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Part of the
secret of success
is to eat what
you like and let
the food ļ¬ght
it out inside.
Editor's
Note
n the food industry, building trust with consumers is
Iessential for success. Consumers want to feel conļ¬dent
that the food they are purchasing is safe, healthy, and
produced in an ethical and sustainable manner.
Trusted brands in the food industry are transparent about
their products, ingredients, and production methods. They
provide detailed information about their sourcing,
processing, and supply chain practices. This transparency
helps build trust with consumers who want to know more
about the food they are purchasing. These brands prioritize
quality in every aspect of their business, from the
ingredients they use to the way they package and distribute
their products. They invest in research and development to
continually improve their products and ensure they meet or
exceed industry standards.
Food safety is a top priority for trusted brands in the food
industry. They take measures to ensure that their products
are free from contaminants and meet all safety regulations.
They implement strict quality control procedures
throughout the production process to minimize the risk of
foodborne illnesses.
These brands are committed to sustainability and
environmental responsibility. They use eco-friendly
production methods, reduce waste and energy consumption,
and promote sustainable agriculture practices. They also
prioritize animal welfare and work with suppliers who share
their values. The organizations operate with integrity and
ethical values. They are committed to fair labor practices,
support local communities, and engage in philanthropic
activities. They also take responsibility for their actions and
are transparent about any issues or controversies that may
arise.
Trusted food brands are not afraid to innovate and explore
new ways to improve their products and processes. They
invest in research and development to create new products
that meet the evolving needs of consumers. They also
embrace new technologies and trends to stay ahead of the
competition.
The latest edition of CIOLook India, ā€œIndia's Most
Trusted Brands in Food Industry-2023,ā€ spotlights the
journey of these organizations; and is ļ¬lled with stories that
showcase quality, sustainability, ethics, and innovation and
the trust of consumers that led to a strong reputation of
achieving long-term success.
Explore the edition and have a delightful read!
Abhishek Joshi
Deputy Editor
AbhishekJoshi
Traits in the
Limelight
CO
NT
EN
TS
08
Barista Coffee Company Ltd
Coalescence of Ultimate
Taste and Experience
16
GOPIZZA
Redeļ¬ning theTaste and
Pleasure of New age Fast-food
12
Insights and Predictions
Consumer Demands Shaping the
Future of the F&B Industry
20
Trends of 2023
The Changing Landscape of
the F&B Sector
24
Sensient Technologies
Sensient Food Colours:
Delivering ExceptionalVisual Appeal
and Presentation
Proļ¬les
Articles
Established in the year
2000, Barista Coffee
Company is the pioneer
of coffee culture in
India. The Barista CafƩ
chain delivers a true
coffee experience in a
warm, friendly, and
relaxed environment.
Barista
Rajat Agarwal
CEO
BONN is quality-driven
and stands as the best
FMCG Company in
India.
Bonn Nutrients
Pvt. Ltd.
Amrinder Singh
Director
The oval symbol of
GOPIZZA symbolizes
the beginning of a
completely new pizza
beyond the limits of
existing pizzas.
Gopizza India
Pvt.Ltd.
Mahesh Reddy
CEO
Over the last 10 years,
Kaapi Machines have
had the fortune to
partner with brands that
have launched cutting-
edge technology and
innovation in the coffee
equipment industry and
helped us bring that
technology to India.
Kaapi Machines India
Pvt. Ltd.
Pratapa Reddy
CFO
Color touches our lives
every day. Sensient
Food Colors delivers the
highest quality color to
deļ¬ne and protect your
brand through
exceptional visual
appeal and
performance.
Sensient India
Pvt. Ltd.
Chandrabhushan Singh
Director
Descrip on
Sheet
India's Most
Trusted
Brands
Industry-2023
in
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Editor-in-Chief - Pooja M. Bansal
Deputy Editor - Abhishek Joshi
CONTENT
Art & Design Head - Sandeep Tikode
DESIGN
Technical Head - Prachi Mokashi
Technical Consultant - Prathamesh Hiremath
Circulation Manager - Tanaji Fartade
TECHNICAL
Research Analyst - Nikita Khadalkar
SEO Executive - Ravindra Kadam
SME - SMO
A.Vice President - Swapnali Vasaikar
Sr. Manager - Ashwini Pahurkar
Team Lead - Suraj Gadekar
BDE - Vaishnavi Ingle
SALES
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Page
APRIL
2023
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Co-designer - Deepanjali Jena
www.ciolookindia.com April 2023
08
Today, with increasing competition in any business
arena, the determinant that makes sure that the
business is ļ¬‚ourishing is the USP compared to
competition. To scale the growth of any business, organiza-
tion needs the right strategy, team, and processes in place.
