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Why a culture of innovation will stop
your best ideas from leaking
through the cracks
INNOVATION AS
UNUSUAL
Will Papa, Senior Vice President and Chief R&D Officer,
The Hershey Company
“
The problem is
that doing things
IS HARD.
At least that’s
what the 100s
of business leaders
we
spoke to told us.
50% said
they’d seen a great
idea fail for entirely
avoidable reasons.
47%
said innovation
activity is often a
costly failure.
Is your business one of those that
struggles to make innovation
work?
We've got a
good idea
why…
When it comes to innovation,
the biggest mistake most businesses make is
locking their best ideas away
USUALLY IN THE R&D DEPARTMENT
innovation
gets stuck in
a silo, it will
WHEN
The trick is to set it free and get the
whole organisation
FIZZING WITH A PASSION
for new ideas.
And why
wouldn’t you?
Getting innovation wrong
is like flushing money
down the drain.
UK
organisations
are wasting some
£64.7 billion in
failed innovation
every year.
And when
innovation fails
and be more competitive go down the drain too.
opportunities to improve productivity
In the worst-case scenario,
businesses that fail at innovation
Stagnate
become irrelevant
But hang on!
Some organisations
are getting innovation
right.
You know.
The ones that are…
launching new services
You know.
The ones that are…
becoming more profitable
£ € ¥$
You know.
The ones that are…
doing more with less
You know.
The ones that are…
even conquering the world.
Could your business
be more like these
top innovators?
We’re pretty sure it could.
YOU KNOW THOSE 100s OF
BUSINESSES WE SPOKE TO?
We asked them about how they innovate,
found the ones that are doing it best and
worked out how they do it.
Here’s what we found >
SEVEN
BIG IDEAS
BIG IDEA ONE
TAKE A STEP INTO THE UNKNOWN AND BE
VISIONARY, AGGRESSIVE AND BOLD
DON’T MESS ABOUT WITH HALF MEASURES.
GET RADICAL.
“We see some organisations developing radical
innovations around strategy or product
development, while others are creating value
through internal innovation. For all kinds of
innovation, organisations need to be doing
something new, visionary and bold. They need to
be prepared to take risks.”
PA Innovation Report 2015
BIG IDEA TWO
BRING NEW LIFE TO THE TRADITIONAL BOARD
GET IN PEOPLE WHO WILL TAKE YOUR
ORGANISATION OUTSIDE ITS COMFORT ZONE.
“Leadership is the most important thing. If you have
people who have a passion for innovation and can
lead, that is 80% of the battle won.”
Ian Rhodes, Chief Executive Officer,
McLaren Applied Technologies
BIG IDEA THREE
LOOK BEYOND YOUR SECTOR.
YOU’LL BE AMAZED AT WHAT
YOU’LL FIND OUT THERE.
“The best innovators go beyond looking – they
create new partnerships and alliances; they prepare
to rethink their whole mission.”
PA Innovation Report 2015
BIG IDEA FOUR
DON’T EXPECT A PAYBACK NEXT MONTH –
MEASURE BY VALUE, NOT QUARTERLY FINANCIAL
GAINS.
THE BEST RETURNS ON INNOVATION COME
FROM PLAYING THE LONG GAME.
“The term ‘innovation’ is often used to describe the
process of generating good ideas, but the truth is
you are really only innovative if you can get those
ideas to market and people can see the value in
them when they get there.”
Paul Jansen, Professional Engineer, Associate
Vice President Medical Device Development, Sanofi
BIG IDEA FIVE
DON’T SETTLE FOR ‘TOKEN’ DIGITAL
EMBRACE THE WHOLE SHEBANG.
“Digital is not something you can just bolt on
to your innovation strategy. ”
Anita Chandraker,
PA digital expert
BIG IDEA SIX
LOVE TO FAIL FRUGALLY
OR, AT LEAST, EMBRACE THE POSSIBILITY OF
FAILURE AND ROLL WITH IT.
“We know we are going to fail. It is part of the process
of truly innovating. We have spent a lot of time trying
to get to those failures earlier in the lifecycle of an
innovation, with a smaller financial cost.”
Peter Erickson, Executive Vice President,
Innovation-Technology-Quality at General Mills
BIG IDEA SEVEN
BANISH THE INNOVATION KILLERS AND
BRING IN ANTIBODIES TO FIGHT THEM OFF.
RULES. RISK AVERSION. LACK OF RESOURCES.
“We get a lot of grassroots ideas. But the barriers to
innovation have largely been organizational. A person
in the medical records room will say ‘80% of this work
could be delivered more cheaply.’ It will not happen
until a senior leader says ‘we need to reduce medical
records costs by 80%’”.
Steve Prewitt, Vice President of New Business Solutions,
Visiting Nurse Service of New York
The big ideas don’t mean
innovating is easy.
But they’re the right place to start.
And when there’s so much at stake
ü competitiveness
ü productivity
ü profitability
ü Survival
Want to read more
about these big ideas?
Our Innovation Report
is the place to start.
You can download a copy for free by
visiting
www.paconsulting.com/innovation-
research
It’s packed with analysis, insight and
inspiration – not just from your sector,
but from other people’s too.
Life science, government, financial services, consumer and
manufacturing, transport, travel and logistics, energy and utilities,
defence and security, healthcare
Want to get to know
more about us?
We are a consulting, technology and innovation firm. We define
success as achieving exceptional results that have a lasting
impact on businesses, communities and individuals worldwide.
Our clients choose us because we challenge convention to find
the solutions that really work - in practice, not just on paper.
Then we roll up our sleeves and get the job done.
At PA we don’t just believe in making a difference.
We believe in making the difference.
To find out more, visit www.paconsulting.com
We Make the Difference.

