SlideShare a Scribd company logo
About me…
• Make every second count
• Love what you do
• Love the people you do it for
• Your values in life needs to equal your values in business
• There are no problems / issues, only challenges
THE
CHALLENGE
THE
 BATTLE

AND WHY   ?
IT                                 BUSINESS
Efficiency                         Effectiveness
Doing things right                 Doing the right things
• Saving time                      • Getting the job done
• Saving money
• Saving effort

Measure speed & cost               Measure quality

Example: Getting someone in        Hiring the right person is more
here right away is more            important than hiring someone
important than getting the right   right away
person later
THE STATEMENT
It’s easier to teach a business user the
necessary IT skill to ‘build’ a solution
than to teach an IT person the
business skill to do so… Their focus is
different – therefore the application of
their skill will be different.
EMPOWER YOUR USERS!!
THE
SOLUTION
Changing
the ‘face’
of IT and
Business
         TIMES ARE
        CHANGING
?
HOW
•Ask the users what they want
 - feedback
•Build Solutions that add value
•Build Solutions that save time
•Build Solutions that empower
 users
• Build User Interfaces that creates
  “happy environments”
• Build User Interfaces that simplify
  navigation
• Build User Interfaces that delivers a
  message
• Build User Interfaces that deal with
  training and induction as well
Output >



}
        Automatic
       Reporting /
     Dashboards /
    Graphical User
        Interfaces




}         Input >
      utilizing the
     system to it’s
     full potential




}
Infrastructure >
    Good server
          Strong
      foundation
  DRP / Backups
1st
  Example:
Wireframe >
Information
Worker Site
HOW DID I
 DO THAT?
WIREFRAMES (THE EASY / CHEAP WAY)

1.     TAKE SHAPSHOTS OF SITE
2.     PASTE IN POWERPOINT
3.     REMEMBER RESOLUTION
       – divide by 37.80 to get cm’s
4.     ADD HOTSPOTS (HYPERLINKS)
5.     PLAY 
ADVANTAGE:
Present ideas to business without actually
building something / wasting money.
2 nd
     Example:
      Live
 Demonstration
 > SharePoint and
SharePoint Designer
REMEMBER:




            THE END

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Information worker jhb april 2012

  • 2. • Make every second count • Love what you do • Love the people you do it for • Your values in life needs to equal your values in business • There are no problems / issues, only challenges
  • 3.
  • 5.
  • 7. IT BUSINESS Efficiency Effectiveness Doing things right Doing the right things • Saving time • Getting the job done • Saving money • Saving effort Measure speed & cost Measure quality Example: Getting someone in Hiring the right person is more here right away is more important than hiring someone important than getting the right right away person later
  • 8. THE STATEMENT It’s easier to teach a business user the necessary IT skill to ‘build’ a solution than to teach an IT person the business skill to do so… Their focus is different – therefore the application of their skill will be different. EMPOWER YOUR USERS!!
  • 10. Changing the ‘face’ of IT and Business TIMES ARE CHANGING
  • 11. ? HOW
  • 12. •Ask the users what they want - feedback •Build Solutions that add value •Build Solutions that save time •Build Solutions that empower users
  • 13. • Build User Interfaces that creates “happy environments” • Build User Interfaces that simplify navigation • Build User Interfaces that delivers a message • Build User Interfaces that deal with training and induction as well
  • 14. Output > } Automatic Reporting / Dashboards / Graphical User Interfaces } Input > utilizing the system to it’s full potential } Infrastructure > Good server Strong foundation DRP / Backups
  • 15. 1st Example: Wireframe > Information Worker Site
  • 16. HOW DID I DO THAT?
  • 17. WIREFRAMES (THE EASY / CHEAP WAY) 1. TAKE SHAPSHOTS OF SITE 2. PASTE IN POWERPOINT 3. REMEMBER RESOLUTION – divide by 37.80 to get cm’s 4. ADD HOTSPOTS (HYPERLINKS) 5. PLAY  ADVANTAGE: Present ideas to business without actually building something / wasting money.
  • 18. 2 nd Example: Live Demonstration > SharePoint and SharePoint Designer
  • 19. REMEMBER: THE END