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Introduction to Insight Care.
- 1. www.icarehealth.co.uk Insight Care from iCare Health Connect with iCareHealth:
- 2. www.icarehealth.co.uk Simple, Safe and Transparent – Insight Care Simple Over 30 million progress notes recorded in 2015 – demonstrating high level of acceptance and adoption by care home staff Safe Configured to exceed required standards of governance and evidence compliance to regulations Transparent True visibility at care home, area, regional and head office level. Ability to monitor trends and take proactive steps to improve care and profitability. Compliance and Governance Underpinning the System
- 3. www.icarehealth.co.uk Simple It is vital staff are able to access and input detailed person centred information quickly and efficiently, allowing for accurate point of care evidencing. Our three click user interface ensures staff are never more than three clicks away from the information they need to drive high quality person centred care. Safe By increasing the efficiency, frequency and accuracy of care evidencing and employing our real time actions and alerts, resident’s data can be compiled and interrogated far more efficiently, resulting in better informed care provision and alerts if actions are missed. Dashboards give heads up, real time information across the organization makes it far easier to monitor and ensure compliance. Transparent Our solutions promote transparency across individual units, sites and organisations. Increases in communication through the ability to quickly and easily compile data into real time reports allows for efficient auditing, compliance and more informed care provision. Ensuring staff are maximizing the quality of residents care rather then completing laborious manual auditing and evidencing.
- 4. www.icarehealth.co.uk Logging on – Role Based Security
- 5. www.icarehealth.co.uk System Security Each user has an individual username and password, this log on will determine the users access rights. This can range from read only, to read and update information. This security is role based and staff cannot access areas of the system that do not relate to their roles.
- 6. www.icarehealth.co.uk Care Dashboards (Home screen) Ensuring staff have instant visibility over care actions and can evidence as efficiently as possible whilst ensuring best practice and a person centric approach.
- 7. www.icarehealth.co.uk Accessing the Care Dashboard, staff are 3 clicks away from where they need to drive care provision. This ease of navigation coupled with interactive alerts and care tasks ensures staff know what to evidence, where to evidence and are prompted to ensure evidencing is person centered, follows best practice and are alerted to any necessary follow up processes. Care Dashboard – Simple
- 8. www.icarehealth.co.uk Care Dashboard – Safe The solution highlights key care actions derived from the care plan that need to be completed, based upon role, keyworker status or location within the organisation.
- 9. www.icarehealth.co.uk Care Dashboard – Transparent Once a care action is selected staff are then given the information they need to fulfill the task. Notes and useful hints can also be added to ensure staff are person centric, follow best practice and are aware of any necessary follow up procedures. Once ‘start task or continue task’ is selected staff are then linked to the relevant area of the solution to evidence the care given.
- 10. www.icarehealth.co.uk Care Dashboard – Efficient Once notified to the task all that is then left is for staff is to evidence the care provided. All entries on charts will request additional information and provide staff a unique opportunity, whilst they are engaged with residents to enter an additional person centered note, providing a great opportunity to capture more than just the residents clinical needs whilst carrying out care tasks.
- 11. www.icarehealth.co.uk Daily Notes (Progress Notes, Statements of Care) Ensuring staff are able to quickly and efficiently enter vital information on care provision. Also inclusive of automatically generated notes alerting staff to observations on charts and evaluations of Care Plan Elements.
- 12. www.icarehealth.co.uk Daily Notes – My Diary From this one screen staff can see a full overview of an individuals life including, ill being, well being, charts, assessments, care plan changes, professional visits, care tasks and a social snapshot of the resident . This screen ensured efficient access to resident information, vital to ensuring high quality care provision.
- 13. www.icarehealth.co.uk Charting & Observations Allowing staff to quickly add clinical observations onto industry standard charts, monitored by the solution to alert to changes from Base Line Health Ranges.
- 14. www.icarehealth.co.uk Charts – Simple All charts within the solution are based on industry recognised tools and include a mixture of drop downs for efficiency as well as free type options to ensure they are person centred.
- 15. www.icarehealth.co.uk Charts – Safe All charts observations entered are subject to checking against stored baseline healthy ranges, if an observation is outside of the set range it will be highlighted in red within the chart and an alerts will be raised on the Care Dashboard.
- 16. www.icarehealth.co.uk Viewing Charts – Transparent Viewing is available over any time period required by the manager, deputy, nurses or carers and allows for effective monitoring. Greater visibility from central locations allows for proactive monitoring of residents key clinical information.
- 17. www.icarehealth.co.uk Dynamic Care Planning and Assessments Build custom assessments to capture detailed, person centered information on residents across all areas of care provision. These assessments auto populate detailed, compliant and person centered care plans continually to ensure care plans are continually up to date without laborious manual reviews.
- 18. www.icarehealth.co.uk Assessments The system allows homes to easily and efficiently complete assessments, whilst maintaining the person centred approach. Homes fully manage their own assessments and assessments auto populate the care plan with the relevant details. The use of free text, drop down and multi select options within each assessment ensures efficiency, correct terminology and person centred care planning. Reviews to these assessments automatically update care plan as appropriate and ‘The Resident Tag’ in each assessment automatically switches to the residents preferred name.
