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BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
Introduction	to	FRACAS	
Level:		Foundational	Element	
	
DURATION	
	
2	Days	
	
DESIGNED	FOR	
	
Maintenance	and	Operations	personnel	who	will	be	involved	in	the	implementation	of	a	Failure	
Reporting,	Analysis,	and	Corrective	Action	System	(FRACAS)	
	
ABOUT	THE	COURSE	
	
This	course	is	designed	to	provide	attendees	with	the	basic	skills	and	knowledge	to	begin	
implementation	of	a	Failure	Reporting,	Analysis,	and	Corrective	Action	System	(FRACAS).	
	
WHAT	YOU	WILL	LEARN	
	
• What	a	FRACAS	is	
• The	definition	of	failure	
• The	basic	elements	of	a	FRACAS	
• How	to	develop	failure	codes	for	a	FRACAS	
• How	to	develop	a	failure	data	collection	plan	
• How	to	manage	FRACAS	responsibilities	
• How	to	analyze	FRACAS	data	
• How	to	Develop	FRACAS	KPIs	
• How	to	monitor	Corrective	Actions	
	
WHAT	YOU	WILL	DO	
	
• Build	an	outline	for	a	FRACAS	policy	manual	for	your	organization	
• Build	a	FRACAS	data	collection	plan	
• Build	a	set	of	failure	codes	for	an	item	of	equipment	
• Build	a	RAS(C)I	for	a	FRACAS	
• Build	a	set	of	criteria	for	selecting	a	corrective	action	
• Build	a	basic	set	of	FRACAS	KPIs
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
	
OVERVIEW	
	
Oil,	Mining,	and	Chemical	industry	incidents	over	the	past	several	years	have	focused	new	light	on	the	
need	for	improved	Asset	Integrity	Management	practices.		PAS55	and	ISO55000	have	been	developed	to	
provide	a	top	down	approach	to	managing	physical	assets	throughout	their	life-cycle	in	a	way	that	
ensures	reliability,	availability,	and	maintainability	levels	that	are	sustainable,	and	that	provide	
maximized	return	on	a	company’s	investment.		Failure	Reporting,	Analysis,	and	Corrective	Action	
Systems	(FRACAS)	are	an	essential	element	in	continuously	improving	asset	performance	by	eliminating	
recurrence	of	failures.		This	course	focuses	on	developing	and	managing	an	effective	FRACAS.	
	
WHY	YOU	SHOULD	ATTEND	THIS	COURSE	
	
This	course	is	designed	to	give	you	the	basic	tools	you	need	to	build	an	effective	FRACAS	for	your	
organization.		You	will	create	a	basic	outline	of	your	FRACAS	policy,	develop	roles,	goals	and	
responsibilities	for	members	of	your	organization,	create	a	RAS/CI	to	capture	organizational	
responsibilities	within	the	FRACAS,	and	learn	how	to	incorporate	Root	Cause	Analysis	(RCA)	
management	into	your	FRACAS.	
	
KEY	BENEFITS	OF	ATTENDING	
	
• Understanding	how	to	develop	and	effective	FRACAS	
• Creating	a	data	collection	plan	
• Creating	a	basic	outline	for	your	FRACAS	policies	and	procedures	manual	
• Understanding	the	role	of	FRACAS	in	improving	system	performance	
• Creating	an	initial	set	of	Roles,	Goals,	and	Responsibilities	for	your	FRACAS	
• Creating	a	basic	training	plan	for	implementation	
• Understanding	what	a	Corrective	Action	really	is.	
	
	
DAY	1-2	
	
Session	1:		What	is	FRACAS	
Definitions	of	the	terms	within	FRACAS	have	significant	implications	about	what	needs	to	be	included	in	
a	FRACAS.		This	session	focuses	on	understanding	the	definitions	and	how	they	may	impact	what	is	
included	in	your	FRACAS.	
• What	is	a	failure?	
• What	is	a	corrective	action?	
• What	is	a	system?	
• How	does	FRACAS	fit	with	Asset	Integrity	Management	(AIM),	PAS55,	and	ISO55000
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
Session	2:		Data	collection	plans	
It	is	important	to	understand	what	data	should	be	collected	in	the	FRACAS.		In	this	session	you	will	
develop	an	outline	of	a	data	collection	plan	for	use	in	helping	develop	a	FRACAS	for	your	organization.	
• Determining	which	data	needs	to	be	collected	
• Understanding	how	your	organizational	goals	drive	data	needs	
• Understanding	the	relationship	of	equipment	criticality	and	data	collection	
• Developing	a	data	collection	plan	
	
Session	3:		Failure	Codes	for	FRACAS	
	
Good	failure	codes	are	essential	to	being	able	to	analyze	failure	data	to	look	for	patterns	of	failure	
across	the	organization.		In	this	session	you	will	work	with	failure	modes	analysis	to	develop	an	example	
set	of	failure	codes	for	use	by	your	organization.	
	
