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Internal Factors Affecting
Procurement Process at Oman
Airports Management Company
in Oman
Contents
 Introduction
 Research Objective
 Research Method
 Research Questions
 Finding and Recommendations
 Conclusion
 Objective
Sultan Alkaabi
Introduction
The purpose the research is to understand the internal factors, affecting the procurement
process at the OAMC. Also, the researcher will try to recommend solutions for the
organization to create an efficient process that can help procurement team to do their jobs in
an effective way. This research was conducted by collecting opinion of the employees
involved in the purchasing processes, procedures and procurement team with the help of a
survey a questionnaire. This study aimed to see the internal factors that affect the procurement
process of supply goods and service at OAMC in the air-line industry.
Sultan Alkaabi
Objective
 To find way to smoothly run the business in effective way and protect the organization
from any corruptions.
 To improve the procurement process and implement the best practice in the organization
Sultan Alkaabi
Research Method
 The researcher use a descriptive research design to investigate on the internal factors
affecting the procurement process in Oman Airports Company in the Sultanate of Oman.
It includes surveys and fact finding enquiries with the help of a questionnaire. Also, some
statistical tool has been applied with the help of SPSS program to see the effect of internal
factors on the procurement process at OAMC. The aim purpose of descriptive study is to
explain the situation as it exists today.
 The research was done collecting quantitative information with the help of questionnaire
as primary source of data
 The secondary data on the related subject was also collected through other sources like
books, research, journals and internal memo as well as internet.
Sultan Alkaabi
Research Main Questions
 What are the internal factors affecting the procurement process?
 What is the effect of accountability on procurement process?
 How effective is Information Communication Technology (ICT) adoption support
on procurement process?
 What is the effect of the operating process and operation on the procurement
process in the airline sector and airports?
 How the procurement staff competencies affect the efficiency of procurement
function in airline sector and airports?
 How does ethics affect the procurement process?
Sultan Alkaabi
Designation of the Respondents
23%
27%30%
7%
3%
7% 3%
Designation
Head/Manager
Assistant Head/Assistant Manager
Supervisor
Executive Assistant
Administrators
Projects Engineer
Accountant
Designation Frequency Percentage
Head/ Manager 7 23%
Assistant Head/ Manager 8 27%
Supervisor 9 30%
Executive Assistant 2 7%
Administrators 1 3%
Project Engineer 2 7%
Accountant 1 3%
Total 30 100%Sultan Alkaabi
27%
50%
23%
Very great extent Great extent Moderate extent
Officials involved in procurement must not make improper use of their
position.
Scale Frequency Percentage
Very great extent 8 27%
Great extent 15 50%
Moderate extent 7 23%
Total 30 100%
Sultan Alkaabi
Important to take action for nonperformance or corrupt
behavior of the procurement staff.
Very great extent
33%
Great extent
57%
Moderate extent
10%
Very great extent Great extent Moderate extent
Scale Frequency Percentage
Very great extent 10 33%
Great extent 17 57%
Moderate extent 3 10%
Total 30 100%
Sultan Alkaabi
33%
47%
13%
7%
Very great extent
Great extent
Moderate extent
Little extent
Accountability of the Procurement Staff affects the Procurement Process.
Scale Frequency Percentage
Very great extent 10 33%
Great extent 14 47%
Moderate extent 4 13%
Little extent 2 7%
Total 30 100%
Sultan Alkaabi
Organization utilize ICT to enhance the services by
lowering costs and increasing productivity in the procurement
processes.
24%
41%
21%
14%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Very great extent Great extent Moderate extent Little extent
Scale Frequency Percentage
Very great extent 7 24%
Great extent 12 41%
Moderate extent 6 21%
Little extent 4 14%
Total 30 100%
Sultan Alkaabi
ICT adoption affect Procurement of Supplies in the Organization.