With its unique blend, Barista Coļ¬€ee Company Ltd is
serving ļ¬ne international experience since 2000; the
company adheres to the foremost factor to support business
growth, i.e. customer experience.
What diļ¬€erentiates and makes Barista the pioneer of coļ¬€ee
culture in India is the fact that it not only curated the best in
class product but also the experience around the same.
Barista delivers a truly international coļ¬€ee experience in a
warm, friendly, and relaxed environment along with a
comfortable place for people to unwind over interesting
conversations over a cup of coļ¬€ee.
Presently, under the leadership of its CEO, Rajat
Agrawalā€”Barista continues to brew coļ¬€ee the way the
world wants it. In its extraordinary odyssey, it has been
creating splendid relationships with its guests.
Brewing an Enticing Coļ¬€ee Culture
Barista Coļ¬€ee Company Limited was the trendsetter and
the ļ¬rst to start the cafĆ© culture in India. Itā€™s been 22 years
since it has been operating with continuous innovation
around the changing palate proļ¬le and integration of
multiple new oļ¬€erings to keep up with the growth in the
industry and competition.
Incepted in 2000 under the name Barista Coļ¬€ee Company
Limited, it started with the objective of delivering a truly
Italian coļ¬€ee experience to its customers in a warm,
sociable, and peaceful environment. There was a time when
CafĆ© culture had not set its footprint, and coļ¬€ee was still
considered a luxury.
A quest to provide a truly international experience and brew
a truly Italian cuppa led to the establishment of a brand that
stands out as a symbol of relishing brews, especially
exquisite coļ¬€ee. Its freshly prepared brews exhibit tempting
ļ¬‚avors that redeļ¬ne a piquant experience for its global
customers.
As it is spearheading the Indian cafƩ culture today, how-
ever, to make it happen, Barista explored distinct emerging
opportunities to discover both the coļ¬€ee and the craft. It is
undeniably a matter of fact that no one has ever mastered
coļ¬€ee better than the Italians. Tipping its hats their way,
Barista made its stronghold in the F&B sector and brought a
new meaning to Italian coļ¬€ee and eats in the Indian sub-
continent.
One of the leading chains of espresso bars and cafƩs in
India and with more than 330 outlets operating in India and
Sri Lanka across 100 plus cities, Barista thrives on provid-
ing a welcoming experience to its guests at all the touch
points across various formats. Barista is Indiaā€™s coļ¬€ee
culture pioneer and has expanded across multiple formats.
www.ciolookindia.com April 2023
09
India's Most Trusted Brands in Food Industry-2023
products such as chocolates, Instant coļ¬€ee powder, cookies,
and Ginger honey tea, Chocolate Spread. Barista also plans
to launch its Vending business.
Enhancing the Replenishing Experience
Barista as a ļ¬rm deploys business analytics tools that AI
and ML drive to drive its business growth and understand
consumer behaviors and porotype oļ¬€erings accordingly.
Rajat expresses, ā€œThe cafĆ© industry is growing at large with
an increase in consumption; there is a huge space still to
grow, which is why the space is warming up with newer
players entering the market, including International.ā€
Barista Diner, a ļ¬‚agship format of Barista, has an integrated
live kitchen and caters to the casual dining space serving
Continental food with fusion to suit the Indian palate while
maintaining the western charm.
Shedding light on the USPs that diļ¬€erentiate Barista from
the rest, Rajat says, ā€œBarista not only provides several types
of coļ¬€ee but also has diversiļ¬ed its menu with a range of
Smoothies and Sparkling beverages along with eatables
that pair well with beverages.ā€
And as part of business diversiļ¬cation, Barista has launched
its FMCG vertical to cater to its customers with FMCG
www.ciolookindia.com April 2023
10
He adds, ā€œRetaining Consumers and getting skilled
manpower is one key challenge along with inļ¬‚ationary cost
pressures; as an organization, we have been able to manage
them well and look to grow at a rapid pace ourselves,
targeting to be 500 stores over the next two years.ā€
Over the past few years, Barista has been able to work on
teams and infrastructure to drive high-octane growth,
understand consumer/market sentiments well, and identify
its zone well. All of this put together, Barista is conļ¬dent of
its success. Recently, Barista was awarded by Business
Growth of the Year 2022 award in a recently conducted
Restaurant India award show.
