The document is a guide for developing instant messaging applications, highlighting their significance during the COVID-19 pandemic for personal and business communication. It outlines features such as chat, audio/video calls, and security concerns while addressing challenges like user retention and interoperability. Furthermore, it emphasizes the potential of emerging technologies to enhance user interactions and improve messaging services.

1. Instant Messaging App
Development Guide
By: Hidden Brains Infotech
Web & Mobile App Development Company

2. Instant Messaging Application have been at the cornerstone of communication during
the COVID-19 pandemic. Messaging apps have fast become a unilateral way of
communication, not just with relatives, but also with colleagues. Right from text
messaging, video call, file sharing and collaboration, messaging apps are offering
numerous ways to stay connected with people who are quarantined or want to avoid
meetings.
Be it personal or business, messaging apps can revolutionize the way we live in the
new normal. They can be the best productivity tool to enhance teamwork, make
conversations and grow interactivity. On the other hand, messaging apps bring people
closer together during troubled times.
Messaging apps help strike a meaningful conversation between users in the digital
world, facilitating connectivity and convenience. In the new normal, it is also a safe
method.

4. Very soon emerging technologies such as AI, ML, and bots will bridge the gap between
messaging apps, bots, and voice-based agents. These new conversation interfaces
will help users take a leap and change the relationship that B2C marketers have with
customers.
● Narrow down on the platform
● Think about Target Audience
● Minimum viable product
● Kickstart development
Research plays a key role in identifying the development company to partner with. It is
not an uphill task; rather, research makes it easy to find a development partner.

5. Features of Instant Messaging Application
- Authorization - Location Tracking
- Contacts - Encryption
- Instant Messaging - Chatbots
- Audio/Video Call - Message Scheduling
- Group Audio/Video Chat - Channels and Groups
- Document & Multimedia Sharing - Notification

6. Challenges & Roadblocks
Messaging apps have grown exponentially, however there are still several roadblocks
in front of these platforms to reach their fullest potential. Here are few bottlenecks and
challenges
● Retaining and engaging users
● Robust Security
● Lack of Interoperability
Conclusion
There are several messaging apps for businesses and consumers. It is important to
ensure security and user engagement levels. There are instant messaging apps for
Android, iOS and web that offer advanced functionalities and quick time to market.

7. Hidden Brains offers Instant Messaging App Development Services to stay connected
with your connections through Chat, Audio, Video Calls.
Do you looking for instant messaging app for business? Get in touch with leading
instant messaging app development company.
Website: www.hiddenbrains.com
Email: biz@hiddenbrains.com
Skype: hiddenbrains
INDIA: +91-989-802-1433
USA: +1-323-908-3492