Co-design describes the process of bringing stakeholders into the service design process. This can start modestly – for instance an ICT department may work to change its relationship with front line service delivery staff – through to citizen-led service re/design. At the heart of the approach is a move towards user-led process design, possibly also leading to a user-led approach to the delivery of services. This report brings together the different experiences and perspectives of Smart Cities partners who have used different forms of co-design.
Wallin-Erik Presentation at CBVI Miskolc, Hungary, Dec 2012City Conversity AB
This document discusses the development of social enterprises and third generation business models that utilize new Internet technologies. It describes the Conversity model of an integrated learning and working environment to support social entrepreneurs. An example is provided of Busyland, which acts as a test environment for new social enterprises. The document outlines three generations of the Internet and corresponding business models, arguing that future enterprises can generate value for people, profit, and the planet. It notes that tools are needed to design such new business models and provides an example social enterprise called CoLab G8WAY. The document concludes that Busyland has received Microsoft support to use SharePoint 2013 to further its work as a startup social enterprise.
Terje Grimstad from Karde AS presented at the Verdikt Conference in Oslo on November 1, 2010. The presentation discussed the Semicolon project, which aims to improve interoperability within the public sector through collaboration between public organizations. The project seeks to develop tools and methods to achieve faster and cheaper semantic and organizational interoperability. It has identified obstacles to collaboration such as competency gaps and a lack of coordination. The project recommends actions to build an infrastructure for collaboration, including developing national metadata strategies and measuring interoperability improvements.
The document discusses plans for a next generation datacenter and TechCity collaboration in Sheffield, UK. It provides an overview of objectives to establish a premier datacenter infrastructure and collaboration network to stimulate business and attract investment. Key private sector partners are identified to finance, build, operate and manage the datacenters. The project has support from local government and higher education institutions. Initial funding strategies and timelines are outlined with the goal of the first datacenter space being available within two years.
TechCity Sheffield aims to establish the Sheffield City Region as a leading technology hub in the UK and Northern Europe, focused on next generation green data centers, collaboration hubs, and science park facilities. This will be achieved through public and private sector partnerships developing data center infrastructure, skills training programs, and pivotal digital projects with national impact. The proposal outlines Sheffield City Region's strategic advantages for data centers, including climate, abundant and low-cost land, existing power infrastructure, fiber connectivity, and renewable energy resources.
TechCity Sheffield aims to establish Sheffield City Region as the UK hub for next generation data center capacity and opportunities for ARM. It envisions the region becoming a leading technology hub in the UK and Northern Europe, incorporating next generation green data centers, collaboration hubs, and science park facilities. This will be achieved through inward investment, accelerating high growth businesses, skills development, and pivotal digital projects with national impact. Components include a next generation data center campus, collaboration hubs across the region connected to other UK hubs, and pivotal digital projects for public sector efficiency. The vision is supported by public and private sector partners and will provide competitive advantages for the UK through growth and exports.
The document outlines the need for economic transformation in the UK through investment in next generation infrastructure, innovation, and small businesses. It argues that the UK is currently missing out on growth opportunities due to a lack of data center infrastructure, weak collaboration models that inhibit innovation, and an insufficient funding model that does not scale. It proposes addressing these issues by creating an environment and policy framework to support the development of next generation data centers in the UK, innovation clusters to drive collaboration, and improved access to funding for SMEs and startups to regenerate the economy and drive sustainable future growth.
Co-design describes the process of bringing stakeholders into the service design process. This can start modestly – for instance an ICT department may work to change its relationship with front line service delivery staff – through to citizen-led service re/design. At the heart of the approach is a move towards user-led process design, possibly also leading to a user-led approach to the delivery of services. This report brings together the different experiences and perspectives of Smart Cities partners who have used different forms of co-design.
Wallin-Erik Presentation at CBVI Miskolc, Hungary, Dec 2012City Conversity AB
This document discusses the development of social enterprises and third generation business models that utilize new Internet technologies. It describes the Conversity model of an integrated learning and working environment to support social entrepreneurs. An example is provided of Busyland, which acts as a test environment for new social enterprises. The document outlines three generations of the Internet and corresponding business models, arguing that future enterprises can generate value for people, profit, and the planet. It notes that tools are needed to design such new business models and provides an example social enterprise called CoLab G8WAY. The document concludes that Busyland has received Microsoft support to use SharePoint 2013 to further its work as a startup social enterprise.
Terje Grimstad from Karde AS presented at the Verdikt Conference in Oslo on November 1, 2010. The presentation discussed the Semicolon project, which aims to improve interoperability within the public sector through collaboration between public organizations. The project seeks to develop tools and methods to achieve faster and cheaper semantic and organizational interoperability. It has identified obstacles to collaboration such as competency gaps and a lack of coordination. The project recommends actions to build an infrastructure for collaboration, including developing national metadata strategies and measuring interoperability improvements.
The document discusses plans for a next generation datacenter and TechCity collaboration in Sheffield, UK. It provides an overview of objectives to establish a premier datacenter infrastructure and collaboration network to stimulate business and attract investment. Key private sector partners are identified to finance, build, operate and manage the datacenters. The project has support from local government and higher education institutions. Initial funding strategies and timelines are outlined with the goal of the first datacenter space being available within two years.
