This note its use to run 2 and half hour workshop for AIESEC fellows at USM, Penang.
The idea its to give the student a taste on how Lean Startup and Business Model Canvas work. The important of practising the method especially for tech startup.
Presentation for SharePoint Saturday JHB in May 2012 - about ISO / Compliance - how to take the "fear" out of it and do it easier.
Information Management using ISO Principles
SharePoint has evolved to such an extent that end users are now capable of developing solutions themselves. However – this leaves a gap in the “food chain”. Where did all the BA’s go – and who’s getting the users up to scratch? It’s easy to ‘build’ SharePoint solutions – but are they building it right?
In this session I'll show you why it's important to spend 80% of your time on the Design and only 20% on the Build – and how this will affect your system adoption.
Report on methods of primary data.bimal.doc.xBimal Yadav
This document discusses various methods for collecting primary data for research purposes. It describes questionnaires, interviews, focus groups, observation, case studies, diaries, critical incidents, and portfolios as the main methods. For each method, it provides details on what they are, their advantages and disadvantages, and examples of how they are used to gather original data from respondents, observations, documents, and other sources.
Report on methods of primary data.bimal.doc.xBimal Yadav
This document discusses various methods for collecting primary data for research purposes. It describes questionnaires, interviews, focus groups, observation, case studies, diaries, critical incidents, and portfolios as the main methods. For each method, it provides details on what they are, their advantages and disadvantages, and examples of how they are used to collect original data for research.
If you work with services, whether in technology, physical or human services, this talk will give you a high level understanding of the Service Design process and how you can use simple tools to find a problem worth solving, and solve it well.
Note: If you are an experienced service designer you may find the content fairly high level :)
This note its use to run 2 and half hour workshop for AIESEC fellows at USM, Penang.
The idea its to give the student a taste on how Lean Startup and Business Model Canvas work. The important of practising the method especially for tech startup.
Presentation for SharePoint Saturday JHB in May 2012 - about ISO / Compliance - how to take the "fear" out of it and do it easier.
Information Management using ISO Principles
SharePoint has evolved to such an extent that end users are now capable of developing solutions themselves. However – this leaves a gap in the “food chain”. Where did all the BA’s go – and who’s getting the users up to scratch? It’s easy to ‘build’ SharePoint solutions – but are they building it right?
In this session I'll show you why it's important to spend 80% of your time on the Design and only 20% on the Build – and how this will affect your system adoption.
Report on methods of primary data.bimal.doc.xBimal Yadav
This document discusses various methods for collecting primary data for research purposes. It describes questionnaires, interviews, focus groups, observation, case studies, diaries, critical incidents, and portfolios as the main methods. For each method, it provides details on what they are, their advantages and disadvantages, and examples of how they are used to gather original data from respondents, observations, documents, and other sources.
Report on methods of primary data.bimal.doc.xBimal Yadav
This document discusses various methods for collecting primary data for research purposes. It describes questionnaires, interviews, focus groups, observation, case studies, diaries, critical incidents, and portfolios as the main methods. For each method, it provides details on what they are, their advantages and disadvantages, and examples of how they are used to collect original data for research.
If you work with services, whether in technology, physical or human services, this talk will give you a high level understanding of the Service Design process and how you can use simple tools to find a problem worth solving, and solve it well.
Note: If you are an experienced service designer you may find the content fairly high level :)
MX: Managing Experience | Day 2 - Designing Delivery: A Unified Approach to D...Adaptive Path
The digital service economy demands the ability to create coherent user experiences while achieving end-to-end agility and efficiency. The ability to deliver them together requires seamless system, process, and organizational design. Companies need a unified approach to design and operations that centers the entire organization around helping customers achieve their goals.
This workshop teaches participants how to connect user-centered design to the entire service delivery lifecycle. It introduces a holistic approach that interconnects marketing, design, development, and operations into a circular design/operations loop. Through talks, discussions, and guided exercises, participants learn how to improve both customer satisfaction and operational effectiveness by:
-designing for service, not just software
-minimizing latency and maximizing feedback throughout the organization
-designing for failure and operating to learn
-using operations as input to design
Benefits of Lean IT and it's importance.
