This document provides training information for invigilators who will proctor exams at Buckinghamshire New University. It outlines the roles and responsibilities of invigilators, exam procedures, reasonable adjustments for students with disabilities, paperwork, health and safety guidelines, and dos and don'ts for invigilators. Over 127 invigilators are needed to cover one week of exams across two campuses. Exams will take place in large event halls and smaller separate rooms, and invigilators must ensure exams are properly administered and any issues addressed according to policy.

1. Invigilator TrainingDecember 2010 Debby Holmes & Neil GreggorConferment and Events RegistrarsAcademic Quality Directorate

2. BackgroundChanges No budget for Invigilators (small budget for specialists)Require 127 Invigilators to cover 1 week for HW & UxbridgeStudent : invigilator ratio = maximum 40 : 1Locations Events Hall, High Wycombe (14 sessions)The Park Room, Uxbridge (6 sessions)Various separate rooms in HW & Uxbridge (coordinated by AQD)Types of assessments - exams, time constrained assessments (TCAs), multiple choice tests (MCQs), answer on the question paper, OSCEs

3. RolesBucks employeesConferment & Events Hub (AQD)Disability ServiceFaculty registry teamsAcademicsSecurityEstates & FacilitiesInvigilating teams for main room (max of 3) Senior Invigilator – PSE from AQD2 Invigilator/s – Academic (appropriate) & PSESeparate roomsSeparate room invigilator – PSE Amanuensis - SpecialistsReaders - Specialists

4. Students with reasonable adjustments The university has a responsibility to students who have registered with the Disability Service to provide and make any reasonable adjustments deemed necessary145 students for the January exam period registered with Disability Serviceso far!Dyslexia, dyspraxia,Physical and mobility conditions Mental health Reasonable adjustments encompasses:Use of computerExtra timeColoured paperSeparate room – amanuensis, readers

5. What is providedExam papersAnswer booksContinuation papersClocksDictionariesTreasury tagsSignageTissuesContact details (AQD and Faculty)

6. What can be taken into the exam roomCoats and bags are left in a designated area outside the room (main room only)Valuables Mobile phones – switched off Drinks and sweets

7. Invigilator announcementsBefore entering the room:Have ID card readyCoats and bags not in exam roomListen to the invigilator for where the students should sitNo talkingIn the room: (crib sheet provided)Mobiles switched off and put away under seatID card on edge of deskMake sure the student is taking the right exam!Instructions on timing, extra time, requestsRemain seated until papers are collected or invigilator says the student can go

8. Before the examTimes (arrive 30 mins before the start of the exam)Papers will be provided by AQDRoom set up, preparation before and afterMultiple exams in the same room need to be aware of the variable length of examsSeating plan and arrangementsRegister, Gallery and ID checking – validity of Bucks ID or alternative photo card ID, work IDNO ID – Letter sent to student

9. During the examStudents are allowed into the room up to 30 minutes after the start of the exam – if later student is sent to the Faculty registrarStudents can not leave in the first hour or last 15 minutesInvigilate and be observant!

10. Silence once in the exam room and until they are away from the room/buildingAuthorised and unauthorised materialBe aware of:Extra paper, dictionary, comfort break requests

11. Body language, persistent behaviour types, illness

12. Announcements to be madeCheatingIn real terms there are very few incidents of cheating however it does happen!Examples: Unauthorised notes, hidden notes (in and outside of the room),talking, mobile phone, etcWhat to do?Confiscate material, warn student and record the incident on the report sheet and cheating inv. recordIf talking, warn student and record the incident on the report sheet and cheating investigation recordDisruptive behaviour – contact Faculty and Security to remove the student and record the incident

13. At the end of the exam Announce 15 and 5 minutes to go – beware of different start and finish times When exam time finishes students must remain seated and silent until papers are collectedScript collectionCompiled in numeric order of Student ID at end of exams (marks collection form)Complete any paperwork (cheating/report forms)Return papers to designated member of staffReport any incidents to AQD

14. Paperwork and useful informationRegulations, student handbookInvigilator checklist and proceduresFormsFront coversheet, main room/special arrangementExam cover sheetReport sheets – two sorts blue/yellowAnswer Booklet – front sheetContinuation paperCheating investigation formMarks collection formComputer exams – logins and procedures will be provided prior to examination

15. Health & SafetyKnow the fire procedures and where exits and meeting points are.Drills are never planned for central exams weeksKnow what to do if power fails – same as for a fireMake a judgement call on what action takeIf evacuated keep students together, no talking.Don’t move or lift equipment – always get portersFirst Aid

16. Do’s and don’tsDoDo find your inner head teacher – challenge politely and firmlyWalk around – be visible!Use common sense and discretionAssume the majority are well behaved and honestCall for help and clarification at earliest opportunityBe vigilant!Don’tPromise what you can’t give!Interpret or assist in answering an exam question – if there is a query the lead academic for that exam should clarifyLet students leave unnoticed, without handing in script and paper (or as instructions dictate)

17. For note……….Contact details: Room S1.03 Neil Greggor ext 2328 Debby Holmes ext 3468Dates to rememberJanuary 2011Uxbridge 17-21JanauryHigh Wycombe 17-21 JanuarySummerUxbridge w/c 6th June to be confirmedHigh Wycombe w/c 23rd May to be confirmedReferralUxbridge to be confirmedHigh Wycombe to be confirmed