TechCity Sheffield aims to establish the Sheffield City Region as a leading technology hub in the UK and Northern Europe, focused on next generation green data centers, collaboration hubs, and science park facilities. This will be achieved through public and private sector partnerships developing data center infrastructure, skills training programs, and pivotal digital projects with national impact. The proposal outlines Sheffield City Region's strategic advantages for data centers, including climate, abundant and low-cost land, existing power infrastructure, fiber connectivity, and renewable energy resources.
TechCity Sheffield aims to establish Sheffield City Region as the UK hub for next generation data center capacity and opportunities for ARM. It envisions the region becoming a leading technology hub in the UK and Northern Europe, incorporating next generation green data centers, collaboration hubs, and science park facilities. This will be achieved through inward investment, accelerating high growth businesses, skills development, and pivotal digital projects with national impact. Components include a next generation data center campus, collaboration hubs across the region connected to other UK hubs, and pivotal digital projects for public sector efficiency. The vision is supported by public and private sector partners and will provide competitive advantages for the UK through growth and exports.
The document outlines the need for economic transformation in the UK through investment in next generation infrastructure, innovation, and small businesses. It argues that the UK is currently missing out on growth opportunities due to a lack of data center infrastructure, weak collaboration models that inhibit innovation, and an insufficient funding model that does not scale. It proposes addressing these issues by creating an environment and policy framework to support the development of next generation data centers in the UK, innovation clusters to drive collaboration, and improved access to funding for SMEs and startups to regenerate the economy and drive sustainable future growth.
The document describes an assessment tool called Mapping for Success that can be used to evaluate communities and help them progress towards becoming more intelligent communities. It provides an overview of the i-Canada program and its goals of using technology and collaboration to help Canadian communities thrive economically and socially. The tool works by assessing communities across various domains and indicators to understand their strengths, weaknesses and potential for improvement. It is intended to help communities develop strategies, measure their performance over time, and benchmark themselves against other communities.
Apms 2020 the successful commercialization of a digital twin in an industrial...Oliver Stoll
This presentation summarizes a paper on the successful commercialization of a digital twin in an industrial product service system. It describes how an industrial project partner used a framework called Data2Action (D2A) to structure problem description and solution development, which allowed them to focus on value co-creation. A key challenge was capturing the complex value constructs in such systems. Service Dominant Logic helped identify value but translation to traditional Goods Dominant Logic views, like for procurement, remained difficult. The case study provided lessons on understanding customer value through co-creation and testing, but more practical frameworks incorporating Service Dominant Logic are still needed.
This document outlines a vision to establish the Sheffield City Region in the UK as a hub for next-generation data center capacity and digital innovation. It proposes developing a premier data center campus, collaboration hubs, and facilitating pivotal digital projects. A consortium including the local government, private sector experts, and construction companies would work with national government to support this plan by developing infrastructure and attracting inward investment to the region. The document argues that the Sheffield City Region is an ideal location for data centers due to available land, existing power infrastructure, fiber networks, climate, and support for green energy development.
Apms 2020 using sdl to value smart servicesOliver Stoll
This presentation summarizes research using Service Dominant logic to assess the value co-creation of smart services. It describes a case study of a printing company developing a digital printing as a service. Tools like a case/actor matrix and rating matrix were used to identify stakeholders, contexts, and potential values at different development phases. The research found value is dependent on complex networks and contexts. Capturing value co-creation remains challenging but iterative assessment can improve understanding. Further research is needed on customer value perception and incorporating Service Dominant logic into practical frameworks.
Telecommunications service providers are not playing a primary role in smart city projects, even though their networks are essential to enabling smart city environments. Their involvement tends to be reactive and limited. However, by leveraging their assets proactively and partnering with other players, service providers can become strategic partners rather than just facilitators of other industries' objectives. The document discusses the smart city landscape, the role of information and communication technology infrastructure in smart cities, and opportunities for service providers to position themselves for success in the smart cities market.
Global Offshore Captive Landscape and Trends:Focus Geography - China: October...Everest Group
This preview deck of the full report provides an in-depth analysis of the global offshore captive landscape and insights into key trends in the last 30 months (2009 - H1 2011). The report also provides deep-dive of the captive landscape in six key industry verticals and a focus section on China. More information on the full report can be found at http://research.everestgrp.com/Product/11590
The document summarizes the Smart City Expo World Congress, which is the global event promoting smart cities. It is held annually in Barcelona and brings together experts, companies, and public institutions from around the world to share knowledge and solutions related to developing smarter cities. The event includes a world congress with high-level speakers, an exhibition area for companies to showcase innovations and solutions, and the World Smart Cities Awards which recognize excellent smart cities and initiatives. The goal is to support cities in developing integrated, sustainable, technology-enabled solutions across areas like energy, mobility, governance and the environment.
HOW XBRL WILL DRAMATICALLY IMPROVE: REPORTING AND CONTROL PROCESSESWorkiva
Investors who risk their hard-earned cash in equities need access to timely, relevant, and accurate financial and business information. Most of this information originates with the companies whose stocks they own. For the capital markets to operate most efficiently, information about public companies must be understandable, accessible, accurate and, most importantly, trusted by market participants. In the current state of information access, there are multiple problems in making this level of clarity, accuracy and public trust a reality.
