Salesforce is the biggest CRM platform used by companies. Check out your ultimate guide to test salesforce CRM Successfully. To learn more, visit: https://www.kiwiqa.com/salesforce-testing.html

1. Salesforce Testing: Why And How
A Complete Guide To Salesforce Testing
The key areas of customized changes that need Salesforce testing are:
A Total Guide to Salesforce Quality Assurance Testing
Salesforce is the biggest CRM platform used by
companies. In both classic and lightning form,the
platform provides the option of customization for
streamlining the app with the most urgent
business needs. Before incorporating these
customized features, they have to be tested for
their efficiency. The testing process supports the
Quality Assurance process to be widely used
without hassle.
UI Screen Changes
Business Logic Changes
The Tests Needed For Salesforce Run
The UI elements and design
layout may change for a more
apt and functional layout. These
changes must be checked and
tested for linearity with features
and functionalities.
In an organization, employees maintain
coordination with the use of multiple
applications. Customer services also use
multiple enterprise applications. The
created features should integrate
seamlessly with the other applications
and work as a single, multi-phased
application. The integration level of the
app features needs to be tested.
Business logic changes are more
complex because they are more
fundamental. The logic changes
come from the optimization of the
business processes with
automation. The feasibility of the
automation step needs to be
tested.
Other services like email services
do not come across as applications.
The CRM portal needs to work with
the services to create a better work
flow. Such services need
integration with theplatform, and a
developer needs to test them.
UI Testing
Automation Testing
Workflow Testing
The UI components and layout need
to be tested properly. The UI
components should be concurrent
with the functionalities you need
without compromising the
performance.
The overall workflow of the platform
needs to be tested with different user
roles. The user interactions are
predicted, and workflow is created or
tweaked with the help of tests. The
workflow is streamlined according to
user needs and performance gaps.
Automated commands need to be
tested from time to time for better
workflow. The functionality of the
commands needs to be tested so that
Salesforce performance is enhanced.
The process identifies gaps in the
automation framework and fills in due
time.
Integration With Other Applications
Integration With Services
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