On an ending note, Rajat advises aspiring leaders by saying,
ā€œTake a long-term view and build a sustainable business,
donā€™t panic/be overjoyed by the initial failures/success. Itā€™s
the long-term approach around building robust and
sustainable businesses which helps unlock sustainable
value.ā€
www.ciolookindia.com 11 April 2023
Consumer
Demands Shaping
Future
theF&B
Industry
the
of
Insights and Predic ons
www.ciolookindia.com April 2023
12
The food and beverage (F&B) industry is
witnessing a remarkable transformation,
largely driven by shifting consumer demands.
In an era marked by health consciousness,
sustainability concerns, and technological
advancements, consumers are inļ¬‚uencing the direction
of the F&B sector like never before. This article
explores the key consumer demands that are shaping
the future of the F&B industry, leading to innovations,
changes in product oļ¬€erings, and a reimagining of the
dining experience.
Health and Wellness:
Consumer demands for healthier food options have
become a primary driver in the F&B industry. People
are increasingly seeking nutritious, balanced, and clean
label foods with minimal artiļ¬cial additives. The rise
of plant-based diets, gluten-free alternatives, and
nutrient-dense ingredients reļ¬‚ects the growing
emphasis on health and wellness. F&B businesses are
responding by reformulating their products,
introducing functional foods, and expanding menu
options to cater to health-conscious consumers.
www.ciolookindia.com 13 April 2023
Authenticity and Global Flavors:
Consumers are seeking authentic and diverse culinary
experiences that reļ¬‚ect various cultures and global ļ¬‚avors.
Ethnic foods, fusion cuisines, and traditional cooking
techniques are gaining popularity. F&B businesses are
embracing diverse menu oļ¬€erings and collaborating with
international chefs to provide unique dining experiences
that celebrate cultural diversity and culinary heritage.
Clean Label and Natural Ingredients:
Consumers are increasingly seeking products with clean
labels, indicating transparency in ingredient lists and the
absence of artiļ¬cial additives, preservatives, and chemicals.
F&B businesses are reformulating their products to align
with clean label preferences, using natural ingredients and
recognizable components to meet consumer expectations
for wholesome and minimally processed foods.
Immersive Dining Experiences:
Beyond the taste of the food, consumers are looking for
immersive dining experiences that engage their senses and
create lasting memories. F&B establishments are
incorporating interactive elements, such as live cooking
demonstrations, themed decor, and multi-sensory
presentations, to elevate the dining experience and cater to
consumers seeking entertainment and enjoyment during
their meals.
Social and Ethical Responsibility:
Consumers are increasingly drawn to F&B businesses that
demonstrate social and ethical responsibility. Brands that
support charitable initiatives, contribute to community
development and address social issues resonate with
consumers who want to make mindful choices that extend
beyond the dining table. F&B businesses that actively
engage in corporate social responsibility initiatives build
stronger connections with socially conscious consumers.
Authenticity and Storytelling:
Authenticity has become a driving force in consumer
choices, and F&B businesses are embracing storytelling to
connect with their audience. Brands that share their origins,
values, and culinary inspirations create a sense of
authenticity that appeals to consumers seeking genuine and
relatable experiences. By sharing the stories behind their
products, F&B businesses can forge deeper connections
with their customers.
Sustainability and Ethical Practices:
Environmental and ethical considerations have become
signiļ¬cant factors inļ¬‚uencing consumer choices in the F&B
industry. Conscious of their environmental impact,
consumers are gravitating towards businesses that prioritize
sustainable sourcing, ethical farming practices, and reduced
carbon footprints. F&B companies are embracing eco-
friendly packaging, supporting local producers, and
adopting circular economy principles to align with
consumers' sustainability values.
Personalization and Customization:
In an era of heightened individualism, consumers are
seeking personalized and tailored experiences, even in their
dining choices. F&B businesses are leveraging technology
and data analytics to oļ¬€er customization options, allowing
customers to build their meals, choose ingredients, and
personalize ļ¬‚avors to their preferences. Customized meal
plans, personalized nutrition recommendations, and build-
your-own menus are catering to consumers' desire for
uniqueness and control.
