This document discusses measuring and monitoring aircraft turn operations. It provides background on the aircraft turn process, which involves deplaning passengers, servicing the aircraft, and boarding new passengers. It describes how all components of the process are interconnected and how disturbances can impact the whole network. The document advocates for monitoring the various sub-processes of aircraft turns in real-time to proactively manage disruptions and identify issues.
Improving the efficiency of aircraft turnaroundAppear
Implementing innovative app toolkit for airport workers that improve aircraft turnaround. Airport IQ will develop a mobile information sharing system connecting back-end A-CDM systems with mobile devices (smartphones, tablets and other wearable devices) carried by ground staff. The system will provide the right information at the right place and time to the right people, making it easier for planners to make optimal use of resources.
We are looking for potential partners to participate in the project whether they are Airports, Ground Handlers, Airlines, System providers and other commercial entities. If you would like to know more, then get in touch
presentation from Passenger Terminal Conference 2015
"A-CDM & the next FRONTIER"
as held on March 10, 2015 in Paris, as part of the Management & Operations stream.
Synopsis:
Airport CDM has been around in Europe for about 15 years. Recently, interest from other regions has emerged, and finally the pace of implementation appears to be picking up, with 15 EU airports reaching full A-CDM status by November 2014. Meanwhile, the tangible benefits have not been clearly documented, and development and validation of the next-level concepts such as SESAR Airport Operations Management and Total Airport Management continue. Which real benefits have been achieved, what challenges remain for implementation, and what's happening outside Europe? How will these new concepts build on A-CDM and make use of lessons learned?
Introduction to SITA's global Airport CDM experience, as presented April 2017 at an A-CDM Training Event (baseline: 'the real experiences of airports'), organized by GTI Aviation Training in central London
Improving the efficiency of aircraft turnaroundAppear
Implementing innovative app toolkit for airport workers that improve aircraft turnaround. Airport IQ will develop a mobile information sharing system connecting back-end A-CDM systems with mobile devices (smartphones, tablets and other wearable devices) carried by ground staff. The system will provide the right information at the right place and time to the right people, making it easier for planners to make optimal use of resources.
We are looking for potential partners to participate in the project whether they are Airports, Ground Handlers, Airlines, System providers and other commercial entities. If you would like to know more, then get in touch
presentation from Passenger Terminal Conference 2015
"A-CDM & the next FRONTIER"
as held on March 10, 2015 in Paris, as part of the Management & Operations stream.
Synopsis:
Airport CDM has been around in Europe for about 15 years. Recently, interest from other regions has emerged, and finally the pace of implementation appears to be picking up, with 15 EU airports reaching full A-CDM status by November 2014. Meanwhile, the tangible benefits have not been clearly documented, and development and validation of the next-level concepts such as SESAR Airport Operations Management and Total Airport Management continue. Which real benefits have been achieved, what challenges remain for implementation, and what's happening outside Europe? How will these new concepts build on A-CDM and make use of lessons learned?
Introduction to SITA's global Airport CDM experience, as presented April 2017 at an A-CDM Training Event (baseline: 'the real experiences of airports'), organized by GTI Aviation Training in central London
Building the Bridge Between Airports and Air Traffic ManagementLockheed-Martin
The term CDM is thrown around the industry in the same way that the IT industry uses “Cloud”, “Big Data” & “Mobile”. CDM as a concept can be a true value add…not only for ATC, but for airports, airlines and the wider range of aviation stakeholders. In many cases community, rather than collaboration, is key to the accuracy and effectiveness of any efficiency effort. The role of the airport is often overlooked in the efficiency of this whole process, despite operators being responsible for the handling and processing of the two key components: passengers and aircraft. In this session we will examine the role of the airport and, specifically, their operating systems and platforms to demonstrate the benefits of a fully integrated end-to-end solution encompassing airport and air traffic systems.
OPERATIONS AND PASSENGERS WORKSHOP - PANEL 2: How to orchestrate in complex environment different actors in a systematic manner, ensuring the successful implementation of the daily operation and also implement complex projects ensuring the day-to-day business?