The world is a merry-go-round and you can't get off. Customers are becoming more demanding, markets are becoming more customised, and product life-cycles that are getting shorter are just a few of the reasons why Lean could be important to you. As the demands on our processes increase they evolve and adapt accordingly which often results in processes that end up inefficient and wasteful. Lean is about challenging the way things are done and opening our eyes to that waste and inefficiency. The environment in which an organization operates will continue to change; Lean can help organizations meet the challenge.
Lean can provide an organization with a clear competitive advantage since the correct application of the Lean principles will realise substantial benefits that include:
- Greater productivity
- Greater throughput
- Improved quality
- Reduced cycle times
- Less fire-fighting
- Smoother operation
- Reduced operating costs
CTE Solutions' preferred Lean IT training provider Snowdon Consulting gave this amazing presentation in our Toronto Office on April 25th, 2014. Click the below link to get a copy of the presentation used during this seminar.
http://blog.ctesolutions.com/management/enterprise-architecture/understanding-lean-it/
This document discusses using A3 thinking to effectively collaborate with business customers in agile projects. A3 thinking is a four step approach involving grasping the situation, analyzing it, considering potential solutions, and creating an action plan. It facilitates discovery and leads to better conversations by focusing on value. Key benefits include generating options, validating solutions, and setting based decision making. The approach helps lead business customers to discover their real needs and avoid wish lists.
Running Successful Augmented Reality Programs Victor Gerdes
The document discusses best practices for running successful augmented reality programs. It provides examples of companies that have improved productivity and reduced costs using AR. BAE reduced battery assembly time by 50% with AR training and assembly guidance. AGCO reduced training time for its power dryers from 5 hours to 2 hours using AR. Cannondale improved aftermarket service by enabling easier identification of parts for ordering with AR. The document outlines key elements for successful AR projects, including identifying business value, building the right team, effective communication, starting small and achieving short-term wins, developing AR expertise, following design best practices, ensuring quality content, and leveraging PTC's customer success resources.
This document provides an overview of Lean principles for product managers from an Amazon senior product manager with experience at Toyota. It discusses Lean philosophy focusing on respect for humanity, customer first, continuous improvement, and genba (going to see firsthand). Tools like standardized work, kaizen, jidoka, and heijunka are meant to achieve stability and outcomes of highest quality, lowest cost/shortest lead time. Value stream maps are used as examples to identify wastes and challenges. The document emphasizes starting with philosophy over tools and assessing the current state to set SMART goals and drive continuous improvement through the PDCA cycle towards an ideal state.
Continuing the ITSMGoodness theme of practical simple guidance. Barclay Rae goes through 7-simple steps that all practitioners can take to achieve success and deliver value. The goal is simple practical effective guidance, using knowledge from across the industry and frameworks - working together an industry to achieve Practical Unity.
To find out more about TFT, the only 24 hour global virtual ITSM conference, visit www.tomorrowsfuturetoday.com
A personal reflection of SOA Lessons Learned and how we overcame them. Some traps were unavoidable, but others were capable of being mitigated before they happened. Best watched in presentation mode. Some flash graphics embedded.
This document discusses strategies for achieving simplicity and power in product design. It begins by exploring the tension between simplicity and power, noting that both are important but sometimes at odds. It then provides examples of balancing the two through careful feature selection and presentation. The document also includes a deep dive on how to address challenges through requirements, design, and technical approaches. Specifically, it provides tips on avoiding feature creep in requirements, guidelines for solution architecture, UX design, and balancing workload between users. The goal is to thoughtfully reduce complexity while maintaining powerful functionality.
Future of Business Process Management, Challenges and Best Practicesjamilhaddadin
The document discusses business process automation and keynotes on business process applications. It outlines trends driving the need for automation like business acceleration, mobile usage, data-driven decisions, and cloud adoption. It also discusses challenges in automating business processes and implementing automation solutions. The keynote then demonstrates a business apps platform that allows users to both build and run automated processes and business apps easily in order to speed operations, empower users, and reduce costs. Best practices for business process management like process engineering and an iterative development approach are also outlined.
IBM Design Thinking with z/OS Communications ServerzOSCommserver
This presentation will provide an overview of IBM Design Thinking. Teams across IBM will use the practices around Design Thinking to build better product designs. The IBM Design Thinking framework is used to guide our product teams through the process of product design and delivery. A key requirement of this framework is to work more closely with our clients, receiving feedback throughout product design process.
Three Guiding Principles to Ensure Success with QuickBaseQuickBase, Inc.