Forum Virium Helsinki is a non-profit organization that aims to create new digital services through cooperation between companies, public organizations, and citizens. Its mission is to develop internationally competitive services that meet real user needs. It focuses on areas like smart cities, wellbeing, new media, and sustainability. Forum Virium Helsinki is part of the City of Helsinki group and works to make the Helsinki metropolitan area a leader in digital services in Europe by supporting partnerships and growth among its members.
Ashley Shackleton, external affairs Officer, Oil & Gas UK
The oil and gas industry is by some margin the single largest industrial contributor to the UK economy. In addition to its economic contribution, and its role in protecting energy security, the industry is a world class driver of innovation in UK science and technology. The oil and gas industry also creates and sustains an impressive number of skilled and valued jobs. Unfortunately these facts are not well known or understood. By proudly and consistently telling our story we will raise awareness about our contribution, improve understanding of what we contribute, and ensure we attain the support and recognition we need to thrive as an industry. This session will explore the public’s perceptions of the UK oil and gas industry and how we may hope to change them.
Robots are machines controlled by computers that perform repetitive or dangerous tasks. Most industrial robots are mechanical arms with electric motors and joints that allow bending. They have grippers instead of hands to hold tools or objects. Sensors provide feedback to computers controlling the arm movements. Common industrial robot jobs include welding car parts, painting cars, and assembling electronics. Robots are also used in medical procedures, handling hazardous chemicals, and exploring space. While not yet human-like, scientists are working to develop robots with greater intelligence, mobility, and abilities to assist with various tasks.
This document provides information about an Advanced Pedagogical Grammar course from PTCT. The course is designed for TESL Ontario accredited language instructors seeking training in advanced grammar instruction. It has both online and in-class components. The online portion involves sessions, quizzes and journals over 6 months, covering topics like conditionals and causatives. The in-class portion focuses on lesson planning, grammar forms and functions, and CLB levels. Graduates will have a profound understanding of grammar and confidence teaching advanced levels. The course was developed through needs assessments, topic selection, and feedback from instructors and schools.
The document discusses the history and capabilities of Microsoft SharePoint in large organizations. It traces SharePoint's evolution from 2001 to the present day. It describes how SharePoint can provide a single infrastructure for intranets, extranets, and internet sites. It also outlines how SharePoint supports various business functions like business intelligence, collaboration, search, and content management. Finally, it provides examples of how large companies have implemented SharePoint solutions for functions like corporate identity, intranets, document management, and more.
Starting with 8.5 tonnes of general waste going to landfill, the Fresh Olive Company implemented an environmental campaign to achieve zero landfill status. Being a food manufacturer with 130 employees it was imperative the employees get on board and fully back the initiative. This was both an environmental and internal communications challenge.
Working closely with Veris, they developed a creative stakeholder communications programme – Ready, Steady, Green! that was fun and resulted in operational improvements. The programme educated and inspired employees to do more with less through interactive workshops and visual communications tools. The interest and enthusiasm of the employees is maintained with additional seasonal campaigns.
The results were impressive, with green behaviours being embedded as a central focus of the business. Zero landfill status has been achieved, items have been donated to local charities and inedible food waste is now sent to Anaerobic Digestion which saves an impressive amount of carbon. Together, they proved that sustainable behaviours don’t need to be tedious or boring.
Presented by Stuart Goodman, stakeholder engagement specialist, Veris Strategies
Discombobulation, Fire-Breathing Dragons and Wet Noodles: Creating Productive...EffectiveUI
The document provides tips for facilitating productive workshops in scary situations. It discusses strategies for dealing with non-participation, over-participation by one person, negative attitudes, stakeholder shutdown, fixed mindsets, and lack of consensus. Suggested activities include pair and share, sticky note exercises, design games, empathy maps, and dot voting. The overall message is for the facilitator to own the process, share ownership of outcomes, and be prepared to adjust the agenda dynamically based on participant behavior and progress.
1) In 1492, various civilizations dominated different regions of the world, including Islamic powers in Europe, Africa and Asia, and Aztec and Inca empires in the Americas.
2) The major civilizations depended on key crops for survival - wheat in Western Eurasia, rice in Eastern Eurasia, and corn in the Americas.
3) Europe was poised to explore and expand due to its naval technological advances and desire for exploration and conquest.
Social Media in a Corporate Context, Manchester 2010 - Martin Thomas, Snapper...Communicate Magazine
Crowdsourcing has evolved from early superficial publicity gimmicks to powerful applications that enable collective action and co-creation. As technological capabilities increase and people desire more collaboration, crowdsourcing allows for self-expression and solving problems in new ways. Examples show how crowdsourcing can significantly increase business revenues and productivity, solve customer problems at lower costs, and involve the public in journalism, government, and business models through collaborative models. Keys to success include strategic focus, planning, devolving control to the community, and continuous feedback to manage crowdsourcing efforts.