Transparency and Food Traceability:
Transparency has become a crucial aspect of consumer trust
in the F&B industry. Consumers want to know the origin of
their food, how it was produced, and whether it meets
certain quality standards. Food traceability initiatives,
origin labeling, and third-party certiļ¬cations provide
reassurance to consumers and foster trust in the brands they
choose. Businesses that prioritize transparency are gaining a
competitive edge in an increasingly discerning market.
Convenience and On-The-Go Options:
With busy lifestyles and the rise of urbanization, consumers
are seeking convenient and time-eļ¬ƒcient dining options.
Quick-service restaurants, food delivery platforms, and
grab-and-go meals have become increasingly popular. F&B
businesses are embracing technology to optimize the
ordering and delivery process, oļ¬€ering consumers a
seamless experience that ļ¬ts into their fast-paced lives.
Plant-Based and Alternative Proteins:
The rise of plant-based diets and alternative proteins is
revolutionizing the F&B industry. Consumers are not only
adopting plant-based diets for health reasons but also due to
environmental and animal welfare concerns. F&B
businesses are introducing plant-based meat substitutes,
dairy alternatives, and innovative protein sources to cater to
the growing demand for sustainable and ethical protein
options.
www.ciolookindia.com April 2023
14
I N D I A
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Redefining the Taste and Pleasure of New age Fast-food
The modern lifestyle with fast-paced business and
communication is driving signiļ¬cant
transformation in almost all sectors, the food
industry being no exception. The evolution of the food
world has been driven by innovations in food preparations,
variety, variations, tastes, ļ¬‚avours, service, packaging, etc.
On the brighter side, some passionate entrepreneurs are
dedicated to enhancing the food concepts themselves.
Pizza, a popular Italian round-shaped food made in wheat
dough topped with vegetables or non-veg toppings, cheese,
and several other tastemakers, is one of the fastest-growing
fast foods worldwide. However, despite the advancements,
timely deliveries, crust thickness, taste, and consumer
delight have been the long-prevailing factors.
GOPIZZA, the South Korean pizza brand, has
revolutionized the interest in the most favourite fast food. It
prepares pizzas with relishing, delicious taste, and the
unique preparation style gives them an oval shape with
mouth-watering toppings and ļ¬‚avours. The company has
also been leveraging the trends of technology like robotics
and AI that ensure consistency in the quality of food and
service. The company is headquartered in Bangalore
(Indian Oļ¬ƒce) and is spearheaded by its CEO, Mr Mahesh
Reddy.
In an exclusive interview with CioLook India team, Mr
Reddy shares valuable facts while unfolding his
professional journey, inspirations, brand USPs, and the
challenges faced and countered, further brieļ¬ng about the
business and the organizationā€™s vision.
Below are the excerpts from the interview:
Mahesh, kindly tell us about GOPIZZA, its vision,
mission, and core values.
GOPIZZA was created in 2016 by 27-year-old Jae Won
(Jay) Lim from inside his food truck in South Korea. His
idea was to serve scrumptious, one-person-sized pizzas. On
that theory, pizzas would be a satisfying meal for a
reasonable price when consumed in this new form.
Due to the enormous demand for these oval-shaped pizzas,
Jay opened his ļ¬rst GOPIZZA in South Korea in 2017.
GOPIZZA believes in the
digital transforma on of
food and beverage
whereby humans and
technology collaborate
hand-in-hand to ensure a
great customer
experience.
www.ciolookindia.com April 2023
16
This location quickly gained a reputation for being
aļ¬€ordable, having the ideal serving size for one person,
quick service, and even distribution of cheese and toppings
across every slice of pizza - thanks to its technology.
Brief us about yourself and shed some light on your
professional tenure.
I, chaired GOPIZZA as the CEO in June 2020. My track
record of managing Pan-India businesses is exemplary
within the QSR industry. With 23 years in the industry and
over 17 years of experience with Cafe Coļ¬€ee Day, I am
glad to have played vital strategic roles regionally and
nationally across India.
What was your inspiration behind venturing into the
F&B industry?
I got into the F&B sector during a time when becoming a
doctor or an engineer was all the rage. QSR and Retail were
not even available as a prominent course at the time. Hotel
Management was the only professional course in that
hospitality sector, so I dreamed, worked extremely hard,
and convinced my father to allow me to venture into this
ļ¬eld.
Meeting new people, communicating and building
connections was always my strong suit. I was always ready
and willing to learn new things from meeting new people
because that is what makes us better people, especially a
better leader.