- 19. www.icarehealth.co.uk Care Plans Care plans have three options a printable version, a summary version detailing just staff involvement and requirements and an evaluation version. The care plan based on the completed assessments offers a compliant, detailed and person centred overview of a residents clinical and social needs.
- 20. www.icarehealth.co.uk New Admissions Allowing staff taking enquiries to capture key information quickly and set follow up actions to simplify and automate the administration process.
- 21. www.icarehealth.co.uk New Admissions – Simple Staff can capture information on enquiries for residency directly in the system taking key information on the potential resident. Following this they can create task to alert the appropriate members of staff to complete follow up tasks such as a pre-admission assessments.
- 22. www.icarehealth.co.uk New Admissions – Safe The system allows all key data to be captured, including power of attorney, doctors and baseline health ranges that raise alerts if deviated from. Additions can be made at any time, as well as preparation for residents on waiting lists.
- 23. www.icarehealth.co.uk New Admissions - Transparent Fully configurable assessments, including pre-admission assessments ensure that you are able to capture the key data to fully understand the needs of the resident prior to admission. As Insight Care is designed to run on a mobile devise, pre-admission assessments can be completed directly within hospital or at a residents home, involving family and increasing the person centric nature of the data collected. Further enhancements to custom assessments can be added such as dependency scores payment bandings.
- 24. www.icarehealth.co.uk New Admissions - Transparent Occupancy management reports allow for visibility over admissions, discharges and the waiting list across unit, site, area and organization level. Pre-admission assessments can capture detail on dependency levels for use in setting fees and staffing levels with the ability to export data to excel for input into systems dedicated for these operations.
- 25. www.icarehealth.co.uk Handover Allowing staff to accurately handover vital clinical and social information from shift to shift quickly and efficiently.
- 26. www.icarehealth.co.uk Handover Handover is the single biggest loss of critical data within a home, the system allows for a full, mobile, printable and auditable handover. Allowing seniors/nurses to manage their own shifts, thus reducing safeguarding alerts.
- 27. www.icarehealth.co.uk Reporting Allowing for real-time information, instantly accessible on the Care Dashboard, fully configured by role to be relevant across across all levels of the organization.
- 28. www.icarehealth.co.uk Reporting – Simple All Management information dashboards are configured by individual across the organization and appear in real-time on the Care Dashboard. All reports have full drill down capacity allowing for detailed interrogation at the click of a button.
- 29. www.icarehealth.co.uk Reporting – Safe All reports have full drill down capability, allowing access to interrogate data at varying levels of detail to track trends and monitor catalysts. Allowing for proactive care provision. All reports are fully printable and exportable.
- 30. www.icarehealth.co.uk Reporting – Transparent Full access to management information across the organization, with ability to map and design additional management information reporting to suit organizational requirements across all levels.
- 31. www.icarehealth.co.uk Reporting - Efficient All Management information reports can be exported to secure PDF for sharing with external parties or to excel for further analysis.
- 32. www.icarehealth.co.uk Insight Care – Solution Features Solution Features Integrates with Insight Meds (EMAR) – A key benefit Progress Notes – Over 30 million progress notes recorded in 2015 Care Planning – Functionally rich Underpinnings of Compliance and Governance Alerts and Scheduled Actions Handovers Charts and Assessment Forms Role Based Security Cloud Based Management Reports
Editor's Notes
- Role Based security ensures staff only have access to elements of the solution relevant to their role.
- Immediately after logging into the solution with my unique password and username, all members of staff are presented with the Care Dashboard, this is configured to their individual role and responsibilities within the organisation. As a Carer or Senior all the information needed to ensure I am evidencing fully and following best practice is available directly through this screen. Our highly efficient ‘3 click interface’ ensures that I am never more than 3 clicks away from the information I need to evidence care provision fully, through custom assessments, charts or progress notes. I am also prompted through helpful notes to ensure I am following best practice and am being person centred in carrying out care actions and evidencing. Interactive alerts add an additional safeguard for residents, as the solution will actively alert me if residents vitals are deviating from the key baseline ranges set. I am also kept abreast of key events and information through the Messaging Tool.
- Key Care actions are highlighted to the relevant members of staff, based on care needs derived from the assessment process and communicated through the dashboard to the relevant carer, based on role, key worker status or location. This carer is then aware of care actions that need to take place to support residents and can select the action that they need to carry out. All actions are subject to an escalation process ensuring that if an action is missed it is highlighted as overdue. Actions are either automatically generated based on review dates for assessments or are manually input based on the needs derived from the care plan, this ensures that a more holistic approach is taken to a residents care observing more person centric needs rather than just clinical needs.
- This three click process of alerting staff to a care action, highlighting the action and giving them all the information before linking them to the relevant area of the solution to complete the action ensures that best practice is followed and all care provision is accurately evidenced. Audits can be performed on actions being completed and a separate view within the residents profile allows for a holistic view of all the residents actions.
- Adding observations to charts is very simple, staff are prompted to enter the key resident information. Charts also include areas for additional information, allowing staff to capture holistic person centric information at the point of evidencing.
- This allows staff to quickly and easily access