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© 2014 IBM Corporation
1833,
Petrobras IT Architecture
Blueprint Framework
Andre Victor – Petrobras
aovictor@petrobras.com.br
Marcio Braga – IBM
marcioab@br.ibm.com
Paulo Lacerda – IBM
placerda@br.ibm.com
1
 Petrobras
 IT Organization and Staff
 IT Architecture Toolkit
 Metamodel
 Methodology
 Big Picture of Tools
 Blueprint Framework
 Using blueprints for supporting IT decisions
 Conclusions and next steps
Outline
2
Founded by the Brazilian Government in 1953
A public-private joint-stock company, with the Brazilian Government
as the main shareholder
Largest company in Brazil and the world’s third largest energy company by
market value according to the PFC Energy 50 ranking (2011)
The world’s 34th largest company by revenue (US$ 120,052 billion) and 8th
company by profit (US$ 19,184 billion) according to Fortune 500 ranking of
largest companies for 2010
The world’s eighth largest publicly traded company, according to Forbes
magazine’s ranking
Its shares are traded on the stock exchanges of São Paulo, New York,
Madrid, and Buenos Aires, with over 1 million investors
In 2006, it put Brazil in the group of the countries self-sufficient in oil
3
It comprises about 300 subsidiaries, affiliates, and controlled companies operating in
Brazil and abroad
Proven reserves in Brazil and abroad (SPE criterion): 16 billion boe
Daily average production - Brazil and abroad: 2.583 million boe
Producing platforms: 132
Refineries: 15
Average production of oil products - Brazil and abroad: 2.052 million bpd
Total natural gas offer to the Brazilian market: 62.4 million m3/day
Thermoelectric plants: 15
Wind plant: 1
Fertilizer plants: 2
Service stations: around 8,000
Biodiesel plants: three wholly owned plants and an interest in two plants
Ethanol plants: an interest in 10 plants
4
Petrobras is a pioneer and world leader (22% stake) in oil production
in deep and ultra-deep waters
It won the OTC award twice, the most important award in the industry,
for its innovation in the exploration of offshore fields
5
Finding oil in the Pre-Salt layer is one of the major discoveries
in the recent history of the world oil industry
Pre-Salt layer: a group of sedimentary rocks along the Brazilian
coast, under a thick salt layer, at a depth of up to 7,000 meters
Light and high quality oil (low acidity and low sulfur content),
ideal for high value-added products
Reserves estimated between 10.6 and 16 billion barrels
of recoverable oil (only Petrobras)
Generation of business opportunities and development of the
production chain and goods and services industry, mainly in Brazil
Information Technology Infrastructure
6
Equipment in Operation
Servers
5,000 physical servers
6,000 logical servers
11,000 total servers (physical + logical)
Mainframe
750 simultaneous users
100,000 daily accesses via Intranet
Processing capacity of 1,025 Mips
Storage
10.9 petabytes of storage capacity (New Data
Center will add 2 petabytes)
System Development
4,000 systems in use
Growth 350 systems/year
Helpdesk
111,724 users in Brazil
6,635 users abroad
165,781 Helpdesk calls/month – Brazil
8,353 Helpdesk calls/month – abroad
76.6% of requirement volume solved
Integrated Management System – ERP
Virtually 100% of workforce with access to internal network
TIC Call Center answers about 240,000 calls per month.
Holding
PC’s 75,410
notebooks 15,148
printers 14,965
PEP ProAni
Concomitant
access 7,900 1,300
Recorded users 73,600 4,800
Daily access 22,300 2,100
7
 Petrobras
 IT Organization and Staff
 IT Architecture Toolkit
 Metamodel
 Methodology
 Big Picture of Tools
 Blueprint Framework
 Using blueprints for supporting IT decisions
 Conclusions and next steps
Outline
Organization Chart of Information Technology and
Telecommunications (TIC)
8
CIO
Provision Center of
Services and
Infrastructure Solutions
TIC Exploration and Production
TIC Supply
TIC Gas and Energy
TIC International
TIC Financial
TIC Services
Human Resources
Product and Service
Acquisition
Planning and
Management
TIC Corporate
TIC Architecture
ASSISTANT
Provision Center of
Services and Software
Solutions
Provision Center of
Services and
Telecommunication
Solutions
Communication Information Security
MANAGEMENT
PROVIDER
CENTERS
CUSTOMER
RELATIONSHIP
TIC
TIC Architecture Staff
9
TIC Architecture
Customer
Relationship
Group
Line of
Business
Technology
Architecture
Application
Architecture
Information
Architecture
Provider
Center
Groups
support with methods, tools and team of
architects
demands
solutions
defines
projects
Challenges for IT Architecture
10
 Reduce the complexity of the environment.
