Introduction to organization behaviour

1. Organizational Behavior

2. Organizational Behavior
the study of individual behavior and
group dynamics in organizations

3. Psychosocial
Behavioral
Interpersonal
Organizational Behavior:
Dynamics in Organizations
Organizational
Behavior

4. Organizational Variables that
Affect Human Behavior
Organizational
Design
Jobs
Work
Design
Performance
Appraisal
Organizational
Structure
Communication
Human
Behavior

5. External Perspective
Understand behavior in terms of external
events, environmental forces, and behavioral
consequences.
Internal
Perspective
Understand behavior
in terms of thoughts,
feelings, past experiences,
and needs.
Explain behavior by
examining individuals’
history and personal value
System.
Both perspectives have produced
motivational & leadership theories.
Explain behavior by examining surrounding
external events and environmental forces.

6. Psychology
the science
of human
behavior
Management
the study of overseeing
activities and supervising
people in organizations
Anthropology
the science of the
learned behavior of
human beings
Medicine
the applied science
of healing or treating
diseases to enhance
health and
well-being
Engineering
the applied science
of energy & matter
Sociology
the science
of society
Interdisciplinary
Influences on
Organizational
Behavior

7. Open Systems View of Organization

8. Formal vs. Informal Organization
Formal Organization – the official, legitimate,
and most visible part of the system
Informal Organization – the unofficial and
less visible part of the system
Hawthorne Studies: studies
conducted during the 1920’s and
1930’s that suggested the importance
of informal organizations

9. Formal & Informal Elements of Organizations
Formal organization
(overt)
Goals and objectives
Policies and procedures
Job descriptions
Financial resources
Authority structure
Communication channels
Products and services
Social Surface
Informal organization
(covert)
Beliefs and assumptions
Perceptions and attitudes
Values
Feelings, such as fear, joy
anger, trust, and hope
Group norms
Informal leaders

10. Global Competition in Business
Four challenges to managers relating to change
in organizations
• Globalization
• Technological Innovation
• Workplace Diversity
• Ethics and Character

11. Challenges to Managing Organizational
Behavior
1. Increasing globalization of organizations’ operating
territory
2. Increasing diversity of organizational workforces
3. Continuing technological innovation with its
companion need for skill enhancement
4. Continuing demand for higher levels of moral and
ethical behavior at work