Business Continuity Management for Airports
by: Nitin Sawant, Deputy Manager (ARFF) MIAL
Importance Of BCP for Airports
Disruption Scenarios
Services provided by Airport operator
BCP flow chart
Crisis Management flow Chart
Activation of AERP and BCP Strategy
Activation of TEP and BCP Strategy
Probable Disruptions to Airport Infrastructure
Path forward
With more than 700 000 fleet cards in circulation, the South African fleet management industry is already a major force in offering fleet management solutions. The use of pioneering technology is also seeing the industry evolve to being better able to better control risk for customers, says Standard Bank.
For more information visit: http://3d-car-shows.com/2013/standard-bank-south-africa-risk-mitigation-in-focus-for-fleet-industry-standard-bank/
Cmte Miguel Dau - OPERATIONS AND PASSENGERS WORKSHOP - Panel 2: How to orchestrate in complex environment different actors in a systematic manner, ensuring the successful implementation of the daily operation and also implement complex projects ensuring the day-to-day business?
GPS Vehicle Tracker Australia: Cam Tracker Live provides a wide range of real-time GPS tracking, Track camera and best features Vehicle tracking device.
Collaborative Decision Making in AviationCapgemini
In an uncertain world there is reasonable certainty in
stating that air travel will increase in the future. How
airlines and airports will work together to address
this increase is less certain but it is a necessity if they
intend to deal with the cost implications that are the
legacy left behind from decades of fragmentation,
inefficiency and uncoordinated operations.
India Aviation ICT Forum 2013 - Manish Sinha, Deputy COO, Hyderabad Internati...SITA
CDM driven real-time decision making and support system – a new horizon in stakeholder management – Manish Sinha, Deputy COO, Hyderabad International Airport
Building the Bridge Between Airports and Air Traffic ManagementLockheed-Martin
The term CDM is thrown around the industry in the same way that the IT industry uses “Cloud”, “Big Data” & “Mobile”. CDM as a concept can be a true value add…not only for ATC, but for airports, airlines and the wider range of aviation stakeholders. In many cases community, rather than collaboration, is key to the accuracy and effectiveness of any efficiency effort. The role of the airport is often overlooked in the efficiency of this whole process, despite operators being responsible for the handling and processing of the two key components: passengers and aircraft. In this session we will examine the role of the airport and, specifically, their operating systems and platforms to demonstrate the benefits of a fully integrated end-to-end solution encompassing airport and air traffic systems.
OPERATIONS AND PASSENGERS WORKSHOP - PANEL 2: How to orchestrate in complex environment different actors in a systematic manner, ensuring the successful implementation of the daily operation and also implement complex projects ensuring the day-to-day business?
Business Continuity Management for Airports
by: Nitin Sawant, Deputy Manager (ARFF) MIAL
Importance Of BCP for Airports
Disruption Scenarios
Services provided by Airport operator
BCP flow chart
Crisis Management flow Chart
Activation of AERP and BCP Strategy
Activation of TEP and BCP Strategy
Probable Disruptions to Airport Infrastructure
Path forward
With more than 700 000 fleet cards in circulation, the South African fleet management industry is already a major force in offering fleet management solutions. The use of pioneering technology is also seeing the industry evolve to being better able to better control risk for customers, says Standard Bank.
For more information visit: http://3d-car-shows.com/2013/standard-bank-south-africa-risk-mitigation-in-focus-for-fleet-industry-standard-bank/
Cmte Miguel Dau - OPERATIONS AND PASSENGERS WORKSHOP - Panel 2: How to orchestrate in complex environment different actors in a systematic manner, ensuring the successful implementation of the daily operation and also implement complex projects ensuring the day-to-day business?
GPS Vehicle Tracker Australia: Cam Tracker Live provides a wide range of real-time GPS tracking, Track camera and best features Vehicle tracking device.
Collaborative Decision Making in AviationCapgemini
In an uncertain world there is reasonable certainty in
stating that air travel will increase in the future. How
airlines and airports will work together to address
this increase is less certain but it is a necessity if they
intend to deal with the cost implications that are the
legacy left behind from decades of fragmentation,
inefficiency and uncoordinated operations.
India Aviation ICT Forum 2013 - Manish Sinha, Deputy COO, Hyderabad Internati...SITA
CDM driven real-time decision making and support system – a new horizon in stakeholder management – Manish Sinha, Deputy COO, Hyderabad International Airport
This presentation focuses on a NextGen tool that makes the migration of key maintenance data from a legacy / MRO software system to a modern system, or a phase-in of a new aircraft a more seamless and fast process. Due to its specific framework, TITAN can also be used for data cleansing purposes.
