The document discusses opportunities for the Institute of Forensic Education (IFFE) to engage mobile users across cultures through their content about crime scene investigations. While IFFE's graphic videos would be inappropriate to share directly via mobile apps, the document proposes developing mobile games or apps to generate interest in their content and brand. It emphasizes the need to respect cultural differences in various countries and tailor marketing communications accordingly. By stimulating interest through mobile platforms, IFFE can drive users to access their full video resources on computers. As mobile access continues expanding globally, companies have more opportunities to reach diverse international audiences with culturally sensitive content.

1.
Aaron
Abbott—www.BrandLessBox.com
1
Running Head: INTERNET MARKETING CONTEXT
Internet Marketing Context:
Engaging mobile users across cultures and mediums.
Aaron Michael Abbott
www.BrandLessBox.com

2.
Aaron
Abbott—www.BrandLessBox.com
2
As businesses begin to understand that “mobile devices
offer a new platform for [them] to differentiate themselves
from others and to speak directly with their customers”
(FairWinds.com, p. 1), new opportunities emerge. In
reference to the videos sold by the Institute for Forensic
Education (IFFE), the fact that the content is very graphic
and disturbing to most, allowing free and uninhibited
access via mobile applications through such devices would
be unethical. Allowing the everyday person to be exposed,
in a public place, to a mutilated body is not an option.
However, this does not mean that IFFE cannot be creative
and develop applications for these mobile devices that
reach into the consumer desires for media content relating
to crime scene investigation. Look at the international
success of CBS’s CSI. The topic has international appeal,
which crosses borders and cultures. It is fair to say that
all cultures unite on one concept——that dead is dead. And
we present the reality of death in a professional
environment developed to educate those who have grown true
interest for crime scene and forensic investigation.
Recognizing the fact that “the content they find will
dictate the quality of their experience,” (FairWinds.com,
p. 7) means that IFFE can create user experiences without
showing the actual graphic videos via mobile platforms.

3.
Aaron
Abbott—www.BrandLessBox.com
3
Creating an experience on the mobile devices, will generate
brand loyalty, and the user’s desire to absorb the
uncensored video content, will drive them to that
experience via the computer’s Internet portal.
Figure 1. Traditional Internet versus mobile context of
access and consumption.
Traditional
Computer
Mobile
Access
Access
User
interested
in
User
intersted
in
subject
matter.
subject
matter.
Web
Mobile
Web
search
search
or
social
or
search
via
social
network
search
network
app
Access
to
videos
Access
to
mobile
and
Web
site
apps
apps
Conversion
on
Conversion
on
site
device.
Provides
for
acces
to
all
limited
acccess
now,
resources
but
guarantees
full
access
on
computer

4.
Aaron
Abbott—www.BrandLessBox.com
4
“Nokia estimates that by 2015, 5 [billion] people
globally will have access to an always-on mobile internet
connection, and there will be a 100-fold increase in mobile
network traffic” (Clark, 2008). With an ever-growing
number of people accessing the Internet via mobile devices,
and a worldwide interest for the content that IFFE has;
there is a huge potential for the company to generate a
tremendous amount of users via these evolving platforms.
Allowing users to access content that has universal appeal,
regardless of culture, is true opportunity. IFFE, as with
any marketer, must take on the responsibility to understand
the customs and languages of these cultures in order to
communicate the true intent of the brand’s mission. Viewing
a country as an international segment, or digging deeper
and looking into the cultural segmentations within the
countries themselves is dependent on the availability of
money/resources to do so. Ignoring cultural differences in
ones own local geographic population is impossible just
about anywhere——in these days. So how can any company
ignore cultural segmentations from country to country, let
alone city to city? IFFE has a product that has humanistic
appeal that steps beyond cultural differences. Yet, one
must still respect these differences. IFFE must know what
the content translates into in Japanese. Maybe saying “to

5.
Aaron
Abbott—www.BrandLessBox.com
5
preserve findings” means, in that culture, something
offensive. Pursuing international marketing efforts, means
understanding all consumers, which will ensure your brand
is translated, communicated, and received by an ever-
growing Internet consumer culture.
Figure 2. Cultural Uniformity vs. Cultural Variation
Cultural
Cultural
Uniformity— Variation—
International
Local
Cultural
differences
Cultural
differences
between
countries.
within
a
country.
Appreciation
of
the
Can
lose
scope
of
many
cultures
that
true
cultural
make
up
the
vast
differences
and
facts.
majority
of
any
local
Lead
to
stereotyping.
commmunity
in
a
speciNic
region.
With
appropriate
Lead
to
insights
of
Ninancing,
taking
where
to
market.
these
principles
and
Create
a
general
applying
country
by
global
message
and/ country
will
allow
or
brand.
for
truly
targeted
global
marketing.

6.
Aaron
Abbott—www.BrandLessBox.com
6
In closing, as mobile technologies develop and access
increases globally, companies will have more opportunities
to generate brand awareness with content that crosses
borders and cultures. Creating crime scene games for
mobile phones is one such opportunity for IFFE. Creating a
platform that stimulates interest via mobile devices can
drive brand loyalty. Considering the psychological
determinants of how people communicate, combined with geo-
behavioral targeting technologies via mobile devices, will
allow any company to generate truly effective marketing
campaigns. Respecting different cultures, knowing how and
where they interact, and how they behave on the Internet
must be understood in order to create effectively
innovative marketing communications. Understanding that
“mobile phones are increasingly being used to access more
elaborate data services” (FinancialExpress.com, 2008),
means that you can effectively prepare for the day when the
mobile handheld phone is just as fast as your computer at
home. That the only difference is the size of the screen.
The capabilities of mobile devices allow the marketer to
see when and where the “who” they need to figure out is,
and determine (guess) why they are there. Then the perfect
message is delivered to generate the conversion.
Traditional media only dreamed of these days. For IFFE,

7.
Aaron
Abbott—www.BrandLessBox.com
7
this means appealing to the curiosity for crime scene
investigations via mobile devices, and drive the user to
the reality videos at home, on the computer. Respecting
cultures and communicating effectively with these emerging
technologies and communication mediums will drive
international and cross-culture success.

8.
Aaron
Abbott—www.BrandLessBox.com
8
References
Clark, M. (2008). Mobile search: all to play for.
Marketing. Retrieved January 24, 2010 from http://w
eb.ebscohost.com/ehost/detail?vid=4&hid=7&sid=a9ca46b1
-b6a2-45f1-b290-71e5bc4f5ce2%40sessionmgr113&bdata=J
nNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=33398553
FairWindsPartners.com (2007). What is the mobile Web.
Mobile Web. 2(7). Retrieved on January 24, 2010 from
http://www.fairwindspartners.com/en/newsroom/perspecti
ves/vol-2-issue-7/mobile-web
FinancialExpress.com (2008). The meek shall inherit the
Web. Retrieved on January 24, 2010 from http://www
.financialexpress.com/news/the-meek-shall-inherit-the-
web/358395/1