Very great extent
20%
Great extent
47%
Moderate extent
23%
Little extent
10%
Very great extent Great extent Moderate extent Little extent
Scale Frequency Percentage
Very great extent 4 20%
Great extent 14 47%
Moderate extent 7 23%
Little extent 3 10%
Total 30 100%
Sultan Alkaabi
Table 4.34: Correlation Table
Operating Procedures Accountability ICT
Staff
Competency Ethics Procurement Process
Operating
Procedures
Pearson Correlation
1 .964** .957** .950** .956** .977**
Sig. (2-tailed)
.000 .000 .000 .000 .000
N 30 30 30 30 30 30
Accountability Pearson Correlation .964** 1 .932** .936** .937** .968**
Sig. (2-tailed) .000 .000 .000 .000 .000
N 30 30 30 30 30 30
ICT Pearson Correlation
.957** .932** 1 .984** .977** .970**
Sig. (2-tailed)
.000 .000 .000 .000 .000
N 30 30 30 30 30 30
Staff
Competency
Pearson Correlation .950** .936** .984** 1 .966** .973**
Sig. (2-tailed) .000 .000 .000 .000 .000
N 30 30 30 30 30 30
Ethics Pearson Correlation .956** .937** .977** .966** 1 .962**
Sig. (2-tailed) .000 .000 .000 .000 .000
N 30 30 30 30 30 30
Procurement
Process
Pearson Correlation .977** .968** .970** .973** .962** 1
Sig. (2-tailed) .000 .000 .000 .000 .000
N 30 30 30 30 30 30
**. Correlation is significant at the 0.01 level (2-tailed).
tan Alkaabi
Findings & Recommendation
 The study found that procurement process in Oman Airports Management was
affected by the internal factors considered for this study
 The accountability factor was the most important factor affecting the
procurement process
 followed by the operating procedures, ethics, staff competency, and finally the
ICT
 the officials should know their professional responsibilities and should not be
engaging in any unethical action.
 organization should utilizing the ICT to enhance the services by lowering costs
and increasing productivity in the procurement processes
Sultan Alkaabi
Findings & Recommendation
 procurement technique must stay taken more effective.
 Performance incentives necessity to stand supplied in conformity with
employees to reward good performance.
 Up to date the ICT.
 Work morality is integral within the advancement concerning organizational
performance
 Responsibilities of officials should be will defined so no one individual can gain
his personal interest.
 Good Training should be provided
Sultan Alkaabi
Conclusion
 The study found that procurement process in Oman Airports Management was
affected by the internal factors considered for this study. The accountability
factor was the most important factor affecting the procurement process
followed by the operating procedures, ethics, staff competency, and finally the
ICT. Almost 80% of the respondents were aware of the procurement process
meaning that the staff is well informed about the procurement process.
Sultan Alkaabi
Objective
 To find way to smoothly run the business in effective way and protect the
organization from any corruptions.
 To improve the procurement process and implement the best practice in the
organization
Sultan Alkaabi
Sultan Alkaabi
Sultan Alkaabi
Thank You

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Internal factors affecting procurement process

  • 1. Internal Factors Affecting Procurement Process at Oman Airports Management Company in Oman
  • 2. Contents  Introduction  Research Objective  Research Method  Research Questions  Finding and Recommendations  Conclusion  Objective Sultan Alkaabi
  • 3. Introduction The purpose the research is to understand the internal factors, affecting the procurement process at the OAMC. Also, the researcher will try to recommend solutions for the organization to create an efficient process that can help procurement team to do their jobs in an effective way. This research was conducted by collecting opinion of the employees involved in the purchasing processes, procedures and procurement team with the help of a survey a questionnaire. This study aimed to see the internal factors that affect the procurement process of supply goods and service at OAMC in the air-line industry. Sultan Alkaabi
  • 4. Objective  To find way to smoothly run the business in effective way and protect the organization from any corruptions.  To improve the procurement process and implement the best practice in the organization Sultan Alkaabi
  • 5. Research Method  The researcher use a descriptive research design to investigate on the internal factors affecting the procurement process in Oman Airports Company in the Sultanate of Oman. It includes surveys and fact finding enquiries with the help of a questionnaire. Also, some statistical tool has been applied with the help of SPSS program to see the effect of internal factors on the procurement process at OAMC. The aim purpose of descriptive study is to explain the situation as it exists today.  The research was done collecting quantitative information with the help of questionnaire as primary source of data  The secondary data on the related subject was also collected through other sources like books, research, journals and internal memo as well as internet. Sultan Alkaabi