The document provides three guiding principles for ensuring ongoing success when using QuickBase:
1. Start in the trenches - understand what is important to end users through follow-home visits and feedback to ensure user adoption.
2. Start simple - iteratively build applications in small, easy to change chunks to minimize complexity and fail fast.
3. Add value from the get-go - focus on automating repetitive tasks, saving time, and giving users access to new information to immediately improve how they work.
Lean Business Analysis and UX Runway - Natalie WarnertNatalie Warnert
How to integrate BAs and UX in a Agile/Lean environment to create an MVP to learn while reducing potential waste. Presented at Lviv IT Arena, 2015 in Lviv, Ukraine by Natalie Warnert, October 3, 2015
www.nataliewarnert.com
Lean Business Analysis and UX Runway: Managing Value by Reducing Waste (Natal...IT Arena
The document discusses how business analysts and UX professionals can collaborate effectively in an Agile environment through a process called the "Analyst and UX Runway". This process involves business analysts and UX professionals working together throughout the product development lifecycle from initial planning through execution and review, with the goal of continuously delivering value to customers through short iterations of planning, development and feedback. The Analyst and UX Runway approach aims to balance upfront planning with flexibility to incorporate frequent customer feedback.
Experience everywhere: The post-crisis ITSM revolutionnexthink
The rapid digital transformation and disruption driven by the Coronavirus crisis has accelerated the shift to a ‘work-from-anywhere’ environment for many organisations.
Service organisations are expected to manage 100% of the digital workforce, yet research shows traditional processes and tools only provide 55% of the visibility required to confidently understand and manage high quality service delivery.
Why do we tolerate working in an environment that waits for something to break in order to fix it?
Many organisations are realising the benefits of sustaining home-working including increased staff productivity, morale and collaboration, coupled with lower office and travel costs, and reduced absenteeism.
With constant change, accelerating pace, rising expectations, and decreasing visibility–could this be the time to benefit from disruption and re-establish a service management eco-system that breaks free of SLAs, prioritises users–who’s only window into their work is their screen–and gain actionable insights to drive proactive, meaningful change for them?
Nexthink’s ITSM Practice Lead, David D’Agostino discussed how organisations drive superior digital employee experience in a ‘work-from-anywhere’ environment and key steps to take into our ‘next normal’.
The document discusses Business Dimensional Modeling (BDM), an approach to data modeling that focuses on ease of use and query performance. BDM captures relationships between business attributes and dimensions of facts from an end user perspective. It defines how users can access answers through drill paths and hierarchies. The document advocates engaging business users, automating processes like date dimension modeling, and using BDM and automated tools to improve BI project satisfaction rates. It provides tips for changing behaviors like partnering closely with the business and establishing focused teams to deliver BI solutions that meet objectives.
Lecture on thinking about business concepts from the perspective of an engineer. I focus on clearly scoping business questions into 3 contexts and discussing methods for thinking about business concepts at each level.
July 12, 2017. Odessa, Ukraine.
First Draft Slides and first public presentation of this material. Hopefully more to come.
Making Workflow Automation Personal: The Next Step in Digital Transformation...Michael Oryszak
True digital transformation requires more than incremental improvements and goes beyond individual projects or processes. To become true digital masters, organizations need to think differently and work to enable their members to rethink everything they do in order to identify opportunities for automation. By addressing the capabilities for enhancing workflow automation as a personalized technology capability, organizations can take a giant leap forward and feed and innovation cycle without any limits. This session will help reframe the primary focus from large, centralized processes to enhancing individual and team collaborators that can drive their own process automation using a variety of commonly available no-code solutions. We will dive into techniques to educate and grow the organization's capabilities and also review some of the commonly supported models for measuring the results and ROI.
Session by Dan Holme at our monthly #M365UGZA session:
Everything you need to know about Viva Engage
Viva Engage gives leaders and communicators powerful new tools to reach and engage audiences. Send need-to-know announcements across channels. Humanize leadership with storyline. Listen to and learn from employees with ask-me-anything events. Spark participation with social campaigns. Measure and improve effectiveness with Copilot and analytics including audience sentiment. And bring it all together in leadership corner. Learn how to transform employee engagement, communications, and leadership effectiveness with Dan Holme, a product leader on the Viva Engage team.