Dronesafe™ Flyer - Simply connect, stream and complyPaul New
"Drone management that covers all the bases'
The corporate solution for effective control and compliance of drone operations. Dronesafe™ provides structured and consistent step-by-step pre- and post-flight checklists that improve operational effectiveness, efficiency and safety, while also providing a complete audit trail of all flights.
Dronesafe™ allows your organisation to follow industry best practice (modelled on ISO standards) in the safe management of all your drone activities. Mobile and browser-based access provides the ultimate flexibility.
Simply connect, stream and comply.
http://www.dronetechinstitute.com/dronesafe/
Running head AVIATION MAINTENANCE SYSTEM DEFICIENCY1Aviation.docxjoellemurphey
Running head: AVIATION MAINTENANCE SYSTEM DEFICIENCY 1
Aviation Maintenance System Deficiency 12
Aviation Maintenance System Deficiency
Manual Pacheco
Matthew Terry
Tyler Treat
Erik Reinle
Steven Valdez
MGMT/422 – Life Cycle Analysis for Systems and Programs in Aviation/Aerospace
Steve Walker
July 4, 2014
System Requirements
Aviation software requirements vary depending on whether or not the system is designed around a local solution or a cloud based solution. There are several advantages to either system design and several key disadvantages that could easily impact operations. The overall system design also limits the maintenance team to specific software packages and capabilities.
Initial review of system architectures shows cloud based architecture has the advantage over a locally installed software suite for several reasons. First and foremost, with a cloud based system, the department will not have to keep personnel on staff to manage and support the system. With the small size of the maintenance system, staff support will need to be kept at a minimal to maximize revenue, and this will provide the reduced overhead. Secondly, the maintenance system will require a system that has as high of availability as possible, which is possible with a cloud based system. Lastly, a cloud based environment will have lower system requirements than a locally installed software suite.
The software suite selected is the cloud based modular software suite from AvPro Software (avprosoftware.com). AvPro has a software suite that provides repair tracking software along with corporate fleet maintenance software. It can be designed around a cloud system, with all the support software available via Java. It can even be expanded to integrate into gate management software, along with flight scheduling software. Furthermore, the system provides an in house solution for the logistics and inventory management requirements. The support software (word processing and editing software) can also be based around cloud systems, with Microsoft offering their online office 365 portal for word and excel processing.
These cloud based software suites give the maintenance shop the ability to focus on their primary job roles without needing onsite IT personnel. They also allow the shop the ability to operate on several different platforms (PC vs MAC), allowing the mechanics the ability to choose their hardware platform individually. Overall IT design requires each maintenance department to have several tablet styled computers, either an IPad or a Surface 3. This will give the mechanics the ability to pull up schematics and designs while working on the aircraft and not be tethered to a specific location. For the office and warehouse, a minimum of 3 computers will need to be available for the day to day operations to occur. These computers should be mid-level computers, preferably ones with 3 year maintenance support contracts. Each location should have wireless acces ...
Designed and developed with world-outstanding airlines in mind, BookingXML is the ultimate airline management and route profitability solution. The system gives management teams and decision makers with invaluable data and statistics, while placing good control over operational costs, budgeting and profitability reporting.
A fully integrated solution using one common database implying no unnecessary data – instantly shared data and no need for multiple data entering. Integration awareness and flexibility acknowledging the complex surroundings and variation of third-party systems that need and give important information real time.
Improving Flight Inspection by Automation Processmdmannino
Introduction of Area Navigation and PBN let the activity of a modern Flight Inspection department become more and more challenging, because the instrument flight procedures validation effort, which brings changes and workload, has been added to the well known commissioning and periodic flight checking activity.
Mission planning support.
Task Management.
Document repository.
Repository for the data collected during the flight check.
Post-processing tool.