  • 6. Research Main Questions  What are the internal factors affecting the procurement process?  What is the effect of accountability on procurement process?  How effective is Information Communication Technology (ICT) adoption support on procurement process?  What is the effect of the operating process and operation on the procurement process in the airline sector and airports?  How the procurement staff competencies affect the efficiency of procurement function in airline sector and airports?  How does ethics affect the procurement process? Sultan Alkaabi
  • 7. Designation of the Respondents 23% 27%30% 7% 3% 7% 3% Designation Head/Manager Assistant Head/Assistant Manager Supervisor Executive Assistant Administrators Projects Engineer Accountant Designation Frequency Percentage Head/ Manager 7 23% Assistant Head/ Manager 8 27% Supervisor 9 30% Executive Assistant 2 7% Administrators 1 3% Project Engineer 2 7% Accountant 1 3% Total 30 100%Sultan Alkaabi
  • 8. 27% 50% 23% Very great extent Great extent Moderate extent Officials involved in procurement must not make improper use of their position. Scale Frequency Percentage Very great extent 8 27% Great extent 15 50% Moderate extent 7 23% Total 30 100% Sultan Alkaabi
  • 9. Important to take action for nonperformance or corrupt behavior of the procurement staff. Very great extent 33% Great extent 57% Moderate extent 10% Very great extent Great extent Moderate extent Scale Frequency Percentage Very great extent 10 33% Great extent 17 57% Moderate extent 3 10% Total 30 100% Sultan Alkaabi
  • 10. 33% 47% 13% 7% Very great extent Great extent Moderate extent Little extent Accountability of the Procurement Staff affects the Procurement Process. Scale Frequency Percentage Very great extent 10 33% Great extent 14 47% Moderate extent 4 13% Little extent 2 7% Total 30 100% Sultan Alkaabi
  • 11. Organization utilize ICT to enhance the services by lowering costs and increasing productivity in the procurement processes. 24% 41% 21% 14% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Very great extent Great extent Moderate extent Little extent Scale Frequency Percentage Very great extent 7 24% Great extent 12 41% Moderate extent 6 21% Little extent 4 14% Total 30 100% Sultan Alkaabi
  • 12. ICT adoption affect Procurement of Supplies in the Organization. Very great extent 20% Great extent 47% Moderate extent 23% Little extent 10% Very great extent Great extent Moderate extent Little extent Scale Frequency Percentage Very great extent 4 20% Great extent 14 47% Moderate extent 7 23% Little extent 3 10% Total 30 100% Sultan Alkaabi
  • 13. Table 4.34: Correlation Table Operating Procedures Accountability ICT Staff Competency Ethics Procurement Process Operating Procedures Pearson Correlation 1 .964** .957** .950** .956** .977** Sig. (2-tailed) .000 .000 .000 .000 .000 N 30 30 30 30 30 30 Accountability Pearson Correlation .964** 1 .932** .936** .937** .968** Sig. (2-tailed) .000 .000 .000 .000 .000 N 30 30 30 30 30 30 ICT Pearson Correlation .957** .932** 1 .984** .977** .970** Sig. (2-tailed) .000 .000 .000 .000 .000 N 30 30 30 30 30 30 Staff Competency Pearson Correlation .950** .936** .984** 1 .966** .973** Sig. (2-tailed) .000 .000 .000 .000 .000 N 30 30 30 30 30 30 Ethics Pearson Correlation .956** .937** .977** .966** 1 .962** Sig. (2-tailed) .000 .000 .000 .000 .000 N 30 30 30 30 30 30 Procurement Process Pearson Correlation .977** .968** .970** .973** .962** 1 Sig. (2-tailed) .000 .000 .000 .000 .000 N 30 30 30 30 30 30 **. Correlation is significant at the 0.01 level (2-tailed). tan Alkaabi
  • 14. Findings & Recommendation  The study found that procurement process in Oman Airports Management was affected by the internal factors considered for this study  The accountability factor was the most important factor affecting the procurement process  followed by the operating procedures, ethics, staff competency, and finally the ICT  the officials should know their professional responsibilities and should not be engaging in any unethical action.  organization should utilizing the ICT to enhance the services by lowering costs and increasing productivity in the procurement processes Sultan Alkaabi
  • 15. Findings & Recommendation  procurement technique must stay taken more effective.  Performance incentives necessity to stand supplied in conformity with employees to reward good performance.  Up to date the ICT.  Work morality is integral within the advancement concerning organizational performance  Responsibilities of officials should be will defined so no one individual can gain his personal interest.  Good Training should be provided Sultan Alkaabi
  • 16. Conclusion  The study found that procurement process in Oman Airports Management was affected by the internal factors considered for this study. The accountability factor was the most important factor affecting the procurement process followed by the operating procedures, ethics, staff competency, and finally the ICT. Almost 80% of the respondents were aware of the procurement process meaning that the staff is well informed about the procurement process. Sultan Alkaabi
  • 17. Objective  To find way to smoothly run the business in effective way and protect the organization from any corruptions.  To improve the procurement process and implement the best practice in the organization Sultan Alkaabi