Strategy for full approach to IM and the various forms of MI, linking to the decision making cycle

1. Raw data is no Structured Analysis is Key information
use by itself – information is essential to presented in a
too hard to easier to work interpret what way that is easy
interpret with you see to understand
Data Structure Analysis Intelligence

2. Business
Leaders make
needs
decisions
identify
based on
required
information
information
Decision
Analysts making cycle Information
identify management
priorities and secures the
options platform
MI systems
gather and
display data

3. Business needs
What do you want to know
Management Information
Knowledge
Business intelligence Business planning management
Performance Process
measurement
Analytics Place Financial control
Report Bench mark Predict Priority Resource Budget Comply

4. Information Management
secures the platform
What you need
How you need it
When you need it

5. Management
NHS
information SAP Govt
tools
CRM Delivery
MI Social
Surveys
systems media
Spatial Performance Financial Personnel
• See it on a map • See it on a • See it on a chart • See it on a
dashboard roster
Collect and display the data

6. Knowledge Management
captures and shares what we know
Policies & as an organisation
practices
Critical
History
connections Capture Organise
Institutional Knowledge
knowledge management
Experience
Insights and know- Share Archive
how
Processes

7. Law Budget
Analysis
gives insight
and identifies Cost
Need
choices
Resource
Priorities Analysis
Choices Options
Outcomes

8. Quality
data
Informed
Good
tools decision
making
Get the right information
Insight To the right people
With the right tools
At the right time

9. Business
Leaders make
Business needs
decisions
identify
support based on
required
information
information
Decision
Analysts making cycle Information
identify management
priorities and secures the
options platform
MI systems ICT
gather and
display data
Enabler