• Understanding	what	a	failure	mode	is	
• Understanding	how	to	develop	easy	to	use	failure	codes	
• Understanding	how	to	deploy	failure	codes	in	your	data	collection	system	
	
Session	4:		Organizational	Roles	in	FRACAS	
Every	member	of	the	organization	has	a	role	within	the	FRACAS.		In	this	session	you	will	work	through	
determining	which	members	of	your	organization	will	have	key	roles	in	the	development	and	
deployment	of	your	FRACAS	
	
• Understanding	the	role	of	the	boss	
• Understanding	the	role	of	the	champion	
• Understanding	the	role	of	operators	and	crafts	people	
• Understanding	the	role	of	various	engineering	staff	
	
Session	5:		Developing	FRACAS	Policies	and	Procedures	
Sustaining	a	FRACAS	requires	that	it	become	part	of	organizational	policy.		Developing	a	policy	and	
procedures	manual	is	an	essential	step	in	helping	establish	and	sustain	the	system.		In	this	session	you	
will	create	a	basic	outline	for	your	FRACAS	Policies	and	Procedures	Manual.	
	
• Understanding	the	importance	of	a	FRACAS	policy	statement	
• Developing	data	collection	procedures	
• Developing	data	analysis	procedures	
• Developing	Corrective	Action	management	procedures
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
	
Session	6:		Developing	the	RAS/CI	Matrix	
Various	individuals	within	the	organization	have	varying	responsibilities	depending	upon	their	role	in	the	
organization.		A	RAS/CI	is	an	effective	tool	for	helping	individuals	understand	what	their	FRACAS	roles	
and	responsibilities	will	be.		In	this	session	you	will	develop	a	RAS/CI	matrix	for	your	FRACAS	based	on	
the	job	titles	within	your	organization.	
	
• Understanding	the	job	of	the	Responsible	person	
• Understanding	the	job	of	the	Accountable	person	
• Understanding	the	job	of	the	Supporter/Consultant	
• Understanding	the	importance	of	informing	others	
• Developing	the	organizational	task	list	
	
	
Session	7:		Deploying	the	FRACAS	
Deploying	a	FRACAS	is	not	as	simple	as	announcing	that	your	organization	is	going	to	begin	collecting	
failure	data.		Deployment	requires	extensive	communication	and	training	in	order	to	provide	the	best	
chance	of	getting	data	recorded	for	further	analysis.		In	this	session	you	will	develop	an	initial	
communication	and	training	plan	for	deploying	a	FRACAS.	
	
• Developing	the	basic	communication	structure	
• Creating	a	training	matrix	based	on	organizational	need	
• Creating	training	responsibilities	
• Understanding	how	to	handle	training	for	new	employees	
	
Session	8:		Analyzing	FRACAS	Data	
Analyzing	collected	data	is	the	first	step	in	understanding	system	failure	patterns.		In	this	session	you	will	
learn	about	different	ways	to	turn	FRACAS	data	into	information	for	decision	making.		You	will	work	with	
a	sample	data	set	to	determine	failure	patterns.	
	
• Understanding	the	impact	of	repetitive	failures	
• Using	Pareto	Analysis	to	prioritize	work	
• Using		Weibull	Analysis	to	understand	common	failure	threads
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
	
Session	9:		Generating	Corrective	Actions	
Understanding	failure	patterns	and	frequencies	is	not	the	end	goal	of	a	FRACAS.		In	this	session	you	will	
learn	the	different	ways	of	creating	corrective	actions,	and	how	to	analyze	whether	or	not	the	potential	
corrective	actions	are	in	line	with	business	goals.	
	
