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Joseph McLaughlin Career Highlights
Career Highlights The following slides show just some of the highlights of my career.  In each example, I either worked as a lead position, manager, or completed the entire project on my own.  For each of these projects, I had to assume the role of project manager, analyst, and developer.  I worked one-to-one with many levels of customers, from financial officers to get funding for the projects, to the individual users who would be doing key data entry into the systems.
Career Start I grew up in the Philadelphia region.  My first job was with a AmeriGas, the nation’s largest propane company.  After some light programming work in Valley Forge, the company promoted me and relocated me to their MIS headquarters in Sacramento.
FAST I was the senior AmeriGas developer on the Fuel Accounting Supply and Transportation (FAST) project.  This new automation system looked at the fuel needs of over 600 AmeriGas districts for any given month.  It then looked at all fuel contracts (including supply terminals) and all transportation (both truck and rail) contracts for the same month.  The system then used a minimum cost flow algorithm that created a fuel schedule that met the fuel demand at the lowest overall cost for the company.  This system is still in use today.
System Programming After FAST, I was promoted to Lead System Administrator/Programmer at AmeriGas.  In this role, I was responsible for the daily operations of over 600 district based systems, as well as the care of the large systems in Sacramento CA, Valley Forge PA, and Houston TX.  Additionally, I provided administration and programming support for the other AmeriGas programmers and testers.
Lockheed Martin In 1994, I left AmeriGas and went to work for Lockheed Martin as part of the California Department of Child Support.  I was a manager of a dozen talented System Administrators/Programmers.  My team performed administration and system programming on systems in all of the counties in California.  This included a large data center in Sacramento that supported the development and testing efforts, as well as centralized processing.  Our group handled several programming projects during this time that impacted Child Support Agencies in all of the counties in California.
Data Warehouse In 2000, I left Lockheed Martin, but continued working with the California Department of Child Support.  After upgrading all systems to survive Y2K, I then created a large data warehouse to both store archive child support data as well as assist in the conversion of this data to new automation projects.  I continued to keep this data warehouse operational until 2008.
CS356 In 2001, I started began several web development projects for the California Department of Child Support.  One of the largest of these projects was the CS356 Automated Expenditure Claim (AEC) system.  This system collected quarterly expenditure data, related to running the business of Child Support, from all of the counties in California.  The system automatically audited these expenditures, made cuts, and provided data and reports that were sent to the Federal Office of Child Support.  This system processed over $770 Million dollars of expenditures each year.
Department of Child Support Intranet In 2002, I built the DCSS intranet site.  We had limited funding for this project, so I built a content management system from scratch.  Content Managers could post their own documents and modify their own web pages.  This intranet site was used extensively by the administrative services branch to communicate events and news with the rest of the department.  This site remained in service until 2010.
EDP Another website I built was the Electronic Data Processing (EDP) website.  At the beginning of each year, each county in California would report their anticipated EDP needs, including equipment, contracts, services, personnel, etc, for the upcoming year.  The system also collected EDP data from California Consortias.  These are special Child Support Projects.  This data was automatically audited and reported.  These EDP requests would be reviewed and approved or unapproved.  Approved EDP allocations then went into the CS356 system, a website I had written previously.
EDP Another website I built was the Electronic Data Processing (EDP) website.  At the beginning of each year, each county in California would report their anticipated EDP needs, including equipment, contracts, services, personnel, etc, for the upcoming year.  The system also collected EDP data from California Consortias.  These are special Child Support Projects.  This data was automatically audited and reported.  These EDP requests would be reviewed and approved or unapproved.  Approved EDP allocations then went into the CS356 system, a website I had written previously.  This system handles over $25 Million in funding requests each year.
COAP In 2004, I wrote the Compromise of Arrears (COAP) program.  This system proved a unique challenge since the business program was new and the business rules were not yet defined.  I worked with the user both as an analyst and a developer to develop the business rules and automate the system.  This system helps families who owe a great deal of back child support to the State.  Since it’s inception, this system has helped over 9,000 families get their child support arrears under control.
Crystal Reports In 2001, I introduced the use of Crystal Reports 8.5 on the California Department of Child Support websites.  I wrote a custom report launcher that interfaced with Crystal Enterprise and interfaced seamlessly with the departmental websites.  Several years later, I wrote an FSR that provided the funding for me to upgrade this to Crystal Enterprise 10 and increase licensing.  Finally, I upgraded this again in 2009 to Business Objects XI R3.
IBM Rational In 2006, I wrote an FSR to purchase IBM Rational tools to assist the California Department of Child Support in their System Development Lifecycle.  After getting the funds, I installed ClearQuest, ClearCase, Requisite Pro, Rational Rose, TestDirector and Robot.  I wrote the ClearQuest schema that is used by the Department.  I also setup the VOB structures for all of the source code.  I wrote up standards and procedures for all of these tools and provided training, support and mentoring to the department’s development, analysis and testing staff.
CATA Currently, I am working on the County Advance, True-up and Accruals (CATA) project.  This system looks at the financial needs of each county in California each month and advances the necessary funds.  Each quarter, the system will modify the advances, based on if the county is spending above or below their budget.  Finally, the system performs year end processing at the end of the state fiscal year.  Each year, this system processes approximately $800 Million in funds to the counties. Over the past few months, I performed all analysis work of the current manual system and I have just begun design of the new system.