Session for ESPC22 - 29 Nov 2022
How autonomy in the modern workplace has changed the way we work, forever (new)
One of my favourite sayings is "Products don't fix problems, people fix problems with products". Might sound like it makes sense, but very few companies are applying this logic. With exponential advancement in technology, we're experiencing unprecedented breakthroughs in our systems, but at the same time our employees are becoming slower and more frustrated while using this technology.
In this session Tracy would cover elements that could be causing this, and possible solutions to overcome and move forward:
· Paying for the mistakes made in the last 20+ years
· Autonomy in the modern workplace
· The era of the digital citizen
· Upgrading your training and support systems
It's not adoption we're after. Usage implies the use of technology, adoption will be the efficient use of technology, what is needed is to create and nurture digital citizens who are responsible and efficient users of the given technologies. Attending this session will change the way you look at the modern workplace.
MX: Managing Experience | Day 2 - Designing Delivery: A Unified Approach to D...Adaptive Path
The digital service economy demands the ability to create coherent user experiences while achieving end-to-end agility and efficiency. The ability to deliver them together requires seamless system, process, and organizational design. Companies need a unified approach to design and operations that centers the entire organization around helping customers achieve their goals.
This workshop teaches participants how to connect user-centered design to the entire service delivery lifecycle. It introduces a holistic approach that interconnects marketing, design, development, and operations into a circular design/operations loop. Through talks, discussions, and guided exercises, participants learn how to improve both customer satisfaction and operational effectiveness by:
-designing for service, not just software
-minimizing latency and maximizing feedback throughout the organization
-designing for failure and operating to learn
-using operations as input to design
Benefits of Lean IT and it's importance.
The world is a merry-go-round and you can't get off. Customers are becoming more demanding, markets are becoming more customised, and product life-cycles that are getting shorter are just a few of the reasons why Lean could be important to you. As the demands on our processes increase they evolve and adapt accordingly which often results in processes that end up inefficient and wasteful. Lean is about challenging the way things are done and opening our eyes to that waste and inefficiency. The environment in which an organization operates will continue to change; Lean can help organizations meet the challenge.
Lean can provide an organization with a clear competitive advantage since the correct application of the Lean principles will realise substantial benefits that include:
- Greater productivity
- Greater throughput
- Improved quality
- Reduced cycle times
- Less fire-fighting
- Smoother operation
- Reduced operating costs
CTE Solutions' preferred Lean IT training provider Snowdon Consulting gave this amazing presentation in our Toronto Office on April 25th, 2014. Click the below link to get a copy of the presentation used during this seminar.
http://blog.ctesolutions.com/management/enterprise-architecture/understanding-lean-it/
This document discusses using A3 thinking to effectively collaborate with business customers in agile projects. A3 thinking is a four step approach involving grasping the situation, analyzing it, considering potential solutions, and creating an action plan. It facilitates discovery and leads to better conversations by focusing on value. Key benefits include generating options, validating solutions, and setting based decision making. The approach helps lead business customers to discover their real needs and avoid wish lists.
Running Successful Augmented Reality Programs Victor Gerdes
The document discusses best practices for running successful augmented reality programs. It provides examples of companies that have improved productivity and reduced costs using AR. BAE reduced battery assembly time by 50% with AR training and assembly guidance. AGCO reduced training time for its power dryers from 5 hours to 2 hours using AR. Cannondale improved aftermarket service by enabling easier identification of parts for ordering with AR. The document outlines key elements for successful AR projects, including identifying business value, building the right team, effective communication, starting small and achieving short-term wins, developing AR expertise, following design best practices, ensuring quality content, and leveraging PTC's customer success resources.
This document provides an overview of Lean principles for product managers from an Amazon senior product manager with experience at Toyota. It discusses Lean philosophy focusing on respect for humanity, customer first, continuous improvement, and genba (going to see firsthand). Tools like standardized work, kaizen, jidoka, and heijunka are meant to achieve stability and outcomes of highest quality, lowest cost/shortest lead time. Value stream maps are used as examples to identify wastes and challenges. The document emphasizes starting with philosophy over tools and assessing the current state to set SMART goals and drive continuous improvement through the PDCA cycle towards an ideal state.
Continuing the ITSMGoodness theme of practical simple guidance. Barclay Rae goes through 7-simple steps that all practitioners can take to achieve success and deliver value. The goal is simple practical effective guidance, using knowledge from across the industry and frameworks - working together an industry to achieve Practical Unity.