The document advises marketers arguing over small design elements like logo size or fonts to stop and reconsider their priorities, as these details are peripheral to the real strategic challenges of managing a brand. It suggests marketers who lose sight of broader branding issues would be better off jumping out a window than wasting more time on unimportant details.
The document describes an assessment tool called Mapping for Success that can be used to evaluate communities and help them progress towards becoming more intelligent communities. It provides an overview of the i-Canada program and its goals of using technology and collaboration to help Canadian communities thrive economically and socially. The tool works by assessing communities across various domains and indicators to understand their strengths, weaknesses and potential for improvement. It is intended to help communities develop strategies, measure their performance over time, and benchmark themselves against other communities.
Apms 2020 the successful commercialization of a digital twin in an industrial...Oliver Stoll
This presentation summarizes a paper on the successful commercialization of a digital twin in an industrial product service system. It describes how an industrial project partner used a framework called Data2Action (D2A) to structure problem description and solution development, which allowed them to focus on value co-creation. A key challenge was capturing the complex value constructs in such systems. Service Dominant Logic helped identify value but translation to traditional Goods Dominant Logic views, like for procurement, remained difficult. The case study provided lessons on understanding customer value through co-creation and testing, but more practical frameworks incorporating Service Dominant Logic are still needed.
This document outlines a vision to establish the Sheffield City Region in the UK as a hub for next-generation data center capacity and digital innovation. It proposes developing a premier data center campus, collaboration hubs, and facilitating pivotal digital projects. A consortium including the local government, private sector experts, and construction companies would work with national government to support this plan by developing infrastructure and attracting inward investment to the region. The document argues that the Sheffield City Region is an ideal location for data centers due to available land, existing power infrastructure, fiber networks, climate, and support for green energy development.
Apms 2020 using sdl to value smart servicesOliver Stoll
This presentation summarizes research using Service Dominant logic to assess the value co-creation of smart services. It describes a case study of a printing company developing a digital printing as a service. Tools like a case/actor matrix and rating matrix were used to identify stakeholders, contexts, and potential values at different development phases. The research found value is dependent on complex networks and contexts. Capturing value co-creation remains challenging but iterative assessment can improve understanding. Further research is needed on customer value perception and incorporating Service Dominant logic into practical frameworks.
Telecommunications service providers are not playing a primary role in smart city projects, even though their networks are essential to enabling smart city environments. Their involvement tends to be reactive and limited. However, by leveraging their assets proactively and partnering with other players, service providers can become strategic partners rather than just facilitators of other industries' objectives. The document discusses the smart city landscape, the role of information and communication technology infrastructure in smart cities, and opportunities for service providers to position themselves for success in the smart cities market.
Global Offshore Captive Landscape and Trends:Focus Geography - China: October...Everest Group
This preview deck of the full report provides an in-depth analysis of the global offshore captive landscape and insights into key trends in the last 30 months (2009 - H1 2011). The report also provides deep-dive of the captive landscape in six key industry verticals and a focus section on China. More information on the full report can be found at http://research.everestgrp.com/Product/11590
The document summarizes the Smart City Expo World Congress, which is the global event promoting smart cities. It is held annually in Barcelona and brings together experts, companies, and public institutions from around the world to share knowledge and solutions related to developing smarter cities. The event includes a world congress with high-level speakers, an exhibition area for companies to showcase innovations and solutions, and the World Smart Cities Awards which recognize excellent smart cities and initiatives. The goal is to support cities in developing integrated, sustainable, technology-enabled solutions across areas like energy, mobility, governance and the environment.
HOW XBRL WILL DRAMATICALLY IMPROVE: REPORTING AND CONTROL PROCESSESWorkiva
Investors who risk their hard-earned cash in equities need access to timely, relevant, and accurate financial and business information. Most of this information originates with the companies whose stocks they own. For the capital markets to operate most efficiently, information about public companies must be understandable, accessible, accurate and, most importantly, trusted by market participants. In the current state of information access, there are multiple problems in making this level of clarity, accuracy and public trust a reality.
Forum Virium Helsinki is a non-profit organization that aims to create new digital services through cooperation between companies, public organizations, and citizens. Its mission is to develop internationally competitive services that meet real user needs. It focuses on areas like smart cities, wellbeing, new media, and sustainability. Forum Virium Helsinki is part of the City of Helsinki group and works to make the Helsinki metropolitan area a leader in digital services in Europe by supporting partnerships and growth among its members.
Ashley Shackleton, external affairs Officer, Oil & Gas UK
The oil and gas industry is by some margin the single largest industrial contributor to the UK economy. In addition to its economic contribution, and its role in protecting energy security, the industry is a world class driver of innovation in UK science and technology. The oil and gas industry also creates and sustains an impressive number of skilled and valued jobs. Unfortunately these facts are not well known or understood. By proudly and consistently telling our story we will raise awareness about our contribution, improve understanding of what we contribute, and ensure we attain the support and recognition we need to thrive as an industry. This session will explore the public’s perceptions of the UK oil and gas industry and how we may hope to change them.