My inspiration to be a part of this industry started when I
was 17 and investigated college programs. My neighbour at
the time was already a front oļ¬ƒce manager in the
hospitality industry doing brilliantly for herself and her
family.
I remember hotel management being all about the blazers
and 5-stars hotels like Taj and Oberoi. To be honest, it was
my dream to be a part of their program too, but I believe the
launch of QSR programs in India paved the right path for
me and led me to where I am today.
What are the USPs that make you stand out as a leading
F&B ļ¬rm?
Our USP comes from our creative pizza operations. From
the dough that is used at every GOPIZZA outlet, to the
ovens, topping tables and even robots, we invented them
all. We can manufacture pizzas more quickly and eļ¬ƒciently
than any of our competitors across various countries,
credited to our technology. This enables us to expand
swiftly while upholding the requirements of quality.
Mahesh Reddy,
CEO - GOPIZZA
India's Most Trusted Brands in Food Industry-2023
www.ciolookindia.com 17 April 2023
We are Korea's top-selling personal pizza brand, and by
2023, we aim to be Singapore's third best-selling pizza
brand.
Though India is a sizable market, we anticipate ranking
among the top three pizza brands here by 2025. Our
primary USPs include these three main features: aļ¬€ordable
prices, rapid service, and personal-sized pizzas.
What kind of modern products and services do you
provide to your clients?
More than 30% of GOPIZZA's headquarters personnel are
experts in researching and developing a wide range of
technologies. GOPIZZA has a Future Lab (for artiļ¬cial
intelligence and robots), a GOPIZZA Parbake Innovation
Centre (for dough research and development and
production), and a GOPIZZA GOVEN Tech Centre (for
GOVEN R&D and production).
Every step of the 'pizza making' process is redesigned at
each GOPIZZA location to allow for a one-man operation
in a small kitchen.
The patented oven - GOVEN, which bakes six single-
serving pizzas to perfection in three minutes, greatly
improves eļ¬ƒciency at every GOPIZZA location.
Consumers do not have to wait long to be served freshly
baked, hot pizzas anymore. Employees, too, can save time
on largely time-consuming tasks throughout their day.
The cooperative robot 'GOBOT,' which cuts pizza, sprinkles
the appropriate sauce, and ensures it does not cool down, as
well as the 'AI Smart Topping Table,' which tracks and
monitors the toppings on a pizza, are all the patented
technology that ensures consistency in the quality of food
and service.
The most important ingredient is our dough, so we either
export it from our Parbake Dough Innovation Centre in
Korea or set up our own local factory. We opened our ļ¬rst
centre in India this month. We intend to start production in
May.
What were the initial diļ¬€erences after venturing into
this sector in India, and considering the changing
industry dynamics, what are the challenges now?
India has one of the world's fastest-growing pizza markets,
with several locals adapting it as part of their commonly
eaten foods. Currently, the Indian pizza market is
dominated by a single player, but we believe there is still
plenty of room for growth and new entrants. With our
distinct positioning and rapid scalability, we intend to seize
the expanding market as quickly as possible and become a
pizza brand that is always at the forefront of the Indian
customers' minds. With the unforeseen entry of the
pandemic, the F&B sector has experienced quite a change
in the dynamics of operation and consumer practices.
GOPIZZA was able to use this period within the pandemic
to streamline its operations and localization strategy.
GOPIZZA began growing by more than 20% per month
after the pandemic began to fade in June 2022.
To tackle the diļ¬€ering tastes and ļ¬‚avours between
countries, we have tailored our menu to oļ¬€er locally
customized options as well. Like providing Korean as well
as Indian combinations for peopleā€™s pallet. Along with
customization, GOPIZZA is also a large investor in
technological capabilities that allow us to maintain the same
quality across all markets.
Being an experienced leader, share with us your opinion
on how technology is transforming the F&B industry
and what advancements can we expect in the future?
We are all aware that technology will support a signiļ¬cant
portion to the F&B industry by addressing and improving
eļ¬ƒciency in food and beverage production. GOPIZZA, in
fact, is ahead of its time, using its own patented technology
to bake its pizzas to perfection. GOPIZZA believes in the
digital transformation of food and beverage, whereby
humans and technology collaborate hand-in-hand to ensure
a great customer experience.