To find out more about TFT, the only 24 hour global virtual ITSM conference, visit www.tomorrowsfuturetoday.com
A personal reflection of SOA Lessons Learned and how we overcame them. Some traps were unavoidable, but others were capable of being mitigated before they happened. Best watched in presentation mode. Some flash graphics embedded.
This document discusses strategies for achieving simplicity and power in product design. It begins by exploring the tension between simplicity and power, noting that both are important but sometimes at odds. It then provides examples of balancing the two through careful feature selection and presentation. The document also includes a deep dive on how to address challenges through requirements, design, and technical approaches. Specifically, it provides tips on avoiding feature creep in requirements, guidelines for solution architecture, UX design, and balancing workload between users. The goal is to thoughtfully reduce complexity while maintaining powerful functionality.
Future of Business Process Management, Challenges and Best Practicesjamilhaddadin
The document discusses business process automation and keynotes on business process applications. It outlines trends driving the need for automation like business acceleration, mobile usage, data-driven decisions, and cloud adoption. It also discusses challenges in automating business processes and implementing automation solutions. The keynote then demonstrates a business apps platform that allows users to both build and run automated processes and business apps easily in order to speed operations, empower users, and reduce costs. Best practices for business process management like process engineering and an iterative development approach are also outlined.
IBM Design Thinking with z/OS Communications ServerzOSCommserver
This presentation will provide an overview of IBM Design Thinking. Teams across IBM will use the practices around Design Thinking to build better product designs. The IBM Design Thinking framework is used to guide our product teams through the process of product design and delivery. A key requirement of this framework is to work more closely with our clients, receiving feedback throughout product design process.
Three Guiding Principles to Ensure Success with QuickBaseQuickBase, Inc.
The document provides three guiding principles for ensuring ongoing success when using QuickBase:
1. Start in the trenches - understand what is important to end users through follow-home visits and feedback to ensure user adoption.
2. Start simple - iteratively build applications in small, easy to change chunks to minimize complexity and fail fast.
3. Add value from the get-go - focus on automating repetitive tasks, saving time, and giving users access to new information to immediately improve how they work.
Lean Business Analysis and UX Runway - Natalie WarnertNatalie Warnert
How to integrate BAs and UX in a Agile/Lean environment to create an MVP to learn while reducing potential waste. Presented at Lviv IT Arena, 2015 in Lviv, Ukraine by Natalie Warnert, October 3, 2015
www.nataliewarnert.com
Lean Business Analysis and UX Runway: Managing Value by Reducing Waste (Natal...IT Arena
The document discusses how business analysts and UX professionals can collaborate effectively in an Agile environment through a process called the "Analyst and UX Runway". This process involves business analysts and UX professionals working together throughout the product development lifecycle from initial planning through execution and review, with the goal of continuously delivering value to customers through short iterations of planning, development and feedback. The Analyst and UX Runway approach aims to balance upfront planning with flexibility to incorporate frequent customer feedback.
Experience everywhere: The post-crisis ITSM revolutionnexthink
The rapid digital transformation and disruption driven by the Coronavirus crisis has accelerated the shift to a ‘work-from-anywhere’ environment for many organisations.
Service organisations are expected to manage 100% of the digital workforce, yet research shows traditional processes and tools only provide 55% of the visibility required to confidently understand and manage high quality service delivery.
Why do we tolerate working in an environment that waits for something to break in order to fix it?
Many organisations are realising the benefits of sustaining home-working including increased staff productivity, morale and collaboration, coupled with lower office and travel costs, and reduced absenteeism.
With constant change, accelerating pace, rising expectations, and decreasing visibility–could this be the time to benefit from disruption and re-establish a service management eco-system that breaks free of SLAs, prioritises users–who’s only window into their work is their screen–and gain actionable insights to drive proactive, meaningful change for them?
Nexthink’s ITSM Practice Lead, David D’Agostino discussed how organisations drive superior digital employee experience in a ‘work-from-anywhere’ environment and key steps to take into our ‘next normal’.
The document discusses Business Dimensional Modeling (BDM), an approach to data modeling that focuses on ease of use and query performance. BDM captures relationships between business attributes and dimensions of facts from an end user perspective. It defines how users can access answers through drill paths and hierarchies. The document advocates engaging business users, automating processes like date dimension modeling, and using BDM and automated tools to improve BI project satisfaction rates. It provides tips for changing behaviors like partnering closely with the business and establishing focused teams to deliver BI solutions that meet objectives.