 Rationalize the application portfolio.
 Avoid information system silos.
 Align IT effort to business needs.
 Guide the customer’s IT demand management:
 How to map a demand into current and future IT
architectures?
 Which artifacts should be used to formally discuss
demand?
 How to migrate from a Customer’s demand perspective to
a Process’ demand perspective?
How to overcome these challenges?
11
Architecture repository
Architecture
Blueprints
Diagrams, matrices and reports
that responds questions about how
applications support the business
Managers, solution architects
and business analysts
12
 Petrobras
 IT Organization and Staff
 IT Architecture Toolkit
 Metamodel
 Methodology
 Big Picture of Tools
 Blueprint Framework
 Using blueprints for supporting IT decisions
 Conclusions and next steps
Outline
IT Architecture Toolkit
13
Tools
(IBM Rational System Architect and EAMS)
Methodology
(what should be assessed, how to analyse, templates, etc.)
Training
(teams of architects for supporting architecture initiatives and
training plan)
Governance
(roles, responsabilities and architecture artifacts lifecycle)
IT Architecture Toolkit – High level conceptual view
of metamodel
14
Business
Process
Information
ApplicationActor
composes composes
composes
Son of
is customer
consumes/provides
suports
reads/creates/updates
manages/executes/cooperates/is notified
Project
creates/modifies/kills* * *
*
IT Architecture Toolkit – Methodology
15
Business
assessment
Current IT
architecture
analysis
Future IT
architecture
proposal
IT Architecture Toolkit – Our Big Picture of Tools
16
Connector
IBM Rational System Architect
EAMS
ARIS Business Designer
macros
macros
Other data
sources
• Table reports
• Matrices
• Diagrams
• Graphics
• Dashboards
Architecture
database
IT Architecture Suite
Petrobras Application
Catalog
macro
report
Architecture
Blueprints
Architecture Viewer
17
 Petrobras
 IT Organization and Staff
 IT Architecture Toolkit
 Metamodel
 Methodology
 Big Picture of Tools
 Blueprint Framework
 Using blueprints for supporting IT decisions
 Conclusions and next steps
Outline
 Each architecture blueprint is defined according to the following
issues
 Objective: what intention must be communicated
 Example: what do we want develop or buy, what information must be
integrated, what application can be killed, etc.
 Audience: By whom the blueprint will be viewed
 Techincal: Solution architects
 Analytical: Business analysts
 Management staff: business process owner, CIO, etc.
 Content: what entities, attributes and relationships from
metamodel should be viewed
 Exemple: business process and application; or information, application
and projects; etc.
 Layout: viewing requirements (graphical, matrix or spreadsheet)
Blueprint Framework
18
How IBM Rational System Architect (SA) supports
the framework?
19
IBM Rational System Architect
EAMS
• Table reports
• Matrices
• Diagrams
• Graphics
• Dashboards
Architecture
database
Architecture
Blueprints
What SA features are used for
each phase of methodology?
• Business assessment
• SA reports
• Macros
• Current IT architecture
analysis
• Matrices
• SA reports
• Macros
IBM Rational
System
Architect
Business Assessment
20
Collect data
Data load in
repository
Consistency
Analysis
Correct data
Objective: Deliver architecture blueprints with quality in order to be analyzed
Reports and macros
Consistency Analysis
21
 Objective:
 Check data quality assessed and correct them into original
data sources
 Architecture analysis should be done only after this step
 24 consistency reports
 2 VB macros
 Benefits
 It contributes to improve data quality of external business
processes and applications repositories.