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Joseph McLaughlin's Career Highlights in Child Support Systems

  • 2. Career Highlights The following slides show just some of the highlights of my career. In each example, I either worked as a lead position, manager, or completed the entire project on my own. For each of these projects, I had to assume the role of project manager, analyst, and developer. I worked one-to-one with many levels of customers, from financial officers to get funding for the projects, to the individual users who would be doing key data entry into the systems.
  • 3. Career Start I grew up in the Philadelphia region. My first job was with a AmeriGas, the nation’s largest propane company. After some light programming work in Valley Forge, the company promoted me and relocated me to their MIS headquarters in Sacramento.
  • 4. FAST I was the senior AmeriGas developer on the Fuel Accounting Supply and Transportation (FAST) project. This new automation system looked at the fuel needs of over 600 AmeriGas districts for any given month. It then looked at all fuel contracts (including supply terminals) and all transportation (both truck and rail) contracts for the same month. The system then used a minimum cost flow algorithm that created a fuel schedule that met the fuel demand at the lowest overall cost for the company. This system is still in use today.
  • 5. System Programming After FAST, I was promoted to Lead System Administrator/Programmer at AmeriGas. In this role, I was responsible for the daily operations of over 600 district based systems, as well as the care of the large systems in Sacramento CA, Valley Forge PA, and Houston TX. Additionally, I provided administration and programming support for the other AmeriGas programmers and testers.
  • 6. Lockheed Martin In 1994, I left AmeriGas and went to work for Lockheed Martin as part of the California Department of Child Support. I was a manager of a dozen talented System Administrators/Programmers. My team performed administration and system programming on systems in all of the counties in California. This included a large data center in Sacramento that supported the development and testing efforts, as well as centralized processing. Our group handled several programming projects during this time that impacted Child Support Agencies in all of the counties in California.
  • 7. Data Warehouse In 2000, I left Lockheed Martin, but continued working with the California Department of Child Support. After upgrading all systems to survive Y2K, I then created a large data warehouse to both store archive child support data as well as assist in the conversion of this data to new automation projects. I continued to keep this data warehouse operational until 2008.
  • 8. CS356 In 2001, I started began several web development projects for the California Department of Child Support. One of the largest of these projects was the CS356 Automated Expenditure Claim (AEC) system. This system collected quarterly expenditure data, related to running the business of Child Support, from all of the counties in California. The system automatically audited these expenditures, made cuts, and provided data and reports that were sent to the Federal Office of Child Support. This system processed over $770 Million dollars of expenditures each year.
  • 9. Department of Child Support Intranet In 2002, I built the DCSS intranet site. We had limited funding for this project, so I built a content management system from scratch. Content Managers could post their own documents and modify their own web pages. This intranet site was used extensively by the administrative services branch to communicate events and news with the rest of the department. This site remained in service until 2010.
  • 10. EDP Another website I built was the Electronic Data Processing (EDP) website. At the beginning of each year, each county in California would report their anticipated EDP needs, including equipment, contracts, services, personnel, etc, for the upcoming year. The system also collected EDP data from California Consortias. These are special Child Support Projects. This data was automatically audited and reported. These EDP requests would be reviewed and approved or unapproved. Approved EDP allocations then went into the CS356 system, a website I had written previously.
  • 11. EDP Another website I built was the Electronic Data Processing (EDP) website. At the beginning of each year, each county in California would report their anticipated EDP needs, including equipment, contracts, services, personnel, etc, for the upcoming year. The system also collected EDP data from California Consortias. These are special Child Support Projects. This data was automatically audited and reported. These EDP requests would be reviewed and approved or unapproved. Approved EDP allocations then went into the CS356 system, a website I had written previously. This system handles over $25 Million in funding requests each year.
  • 12. COAP In 2004, I wrote the Compromise of Arrears (COAP) program. This system proved a unique challenge since the business program was new and the business rules were not yet defined. I worked with the user both as an analyst and a developer to develop the business rules and automate the system. This system helps families who owe a great deal of back child support to the State. Since it’s inception, this system has helped over 9,000 families get their child support arrears under control.
  • 13. Crystal Reports In 2001, I introduced the use of Crystal Reports 8.5 on the California Department of Child Support websites. I wrote a custom report launcher that interfaced with Crystal Enterprise and interfaced seamlessly with the departmental websites. Several years later, I wrote an FSR that provided the funding for me to upgrade this to Crystal Enterprise 10 and increase licensing. Finally, I upgraded this again in 2009 to Business Objects XI R3.
  • 14. IBM Rational In 2006, I wrote an FSR to purchase IBM Rational tools to assist the California Department of Child Support in their System Development Lifecycle. After getting the funds, I installed ClearQuest, ClearCase, Requisite Pro, Rational Rose, TestDirector and Robot. I wrote the ClearQuest schema that is used by the Department. I also setup the VOB structures for all of the source code. I wrote up standards and procedures for all of these tools and provided training, support and mentoring to the department’s development, analysis and testing staff.
  • 15. CATA Currently, I am working on the County Advance, True-up and Accruals (CATA) project. This system looks at the financial needs of each county in California each month and advances the necessary funds. Each quarter, the system will modify the advances, based on if the county is spending above or below their budget. Finally, the system performs year end processing at the end of the state fiscal year. Each year, this system processes approximately $800 Million in funds to the counties. Over the past few months, I performed all analysis work of the current manual system and I have just begun design of the new system.