Lecture on thinking about business concepts from the perspective of an engineer. I focus on clearly scoping business questions into 3 contexts and discussing methods for thinking about business concepts at each level.
July 12, 2017. Odessa, Ukraine.
First Draft Slides and first public presentation of this material. Hopefully more to come.
Making Workflow Automation Personal: The Next Step in Digital Transformation...Michael Oryszak
True digital transformation requires more than incremental improvements and goes beyond individual projects or processes. To become true digital masters, organizations need to think differently and work to enable their members to rethink everything they do in order to identify opportunities for automation. By addressing the capabilities for enhancing workflow automation as a personalized technology capability, organizations can take a giant leap forward and feed and innovation cycle without any limits. This session will help reframe the primary focus from large, centralized processes to enhancing individual and team collaborators that can drive their own process automation using a variety of commonly available no-code solutions. We will dive into techniques to educate and grow the organization's capabilities and also review some of the commonly supported models for measuring the results and ROI.
Session by Dan Holme at our monthly #M365UGZA session:
Everything you need to know about Viva Engage
Viva Engage gives leaders and communicators powerful new tools to reach and engage audiences. Send need-to-know announcements across channels. Humanize leadership with storyline. Listen to and learn from employees with ask-me-anything events. Spark participation with social campaigns. Measure and improve effectiveness with Copilot and analytics including audience sentiment. And bring it all together in leadership corner. Learn how to transform employee engagement, communications, and leadership effectiveness with Dan Holme, a product leader on the Viva Engage team.
Session for ESPC22 - 29 Nov 2022
How autonomy in the modern workplace has changed the way we work, forever (new)
One of my favourite sayings is "Products don't fix problems, people fix problems with products". Might sound like it makes sense, but very few companies are applying this logic. With exponential advancement in technology, we're experiencing unprecedented breakthroughs in our systems, but at the same time our employees are becoming slower and more frustrated while using this technology.
In this session Tracy would cover elements that could be causing this, and possible solutions to overcome and move forward:
· Paying for the mistakes made in the last 20+ years
· Autonomy in the modern workplace
· The era of the digital citizen
· Upgrading your training and support systems
It's not adoption we're after. Usage implies the use of technology, adoption will be the efficient use of technology, what is needed is to create and nurture digital citizens who are responsible and efficient users of the given technologies. Attending this session will change the way you look at the modern workplace.
This document provides announcements and updates from Microsoft Ignite 2021 including new features for Microsoft Teams, SharePoint, OneDrive, Viva and Security and Compliance. It also shares resources like the Microsoft Inspire 2021 Book of News and links to blog posts describing what's new in Microsoft 365 products and services. Users are invited to provide feedback on likes and yikes from the announcements in a closing section.
- The document discusses Microsoft 365 certifications including the Teams Support Engineer Associate (Exam MS-740), Messaging Administrator Associate (Exam MS-203), and Enterprise Administrator Expert (Exams MS-100 and MS-101).
- It also mentions the Microsoft 365 Mobility and Security certification (Exam MS-101) which is for administrators who manage Microsoft 365 services including identities, security, compliance, and supporting technologies.
- The event being advertised is the Microsoft 365 South Africa User Group meeting on August 10, 2021 from 4:30-7:00pm SAST.
ESPC20 Improve your Change Management and Adoption Program with Microsoft Res...Tracy Van der Schyff
Session delivered for ESPC20
Improve your Change Management and Adoption program with Microsoft Adoption Resources
With so many dashboards and reports, it's easier than ever to track your Microsoft 365 consumption and adoption, but how do you correct your methods and update your skills?
In this session Tracy will share insights on:
· Using the Microsoft Productivity Score
· Other tools and resources you'll find invaluable in your journey
· The Microsoft Service Adoption Specialist Certification
Many IT Professional job roles now require the knowledge to facilitate change management and adoption, this session is sure to get you started.
Putting the DEV in Citizen DEVeloper with the Microsoft Power Platform
No longer is rapid application development out of reach for non-developers. If you understand the business process well enough and you're affected by the inefficiencies, then you can make a difference. Spending a couple of minutes to build a workflow, once, could save you a couple of minutes, every day of the year. In this session Tracy will share:
· Getting started with Power Automate & Power Apps
· Quick win solutions
· Co-innovation with other Microsoft | Office 365 apps and services
· Supporting your citizen developers
If you're new to the world of workflows, form designers and application builders then this session will open your eyes to opportunities to improve as well as faith in your own abilities to do so.