Collect
data
Data load in
repository
Consistency
Analysis
Correct data
Consistency Analysis: Examples
22
1. Redundant or objects with similar names (applications,
information and business processes)
2. Applications
1. Application composition (modules)
2. Applications modeled but not registered in the catalog
3. Applications registered in the catalog, but not modeled in the
process
3. Information
1. No definition (description) or no reference
2. Spreadsheets used in business processes
4. Business processes
1. Flows without activities
2. Activities/processes not referenced
3. Diagrams not referenced
Collect
data
Data load in
repository
Consistency
Analysis
Correct data
Consistency Reports
23
Zoom
Collect
data
Data load in
repository
Consistency
Analysis
Correct data
 Application overlapping
 2 or more applications support the same business processes or
activities with the same information
 Integration opportunities (information and applications)
 Information flows through different applications
 Automation opportunities
 Manual activities or business processes
 Popular information stored in spreadsheets and used in different
points of business processes
 Deliverable: Current Architecture Report
Current IT Architecture Analysis
SA Support for Analysis: numbers
Matrix Analysis
Reports
VB Macros
Application
overlapping
10 6 1
Integration
opportunities
16 7 1
Automation
opportunities
5 4 -
TOTAL 31 17 2
A1 A2 A3 A4 ... Am
P1 X
P2 X X X X X
P3
P4 X X
P5 X X X X
...
Pn
Do we need so many
applications to support
one business
process?
Example of Analysis:
Business Process x Application Matrix
Application overlapping or Integration opportunity?
A1 A2 A3 A4 ... Am
P1 X
P2 X X X X X
P3
P4 X X
P5 X X X X
...
Pn
Manual business
processes could be
more efficient ?
Example of Analysis:
Business Process x Application Matrix
Automation opportunity?
A1 A2 A3 A4 ... Am
P1 X
P2 X X X X X
P3
P4 X X
P5 X X X X
...
Pn
The level of
automation of these
business processes is
good enough ?
Example of Analysis:
Business Process x Application Matrix
Automation opportunity?
A1 A2 A3 A4 ... Am
I1 Read Read Read
I2 Create Read
I3 Create
I4
I5 Create Create Update
...
In Read
Example of Analysis:
Application x Information Matrix
Do A2, A3 e Am share the
same data repository ? If they
do not, are they integrated ?
Integration opportunity?
A1 A2 A3 A4 ... Am
I1 Read Read Read
I2 Create Read
I3 Create
I4
I5 Create Create Update
...
In Read
Is information created in A1
avaliable for A2 ? If it is,
integration is synchronous or
assynchronous?
Example of Analysis:
Application x Information Matrix
Integration opportunity?
A1 A2 A3 A4 ... Am
I1 Read Read Read
I2 Create Read
I3 Create
I4
I5 Create Create Update
...
In Read
Is information consumed in a
manual way?
Example of Analysis:
Application x Information Matrix
Automation opportunity?
SA Matrices for Analysis
Zoom
Analysis Macro: Application Similarity Matrix
34
 Petrobras
 IT Organization and Staff
 IT Architecture Toolkit
 Metamodel
 Methodology
 Big Picture of Tools
 Blueprint Framework
 Using blueprints for supporting IT decisions
 Conclusions and next steps
Outline
Using blueprints for supporting IT decisions
35
Budget
Planning
Demand
Management
Deliver
Solutions
Customer
perception
Until 2012
Budget
Planning
Demand
Management
Deliver
Solutions
Customer
perception
Since 2013
IT Architecture
Program
Budget on applications belongs to the
process owner, not to the customer
Using blueprints for supporting IT decisions (TO-BE)
36
Demand
Management
Deliver
Solutions
Customer
perception
IT Architecture
Program
Architecture
Governance
Budget
Planning
• What is it ?
– Set of initiatives which applies IT Architecture Toolkit
in from Petrobras Value Chain’s processes
• What is delivered ?
– Architecture blueprints assotiated to each business
process
• Used for manage customer demands
– Recommendations for application and information
architecture evolution
• Used for budget planning
IT Architecture Program
Petrobras Value Chain Toolkit initiatives
39
 Petrobras
 IT Organization and Staff
 IT Architecture Toolkit
 Metamodel
 Methodology
 Big Picture of Tools
 Blueprint Framework
 Using blueprints for supporting IT decisions
 Conclusions and next steps
Outline
 Architecture blueprints has proven to be an effective tool for IT
planning and for communication between IT and business units
 IT Architecture Toolkit has enabled an pro-active behavior of
Customer Relationship Groups
 Perception of IT value by business customers has improved
 Personal/politic interest are more visible
 Architecture Program has contributed to rationalize the
application portfolio
 Architecture repository have been used for improving data quality
of other data sources
 Structuring tacital knowledge about how IT suports business
Conclusions
40
 Develop graphical blueprints into SA through adoption of
diagrams and additional SA features
 Using SA to draw AS-IS and TO-BE architectures (input data
directly)
 Adjust IT governance to enforce/include architecture view in
decisions about applications
 Extend metamodel to include strategy and infrastructure
concepts
 Define architecture patterns for some business contexts (eg.:
refineries, thermoeletric plants, etc.)