• Understanding	failure	analysis	
• Knowing	when	to	use	Root	Cause	Analysis	(RCA)	
• Knowing	when	to	use	Reliability-Centered	Maintenance		(RCM)	Methods	
	
	
Section	10:		Measuring	FRACAS	Effectiveness	
Keeping	score	is	an	important	part	of	everyday	business	practice.		Key	Performance	Indicators	help	
organizations	understand	the	health	and	effectiveness	of	various	programs.		In	this	session	you	will	
develop	a	set	of	KPIs	designed	to	help	your	organization	understand	whether	or	not	the	FRACAS	is	being	
used,	and	whether	or	not	the	corrective	actions	are	being	effective.	
	
• Understanding	the	importance	of	simple	leading	indicators	
• Measuring	whether	basic	FRACAS	activities	are	occurring	
• Measuring	whether	Corrective	Actions	are	being	implemented	
• Measuring	Corrective	Action	effectiveness	
	
	
Session	11:		Picking	a	Software	System	
Picking	the	correct	software	for	recording	FRACAS	data	is	an	important	step.		In	this	session	you	will	
develop	criteria	for	understanding	which	type	of	software	package	you	will	want	for	implementing	your	
FRACAS.	
	
• Understanding	the	basic	components	required	in	the	data	collection	software	
• Understanding	the	basic	data	elements	that	need	to	be	recorded
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
	
About	the	Instructor	
	
Bill	has	been	implementing	equipment	performance	improvement	programs	since	the	late	1970’s	when	
he	was	the	motor	officer	for	a	newly	activated	field	artillery	battalion.		The	unit	was	activated	using	
surplus	Korean	War	era	equipment	that	was	proving	to	be	difficult	to	maintain	and	operate.		Under	his	
guidance	the	battalion	implemented	a	comprehensive	and	effective	equipment	maintenance	plan	that	
resulted	in	zero	equipment	failures	during	extensive	field	exercises.	
	
As	a	maintenance	manager	in	the	late	1990’s,	Bill	led	his	maintenance	team	through	a	very	successful	
reliability	improvement	effort	at	a	plastic	film	manufacturing	plant.		They	were	able	to	improve	
equipment	availability	from	the	low	80%	range	to	the	upper	90%	range	within	a	two	year	period	of	time	
by	implementing	a	comprehensive	condition	monitoring	program,	creating	a	culture	of	“why”,	and	
emphasizing	the	importance	of	the	involvement	of	every	team	member	in	the	reliability	and	planning	
effort.		
	
Bill	has	been	providing	consulting	and	training	for	reliability	improvement	efforts	in	a	wide	variety	of	
industries	since	2001.		During	that	time	he	has	used	analytical	methods	such	as	Reliability-Centered	
Maintenance	(RCM),	Root	Cause	Analysis	(RCA),	Reliability,	Availability,	Maintainability,	and	Safety	
Modeling	(RAMS),	and	Life-Cycle	Cost	Analysis	(LCCA)	to	analyze	failures,	develop	equipment	
maintenance	plans,	and	improve	system	performance.		Bill	became	interested	in	FRACAS	when	he	found	
that	most	companies	he	worked	with	did	not	have	the	detailed	data	they	needed	to	make	the	analyses	
as	accurate	as	they	could	be.		Few	if	any	organizations	were	documenting	which	parts	were	failing	and	
causing	functional	failures	in	their	systems.
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	
	
	
	
	
BK	Reliability	
465	Bella	Vista	Drive	
Titusville,	FL		32780	 	
Phone:		+1	321-202-1717	
Email:		bill@billkeeter.com	
	
	
Testimonials	
	
	
	
Maintenance	planner	at	Graphics	Packaging	Industries	
	
“I	came	into	this	class	not	know	what	to	expect,	but	it	was	genuinely	challenging	and	enjoyable	
experience.”	
	
Marty	Casillas,	Quarry	Supervisor,	Hanson	Aggregates	
	
“Thanks	for	coming	to	our	Bridgeport	plant.		I	think	that	this	program	will	be	very	beneficial	to	
me	and	my	team	to	reach	our	“Goals”.”	
	
Oprison	Sorin,	Operations	Coordinator	
	
“I	want	to	thank	you	for	this	training	and	the	excellent	information	you	provided	for	us.”

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Introduction to FRACAS: Develop the Tools to Build an Effective Failure Reporting and Corrective Action System