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Introduction to ThousandEyes platform March 2025
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- 2. •Featured Speakers •Ian Waters •Director, Product Marketing •Igor Dovhan • Solutions Engineer
- 3. 3 © 2022 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Before we begin… • If you have any questions, please type them in the Questions window. • If you have any audio problems, please chat us for help. • A recording of this presentation will be sent to you in a few days.
- 4. 4 © 2022 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Agenda • ThousandEyes Assurance • Platform Overview • Use Cases & Demos • Internet Insights • Alerts, Dashboards & Integrations • Q&A
- 5. Digitization Disrupts IT: Adaptingto a New Reality 90% of Board of Directors see digital as an integral part of business strategies 80% of CxOs consider digital leadership as part of their job >50% of Infrastructure and Operations budget will be spent on unowned technology by 2027 70% of publicly reported outages caused by 3rd party operators Sources:
- 6. Factory Cameras and sensors Enterprise HQ Paris,France Home office Branch office Las Vegas, NV mobile user Cloud/SaaS provider Enterprise data center Edge data centers Mobile networks BYOD Enterprise edge Local ISP Transport Wireless gateway Regional data centers Cloud providers People, places and things Apps (data center, cloud) Enterprise connectivity networks Network services Cloud connectivity infrastructure Assuring User Experience Across a Distributed World
- 7. Factory Cameras and sensors Enterprise HQ Paris,France Home office Branch office Las Vegas, NV mobile user Cloud/SaaS provider Enterprise data center Edge data centers Mobile networks BYOD Enterprise edge Local ISP Transport Wireless gateway Regional data centers Cloud providers Assuring User Experience Across a Distributed World People, places and things Apps (data center, cloud) Enterprise connectivity networks Network services Cloud connectivity infrastructure Unowned but responsible
- 8. Factory Cameras and sensors Enterprise HQ Paris,France Home office Branch office Las Vegas, NV mobile user Cloud/SaaS provider Enterprise data center Edge data centers Mobile networks BYOD Enterprise edge Local ISP Transport Wireless gateway Regional data centers Cloud providers People, places and things Apps (data center, cloud) Enterprise connectivity networks Network services Cloud connectivity infrastructure Home Campus Data Center Branch Service Provider Internet SaaS Cloud Assuring User Experience Across a Distributed World
- 9. Assure end-to-end digitalexperiences over every network End-to-end visibility AI-driven intelligence Closed-loop operations Any user to any app, over every network. Proactive insights in the context of what matters–user experience. Recommend and execute actions across connected ecosystem. Digital Resilience Demands Assurance Home Campus Data Center Branch Service Provider Internet SaaS Cloud
- 10. The solution forDigital Resilience Apps, Data Center, Cloud and more Factory Clients Enterprise HQ Paris, France Home office Office
- 11. Agent Deployment Branch offices &remote users Enterprise data center Internet Hosting / SaaS provider ISP CDN • Last-mile monitoring • Real time end user monitoring Endpoint Agent • Inside-Out monitoring (on-prem) • Commonly for internal applications, SaaS and Site-to-Site Catalyst 8k Catalyst 9k Nexus 9k ASR1k ISR4k ISR1k Enterprise Agent • Outside-In monitoring • 1000+ agents in 270+ cities Cloud Agents PhoneOS (9800) MacOS RoomOS
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- 13. Use Cases &Demos
- 14. Our Use Cases Empoweringevery digital experience Your Apps Customer Enterprise Your Infrastructure Deliver stellar digital experiences to users Optimize and sustain the flow of your digital supply chain Keep workers connected and enjoying seamless app performance Workforce Your People
- 15. Many use cases.One ThousandEyes. ThousandEyes Assurance platform HYBRID WORK SAAS APPS COLLABORATION SECURE ACCESS WIFI CORE NETWORK VPN (HEADEND) SD-WAN / WAN WIFI ACCESS Multi-vendor HYBRID CLOUD DC ROUTING DC SWITCHING CLOUD NETWORK CLOUD SERVICES Team-specific views + common operational language to collaborate and share information One experience One UI One instance for organization-wide use cases Vendor-neutral and seamless with Cisco FSO OPENTELEMETRY SASE SD-WAN SSE INTERNET / SP Cisco Webex Cisco Secure Client Meraki Duo Meraki SD-WAN Catalyst SD-WAN Catalyst Switching Meraki SD-WAN Catalyst SD-WAN Cisco Umbrella Cisco Nexus Cisco Cisco AppDynamics Multicloud Defense Splunk
- 16. Customer Digital Experience YourApps Customer Enterprise Your Infrastructure Over 1000 vantage points all over the world Optimize and sustain the flow of your digital supply chain Keep workers connected and enjoying seamless app performance Workforce Your People
- 17. Enterprise Digital Experience YourApps Customer Enterprise Your Infrastructure Over 1000 vantage points all over the world Vantage points from inside your network to any critical dependency. Workforce Your People Use Cases: Sites, DCs, Dependencies, VOIP Agents: Hypervisors, Linux, NUCs, Pi’s Cisco Devices: • Catalyst 8k/9k • ISR/ASR • Nexus Switches • Meraki MX67 and above
- 18. Workforce Digital Experience YourApps Customer Enterprise Your Infrastructure Over 1000 vantage points all over the world Vantage points from inside your network to any critical dependency. Workforce Your People From the user’s perspective (Work from Home, traveling, etc.) • Windows and MacOS • Extension for Chrome and Edge • Part of Secure Client • Webex RoomOS & Phone OS • CPU, Memory, Wireless, VPN
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- 20. Macro outage detectionbased on ThousandEyes’ global collective intelligence dataset : • Understand when network outages that disrupt your global SD-WAN mesh • See SaaS application outages, and its scale and geographic scope Eliminate unnecessary troubleshooting cycles Package licenses (per region / service provider type) Internet Insights Scale service assurance with our collectively powered internet weather map
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- 22. Two states: • Triggered •Cleared Notification generated by ThousandEyes when test results meet conditions that you define Condition s Alerts and Dashboards • Widget-based layout with different templates available • Fully customizable to meet the unique requirements of each teams • Historical and real-time comparisons • 90 day retention Dashboards provide real-time network visibility, enabling faster issue detection, troubleshooting, and performance optimization.
