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DEFINITION
MarCom can be
described as all the
messages and media
you deploy
to communicate with
the market.
INTEGRATED
MARKETING
COMMUNICATION
The American Marketing
Association defines
Integrated Marketing
Communications (IMC)
as “a planning process
designed to assure that
all brand contacts
received by a customer or
prospect for a product,
service, or organization
are relevant to that
person and consistent
over time.”
ABOUT AND WHY IMC
1. TERMED IN 1989
2. More Contact Points
3. More specialized media
4. More than ever, customers
are king
5. More widespread internet
use
THREE TYPES
1.CONSUMER PROMOTION
-SAMPLES,COUPONS,PREMIUMS
2.TRADE PROMOTIONS
-SPD, DISPLAY ALLOWANCES
3.BUSINESS AND SALES FORCE
PROMOTIONS
-CONTEST FOR SALES
REPRESENTATIVES
EVENTS AND EXPERIENCES
COMPANY SPONSERES
ACTIVITIES AND
PROGRAMS DESIGNED TO
CREATE DAILY OR SPECIAL
BRAND RELATED
INTERACTIONS WITH
CONSUMERS.
PUBLIC RELATIONS AND PUBLICITY
PROGRAMS DIRECTED INTERNALLY
TO EMPLOYEES OF THE COMPANY
OR EXTERNALLY TO
CONSUMERS,OTHER
FIRMS,GOVERNMENT AND MEDIA
TO PROMOTE AND PROTECT A
COMPANY’S IMAGE.
DIRECT MARKETING
Direct marketing is a type of
advertising campaign that seeks
to elicit an action (such as an
order, a visit to a store or Web
site, or a request for further
information) from a selected
group of consumers in response
to a communication from the
marketer
ONLINE ACTIVITIES AND
PROGRAMS DESIGNED TO
ENGAGE CUSTOMERS OR
PROSPECTS AND DIRECTLY OR
INDIRECTLY RAISING
AWARENESS, IMPROVE
IMAGE,OR ELICIT SALES OF
PRODUCTS OR SERVICES.
COMMUNICATION PROCESS MODELS
1.MACRO MODEL
- EXPLAINS HOW EFFECTIVE
COMMUNICATION HAPPENS
2.MICRO MODEL
- CONCENTRATES ON CONSUMERS’
SPECIFIC RESPONSES TO COMMUNICATIONS
Integrated marketing communication
Integrated marketing communication
Integrated marketing communication
Integrated marketing communication

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Integrated marketing communication

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. DEFINITION MarCom can be described as all the messages and media you deploy to communicate with the market.
  • 6. INTEGRATED MARKETING COMMUNICATION The American Marketing Association defines Integrated Marketing Communications (IMC) as “a planning process designed to assure that all brand contacts received by a customer or prospect for a product, service, or organization are relevant to that person and consistent over time.”
  • 7. ABOUT AND WHY IMC 1. TERMED IN 1989 2. More Contact Points 3. More specialized media 4. More than ever, customers are king 5. More widespread internet use
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. THREE TYPES 1.CONSUMER PROMOTION -SAMPLES,COUPONS,PREMIUMS 2.TRADE PROMOTIONS -SPD, DISPLAY ALLOWANCES 3.BUSINESS AND SALES FORCE PROMOTIONS -CONTEST FOR SALES REPRESENTATIVES
  • 15. EVENTS AND EXPERIENCES COMPANY SPONSERES ACTIVITIES AND PROGRAMS DESIGNED TO CREATE DAILY OR SPECIAL BRAND RELATED INTERACTIONS WITH CONSUMERS.
  • 16.
  • 17.
  • 18.
  • 19. PUBLIC RELATIONS AND PUBLICITY PROGRAMS DIRECTED INTERNALLY TO EMPLOYEES OF THE COMPANY OR EXTERNALLY TO CONSUMERS,OTHER FIRMS,GOVERNMENT AND MEDIA TO PROMOTE AND PROTECT A COMPANY’S IMAGE.
  • 20.
  • 21.
  • 22.
  • 23. DIRECT MARKETING Direct marketing is a type of advertising campaign that seeks to elicit an action (such as an order, a visit to a store or Web site, or a request for further information) from a selected group of consumers in response to a communication from the marketer
  • 24.
  • 25.
  • 26.
  • 27. ONLINE ACTIVITIES AND PROGRAMS DESIGNED TO ENGAGE CUSTOMERS OR PROSPECTS AND DIRECTLY OR INDIRECTLY RAISING AWARENESS, IMPROVE IMAGE,OR ELICIT SALES OF PRODUCTS OR SERVICES.
  • 28.
  • 29.
  • 30. COMMUNICATION PROCESS MODELS 1.MACRO MODEL - EXPLAINS HOW EFFECTIVE COMMUNICATION HAPPENS 2.MICRO MODEL - CONCENTRATES ON CONSUMERS’ SPECIFIC RESPONSES TO COMMUNICATIONS