How the internet is transforming real estate Invercargill – November 2009
The marketplace – current state of the market Trends in online real estate Understanding buyer behaviour Realestate.co.nz  Getting the basics right - listings Your profile – your future! The internet is transforming real estate
Well past the bottom into a boom??
Property Prices – Comparison to UK
Property Prices - rebounding
Sales volumes still subdued – not a boom
Information is key – but property is not just an investment Access to accurate, timely and comprehensive data is critical
Sep Oct Nov Dec Jan Listed 27 Sep Protracted release of property data Conditional offer 21 Oct Unconditional offer 16 Nov Settlement  13 Dec
New monthly report
Southland new listings - staedy
Supply – true inventory rising
Property Prices – growth in price expectation
Demand  – web traffic as a surrogate of consumer confidence
The marketplace – current state of the market Trends in online real estate Understanding buyer behaviour Realestate.co.nz  Getting the basics right - listings Your profile – your future! The internet is transforming real estate
Why you need to understand the web? Today more than 1.2 billion people are online viewing over  1,000,000,000,000 web pages Why?
A transformation in 10 years
Edging ever closer to 100% online search National Association of Realtors Home Buyer Survey 2008
The web is the first and only choice Choice of media for real estate search in the past week – NZ 2009    9%  12%  9%
The marketplace – current state of the market Trends in online real estate Understanding buyer behaviour Realestate.co.nz  Getting the basics right - listings Your profile – your future! The internet is transforming real estate
“ Edutainment” Breadth Understanding interest / behaviour Browse full set of listings in target areas Browse full set of listings in target areas Depth “ Serious buyers” Narrow down to view target listings in area  Quick-look filter  Deeper filter & inspiration Price check & risk reduction Depth
The online search experience is evolving Searching for property
Clearer role for websites Searching for property buy Searching for someone to help me sell my property
The marketplace – current state of the market Trends in online real estate Understanding buyer behaviour Realestate.co.nz  Getting the basics right - listings Your profile – your future! The internet is transforming real estate
3 years of growth – 27% per annum vs. market 17%
Now delivering over 25,000 email enquiries per month
Realestate.co.nz is the market leader for international visitors searching for NZ real estate... + 43% more traffic than trade me property International visitor traffic to NZ real estate listings – Oct 2009 124,521 87,278 20,311
Realestate.co.nz – the most comprehensive Trade Me residential property listings -  56,019 includes an estimated  6,000 private listings
25,016 6,000 / week 3,636 4,500 / week 7,810 3,500 / week 43,107 100,000 / week 10,503 15,000 / week 16,412 8,000 / week 7,162 30,000 / week Not one site – many audiences 112,000 listings – 168,000 sessions per week
What we are doing to help you
New – market leading website
Rich / easy browsing & searching
Large images - easy to use
Specialised site for commercial property
Specialised site for business brokers
Specialised site for farms
Making it easy for offices
Property information at your finger tips
Providing information – 24hrs a day
Every property has a web page – 1,528,453 properties
Property Information
Context of aerial images
Community information – where to live
The marketplace – current state of the market Trends in online real estate Understanding buyer behaviour Realestate.co.nz  Getting the basics right - listings Your profile – your future! The internet is transforming real estate
What are they looking for?
Get the basics right – help buyers! No limit on photos Avoid abbreviations No limit on words Sell the benefits Create emotional connections
What not to do!!
What not to do!!
Email alerts – first impressions count!
No substitute to comprehensive information
Photos are so important!
The web provides so much information... enough to replace an agent??
Richer and richer information
New functionality Search filter Email schedule
How can you stand out from the masses?
Featured listings
Featured listings
14 days with a featured listing delivers an audience of  over 10 times  more viewings than a regular listing $250  inc GST Featured listing for just Vendor paid marketing – that delivers Call us  0800  732  536
Some examples 3 bedroom  Onerahi $500k
Some examples
Buyers - call to action
Telephone Website Email Open home Office visit Enquiry leads come in many forms
How do you rate – responding to emails? Response timing is improving – but 12% never respond!
The marketplace – current state of the market Trends in online real estate Understanding buyer behaviour Realestate.co.nz  Getting the basics right - listings Your profile – your future! The internet is transforming real estate
How to use the web to build you profile and network? How?
 
1998 : 26,000,000 web pages 2000: 1,000,000,000 web pages 2008: 1,000,000,000,000 web pages 100,000,000,000 clicks per day
? How to be found on Google!
The power of links
Online reputation is key
Prediction:  90% of your sales will come from word of mouth or digital promotion by 2011.  How do you change what you're doing today to be ready for that? Online reputation is your future
If you are not found on Google ......
Part 1: Find yourself on Google
Login / sign up / profile yourself
Build your profile – free of charge
Part 2 : Create a place on the web
Part 3 : Drive traffic to that place
Part 3 : Drive traffic to that place www.twitter.com
Part 3 : Drive traffic to that place www.youtube.com
Part 3 : Drive traffic to that place www.linkedin.com
Part 3 : Drive traffic to that place www.facebook.com
Part 3 : Drive traffic to that place
Links build visibility..
Be found when people are looking for you
Blogs – hosted on realestate.co.nz
Its time to embrace social media / marketing
Build networks / referrals / credibility Relevant Authentic Transparent Committed
Sell yourself!
Promote yourself everyday to over 15,000 people a day Just 3 agents per suburb Oct / Nov $15 / $75 / $150 per month Online ordering and credit card transaction
“ Homebuyers & Agents have information overload.  Agents must create legitimate value-add services & become the trusted go-to person” Stefan Swanepoel Embrace the change and be recognised
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Invercargill 17 Nov 2009