As a leader in the hospitality industry for over two decades,
I have witnessed and experienced how technological
advancements have improved eļ¬ƒciency, not just in terms of
production rate/size but also in quality, productivity and
accuracy. Technology has improved time management and
motivation among employees in all sectors, from food
preparation to serving and delivery.
By implementing automated systems in daily tasks and
tasks requiring ļ¬ne detailing, employees feel less strained
by the potential for errors and complete tasks faster, giving
them more time to manage other aspects such as quality,
personal consumer interaction and satisfaction. These
technological advancements also help consumers gain
access to food information and transparency, with services,
sales, and transactions made trackable in real time.
What would be your advice to the aspirants who are
willing to venture into the ļ¬eld of F&B?
My advice for aspirants looking into the F&B industry is
www.ciolookindia.com April 2023
18
that hard work is key. I still remember my time in the
management trainee program, how I worked hard every
day, every step of the way, and never undermining any job -
no matter how small it was. I would tell any new graduate
to live by this too.
I would advise recent graduates to enrol into such training
programs and make the most out of them, valuing the time,
resources, and eļ¬€ort that goes into training them. I have
always believed in working my way up and would advise
every aspirant never to take a shortcut to reach their goals.
Those who experience all the diļ¬€erent stages, including
failure, to achieve their goals are the ones who make great
leaders and mentors in the future.
How do you envision the future of GOPIZZA?
GOPIZZAā€™s vision is - "Wherever a customer wants pizza,
there shall be GOPIZZA". GOPIZZA plans to enter and
expand in markets like Thailand, Malaysia, Vietnam,
Indonesia, the Philippines and the United States.
GOPIZZA currently has 20 operational outlets in India. It
ļ¬rst entered the Indian market in Bengaluru, Karnataka, and
has since expanded to Hyderabad, Telangana, and
Anantapur, Andhra Pradesh. By the end of 2023, the goal is
to have 100 operational locations across the country.
GOPIZZA plans to expand into Pune, Chennai, Delhi,
Mumbai, Ahmedabad, Kolkata, and other key Tier-2 cities
such as Chandigarh, Jodhpur, Jaipur, and Kochi in the
coming years.
www.ciolookindia.com 19 April 2023
The
Changing
Landscapeof
the
F&B
S e c t o r
www.ciolookindia.com April 2023
20
he food and beverage (F&B) sector is
Tan ever-evolving industry,
continuously shaped by shifting
consumer preferences, technological
advancements, and global trends. From the
way food is produced and distributed to the
rise of sustainable practices and digital
innovations, the F&B landscape has undergone
signiļ¬cant changes in recent years. This article
explores the transformative forces behind the
changing F&B sector and the impact on
businesses, consumers, and the environment.
Consumer-centricity and Health
Consciousness:
In recent times, consumers have become more
health conscious and aware of the impact of
their food choices on well-being. As a result,
there is a growing demand for healthier and
more sustainable food options. Plant-based
alternatives, organic produce, and foods free
from artiļ¬cial additives have gained popularity
as consumers seek transparency and cleaner
ingredient lists. F&B businesses are adapting
by reformulating products, oļ¬€ering healthier
menus, and providing nutritional information
to cater to this health-conscious consumer
base.
The Rise of Plant-based and Alternative
Proteins:
The rise of plant-based and alternative proteins
is one of the most notable transformations in
the F&B sector. Beyond burgers, plant-based
meat substitutes and dairy alternatives have
captured a signiļ¬cant market share.
Innovations in food science and technology
have allowed companies to create plant-based
products that closely mimic the taste, texture,
and nutritional proļ¬le of traditional animal-
Trends of 2023
www.ciolookindia.com 21 April 2023
based foods, attracting both vegetarians and ļ¬‚exitarians
alike.
Sustainability and Ethical Sourcing:
Consumers are increasingly concerned about the
environmental impact of their food choices. Sustainable
practices, including responsible sourcing, waste reduction,
and carbon footprint reduction, have become key
considerations for F&B companies. Businesses are actively
exploring ways to adopt eco-friendly packaging, support
local farmers, reduce food waste, and promote ethical
practices throughout their supply chains.
Digitalization and Delivery Services:
Digitalization has transformed the way consumers interact
with the F&B sector. Online food delivery platforms,
mobile apps, and virtual menus have become
commonplace, providing convenience and expanding the
customer base for restaurants and food vendors.
Additionally, the pandemic accelerated the adoption of
contactless payments and self-ordering kiosks, further
revolutionizing the dining experience.