The digital revolution comes to Aircraft Maintenance, Repair and Overhaul (MRO)PMI-Montréal
A commercial transport aircraft has been described as a million parts flying in close formation. Maintaining detailed records on all of these parts and components is both a regulatory and a “good business” requirement-- a massive, hugely paper-intensive activity
Now however, the digital revolution offers the opportunity to transform maintenance by removing paper in favor of electronic record-keeping. The ultimate goal is to simplify maintenance operations using paperless technologies, thereby facilitating regulatory compliance and enabling new processes that will drive down costs.
Join us for a special breakfast meeting on Tuesday 12 May at IATA’s offices for a presentation by IATA Senior Vice President, Safety and Flight Operations, Capt. Kevin Hiatt, and the project lead, Dr. Chris Markou, as they provide first-hand insights into how this immense project will impact the future of aviation.
Speakers
In February 2014, Kevin Hiatt joined the International Air Transport Association (IATA) as Senior Vice President of Safety and Flight operations. In that position, he is responsible for five divisions and over 100 team members providing safety, operational, audit, quality, air traffic, and data support and information.
Kevin joins IATA from the Flight Safety Foundation (FSF) where he was appointed President and CEO in 2013, having joined FSF in 2010 as Executive Vice President. Kevin previously served as Vice President for Corporate Safety and Security for World Airways, and was with Delta Air Lines for 26 years in various positions, including Chief Pilot at the Hartsfield-Jackson Atlanta International Airport Pilot Crew Base from 2002 to late 2005.
Chris Markou is working on Airline Operations Cost Management and Efficiency Improvement, exploring various cost reduction opportunities, efficiencies and synergies between the different airline functions. Chris has initiated the “Paperless Aircraft Operations” industry Think Tank to innovate the Airline Maintenance Operations through acceptance of new technologies and electronic acceptance of current paper functions. He is the Secretary to IATA’s Maintenance Cost Task Force (MCTF), the Airline Cost Management Group (ACMG) and the Aircraft Leasing Advisory Group (ALAG).
Before joining IATA, Chris worked at Delta Air Lines in the Technical Operations (TechOps) Division. He developed the strategic framework in expanding TechOps into one of the leading airline MROs. Throughout his tenure at Delta he held various positions including Manager for Business Development and General Manager for Technical Sales – Marketing – Customer Service.
Before joining Delta, he was an Assistant Professor at Emory University and Research Professor at Georgia Tech. Chris holds graduate degrees from Georgia Tech (MS and Ph.D. in Aerospace Engineering) and from Emory University’s Business School (Executive MBA). Chris has a Diploma from the Mechanical Engineering Department of the Aristotelian Univ. o
The Challenge We Face
Minimal separation and rapid pace.
High-speed operations with little margin for error.
Complex environment.
Low visibility in poor weather.
Combination of Factors Minimizes Safety Margin
R Michaels - Analysis of the Effects of Automation for GMC
INFORM-Measuring and Monitoring Aircraft Turn Operations v3
1. „Advanced Optimisation - optimiert entscheiden!“
www.inform-software.com
Measuring and Monitoring
Aircraft Turn Operations
David Foster
2014 AGIFORS Ops Study Group
Panama City, Panama
@DMartinFoster
#AGIFORS
4. www.inform-software.com
Introduction
Robustness is as important as efficiency for airline operations
All components are connected to form a network
A disturbance (i.e. delay) that occurs in one component can influence
an entire network
4
“There are a lot of side benefits to running
a good, clean operation”
David Holtz, VP of Operations Control,
Delta Air Lines (WSJ 01/05/2012)
5. www.inform-software.com
History
Academic focus on predicting push-back time as a stochastic
process
Bayesian forecasts using available or elapsed ground time
(Carr, Theis, Clarke, Feron 2005)
Status of independent stochastic sub-processes
However, goal should be to reduce variability and promote
consistency
Eliminate the need for “buffer” time
5
Deplaning
Servicing
Boarding
6. www.inform-software.com
History
Operational focus on post-operation analysis
Delay Codes
Root cause hard to determine
Short failures (1-5 minutes) can be the result of a disruption anywhere in the
process
Short failures can be masked by down line processes making up time
Specific divisional focus
Limited process scope and understanding of the overall process
Industry-focus on reducing ground time
“… it can be difficult for airlines to achieve turn-time reductions if they
don’t fully understand the factors influencing airplane turnarounds.”
