Individuals who work as leaders in the public sector understand.docx
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Individuals who work as leaders in the public sector must understand issues like administration changes, fraud, and union relationships. Emotional intelligence helps leaders understand their own and others' emotions to respond appropriately. It involves self-awareness of one's emotions and weaknesses, as well as empathy to understand what others are feeling. High emotional intelligence is important for organizations due to society's complexity and variety of stakeholders. The document focuses on self-awareness, self-management, empathy, and collaborative communication as important aspects of emotional intelligence for public sector leaders. It provides questions for reflection on these topics to demonstrate understanding of emotional intelligence concepts like self-awareness, self-regulation, motivation, empathy, and relationships.
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