This document outlines KineticX's approach to providing customer relationship management. It discusses KineticX's vision of empowering companies to establish strong customer relationships through innovative tools. The document also highlights key benefits of KineticX's CRM solution such as reduced errors, enhanced decision making, and easy access to reports. It claims KineticX views partnerships not just as projects but opportunities to provide value through people, experience, and processes.
MCB.DIGITAL is a strategic Digital business consultancy
Life and digital are no longer separate
We help clients succeed in a world increasingly digital
For a digital world, calls for digital business
Reimagining Life Through Digital
uContact is a simple, customizable and truly omnichannel solution for Contact Centers, that allows them to have all the inbound and outbound channels (voice, text, and video) in one single place.
For more information: https://integraccs.com/omni/
Market developer offers highly intuitive and flexible crm system helping busi...IconicdigitalUK
MarketDeveloper offers MDv5.1 customer relationship management system that helps businesses improve their customer service. Their customer relationship management system is not just the application of technology, but its marketing strategy that helps businesses learn more about their customers' needs and behaviours in order to develop stronger relationships with them.
MCB.DIGITAL is a strategic Digital business consultancy
Life and digital are no longer separate
We help clients succeed in a world increasingly digital
For a digital world, calls for digital business
Reimagining Life Through Digital
uContact is a simple, customizable and truly omnichannel solution for Contact Centers, that allows them to have all the inbound and outbound channels (voice, text, and video) in one single place.
For more information: https://integraccs.com/omni/
Market developer offers highly intuitive and flexible crm system helping busi...IconicdigitalUK
MarketDeveloper offers MDv5.1 customer relationship management system that helps businesses improve their customer service. Their customer relationship management system is not just the application of technology, but its marketing strategy that helps businesses learn more about their customers' needs and behaviours in order to develop stronger relationships with them.
Optimisator: Digital Transformation BenefitsOptimisator
Digital transformation integrates every level and function in a
modern business. Intelligent technologies give organizations
the essential tools they need to survive and thrive.
By Optimisator
On-going transformation is required to improve service delivery, deliver tangible savings and provide more secure solutions that enable collaboration within and between departments which is critical to ensure sharing of ideas, solutions and less duplication across services.
Having experienced a time of change and upheaval like no other in recent times, the financial services industry is now in a period of strategic transformation, faced with a unique set of challenges and opportunities. Technology lies at the heart of this transformation, underpinning many of the opportunities that exist for financial services industries to stand apart from their competitors, forge more meaningful connections with customers and to get the most from the information and people in their organisations.
Mobile CRM: a New Perspective Mobile sales teams are usually composed of a firm’s most valuable salespeople: the ones who close the most deals and are the most direct generators of new revenue.
Digital transformation Online guide to expert analyses and digital strategy d...Miodrag Kostic, CMC
Digital transformation consulting workshop training course
How to create expert analyses, digital road map and strategy?
Miodrag Kostic, CMC, CDC
Certified digital transformation expert, consultant - Serbia, Belgrade
http://www.businessknowledge.biz/
http://www.miodragkostic.com/
Taction’s CRM experts assist businesses in identifying the right CRM platform using best practices and tools to build most cost effective customized CRM applications as per the business process automation & customer relationship management strategy. We have extensive experience in Process Re-engineering, CRM Development, CRM Customization, CRM Migration, Workflow Automation and CRM Implementation across technology stack to different industry verticals around the world. Our key strength lies in building an end-to-end CRM ecosystem with tight integration with legacy and front end systems.
How Mobile Technology Drives Sales ProductivityMaximizerCRM
Designing a mobile communications strategy that improves sales effectiveness, what leading companies are achieving with mobile CRM and how mobility is more fundamental than ever for improving productivity and responding to customers.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
Cloud Industry is a leading provider of tailor-made cloud solutions for companies and organisations in a broad range of fields. Our exclusive IT and consulting services have already helped both traditional and new businesses move their IT infrastructure to the cloud, empowering them to increase efficiency, cut costs and increase their bottom line.
Placing great value on the importance of a strong and dynamic team, we have assembled a diverse group of industry professionals and technical experts. Highly creative and driven by challenges, our teams are intensely passionate about developing, implementing and maintaining innovative and tailored cloud solutions. To ensure that each client receives the most appropriate solution for their specific needs, we begin every project by reviewing and analysing the client’s business on a microscopic level. Only then can we start to work on a solution that is as unique and individual as your company.
