An interview is a formal meeting where one person asks questions of another to evaluate them. The main purposes of an interview are to see how an applicant looks, interacts, thinks and will perform on the job. There are several types of interviews, including job interviews, information interviews, persuasive interviews, exit interviews, evaluation interviews, counseling interviews, conflict resolution interviews, disciplinary interviews, termination interviews, and stress interviews. Nonverbal communication like appearance, facial expressions, posture, walking and body language are important during an interview. Common mistakes made in interviews include poor personal appearance, lack of preparation or knowledge, and poor communication skills.

1. INTERVIEW
Shubhra Gautam

2. DEFINITION
 An interview is a formal meeting in which a person
questions or evaluate other person
 The person who ask questions is called the
Interviewer and the person who replies is the
Interviewee.

3. PURPOSE & OBJECTIVE
 First, it is the only way to see an applicant in action
– how he looks, his manner, his bearing.
 Second, it is the only way to witness how he
interacts and how he responds, his way of thinking,
the effect of his personality on others.
 Third, it is perhaps the best way to get at the ‘will
do’ features of a performance- motivation, initiative,
stability, perseverance, work, habits and judgments.

4. TYPES OF INTERVIEW
 Job
 Information
 Persuasive
 Exit
 Evaluation
 Counselling
 Conflict-resolution
 Disciplinary
 Termination
 Stress Interview

5. JOB
 Both make good impression
 Can be advertised by newspaper, magazine or
campus interview

6. Information Interview
The interviewer ask set of questions and clarifies
his doubts.
He listens to interviewee’s answer
This is done with pre-determined purpose

7. Persuasive Interviews:
 Salesmen perform individual selling or industrial
marketing
 The persuader discusses potential customers
needs and show howthe product or concept can
fulfill needs

8. Exit

9. Evaluation/Assessment
 This is more of Discussion.
 Focus is on career development, shortcoming,
areas which need improvement,training needs,
opportunities for promotion
 Immediate boss does this

10. Counselling
Senior talks to a subordinate about personal
problems that are interfering with work
performance.

11. Conflict resolution
 Both parties are right & important
 Need arise to resolve conflict in formal way
 In this, both parties are encouraged to adjust
their perceptions & attitudes to create more
productive climate for work.

12.  Termination

13. Disciplinary Interview:
 Need to correct the behavior of employee
who has ignored the rules and regulations
of organization
 The interviewer should have empathetic
listening skills

14. Stress Interview
 Candidates are put in Stressful situation in order
to test the reaction to stress.
 A stress interview test qualities as courage,
tact,cool temper,self command which are needed
in worst situation in job or business
 Several methods are employed for this:

15. STRESS INTERVIEW
1. Questions are asked by different people
together
2. Cross questioning and creating confusion
3. Arguing
4. Rapid fire questioning on different topics take
place
5. The candidates are subjected to silence and
inattention

16. NON VERBAL COMMUNICATION
DURING INTERVIEW

17. APPEARANCES
 Candidate should be properly groomed
 Nails should be clean & well cut
 Personal hygiene
 Hair gel and combed properly
 Clothes should be well laundered and well fitted
 Footwear should be appropriate and clean
 Hand bag

18. FACIAL EXPRESSIONS
 EYES
 SMILE

19.  WALK

20. POSTURES
 Should be confident
 Should sit in a smart way
 Walking properly
 Body movement should be smart
 Body language should be positive

21. JOB INTERVIEW ETIQUETTES
 An appropriate greeting: eg: Hello, Good morning
etc. should be said
 Shake hand with firmness
 Do not sit down until asked
 Take care while shifting chair, it should not be nosily
 Be comfortable in handling your folder, bag. Do not
show clumsiness
 Do not be over profuse in answering
 Thank them politely after Interview
 Maintain a smart posture throughout.

22. MISTAKES GENERALLY COMMITTED
IN INTERVIEW
 Poor personal Appearance
 He seems to show he knows all
 Lack of knowledge and experience
 Is not prepared for interview
 Has no real interest in job

23. MISTAKES GENERALLY COMMITTED
IN INTERVIEW
 Lacks planning for his career
 Lacks enthusiasm
 Limp Handshake
 Lacks maturity and tact
 He is conceited
 He is Overbearing

24. Thank you