Robots are machines controlled by computers that perform repetitive or dangerous tasks. Most industrial robots are mechanical arms with electric motors and joints that allow bending. They have grippers instead of hands to hold tools or objects. Sensors provide feedback to computers controlling the arm movements. Common industrial robot jobs include welding car parts, painting cars, and assembling electronics. Robots are also used in medical procedures, handling hazardous chemicals, and exploring space. While not yet human-like, scientists are working to develop robots with greater intelligence, mobility, and abilities to assist with various tasks.
This document provides information about an Advanced Pedagogical Grammar course from PTCT. The course is designed for TESL Ontario accredited language instructors seeking training in advanced grammar instruction. It has both online and in-class components. The online portion involves sessions, quizzes and journals over 6 months, covering topics like conditionals and causatives. The in-class portion focuses on lesson planning, grammar forms and functions, and CLB levels. Graduates will have a profound understanding of grammar and confidence teaching advanced levels. The course was developed through needs assessments, topic selection, and feedback from instructors and schools.
The document discusses the history and capabilities of Microsoft SharePoint in large organizations. It traces SharePoint's evolution from 2001 to the present day. It describes how SharePoint can provide a single infrastructure for intranets, extranets, and internet sites. It also outlines how SharePoint supports various business functions like business intelligence, collaboration, search, and content management. Finally, it provides examples of how large companies have implemented SharePoint solutions for functions like corporate identity, intranets, document management, and more.
Starting with 8.5 tonnes of general waste going to landfill, the Fresh Olive Company implemented an environmental campaign to achieve zero landfill status. Being a food manufacturer with 130 employees it was imperative the employees get on board and fully back the initiative. This was both an environmental and internal communications challenge.
Working closely with Veris, they developed a creative stakeholder communications programme – Ready, Steady, Green! that was fun and resulted in operational improvements. The programme educated and inspired employees to do more with less through interactive workshops and visual communications tools. The interest and enthusiasm of the employees is maintained with additional seasonal campaigns.
The results were impressive, with green behaviours being embedded as a central focus of the business. Zero landfill status has been achieved, items have been donated to local charities and inedible food waste is now sent to Anaerobic Digestion which saves an impressive amount of carbon. Together, they proved that sustainable behaviours don’t need to be tedious or boring.
Presented by Stuart Goodman, stakeholder engagement specialist, Veris Strategies
Discombobulation, Fire-Breathing Dragons and Wet Noodles: Creating Productive...EffectiveUI
The document provides tips for facilitating productive workshops in scary situations. It discusses strategies for dealing with non-participation, over-participation by one person, negative attitudes, stakeholder shutdown, fixed mindsets, and lack of consensus. Suggested activities include pair and share, sticky note exercises, design games, empathy maps, and dot voting. The overall message is for the facilitator to own the process, share ownership of outcomes, and be prepared to adjust the agenda dynamically based on participant behavior and progress.
1) In 1492, various civilizations dominated different regions of the world, including Islamic powers in Europe, Africa and Asia, and Aztec and Inca empires in the Americas.
2) The major civilizations depended on key crops for survival - wheat in Western Eurasia, rice in Eastern Eurasia, and corn in the Americas.
3) Europe was poised to explore and expand due to its naval technological advances and desire for exploration and conquest.
Social Media in a Corporate Context, Manchester 2010 - Martin Thomas, Snapper...Communicate Magazine
Crowdsourcing has evolved from early superficial publicity gimmicks to powerful applications that enable collective action and co-creation. As technological capabilities increase and people desire more collaboration, crowdsourcing allows for self-expression and solving problems in new ways. Examples show how crowdsourcing can significantly increase business revenues and productivity, solve customer problems at lower costs, and involve the public in journalism, government, and business models through collaborative models. Keys to success include strategic focus, planning, devolving control to the community, and continuous feedback to manage crowdsourcing efforts.
The document advises marketers arguing over small design elements like logo size or fonts to stop and reconsider their priorities, as these details are peripheral to the real strategic challenges of managing a brand. It suggests marketers who lose sight of broader branding issues would be better off jumping out a window than wasting more time on unimportant details.
Distinctive brands have a distinctive tone of voice. But so many brands still sound the same. They say they want to stand out, yet something holds them back.
Charles V attempted to redefine the Holy Roman Empire as a universal entity controlling many countries across the world through imperial public law, though they had no common legal system, administration, or language. Early maps of the Earth were crude but Prince Henry of Portugal explored Africa for trade, proving oceans navigable. Missionaries spread Christianity with European empires for conquest, settlement, and trade, with some like Montesinos criticizing the mistreatment of native peoples.
Social Media in a Corporate Context Manchester 2010 - Robin Grant, We Are SocialCommunicate Magazine
Commuter-packed trains stranded inside a tunnel. Thousands of cars recalled over safety fears. A coal ship shedding its cargo into the sea. Sound familiar? These days, the media is awash with corporate crises that have the power to scar reputations more deeply and rapidly than ever before. Social media is creating an army of citizen journalists, each with the ability to spread opinions or hearsay at dizzying speed. It’s more important than ever to ensure you have the planning, expertise and resource to manage communications during a crisis.