Food Safety and Quality Assurance:
Ensuring food safety and quality assurance has become a
top priority for the F&B sector. With the rise of foodborne
illnesses and recalls, consumers demand transparency and
traceability throughout the food supply chain. Advanced
technologies, such as blockchain and IoT (Internet of
Things), are being used to track the journey of food
products from farm to table, providing real-time data on
safety and quality.
Customization and Personalization:
Consumers now seek personalized dining experiences
tailored to their individual preferences. The concept of
"build-your-own" menus, customized meal kits, and
personalized nutrition plans has gained traction. F&B
businesses are leveraging data analytics to understand
consumer preferences and oļ¬€er tailored oļ¬€erings,
enhancing customer satisfaction and loyalty.
Food Tech and Culinary Innovation:
Food technology and culinary innovation have opened new
possibilities in food preparation and presentation. 3D food
printing, smart kitchen appliances, and advanced cooking
techniques are reshaping culinary experiences. These
innovations not only appeal to consumers' senses but also
streamline kitchen operations and reduce food waste.
Local and Artisanal Food Movement:
In recent years, there has been a resurgence of interest in
locally sourced and artisanal foods. Consumers are seeking
to support local producers, reduce their carbon footprint,
and enjoy unique, handcrafted ļ¬‚avors. The local and
artisanal food movement emphasizes the importance of
preserving traditional culinary techniques and celebrating
regional specialties, fostering a sense of community and
cultural identity.
Allergen-free and Free-from Products:
With an increasing awareness of food allergies and
intolerances, the demand for allergen-free and "free-from"
products has grown signiļ¬cantly. F&B businesses are now
oļ¬€ering a broader range of products catering to those with
speciļ¬c dietary requirements, such as gluten-free, lactose-
free, nut-free, and soy-free options. This trend reļ¬‚ects the
industry's commitment to inclusivity and meeting the needs
of diverse consumer groups.
Food Waste Reduction and Circular Economy:
Addressing food waste has become a top priority in the
F&B sector. To combat the environmental impact of food
disposal, businesses are adopting strategies to reduce waste,
repurpose surplus food, and collaborate with food rescue
organizations. The circular economy approach encourages
the use of byproducts and waste materials in innovative
ways, promoting sustainability and minimizing the
industry's ecological footprint.
Virtual Restaurants and Cloud Kitchens:
The rise of food delivery platforms has spurred the
emergence of virtual restaurants and cloud kitchens. These
concepts operate solely for online delivery, allowing
businesses to focus on eļ¬ƒcient production and delivery
without the costs associated with physical storefronts. This
trend provides new opportunities for chefs and
entrepreneurs to experiment with niche cuisines and expand
their customer base beyond traditional brick-and-mortar
establishments.
www.ciolookindia.com April 2023
22
Colour is an integral part of our lives, and Sensient Technologies - Sensient Food Colours & Flavour ensures that it
touches our taste buds in the most visually appealing and performance-driven way. As the global leader in colour for
food and beverage applications, Sensient Food Colours & Flavor takes pride in making a bold diļ¬€erence in your
brand by delivering the highest quality colour that protects and deļ¬nes it.
With over 100 years of experience, Sensient has been at the forefront of colour
innovation, bringing industry-changing proprietary technologies that redeļ¬ne
the way the world sees and tastes food. The companyā€™s expertise and
unparalleled colour science help us deliver natural and certiļ¬ed colour
solutions that enhance our customers' brand success.
Best in Class
Sensient Technologies Corporation is a pioneering
provider of innovative solutions that cater to the
discerning needs of modern consumers. The
company's state-of-the-art technologies are
speciļ¬cally designed to enhance sensory
experiences through specialized ingredients. Its
team takes pride in its global facilities, which
produce diverse products for some of the most
prominent industrial and consumer companies
worldwide. With its unwavering commitment
to quality and excellence, Sensient
Technologies Corporation has established
itself as a leader in the industry.
At Sensient, the team is committed to
providing customized food and beverage
systems that deliver exceptional quality and
products that serve the pharmaceutical,
nutraceutical, cosmetic, and personal care
industries. With its dedication to innovation,
Sensient Technologies is constantly pushing
the boundaries of what's possible, and its team
is passionate about creating fresh, unique
India's Most Trusted Brands in Food Industry-2023
www.ciolookindia.com April 2023
24
solutions that exceed its clients' expectations. Some NPD
platforms are Dairyboost, Smoothenol, