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Investigating the Effectiveness
of Assistive Technologies on
Situationally Impaired Users



David Lucas
Hugo Nicolau
Tiago Guerreiro
Joaquim Jorge
Evolution …
On the move
Always near us
@ Home
@ Work
Outdoors
In car
@ Coffee shop
@ Subway
Many contexts




       CONTEXT
Leading to …




            SIID
    Situationally-Induced Impairments and Disabilities
Visual
Attention
“Functionally Blind”
Technology transfer
Not quite the same
Yet, very similar
Text-entry
Screen Readers
VoiceOver
NavTouch

           [Guerreiro, 2008]
User Evaluation
23 Participants
18 ~ 37 years old
Touchscreen experience
Texting experience
Apparatus
Text-entry Methods


         QWERTY
        VoiceOver
        NavTouch
Visual Feedback
                  NavTouch

QWERTY
Mobility conditions
               seated


                        corridor




           navigation
Five word sentences




                         97%
                      correlation
Measurements and Design

      Words per Minute

      Error rate

      Minimum String Distance (MSD)
      Error Rate

      Preferred Walking speed
Text-entry speed


    25

    20

    15

    10

    5

    0
         seated              corridor              navigation
                  Qwerty   VoiceOver    NavTouch
Text-entry speed

          Text-entry sensitive to visually
                  demanding conditions

     AT were inefficient regarding speed

  QWERTY the most sensitive (3.4 wpm)
Error Rate


     18%
     16%
     14%
     12%
     10%
     8%
     6%
     4%
     2%
     0%
             seated               corridor              navigation
                      Qwerty   VoiceOver     NavTouch
Error Rate



       More deletions with QWERTY


         Fewer errors with Assistive
                      Technologies?
Quality of Text


     6%

     5%

     4%

     3%

     2%

     1%

     0%
          seated              corridor              navigation
                   Qwerty   VoiceOver    NavTouch
Quality of Text


          NavTouch the most erroneous

 Audio feedback improves quality of text

             QWERTY the most sensitive
Walking Speed


    80%

    70%

    60%

    50%

    40%

    30%

    20%

    10%

    0%
           corridor                      navigation
              Qwerty   VoiceOver   NavTouch
Walking Speed

           Navigation course was more
                           demanding

        Users decreased walking speed

   ATs were ineffective, possibly due to
                          cognitive load
Conclusion
             Users reduce walking speed
                   due to visual demand

             QWERTY outperformed ATs

        ATs are cognitively demanding

              Audio is overlooked when
             visual feedback is available
Future work

More visually demanding
conditions

1-step selection methods

No visual feedback

Play with visual attributes
THE END.
Tiago Guerreiro
tjvg@vimmi.inesc-id.pt

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Investigating the Effectiveness of Assistive Technologies on Situationally Impaired Users