HCL provides end-to-end business process services for the insurance industry across the value chain including property and casualty, life, pensions and annuities, and shared services. They offer technology-enabled solutions such as claims assessment and management, closed book administration, and an enterprise function as a service model. HCL is experienced in managing over 1.2 million policies and provides robust insurance business process outsourcing delivery and implementation experience.

1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
BUSINESS PROCESS
SERVICES
HCL’s INSURANCE
End-to-end portfolio management services life,
pensions and annuities.

2. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
HCL’s Insurance BPO Services:
 Services and solutions
across the Insurance
Value Chain
1. Property & Casualty
2. Life, Pension & Annuities
3. Shared Services
4. Specialized Services
 Technology Enabled
Differentiated Solutions
1. Claims assessment and
management
2. Closed book administration
3. Business Process
Management
4. Enterprise Function as a
Service model
 Solution Enablers

3. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
WHY HCL?
• Dedicated insurance domain and
practices group
• "Skin in the game“ models and
flexible commercial constructs
• Strategic product partnerships
• Global strategic alliances
• Experienced in managing over
1.2 million policies
• Leading provider of insurance
outsourcing business solutions
• Management consulting and
process advisory experience
• Robust insurance BPO delivery
and implementation experience

4. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
Q & A?
What are New Business/Underwriting, Policy
Owner Services and Policy Exits?
What are Technology Enabled
Differentiated Solutions?
Explain specialized services.
Q1 Q3
Q2
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What are Solution Enablers?
Q4
Why do we need to consider HCL?
Q5