Next steps
41
Thank You!
Andre Victor
aovictor@petrobras.com.br

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Innovate2014 ea 1833

  • 1. © 2014 IBM Corporation 1833, Petrobras IT Architecture Blueprint Framework Andre Victor – Petrobras aovictor@petrobras.com.br Marcio Braga – IBM marcioab@br.ibm.com Paulo Lacerda – IBM placerda@br.ibm.com
  • 2. 1  Petrobras  IT Organization and Staff  IT Architecture Toolkit  Metamodel  Methodology  Big Picture of Tools  Blueprint Framework  Using blueprints for supporting IT decisions  Conclusions and next steps Outline
  • 3. 2 Founded by the Brazilian Government in 1953 A public-private joint-stock company, with the Brazilian Government as the main shareholder Largest company in Brazil and the world’s third largest energy company by market value according to the PFC Energy 50 ranking (2011) The world’s 34th largest company by revenue (US$ 120,052 billion) and 8th company by profit (US$ 19,184 billion) according to Fortune 500 ranking of largest companies for 2010 The world’s eighth largest publicly traded company, according to Forbes magazine’s ranking Its shares are traded on the stock exchanges of São Paulo, New York, Madrid, and Buenos Aires, with over 1 million investors In 2006, it put Brazil in the group of the countries self-sufficient in oil
  • 4. 3 It comprises about 300 subsidiaries, affiliates, and controlled companies operating in Brazil and abroad Proven reserves in Brazil and abroad (SPE criterion): 16 billion boe Daily average production - Brazil and abroad: 2.583 million boe Producing platforms: 132 Refineries: 15 Average production of oil products - Brazil and abroad: 2.052 million bpd Total natural gas offer to the Brazilian market: 62.4 million m3/day Thermoelectric plants: 15 Wind plant: 1 Fertilizer plants: 2 Service stations: around 8,000 Biodiesel plants: three wholly owned plants and an interest in two plants Ethanol plants: an interest in 10 plants
  • 5. 4 Petrobras is a pioneer and world leader (22% stake) in oil production in deep and ultra-deep waters It won the OTC award twice, the most important award in the industry, for its innovation in the exploration of offshore fields
  • 6. 5 Finding oil in the Pre-Salt layer is one of the major discoveries in the recent history of the world oil industry Pre-Salt layer: a group of sedimentary rocks along the Brazilian coast, under a thick salt layer, at a depth of up to 7,000 meters Light and high quality oil (low acidity and low sulfur content), ideal for high value-added products Reserves estimated between 10.6 and 16 billion barrels of recoverable oil (only Petrobras) Generation of business opportunities and development of the production chain and goods and services industry, mainly in Brazil
  • 7. Information Technology Infrastructure 6 Equipment in Operation Servers 5,000 physical servers 6,000 logical servers 11,000 total servers (physical + logical) Mainframe 750 simultaneous users 100,000 daily accesses via Intranet Processing capacity of 1,025 Mips Storage 10.9 petabytes of storage capacity (New Data Center will add 2 petabytes) System Development 4,000 systems in use Growth 350 systems/year Helpdesk 111,724 users in Brazil 6,635 users abroad 165,781 Helpdesk calls/month – Brazil 8,353 Helpdesk calls/month – abroad 76.6% of requirement volume solved Integrated Management System – ERP Virtually 100% of workforce with access to internal network TIC Call Center answers about 240,000 calls per month. Holding PC’s 75,410 notebooks 15,148 printers 14,965 PEP ProAni Concomitant access 7,900 1,300 Recorded users 73,600 4,800 Daily access 22,300 2,100
  • 8. 7  Petrobras  IT Organization and Staff  IT Architecture Toolkit  Metamodel  Methodology  Big Picture of Tools  Blueprint Framework  Using blueprints for supporting IT decisions  Conclusions and next steps Outline
  • 9. Organization Chart of Information Technology and Telecommunications (TIC) 8 CIO Provision Center of Services and Infrastructure Solutions TIC Exploration and Production TIC Supply TIC Gas and Energy TIC International TIC Financial TIC Services Human Resources Product and Service Acquisition Planning and Management TIC Corporate TIC Architecture ASSISTANT Provision Center of Services and Software Solutions Provision Center of Services and Telecommunication Solutions Communication Information Security MANAGEMENT PROVIDER CENTERS CUSTOMER RELATIONSHIP TIC
  • 10. TIC Architecture Staff 9 TIC Architecture Customer Relationship Group Line of Business Technology Architecture Application Architecture Information Architecture Provider Center Groups support with methods, tools and team of architects demands solutions defines projects
  • 11. Challenges for IT Architecture 10  Reduce the complexity of the environment.  Rationalize the application portfolio.  Avoid information system silos.  Align IT effort to business needs.  Guide the customer’s IT demand management:  How to map a demand into current and future IT architectures?  Which artifacts should be used to formally discuss demand?  How to migrate from a Customer’s demand perspective to a Process’ demand perspective?