20201107 Putting the DEV in Citizen DEVeloper with the Microsoft Power PlatformTracy Van der Schyff
This document discusses how citizen developers can use Microsoft Power Platform tools like Power Automate, Power Apps, SharePoint and Microsoft Lists to build workflows and applications without formal coding skills. The session will cover getting started, quick win solutions, co-innovation opportunities, and how organizations can support citizen developers. Attendees will learn how these tools can help improve processes and build their own abilities to drive digital transformation.
Improve Your Change Management And Adoption Program With Microsoft Adoption R...Tracy Van der Schyff
This document discusses improving change management and adoption programs using Microsoft adoption resources. It provides an overview of a session that will share insights on using the Microsoft Productivity Score and other tools to track Microsoft 365 consumption and adoption. It will also discuss the Microsoft Service Adoption Specialist Certification and how knowledge of change management and adoption is now required for many IT professional roles. The session aims to provide resources to help people get started in facilitating change management and adoption.
The document discusses an upcoming SharePoint Saturday conference in Cape Town, South Africa on April 13, 2019. It will focus on Microsoft 365 and Azure and be South Africa's largest conference on those topics. The second part promotes a SharePoint Saturday event in Johannesburg on May 11, 2019 where Alistair Pugin and Tracy van der Schyff will present on "10 Weapons for your Microsoft 365 Arsenal".
The document discusses an upcoming SharePoint Saturday conference in Johannesburg, South Africa on May 11, 2019. It will focus on Microsoft 365 and Azure technologies. The conference will feature a session by Alistair Pugin and Tracy van der Schyff titled "10 Weapons for your Microsoft 365 Arsenal" which will discuss strategies for adopting and managing Microsoft 365 technologies within an organization.
The document discusses an upcoming SharePoint Saturday conference in Durban, South Africa on May 11, 2019. It will focus on Microsoft 365 and Azure and be South Africa's largest conference on those topics. The document previews a session from Alistair Pugin and Tracy van der Schyff titled "10 Weapons for your Microsoft 365 Arsenal" which will discuss strategies for using Microsoft 365 tools and evolving job roles.
This Twitter post from Tracy van der Schyff promotes the #DisruptWIT event on January 22, 2020. It tags Microsoft technologies like Windows, Office 365, Azure, Teams, OneDrive, SharePoint, Power BI, Power Automate, and PowerApps to engage the Microsoft community around diversity and inclusion issues in technology.
BRK20011: Put the DEV in Citizen DEVeloper with Microsoft Power Automate and...Tracy Van der Schyff
Session delivered at Microsoft Ignite The Tour Johannesburg 31/01/2020
No longer is rapid application development out of reach for non-developers. If you understand the business process well enough and you're affected by the inefficiencies, then you can make a difference. Spending a couple of minutes to build a Flow, once, could save you a couple of minutes, every day of the year. In this session Tracy will share:
· Getting started with Flow & PowerApps
· Quick win solutions with Microsoft Flow and PowerApps
· Co-innovation with other Office 365 apps and services
· Licensing Options
If you're new to the world of workflows, form designers and application builders then this session will open your eyes to opportunities to improve as well as faith in your own abilities to do so.
THR10044: Simplify & Accelerate you Microsoft | Office 365 roll outTracy Van der Schyff
Session delivered at Microsoft Ignite the Tour Johannesburg 31/01/2020
Where to start, what to roll out first, how to get employees to use it - it's all pretty confusing right? Let's take a look at simple sure-fire ways of rolling out Microsoft | Office 365 in your company. This session will cover:
· Quick win Apps | ROI
· Change Management and Transparency Prerequisites
· Management buy-in & support
· Keeping up to date
Successful adoption requires so much more than just technical preparation and assigning licenses. But, if you do it right, it should change your company culture into that of a digital first business mindset company.