The document discusses Copenhagen's vision of becoming a smart city. It defines a smart city as one that thinks about how it works, adapts to challenges, learns, creates an attractive place to live and work, uses resources efficiently, controls infrastructure, works with private partners, and operates in a low carbon economy. Copenhagen aims to be a smart city by opening data, establishing smart city policies and plans, investing in urban development, and running smart city programs and projects in areas like growth, resources, mobility, and quality of life. It also wants to build a data marketplace and distribution system to improve decision making, partnerships, and coordinated development through data.
Creative pillars of an innovative region - Leo Sleuwaegen and Priscilla Boiardiresearchvlerick
The document discusses creative regional development in Flanders. It presents a model of how institutions, intelligence, inspiration and infrastructure (the 4i's) drive entrepreneurship, innovation and internationalization in a region. It analyzes data on the 4i's in different European regions and finds that Flanders scores well except in institutions and inspiration. The conclusion recommends Flanders focus on improving institutions to support SMEs and increasing jobs in high-tech industries to boost inspiration. Smart specialization strategies are also discussed as important for regional policy.
The German CleanTech Institute (DCTI) is an independent research institute focused on clean and sustainable technologies. It aims to accelerate the promotion and adoption of cleantech through applied research, consulting, information services, and events. DCTI conducts market analyses, feasibility studies, and sustainability assessments to help companies optimize processes and communicate their cleantech commitments. It also publishes reports on various cleantech sectors and hosts a business climate index to monitor industry expectations.
The document summarizes the implementation of Phase III of the ICC project in Karlskrona, Sweden. It outlines four initiatives - aligned and empowered workforce, demand driven development, city as a platform, and the safe and secure city. The city as a platform initiative is the main focus, with charters proposed for tools, data, competence, and coordination. Progress will be assessed based on lessons learned, with a focus in the next cycle on introducing agendas for automated feedback and continuous improvement.
This document summarizes a presentation on regional policy and design in open user-driven ecosystems. It discusses how living labs can be used to involve users, test new services, and solve societal challenges. It emphasizes that innovation occurs through collaboration between diverse actors like designers, engineers, businesses, academics, citizens, and policymakers. A systemic approach is needed that considers people and organizations at all levels from individual to global.
The ODI is convening experts and organizations to catalyze a new open data industry. Open data is the raw material of the 21st century and will unlock social, environmental, and economic value. The ODI aims to establish standards, demonstrate value, and create an open data ecosystem through events, incubation, training, and exemplars to realize this potential. Its leadership team has extensive experience in technology, open data, and starting new industries.
This document discusses how cities can become more resilient by gathering data from various systems and devices, using machine learning to develop knowledge representations, and employing reasoning algorithms to decide the best actions in response to unexpected events. The goal is for cities to respond to events effectively by coordinating public services and resources through interoperable systems informed by sophisticated event analysis.
This document discusses regional development and provides lessons that could be relevant for Latvia. It begins by discussing concepts like functional geography and administrative systems as they relate to development models. It then provides examples of various regional development tools used in other parts of the world, such as regional strategic planning systems in Poland, regional business climates in Switzerland, and regional innovation systems in Ontario. The document also discusses frameworks, leadership, and factors important for integrated regional development systems. Overall, the document analyzes experiences and best practices from other regions to identify lessons that could help strengthen Latvia's approach to regional development.
Description and portability of cloud services with USDL and TOSCAJorge Cardoso
The provisioning and management of cloud services are major concerns since they bring clear benefits such as elasticity, flexibility, scalability, and high availability of applications for enterprises. Two emerging contributions set semantics and machine-understandable specifications for the description and portability of cloud-based services: USDL and TOSCA. In this talk we will explain how both can be articulated to work in conjunction. The Unified Service Description Language (USDL) was created for describing business or real world services to allow services to become tradable and consumable on marketplaces. On the other hand, the Topology and Orchestration Specification for Cloud Applications (TOSCA) was standardized to enable the portability of complex cloud applications and their management across different cloud providers.
Measuring the Blended Value of Corporate Social Responsibility and Social Ent...Karim Harji
Presentation to the Canadian Evaluation Society Annual Conference, Ottawa, June 2, 2009
Innovative evaluation methods and tools are emerging in the fields of corporate social responsibility (CSR) and social enterprise. The focus of these innovations is the measurement of the “blended value” (financial, social and environmental) that is created by CSR and social enterprise, which is of interest to social investors, “philanthrocapitalists” and governments.
This panel will summarize findings-in-process from ongoing applications in these spheres in Ontario, Ghana and other developing-world settings. There are advantages and challenges in applying “blended value” approaches that the presenters will examine. The panelists will also discuss the implications of these findings for the theory and practice of evaluation.
Friendly Government, Or How Citizen-Centered Innovation Can Transform the Pub...Burton Lee
The document discusses how the Danish government innovation lab MindLab is helping transform the public sector through citizen-centered innovation. It outlines MindLab's approach of engaging citizens as co-developers to meet citizens' expectations for better public policies and services with fewer resources. The document also provides three key lessons learned from MindLab's work: 1) citizen-centered innovation is effective but requires leadership and employee skills; 2) there is untapped value to be found through better services at no extra cost, but the public sector isn't used to value creation; and 3) a change agent like MindLab is needed to drive cross-government collaboration, with top management focus and support.