Whether you are looking for a CRM system, a digital marketing solution, a finance or HR system, or online, telephony or legal solutions, we can design the solution that gives you that tailor-made fit.
Optimisator: Digital Transformation BenefitsOptimisator
Digital transformation integrates every level and function in a
modern business. Intelligent technologies give organizations
the essential tools they need to survive and thrive.
By Optimisator
On-going transformation is required to improve service delivery, deliver tangible savings and provide more secure solutions that enable collaboration within and between departments which is critical to ensure sharing of ideas, solutions and less duplication across services.
Having experienced a time of change and upheaval like no other in recent times, the financial services industry is now in a period of strategic transformation, faced with a unique set of challenges and opportunities. Technology lies at the heart of this transformation, underpinning many of the opportunities that exist for financial services industries to stand apart from their competitors, forge more meaningful connections with customers and to get the most from the information and people in their organisations.
Mobile CRM: a New Perspective Mobile sales teams are usually composed of a firm’s most valuable salespeople: the ones who close the most deals and are the most direct generators of new revenue.
Digital transformation Online guide to expert analyses and digital strategy d...Miodrag Kostic, CMC
Digital transformation consulting workshop training course
How to create expert analyses, digital road map and strategy?
Miodrag Kostic, CMC, CDC
Certified digital transformation expert, consultant - Serbia, Belgrade
http://www.businessknowledge.biz/
http://www.miodragkostic.com/
Taction’s CRM experts assist businesses in identifying the right CRM platform using best practices and tools to build most cost effective customized CRM applications as per the business process automation & customer relationship management strategy. We have extensive experience in Process Re-engineering, CRM Development, CRM Customization, CRM Migration, Workflow Automation and CRM Implementation across technology stack to different industry verticals around the world. Our key strength lies in building an end-to-end CRM ecosystem with tight integration with legacy and front end systems.
How Mobile Technology Drives Sales ProductivityMaximizerCRM
Designing a mobile communications strategy that improves sales effectiveness, what leading companies are achieving with mobile CRM and how mobility is more fundamental than ever for improving productivity and responding to customers.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
Cloud Industry is a leading provider of tailor-made cloud solutions for companies and organisations in a broad range of fields. Our exclusive IT and consulting services have already helped both traditional and new businesses move their IT infrastructure to the cloud, empowering them to increase efficiency, cut costs and increase their bottom line.
Placing great value on the importance of a strong and dynamic team, we have assembled a diverse group of industry professionals and technical experts. Highly creative and driven by challenges, our teams are intensely passionate about developing, implementing and maintaining innovative and tailored cloud solutions. To ensure that each client receives the most appropriate solution for their specific needs, we begin every project by reviewing and analysing the client’s business on a microscopic level. Only then can we start to work on a solution that is as unique and individual as your company.
Whether you are looking for a CRM system, a digital marketing solution, a finance or HR system, or online, telephony or legal solutions, we can design the solution that gives you that tailor-made fit.
With over 10 years dedicated to the staffing and recruiting industry, Avionté offers front and back office enterprise software with a strong focus on service and retention. Avionté now provides solutions to 450 clients and over 14,000 users.
MindK offers web and mobile app development, quality assurance, and DevOps services. Over the past decade, MindK has developed over 120 complex B2B and B2C solutions in the e-commerce, financial services, and construction sectors. Our coordinated teams include project managers, developers, designers, DevOps, and QA engineers. At MindK, our goal is to help clients accelerate growth and innovation, boost operational efficiency and improve profitability and customer satisfaction.
Our passion for technology and years of experience in the IT industry is reflected in the professionalism of our team, enabling us to deliver predictable results that exceed expectation, accelerating our clients’ time to market and ensuring sustainable growth.
We are proud that:
Our average client relationship is 5 years
96% of our clients' projects have met deadlines
84% of our clients continue working with us on this very day and come back with new projects.
MindK footprint spreads globally and covers the following regions: USA, UK, EU, Norway, Australia, and Israel.
What are the best digital transformation tools for your business?learntransformation0
These tools, whether they be cloud computing services, data analytics platforms, or collaboration tools, serve as the cornerstone upon which the basis of an organisation that has undergone a digital transformation is created.
Lex Nimble Solutions Inc started in 2004 to cater to the information technology needs of the legal fraternity. Our innovative solutions helped establish ourselves as a value provider in immigration case management solutions with our ImmiTrack product suite.
