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Finance 
0If the business is short of cash flow 
IMPACT: They won’t be able to pay their bills 
CONSEQUENCE: They could go into 
administration
Finance 
0If the price of the stock they are buying 
in increases 
IMPACT: Their costs will increase 
CONSEQUENCE: The business may have to 
raise their prices which may put off 
customers.
Decision Making 
0Managers may make unpopular 
decisions 
IMPACT: The staff become demotivated 
CONSEQUENCE: The staff produce a poorer 
standard of work. This may put off 
customers.
Decision Making 
0If a managers is a poor decision maker 
IMPACT: The staff workload may increase 
CONSEQUENCE: The staff become 
demotivated and may leave the business.
Employees 
0If the staff are under-trained 
IMPACT: They may not produce the standard 
of quality the business is expecting. 
CONSEQUENCE: Customers may go 
elsewhere to find better quality.
Employees 
0If you have staff who have gained a 
high level of skill 
IMPACT: Staff will require/Demand a higher 
pay. 
CONSEQUENCE: This leads to higher costs 
which means the business has less to spend 
on raw materials.
Technology 
0If the current technology the business 
has is outdated. 
IMPACT: Other businesses may be able to do 
the job better because they have invested in 
newer technology. 
CONSEQUENCE: The business may lose 
market share.
Technology 
0The business has invested in a new 
production line. 
IMPACT: The staff may need to be retrained. 
CONSEQUENCE: The business may need to 
spend more money on the top of the original 
investment to train staff.

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17. Internal factors

  • 1.
  • 2. Finance 0If the business is short of cash flow IMPACT: They won’t be able to pay their bills CONSEQUENCE: They could go into administration
  • 3. Finance 0If the price of the stock they are buying in increases IMPACT: Their costs will increase CONSEQUENCE: The business may have to raise their prices which may put off customers.
  • 4. Decision Making 0Managers may make unpopular decisions IMPACT: The staff become demotivated CONSEQUENCE: The staff produce a poorer standard of work. This may put off customers.
  • 5. Decision Making 0If a managers is a poor decision maker IMPACT: The staff workload may increase CONSEQUENCE: The staff become demotivated and may leave the business.
  • 6. Employees 0If the staff are under-trained IMPACT: They may not produce the standard of quality the business is expecting. CONSEQUENCE: Customers may go elsewhere to find better quality.
  • 7. Employees 0If you have staff who have gained a high level of skill IMPACT: Staff will require/Demand a higher pay. CONSEQUENCE: This leads to higher costs which means the business has less to spend on raw materials.
  • 8. Technology 0If the current technology the business has is outdated. IMPACT: Other businesses may be able to do the job better because they have invested in newer technology. CONSEQUENCE: The business may lose market share.
  • 9. Technology 0The business has invested in a new production line. IMPACT: The staff may need to be retrained. CONSEQUENCE: The business may need to spend more money on the top of the original investment to train staff.