This document discusses the evolution of the Internet of Things (IoT) and its impact on human and business life. It explains how the IoT has changed how people live and work by enabling new communication methods, online transactions, and smart home devices. It also discusses how businesses have transitioned to e-commerce models and must adopt IoT and Internet marketing strategies. However, the widespread adoption of IoT devices introduces new security, privacy, and interoperability challenges that need to be addressed.

1. Fundamentals of Information
Systems Security
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Fundamentals of Information Systems Security
Page 1
Lesson 2
The Internet of Things
Is Changing How We Live

2. Learning Objective(s)
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Fundamentals of Information Systems Security
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2
 Explain information systems security and
its effect on people and businesses.

3. Key Concepts
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 The evolution of the Internet of Things (IoT) from
the late 1990s to present
 The impact that the Internet and IoT have on
human and business life
 How bricks-and-mortar businesses transform into e-
business models with e-commerce and an IoT
strategy
 How IP mobility is driving IoT to include both
personal and business environments
 New challenges created by IoT

4. The Internet of Things Is Changing
How We Live
Facebook®
Twitter®
LinkedIn®
Pinterest®
Google+®
Instagram®
Social Media Mediums
VoIP
IM chat
Audio conference
Video conference
Collaboration
Digital Media
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5. Drivers for Internet of Things
(IoT)
IP-based networking
Connectivity
Smaller and faster computing
Cloud computing
Data analytics
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6. Evolution of IoT
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 Internet service providers (ISPs)
 Radio frequency identification (RFID)
 Application service providers (ASPs)
 Software as a Service (SaaS)

7. How the Internet and TCP/IP
Transform Our Lives
• The transition to a Transmission
Control Protocol/Internet
Protocol (TCP/IP) world changed
our way of life.
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• People, families, businesses,
educators, and government all
communicate differently than
they did before.
• Nearly everyone has easy
access to the Internet.

8. IoT’s Impact on Human and
Business Life
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The Internet has changed our day-to-day
lives
• Personally
• Socially
• Professionally
Use the Internet to:
• Check weather, news, and social media sites at
home
• Check business emails at work

9. Store-and-Forward vs. Real-Time
Communications
• Occurs instantaneously
Real-time
• Acceptable delay in
transmitting communication
Store-and-
forward
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10. IoT’s Impact on Humans
Health monitoring and updating
Home security and smart home control systems
Online family member calendars
Near real-time tracking and monitoring via GPS
Online banking, bill paying, and financial transactions
Online e-commerce purchases
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11. IoT’s Impact on Business
Retail stores
Virtual workplace
Remote sensors
Traffic-monitoring applications B2C
service delivery model
“Anything as a Service” IoT applications
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12. Evolution from Bricks and Mortar to
E-Commerce
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 E-commerce
• Sale of goods and services on the Internet
 Business-to-consumer (B2C)
• Customers purchase goods and services directly from their
website
 Business-to-business (B2B)
• Businesses conduct sales with other businesses
 Payment Card Industry Data Security Standard (PCI
DSS)
• Protects private customer data

13. Evolution from Bricks and Mortar to
E-Commerce (cont.)
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 Internet business challenges:
• Growing the business through the Internet
• Changing an existing conventional business into
an e-business
• Building secure and highly available websites and
e-commerce portals
• Building a web-enabled customer-service strategy
• Finding new customers with Internet marketing

14. E-business Strategy Elements
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E-commerce solution
Internet marketing strategy
E-customer service-delivery strategy
Payment and credit card transaction
processing

15. Why Businesses Must Have an
Internet and IoT Marketing Strategy
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Must remain competitive
Bricks-and-mortar business model out of
date in global market
Customers require continuous access to
information, products, and services

16. IP Mobility
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 Personal communication devices and mobile
phones are powerful
 Cell phones are used to extend mobility
 Mobile phones, smartphones, and PDAs
match the power and flexibility of small
computers
 Tablets, smartphones, and netbooks fill need
for lightweight portable devices

17. Mobile Users and Bring Your
Own Device (BYOD)
 Employees and contractors use their own personal
devices to connect to network at office
Issues with Mobile Computing
• Network
• Usability
• Security
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18. Mobile Applications
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Limited web browsers can’t run some
traditional applications
Bad interface design causes application
failure on mobile devices
Many users from multiple domains found
uses for mobile applications
Medical applications were a good fit for
mobile applications

19. Mobile Applications (cont.)
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4G & 5G networks provide true IP
communications.
Mobile IP enables users to:
• Move between LAN segments and stay
connected without interruption.
• Maintain a connection to the network as long
as the mobile device stays within network
coverage.

20. New Challenges Created by the IoT
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Security Privacy Interoperability
Legal and
regulatory
compliance
E-commerce
and economic
dev issues

21. New Challenges Created by the IoT
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Security Privacy Interoperability
Legal and
regulatory
compliance
E-commerce
and economic
dev issues
 Security: How do you keep the bad guys out if you enable the IoT for
your personal and professional life?
 Privacy: How do you protect your family’s identity and privacy data
from theft or unauthorized access that can lead to identity theft?
 Interoperability and standards: How well do IoT manufacturers and
ASP developers ensure that devices communicate securely?
 Legal and regulatory compliance
 E-commerce and economic development issues

22. Security Challenges of IT Devices
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 Deployed in large quantities (such as sensors or
consumer items)
 Not maintained or updated devices allow
vulnerabilities
 Upgrades can be difficult to distribute and deploy
 No owner visibility of how the device connects to the
Internet
 Not physically secure
 Capture readings and measurements in the open

23. Privacy Challenges
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 Privacy policy statement.
 Definition of data, metadata, or analytical data
use and rights.
 Ability for a user to provide consent to a
manufacturer’s or application service
provider’s privacy policy statement.
 Determine the domain of privacy.

24. Interoperability and Standards
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Internet Engineering Task Force (IETF)
ensures interoperability and standards can
be pursued for IoT solutions.
Interoperability has significant financial
impacts if not properly addressed.
Goal is to bring the cost of IoT devices and
supporting applications down so they are
affordable.

25. Interoperability and Standards
Challenges
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 Some manufacturers want to design and deploy
proprietary IoT devices and solutions.
 Cost factors to implement functional, operational,
technical, and security capabilities into IoT
devices and applications.
 Time-to-market risk.
 Technology outdated risk
 A void in interoperability and standards for IoT
devices can create an environment of bad IoT
devices

26. Legal and Regulatory Issues
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Proper handling and protection of sensitive
data
Privacy data subject to privacy laws of state
you live in as well as state that the IoT
hosting company resides in
IoT vendor or solutions provider required to
adhere to security control requirements and
data protection laws

27. Legal and Regulatory IoT Questions
Who is collecting data?
Who is collecting behavior patterns?
Are they selling this data?
Do they have the right to sell it?
Is there liability associated with the data?
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28. E-Commerce
and
Economic
Development
Issues
Infrastructure
resources
Foundational
investments
Technical and
industry
development
Policy and
regulatory
definitions
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29. Summary
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 The evolution of the Internet of Things (IoT)
from the late 1990s to present
 The impact that the Internet and IoT have on
human and business life
 How bricks-and-mortar businesses transform
into e-business models with e-commerce and
an IoT strategy
 How IP mobility is driving IoT to include both
personal and business environments
 New challenges created by IoT