We are leveraging this expertise to build generic case management solutions that are applicable to any domain. These kind of solutions would be beneficial to insurance, banking and financial services companies where most of the processes are controlled yet dynamic. A standard business process management (BPM) solution may delay or obstruct an entire process because a task must progress in a pre-defined path. But our case management solution would help the users to take an ideal course of action depending on a business situation if he has the right privileges to do so, thereby removing bottlenecks in business processes and cutting down delays in decision making.
CRMNEXT continues where traditional CRMs leave off. It eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively re calibrates banks’ potential to grow engagement, drive profitability and deliver innovation.
It has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital on-boarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.
2. DOCUMENT PURPOSE
This document outlines KineticX approach to provide
Customer Relationship Management.
Statement of Confidentiality – KineticX submits the enclosed information for the purpose of evaluation of KineticX for its services. The information contained in this document, in its
entirety, is considered both confidential and proprietary and may not be copied or disclosed to any other party without the prior written consent of KineticX. The information
contained within this proposal cannot be shared with any individual associated with any software services provider, providing outsourced offshore development services under
any circumstances. This document is not intended to create a binding agreement between the parties. Such an agreement shall be reflected only by a definitive contract, signed
and delivered..
3. ABOUT US
At KineticX, we empower companies to outline well
established customer relationships by delivering the most
innovative tools to comprehend and involve with customers.
Kx disrupts down departmental silos, notifying and
organizing multifaceted customer interactions across the
entire customer journey.
4. OUR VISION / MISSION
Our mission is to create state of the art software solutions to
simplify the complexity in day to day life and in business
environment We see technology as a driving force which
directly impacts the future of human civilization.
5. WHY KINETICX ?
KineticX does not view our proposed services as ‘just another project’. We
believe that we will have a mutually beneficial partnership with you.
We believe that our people, our experience, and our processes will make a
difference and reach intended goals through our best practices for
implementation to provide unmatchable results.
We believe that our focus on the customer will provide tangible value beyond
implementation activities and result in successful use of technology for the
business.
We will work hand-in-hand with you to achieve these goals
6. KEY BENEFITS!
Reduced need for manual intervention with high automation of
processes, leading to reduced potential of human errors.
Enhanced and faster decision making, helping to respond to market and
customer needs in a timely manner.
Reports are easily accessible to core users for daily/weekly/monthly
reporting along with security in place.
Build once and reuse the reports to cover all the different sectors within the
company.
7. FOR YOUR GROWTH
MOBILITY
KX continues to drive the unwiring of the enterprise and improve the consumption of enterprise
data and applications. Our customers benefit by having the freedom to operate anytime,
anywhere, on any device with mobile apps that ease access to enterprise processes and
information. IT units and partners can create new or mobilize existing apps. We continue to help
our customers manage mobile devices, and develop and deploy mobile applications to reach their
employees and end users.
8. FOR YOUR GROWTH
CLOUD
Our cloud strategy is aimed at helping customer organizations of all sizes, subsidiaries, and
lines of business to fulfill their requirements with cloud and virtualization tools and services and
on-demand solutions, add-ons and industry specific extensions from us, or their own developers.
Whether you are considering a new implementation or extending your existing on premise
investments, KX cloud solutions provide you the flexibility to innovate your business while
paying only for what you need.
9. Customer Relationship Management
Customer Relationship Management (CRM) is a procedure for managing all your
company's relationships and interactions with your customers. It helps you improve
your profitability. More commonly, when people talk about CRM they usually refer
to sales, marketing and support automation.
CRM is a combination of policies, processes, and strategies implemented by a
company that unify its customer interaction and provides a mechanism for tracking
customer information
11. Lead Management
Lead management is a set of
methodologies, systems, and practices
designed to generate new potential
business clientele, generally operated
through a variety of marketing campaigns.
12. Sales Automation
Sales automation solution is an integrated
application of customizable sales tools that
can be used to automate and streamline
the sales cycle.
17. Employee Life Cycle
This model helps to identifies stages in
employees' careers to help guide their
management and optimize associated
processes.
18. Analytics
This is used to describe an
automated methodology of
processing data about a
customer in order to make
better business decisions.
19. ROI
A tactical guide which reduce
excess inventory and improve
on-time delivery with sales
forecast management tools
that support the sales and
operations planning.
21. Why Kx CRM
At Kx CRM, we empower
companies to outline well
established customer
relationships by delivering the
most innovative tools to
comprehend and involve with
customers. Kx disrupts down
departmental silos, notifying
and organizing multifaceted
customer interactions across
the entire customer journey.