The document discusses how cities can plan for smarter infrastructure and services by leveraging IBM software solutions. It notes that urban populations are growing rapidly and cities must compete to attract businesses and talent. IBM Rational software can help cities prioritize initiatives, design citizen-centered solutions, deliver projects faster, and protect applications. The solutions provide capabilities for strategic planning, alignment of stakeholders, and managing the execution of smarter city investments.
Jan Sturesson. Moscow – Russia's Global Citymoscowuforum
This document summarizes a PwC report on cities of opportunity. It discusses Moscow being included in the report for the first time and ranking highly for intellectual capital and innovation. It also notes that Moscow performs well compared to other developing cities in areas like lifestyle assets, technology readiness, and intellectual capital. The document observes that Moscow is laying the foundations for strong economic growth but scores lower in some areas like demographics, health, safety, and costs. It advocates for collaboration between different stakeholders and sectors to create innovation and lower barriers to create future cities.
Intelligent cities 5 - What makes cities smart?Nicos Komninos
I. This document discusses the concept of spatial intelligence of cities and how it relates to intelligent and smart cities. Spatial intelligence refers to the informational and cognitive processes that characterize intelligent cities, including information collection/processing, real-time alerts, forecasting, learning, and distributed problem solving.
II. The document outlines three types of spatial intelligence that cities can develop: orchestration intelligence through organized innovation workflows; amplification intelligence by strengthening innovation ecosystem components; and instrumentation intelligence using future internet/embedded systems.
III. The document concludes by discussing how the research group URENIO plans intelligent cities by describing city/district challenges, corresponding innovation ecosystems, digital spaces/applications, and integrating these layers through intelligent city platforms.
Peter Bjørn Larsen - Öresund Smart City HubBigDataViz
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Concepts for the Public Sector in the Knowledge Society
1. www.kdz.or.at
Concepts for the public sector
in the knowledge society
Mutual Learning Workshop: Intellectual
Capital Reporting – International Practice
Universities, regions, nations
25. October 2011, Bernhard Krabina
2. Intr oduction
KDZ – Centre for
Public Administration
Research
NGO, founded 1969
Competence centre for
Public Management/Public Governance
Public Finance and
City Management
Research, consulting and
training
Know-how transfer from
research to practice
http://www.kdz.eu
www.kdz.or.at
2
3. Concepts for the public
sector in the knowledge
society
Intellectual capital
repor ting
Common Assessment Framework
Outcome oriented public management
Public Value
Open Gover nment
Re gional Cooperation
www.kdz.or.at
25 October 2012 · Seite 3
4. Knowledge Mana gement
in the Public Sector
Micro perspective Macro perspective
Public Management Public Governance
Knowledge Role of Public Sector
Management in in Knowledge Society
Organisations Public Value
Differences private/ Knowledge Policy
public Institutions
Wissensmanagement 2.0
Government 2.0/Open Government
www.kdz.or.at
4
5. Intellectual Capital Repor t
Wissensbilanz für den öffentlichen Sektor
and
Common Assessment
Fr amewor k
ORGANISATIONA INTELLECTUAL
SERVICES OUTCOME
LENVORONMENT CAPITAL
Suppliers
Human capital Service 1 Customers
Service 2 Shareholders
Customers Structural capital
Service 3 Employees
Relational capital Service n Stakeholders
Competitor
s
Lernen Evaluieren
www.kdz.or.at
6. Wissensbilanz für den öffentlichen Sektor
Intellectual Capital Repor t and
Outcome Oriented Public
Mana gem.INTELLECTUAL
ORGANISATIONA
LENVORONMENT CAPITAL SERVICES OUTCOME
Suppliers
Human capital Service 1 Customers
Service 2 Shareholders
Customers Structural capital
Service 3 Employees
Relational capital Service n Stakeholders
Competitor
s
learn evaluate
Goals
Effectiveness
Goals Input Process Output Outcome
Efficiency
Results
Standards
Rules
www.kdz.or.at
25. Oktober 2012 · Seite 6
7. Wissensbilanz für den öffentlichen Sektor
Model for
Public Sector Or ganisations
Human
Strategy assets
(mission Structural Output
Services
statement, assets & Outcome
strategic
goals…) Relational
assets
evaluate and learn
www.kdz.or.at
25 October 2012 · Seite 7
8. Public Value (Mar k Moor e)
Equivalent of Shar eholder Value in Public
Mana gement
Measur es the value of public ser vices for society
Poses thr ee main questions to public manager s
(and their employees)
What is this organisation for?
To whom are we accountable?
How do we know if we have been successful?