Session delivered at #MSIgnite Orlando 06/11/2019
With so many new features released on a regular basis it could be overwhelming to get up to speed, and stay up to date. In this session, hear valuable tips and insights on:
· Microsoft Resources to keep your eye on
· Microsoft 365 Learning Pathways
· Building learning into your daily activities
· How to communicate these learnings into the company · Product champions and their responsibilities
· Building cultures of self and lifelong-learning
In this new agile world of ever-changing, always-updating tech you cannot afford to stay behind. Staying relevant is a new skill and should be included in KPIs. Let me show you how.
Session delivered for Modern Workplace Conference Exponant / QBS on 25 September 2019
Overview on the Power Platform, Power BI, Power Apps & Power Automate
Microsoft | Office 365 - Communicate, engage and collaborate better than everTracy Van der Schyff
Delivered for Modern Workplace Conference Exponant / QBS 25 September 2019
Overview of Office 365, productivity gains and insights on digital literacy and training. Demo of Microsoft Teams
#SPC19 Amplify your Digital Creativity with Modern SharePoint SitesTracy Van der Schyff
Session delivered for SPC19 in Vegas #SPC19
Amplify your Digital Creativity with Modern SharePoint Sites
We’ve always wanted to transform SharePoint sites into beautiful creative hubs, and now with the modern sites this is easier than ever before.
In this session Tracy will show you how you can create stunning, responsive sites with SharePoint Communication and Teams Site templates. Session will include an overview and use case for the modern web parts as well as creative inspiration for images and banners.
You'll leave this session informed, empowered and excited to get started.
My session for #MSIgniteTheTour Copenhagen on the 28th of February 2020. #HumansofIT
I truly believe the most important part of inclusion to be self-inclusion. For too many years I put myself down, believing I wasn't good enough, passed up on opportunities. With an imposter spirit inside my head who saw approval & praise as pity. Sound familiar?
I always say that we don't have to be perfect in everything, it's about "surrounding ourselves with people who don't suck at the things we suck at". The #HumansofIT #Community gives us the support we need to overcome these fears and insecurities, we just need to accept the helping hand & learn to be vulnerable. In this session I'll share 7 coping mechanisms that I use to get through every day and keep that negative energy at bay.
Innovation cannot take place in a vacuum, just as our workforce should be diverse, so should our skill sets. The rise of the citizen development era also brings forth the need to understand how workloads integrate and complement each other. Office 365 delivers a vast set of tools to help companies innovate, automate and streamline activities. In this session, Tracy will share guidance on:
How to foster creativity and innovation
Building a self-learning | lifelong learning culture
How to keep up to date
Examples of co-innovation in Office 365
In this session we'll unpack the Office 365 features (apps & services) and see how they complement each other. We'll also take a look at how to enable your citizen developers. This will give your company the competitive advantage and at the same time help build a company culture geared for the future.
2. • Make every second count
• Love what you do
• Love the people you do it for
• Your values in life needs to equal your values in business
• There are no problems / issues, only challenges
7. IT BUSINESS
Efficiency Effectiveness
Doing things right Doing the right things
• Saving time • Getting the job done
• Saving money
• Saving effort
Measure speed & cost Measure quality
Example: Getting someone in Hiring the right person is more
here right away is more important than hiring someone
important than getting the right right away
person later
8. THE STATEMENT
It’s easier to teach a business user the
necessary IT skill to ‘build’ a solution
than to teach an IT person the
business skill to do so… Their focus is
different – therefore the application of
their skill will be different.
EMPOWER YOUR USERS!!
12. •Ask the users what they want
- feedback
•Build Solutions that add value
•Build Solutions that save time
•Build Solutions that empower
users
13. • Build User Interfaces that creates
“happy environments”
• Build User Interfaces that simplify
navigation
• Build User Interfaces that delivers a
message
• Build User Interfaces that deal with
training and induction as well
14. Output >
}
Automatic
Reporting /
Dashboards /
Graphical User
Interfaces
} Input >
utilizing the
system to it’s
full potential
}
Infrastructure >
Good server
Strong
foundation
DRP / Backups
17. WIREFRAMES (THE EASY / CHEAP WAY)
1. TAKE SHAPSHOTS OF SITE
2. PASTE IN POWERPOINT
3. REMEMBER RESOLUTION
– divide by 37.80 to get cm’s
4. ADD HOTSPOTS (HYPERLINKS)
5. PLAY
ADVANTAGE:
Present ideas to business without actually
building something / wasting money.
18. 2 nd
Example:
Live
Demonstration
> SharePoint and
SharePoint Designer