  • 12. How to overcome these challenges? 11 Architecture repository Architecture Blueprints Diagrams, matrices and reports that responds questions about how applications support the business Managers, solution architects and business analysts
  • 13. 12  Petrobras  IT Organization and Staff  IT Architecture Toolkit  Metamodel  Methodology  Big Picture of Tools  Blueprint Framework  Using blueprints for supporting IT decisions  Conclusions and next steps Outline
  • 14. IT Architecture Toolkit 13 Tools (IBM Rational System Architect and EAMS) Methodology (what should be assessed, how to analyse, templates, etc.) Training (teams of architects for supporting architecture initiatives and training plan) Governance (roles, responsabilities and architecture artifacts lifecycle)
  • 15. IT Architecture Toolkit – High level conceptual view of metamodel 14 Business Process Information ApplicationActor composes composes composes Son of is customer consumes/provides suports reads/creates/updates manages/executes/cooperates/is notified Project creates/modifies/kills* * * *
  • 16. IT Architecture Toolkit – Methodology 15 Business assessment Current IT architecture analysis Future IT architecture proposal
  • 17. IT Architecture Toolkit – Our Big Picture of Tools 16 Connector IBM Rational System Architect EAMS ARIS Business Designer macros macros Other data sources • Table reports • Matrices • Diagrams • Graphics • Dashboards Architecture database IT Architecture Suite Petrobras Application Catalog macro report Architecture Blueprints Architecture Viewer
  • 18. 17  Petrobras  IT Organization and Staff  IT Architecture Toolkit  Metamodel  Methodology  Big Picture of Tools  Blueprint Framework  Using blueprints for supporting IT decisions  Conclusions and next steps Outline
  • 19.  Each architecture blueprint is defined according to the following issues  Objective: what intention must be communicated  Example: what do we want develop or buy, what information must be integrated, what application can be killed, etc.  Audience: By whom the blueprint will be viewed  Techincal: Solution architects  Analytical: Business analysts  Management staff: business process owner, CIO, etc.  Content: what entities, attributes and relationships from metamodel should be viewed  Exemple: business process and application; or information, application and projects; etc.  Layout: viewing requirements (graphical, matrix or spreadsheet) Blueprint Framework 18
  • 20. How IBM Rational System Architect (SA) supports the framework? 19 IBM Rational System Architect EAMS • Table reports • Matrices • Diagrams • Graphics • Dashboards Architecture database Architecture Blueprints What SA features are used for each phase of methodology? • Business assessment • SA reports • Macros • Current IT architecture analysis • Matrices • SA reports • Macros
  • 21. IBM Rational System Architect Business Assessment 20 Collect data Data load in repository Consistency Analysis Correct data Objective: Deliver architecture blueprints with quality in order to be analyzed Reports and macros
  • 22. Consistency Analysis 21  Objective:  Check data quality assessed and correct them into original data sources  Architecture analysis should be done only after this step  24 consistency reports  2 VB macros  Benefits  It contributes to improve data quality of external business processes and applications repositories. Collect data Data load in repository Consistency Analysis Correct data
  • 23. Consistency Analysis: Examples 22 1. Redundant or objects with similar names (applications, information and business processes) 2. Applications 1. Application composition (modules) 2. Applications modeled but not registered in the catalog 3. Applications registered in the catalog, but not modeled in the process 3. Information 1. No definition (description) or no reference 2. Spreadsheets used in business processes 4. Business processes 1. Flows without activities 2. Activities/processes not referenced 3. Diagrams not referenced Collect data Data load in repository Consistency Analysis Correct data
  • 24. Consistency Reports 23 Zoom Collect data Data load in repository Consistency Analysis Correct data
  • 25.  Application overlapping  2 or more applications support the same business processes or activities with the same information  Integration opportunities (information and applications)  Information flows through different applications  Automation opportunities  Manual activities or business processes  Popular information stored in spreadsheets and used in different points of business processes  Deliverable: Current Architecture Report Current IT Architecture Analysis
  • 26. SA Support for Analysis: numbers Matrix Analysis Reports VB Macros Application overlapping 10 6 1 Integration opportunities 16 7 1 Automation opportunities 5 4 - TOTAL 31 17 2
  • 27. A1 A2 A3 A4 ... Am P1 X P2 X X X X X P3 P4 X X P5 X X X X ... Pn Do we need so many applications to support one business process? Example of Analysis: Business Process x Application Matrix Application overlapping or Integration opportunity?