KDZ Pr oject:
Development of a Public Value Model
for the T he Austrian Feder ation of
Limited-Pr ofit Housing Associations
(GBV) - http://www.gbv.at
www.kdz.or.at
25. Oktober 2012 · Seite 8
9. Political goals
direct ef fects
Stakeholder
value
indirect ef fects
out-
Public Value
come
www.kdz.or.at
25. Oktober 2012 · Seite 9
10. Open Gover nment
Implementation Model
http://www.kdz.eu/de/open-gover nment-
vor gehensmodell
How should public sector or ganisations
handle
Transparency
Participation
Collaboration
KDZ pr oject
for the city of
V ienna
www.kdz.or.at
25. Oktober 2012 · Seite 10
11. TwinRe gon V ienna-Br atislava
Inter municipal Cooper ation
in the TwinRe gion
www.twinr e gion.eu (D/SK)
TwinRe gion Study
TwinRe gion Guide
TwinRe gion Scor ecar d
www.kdz.or.at
25. Oktober 2012 · Seite 11
12. 6 thematic ar eas/domains of
the
„Knowledge Cooper ation“
Infor mation- and Communication platfor ms
Information- and communication platform TwinRegion – open commons
Identity and Mar keting in the Metr opolitan
Ar ea
Common regional and city marketing and identity building
Educational networ ks
Organisation of Traininigs – Know-how Transfer through educational
networks and cooperations of universities
Coor dination of r e gional development
Transparency and coordination of local and regional development plans
Development of business locations
Common development of economic areas, regional economic development
Innovative and sustainable usa ge of resour ces
Fostering sustainable developments, usage of renewable energy
www.kdz.or.at
25. Oktober 2012 · Seite 12
13. Scor ecar d – Knowledge
Cooperation
Setup of
indicators Web platform
for cities
partner search
Presentation and benchmark of cities
Communication
and information
exchange
Measuring Cooperaton
the services
between cities
of cities
regarding Best Practice
Geoinformation
knowledge database
structured
City profiles
information planning,
on cooperation Show steering and
areas cooperations controlling
monitoring and the TwinRegion
cooperation strategy
potentials
25 October 2012 · Seite 13
www.kdz.or.at
14. Thomas Prorok
Scorecar d Knowledge
Cooperation
Part A: Basic indicators for the regional
framework
Part B: Basic indicators for the cities with
more than 10,000 inhabitants
Part C: co-indicators of the selected cities to
six areas (domains).
www.kdz.or.at
25. Oktober 2012 · Seite 14
15. 6 thematic aresa 25.10.12SK-AT Twinregion Best-Practices
www.kdz.or.at
25. Oktober 2012 · Seite 15
16. Concepts for the public sector in the
knowledge society
Similarities Dif fer ences
all focus on Intellectual capital
outomes! r epor ting focues on
intellecutal capital
all use indicator s
Public Value focuses on
all ar e generic value for stakeholder s
models that have to and society
be applied Open Gover nment
individuall y focuses on tr anspar ency,
par ticipation, and
collabor ation
TwinRe gion focuses on
inter-municipal
www.kdz.or.at
cooper ation 2012 · Seite 16
25 October
17. Contact
KDZ – Zentr um für
Verwaltungsfor schung
Mag. Bernhard Krabina
krabina@kdz.or.at
www.twitter.com/krabina
http://at.linkedin.com/in/krabina
www.xing.com/profile/Bernhard_Krabina
www.kdz.or.at
Seite 17
Editor's Notes
Grundsätzlich kann man eine Mikro- und Makroeben unterscheiden. Die meiste WM-Literatur beschäftigt sich vor allem mit der Mikroebene. In der Makroebene stellen sich – vor allem aus dem Betrachtungspunkt der öffentlichen Verwaltungen – aber sehr interessante Fragen, wie z. B. nach dem Public Value. Hier kann die Wissensbilanz einen Beitrag zur Darstellung öffentlicher Leistungen bzw. öffentlicher Leistungsträger bringen.
as) Studie: Publikation einer Studie, die einerseits den Status Quo der aktuellen Zusammenarbeit in der TwinRegion abbildet, und andererseits zentrale Erkenntnisse und Handlungsempfehlungen für Kooperationsmodelle und –felder beinhaltet. Die Bestandsanalyse umfasst Instrumente, Projekte, Kompetenzverteilung und internationale Best Practices gemeindeübergreifender Zusammenarbeit. Der Leitfaden für interkommunale Kooperationen in der TwinRegion stützt sich auf die Erhebung von Kooperationspotenzialen sowie auf die Erarbeitung gemeinsamer Kooperationsstandards. ad) Scorecard: Aufbauend auf die TwinRegion-Studie wird eine gemeinsame Scorecard als elektronische Online-Datenbank entwickelt. Diese Datenbank wird gemeinsam mit der Zielgruppe (Gemeindebedienstete der Projektregion) sukzessive befüllt. Als Bewertungs- und Benchmarkinginstrument erfasst und evaluiert die Scorecard zunächst Leistungen und bestehende Kooperationen in der TwinRegion. Anhand dieser Kooperationsbilanz werden schließlich Kooperationspotenziale und –hemmnisse identifiziert und die TwinRegion-Scorecard zu einem Policy Planungsinstrument für zukünftige Kooperationen erweitert; ad) Trainingsmaßnahmen: Durchführung von Schulungsmaßnahmen für Gemeindebedienstete in der Projektregion, um die Nutzung der TwinRegion-Scorecard in der TwinRegion zu gewährleisten; ad) Abschlusskonferenz: Organisation einer Abschlusskonferenz zur Etablierung einer Plattform für zukünftige gemeinsame Aktivitäten in der TwinRegion.