- 23. Simplify your workflows Integratewith 3rd party products to get notified: Email 3rd Party Integrations Webhooks API
- 24. Network intelligence inyour ecosystem OpenTelemetry is supported by a variety of systems and platforms, providing a versatile solution to avoid vendor lock-in and fragmented services: Log Management & Analytics Application Monitoring Infrastructure Monitoring Cloud Providers
- 25. Data and AIto deliver continuous intelligence and automation Digital Experiences Assured by Cisco ThousandEyes End-to-end visibility AI-driven intelligence Closed-loop operations Powering Cross-Portfolio Capabilities
- 26. Learn more Free Trial Next Steps • Subscribeto our blogs https://blog.thousandeyes.com • Get a real-time view of the health of the Internet https://thousandeyes.com/outages • Sign up for a Free Trial: https://www.thousandeyes.com/signup • Request a demo: https://www.thousandeyes.com/request-demo
- 27. 27 © 2024 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential
Editor's Notes
- #5 Digital transformation disrupts IT, and the impact is significant.
- #6 Reality paints a different picture. Path from origination to consumption is riddled with immense complexity. Organizations rely on a mix of owned and unowned networking environments, creating a labyrinth of potential issues! What make us unique Unmatched telemetry data points collected Ecosystem integrations (cloud providers, across Cisco, incl Splunk) Innovations AI workflows
- #7 For customers, this is a crucial issue. The key realization is that it may not be their fault, but it is their responsibility. They may be paying AWS millions, but AWS doesn’t own the internet!
- #8 Gartner's survey of 2,400 CIOs reveals that digital leadership is crucial. Key priorities being excellent customer experience, improved operating margins, and revenue growth through digital investments. The good news is that Cisco ThousandEyes helps organizations progress each of these in assuring every digital experience.
- #9 Cisco empowers companies with Digital Resilience, ensuring they deliver exceptional digital experiences even amid disruptions or attacks. We achieve this through Assurance, a critical component of our strategy. At Cisco, Assurance capabilities are powered by ThousandEyes. Our approach stands out with three key pillars that differentiate us from the rest of the market: End-to-End Visibility: Unmatched visibility with millions of global vantage points and billions of daily measurements, providing deep insights across Enterprise, Internet, and Cloud networks, seamlessly integrated with Cisco's portfolio. AI-Driven Intelligence: Automated AI/ML insights to identify root causes and prioritize critical incidents, offering tailored recommendations and pattern analysis to optimize your environment. Closed-Loop Operations: Efficient resolution with automated workflows, optimized SD-WAN and cloud connectivity, and curated alerts, all supported by API integrations, webhooks, and OpenTelemetry.
- #10 Intervals don’t forget to mentoned and to summarize , wich combination of these agents we can monitorin anything from anyware across any network
- #11 The experience you want to deliver is seamless and direct...
- #12 End to end but also being able to see every single layer that impacts the experience. Starting with the application, the app infrastructure, the network and then to internet routing; you’re able to correlate those things across from one another so you know exactly how they’re impacting one another.
- #14 Whether it's customer or internal facing applications. Whether it's your workforce. Whether it's your SD-WAN, secure edge, or SASE infrastructure. We enable you to see across all of these critical areas to understand experience.
- #25 Seamless Integration: ThousandEyes is integrated across Cisco's entire portfolio, making it a natural fit for existing solutions. Differentiation: This broad integration enhances our differentiation in customer conversations. Simplified Ordering: ThousandEyes inclusion in customer orders is straightforward, enabling easy adoption without complex implementation.