  • 28. A1 A2 A3 A4 ... Am P1 X P2 X X X X X P3 P4 X X P5 X X X X ... Pn Manual business processes could be more efficient ? Example of Analysis: Business Process x Application Matrix Automation opportunity?
  • 29. A1 A2 A3 A4 ... Am P1 X P2 X X X X X P3 P4 X X P5 X X X X ... Pn The level of automation of these business processes is good enough ? Example of Analysis: Business Process x Application Matrix Automation opportunity?
  • 30. A1 A2 A3 A4 ... Am I1 Read Read Read I2 Create Read I3 Create I4 I5 Create Create Update ... In Read Example of Analysis: Application x Information Matrix Do A2, A3 e Am share the same data repository ? If they do not, are they integrated ? Integration opportunity?
  • 31. A1 A2 A3 A4 ... Am I1 Read Read Read I2 Create Read I3 Create I4 I5 Create Create Update ... In Read Is information created in A1 avaliable for A2 ? If it is, integration is synchronous or assynchronous? Example of Analysis: Application x Information Matrix Integration opportunity?
  • 32. A1 A2 A3 A4 ... Am I1 Read Read Read I2 Create Read I3 Create I4 I5 Create Create Update ... In Read Is information consumed in a manual way? Example of Analysis: Application x Information Matrix Automation opportunity?
  • 33. SA Matrices for Analysis Zoom
  • 34. Analysis Macro: Application Similarity Matrix
  • 35. 34  Petrobras  IT Organization and Staff  IT Architecture Toolkit  Metamodel  Methodology  Big Picture of Tools  Blueprint Framework  Using blueprints for supporting IT decisions  Conclusions and next steps Outline
  • 36. Using blueprints for supporting IT decisions 35 Budget Planning Demand Management Deliver Solutions Customer perception Until 2012 Budget Planning Demand Management Deliver Solutions Customer perception Since 2013 IT Architecture Program Budget on applications belongs to the process owner, not to the customer
  • 37. Using blueprints for supporting IT decisions (TO-BE) 36 Demand Management Deliver Solutions Customer perception IT Architecture Program Architecture Governance Budget Planning
  • 38. • What is it ? – Set of initiatives which applies IT Architecture Toolkit in from Petrobras Value Chain’s processes • What is delivered ? – Architecture blueprints assotiated to each business process • Used for manage customer demands – Recommendations for application and information architecture evolution • Used for budget planning IT Architecture Program
  • 39. Petrobras Value Chain Toolkit initiatives
  • 40. 39  Petrobras  IT Organization and Staff  IT Architecture Toolkit  Metamodel  Methodology  Big Picture of Tools  Blueprint Framework  Using blueprints for supporting IT decisions  Conclusions and next steps Outline
  • 41.  Architecture blueprints has proven to be an effective tool for IT planning and for communication between IT and business units  IT Architecture Toolkit has enabled an pro-active behavior of Customer Relationship Groups  Perception of IT value by business customers has improved  Personal/politic interest are more visible  Architecture Program has contributed to rationalize the application portfolio  Architecture repository have been used for improving data quality of other data sources  Structuring tacital knowledge about how IT suports business Conclusions 40
  • 42.  Develop graphical blueprints into SA through adoption of diagrams and additional SA features  Using SA to draw AS-IS and TO-BE architectures (input data directly)  Adjust IT governance to enforce/include architecture view in decisions about applications  Extend metamodel to include strategy and infrastructure concepts  Define architecture patterns for some business contexts (eg.: refineries, thermoeletric plants, etc.) Next steps 41