UniServe™ NXT, A Rapid Enterprise Application Production Platform helps you build digital ecosystems and enables enterprises to enhance their customer experience.

1. INTENSE TECHNOLOGIES LIMITED

2. Intense Technologies produces software
products that are designed for digital business
transformation. Our platform is cloud-based
and designed to seamlessly integrate with our
clients’ existing systems. There is no need to rip
and replace existing assets, ensuring a rapid
return on investment despite technological
barriers.

3. Digital Transformation
Business Process Management
Robotic Process Automation
Customer Communication Management
B2B Customer Experience
Omni-Channel-Customer-Experience

4. Digital Transformation
Digital transformation is not just desirable – it’s absolutely
necessary
UniServe™ NXT digitalizes operations processes, allowing you to
re-engineer them to deliver business objectives and metrics
automatically. Our platform lets you leverage data obtained
through customer engagements and use it to enhance products,
services, operations, and brand equity.

5. Business Process Management
The UniServe™ NXT platform helps you become customer-centric.
By providing a unified, responsive interface to all stakeholders,
unique customer experiences can be tailored, deepening customer
loyalty – and with it, increasing your Net Promoter Score!

6. Robotic Process Automation
We offer process automation and machine learning services for
document classification, document separation, and data extraction of all
document types. This may include structured forms, semi-structured
documents, and completely unstructured documents. We use OCR and
parsing technology to route non-voice customer queries, requests, and
complaints to the appropriate customer care representative.

7. Customer Communication
Management
UniServe™ NXT platform helps you gain a complete view of your
customers by bridging data and process silos. It also lets you
design interactive and personalized customer messages and
apply business rules to messaging context, delivering
consistent communications through all physical and digital
channels.

8. B2B Customer Experience
With UniServe™ NXT, your enterprise customers can modulate
their services based on their own unique needs. They can define
their organization hierarchies and access controls for every role.
They can assign budgets and configure alerts on spend limits,
define address books that demarcate personal and official contacts,
and much more.

9. Omni-Channel-Customer-Experience
Omni-channel experiences ensure a smooth transition
between physical and digital channels. They produce near
real-time updates of customer interactions on various
channels, which can be sent to all stakeholders – like CRM
executives, physical store agents, partners, and field
personnel. UniServe™ NXT brings people, processes, and
technology together to deliver the full omni-channel
experience.

10. Our Partners

11. Contact US
INTENSE TECHNOLOGIES LIMITED
Corporate Headquarters
A1, Vikrampuri
Secunderabad – 5000 09. Telangana
INDIA

12. Thank you