 UMass Lowell May, 2012
Service-Oriented Architecture 11gSpecialist Oracle OTN Partner Network November 2011
On the Cloud Strategy. Exadata and Exalogix. Oracle Openworld, San Francisco October 2011
Customizing OAF Oracle University August 2010
Web Developement for Oracle -Java, Javascript, UMass Lowell January 2010
JSP, HTML, Oracle, Eclipse, JBOSS, Apache
Hyperion / Essbase Oracle University December 2009
Oracle SOA Suite 10g Oracle University January 2009
Oracle Workflow Training Oracle University August 2008
Oracle Advanced PL/SQL 2 UMass Lowell September 2006
XML Publisher Developer Oracle Self Paced August 2005
Oracle Developer – Reports Boston University April 2005
PL/SQL Development Boston University February 2005
Oracle DBA2 Boston University December 2004
Oracle DBA1 Boston University September 2004
Oracle DBA Fundementals Boston University June 2004
Cisco CCNA Certification Xintra February 2001
Dynamics Certified Consultant Great Plains University October 2000
A+ Certified Parametric May 1995
Windows NT Certification Sylvan Mar 1995
Novell CNA Certification Sylvan May 1994
Great Plains Certified Consultant Great Plains University October 1993
INTERESTS
Hiking/Backpacking ATV, Motor Cross, Snow Mobile, Musician, Wood working, Carpentry, NH Fish and Game Instructor.