(Troy Barnett, Principal Maintenance Engineer, Boeing)
“Boeing offers a service that analyzes turnarounds and provides
recommendations to reduce turn-times…”
6
7. www.inform-software.com
History
Corporate emphasis on schedule reliability
Block time forecasts
Taxi-time forecasts
Minimum Objective Ground Time
IROP recovery and management
7
Graph sources: Idris, et al. 1998 and Kim & Feron 2013
9. www.inform-software.com
Airport Collaborative Decision Making (A-CDM)
Airport Collaborative Decision Making (A-CDM) objectives:
Reduce delays
Improve system performance
Maximize resource utilization
A-CDM Methods:
Accurate Data
Estimated Arrival and Departure Times
Data Sharing
Airline Decision Communication
Flight Delays or Cancelations
Rescheduling with priorities
9
12. www.inform-software.com
Aircraft Turn Process
Operational Departments/Organizations
Airline
Internal
Operations
Customer Service
Check In
Lounge
Gate Agents
Ground Handling
Bag room
Drivers
Load/Unload
crews
Aircraft
Appearance
Cabin Cleaning
Lavatory Service
Water Service
Maintenance
Line Maintenance
Base
Maintenance
External
Fueling Catering Special Services
PRM
Unaccompanied
minors
12
14. www.inform-software.com
Aircraft Turn Process
Turning a flight at an airport
Tasks
Expected Start and End
Expected Durations
Task Dependencies
Resource Assignments
Ownership
Status (Started, in-progress, completed)
In this way it is not dissimilar
to a project
PERT Chart
Gantt Chart
Critical Path
14
19. www.inform-software.com
Monitor & Control
Once a plan is in place, it must be monitored for compliance
Disruptions proactively managed
However, ground controllers traditionally have limited
observability of the states of sub-processes
Pull information
Departure Control System
Flight Operations System
Voice phone call or radio
Look out window
Deicing
Fueling
Catering
19
22. www.inform-software.com
HubControl
RT Hub
Monitoring and Steering
RT Staff
Resource Management System
Allocation
Mobile Communication
Status Information
Interfaces and Communication
Boarding Fuel CateringLoading Ramp Agent
DB
25. www.inform-software.com
Conclusion
Robustness is as important as efficiency for airline operations
Need to fully understand the factors influencing turnarounds
Focus on sub-processes and clearly script the steps required
Make sure everyone knows:
What needs to be done
Who needs to do it
When it must done
Why it must be done
Where to do it
How to do it
Measure and monitor
Be proactive in managing process disruptions
Identify frequent offenders
25
26. www.inform-software.com
Source of images: INFORM GmbH and www.pixelio.de
For more information, contact:
David Foster
E: david.foster@inform-software.com
T: +1 (404) 333-0234
27. www.inform-software.com
References
27
Barnett, Troy, “Improving Ramp/Terminal Operations for Shorter Turn-Times”,
www.boeing.com/commercial/aeromagazine
Busby, Scott, “Delta Air Lines Aircraft Turn Operations in Atlanta”, 2010 INFORM Users Conference, Aachen,
Germany.
Carr, Francis, Georg Teis, John-Paul Clarke and Eric Feron, “Evaluation of Improved Pushback Forecasts Derived
from Airline Ground Operations Data”, Journal of Aerospace Computing, Information and Communication, Vol 2.
January 2005.
Idris, Husni R., Bertrand Delcaire, Ioannis Anagnostakis, William D. Hall, John-Paul Clarke, R. John Hansman, Eric
Feron, and Amedeo R. Odoni, “Observations of Departure Processes at Logan Airport To Support The Development
of Departure Planning Tools”, 2nd USA/Europe Air Traffic Management R&D Seminar, December 4, 1998.
Kim, Sang Hyun, Eric Feron, John-Paul Clarke, Ande Marzuoli and Daniel Delahaye, “Airport Gate Scheduling for
Passengers, Aircraft and Operation”, January 17, 2013.
Kim, Sang Hyun, and Eric Feron, “Numerical Analysis of Gate Conflict Duration and Passenger Transit Time in
Airport”, Preprint submitted to Transportation Research Part B, August 29, 2013.
McCartney, Scott, “Ranking Airlines by Lost Bags, Canceled Flights”, Wall Street Journal, January 5, 2012, p. D3.