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Innovation as unusual: Why a culture of innovation will stop your best ideas from leaking through the cracks

  • 1. Why a culture of innovation will stop your best ideas from leaking through the cracks INNOVATION AS UNUSUAL
  • 2. Will Papa, Senior Vice President and Chief R&D Officer, The Hershey Company “
  • 3. The problem is that doing things IS HARD.
  • 4. At least that’s what the 100s of business leaders we spoke to told us. 50% said they’d seen a great idea fail for entirely avoidable reasons. 47% said innovation activity is often a costly failure.
  • 5. Is your business one of those that struggles to make innovation work? We've got a good idea why…
  • 6. When it comes to innovation, the biggest mistake most businesses make is locking their best ideas away USUALLY IN THE R&D DEPARTMENT
  • 7. innovation gets stuck in a silo, it will WHEN
  • 8. The trick is to set it free and get the whole organisation FIZZING WITH A PASSION for new ideas.
  • 9. And why wouldn’t you? Getting innovation wrong is like flushing money down the drain. UK organisations are wasting some £64.7 billion in failed innovation every year.
  • 10. And when innovation fails and be more competitive go down the drain too. opportunities to improve productivity
  • 11. In the worst-case scenario, businesses that fail at innovation Stagnate become irrelevant
  • 12. But hang on! Some organisations are getting innovation right.
  • 13. You know. The ones that are… launching new services
  • 14. You know. The ones that are… becoming more profitable £ € ¥$
  • 15. You know. The ones that are… doing more with less
  • 16. You know. The ones that are… even conquering the world.
  • 17. Could your business be more like these top innovators? We’re pretty sure it could.
  • 18. YOU KNOW THOSE 100s OF BUSINESSES WE SPOKE TO? We asked them about how they innovate, found the ones that are doing it best and worked out how they do it. Here’s what we found >
  • 20. BIG IDEA ONE TAKE A STEP INTO THE UNKNOWN AND BE VISIONARY, AGGRESSIVE AND BOLD DON’T MESS ABOUT WITH HALF MEASURES. GET RADICAL. “We see some organisations developing radical innovations around strategy or product development, while others are creating value through internal innovation. For all kinds of innovation, organisations need to be doing something new, visionary and bold. They need to be prepared to take risks.” PA Innovation Report 2015
  • 21. BIG IDEA TWO BRING NEW LIFE TO THE TRADITIONAL BOARD GET IN PEOPLE WHO WILL TAKE YOUR ORGANISATION OUTSIDE ITS COMFORT ZONE. “Leadership is the most important thing. If you have people who have a passion for innovation and can lead, that is 80% of the battle won.” Ian Rhodes, Chief Executive Officer, McLaren Applied Technologies
  • 22. BIG IDEA THREE LOOK BEYOND YOUR SECTOR. YOU’LL BE AMAZED AT WHAT YOU’LL FIND OUT THERE. “The best innovators go beyond looking – they create new partnerships and alliances; they prepare to rethink their whole mission.” PA Innovation Report 2015
  • 23. BIG IDEA FOUR DON’T EXPECT A PAYBACK NEXT MONTH – MEASURE BY VALUE, NOT QUARTERLY FINANCIAL GAINS. THE BEST RETURNS ON INNOVATION COME FROM PLAYING THE LONG GAME. “The term ‘innovation’ is often used to describe the process of generating good ideas, but the truth is you are really only innovative if you can get those ideas to market and people can see the value in them when they get there.” Paul Jansen, Professional Engineer, Associate Vice President Medical Device Development, Sanofi
  • 24. BIG IDEA FIVE DON’T SETTLE FOR ‘TOKEN’ DIGITAL EMBRACE THE WHOLE SHEBANG. “Digital is not something you can just bolt on to your innovation strategy. ” Anita Chandraker, PA digital expert
  • 25. BIG IDEA SIX LOVE TO FAIL FRUGALLY OR, AT LEAST, EMBRACE THE POSSIBILITY OF FAILURE AND ROLL WITH IT. “We know we are going to fail. It is part of the process of truly innovating. We have spent a lot of time trying to get to those failures earlier in the lifecycle of an innovation, with a smaller financial cost.” Peter Erickson, Executive Vice President, Innovation-Technology-Quality at General Mills
  • 26. BIG IDEA SEVEN BANISH THE INNOVATION KILLERS AND BRING IN ANTIBODIES TO FIGHT THEM OFF. RULES. RISK AVERSION. LACK OF RESOURCES. “We get a lot of grassroots ideas. But the barriers to innovation have largely been organizational. A person in the medical records room will say ‘80% of this work could be delivered more cheaply.’ It will not happen until a senior leader says ‘we need to reduce medical records costs by 80%’”. Steve Prewitt, Vice President of New Business Solutions, Visiting Nurse Service of New York
  • 27. The big ideas don’t mean innovating is easy. But they’re the right place to start.
  • 28. And when there’s so much at stake ü competitiveness ü productivity ü profitability ü Survival
  • 29. Want to read more about these big ideas? Our Innovation Report is the place to start. You can download a copy for free by visiting www.paconsulting.com/innovation- research
  • 30. It’s packed with analysis, insight and inspiration – not just from your sector, but from other people’s too. Life science, government, financial services, consumer and manufacturing, transport, travel and logistics, energy and utilities, defence and security, healthcare
  • 31. Want to get to know more about us?
  • 32. We are a consulting, technology and innovation firm. We define success as achieving exceptional results that have a lasting impact on businesses, communities and individuals worldwide. Our clients choose us because we challenge convention to find the solutions that really work - in practice, not just on paper. Then we roll up our sleeves and get the job done. At PA we don’t just believe in making a difference. We believe in making the difference. To find out more, visit www.paconsulting.com We Make the Difference.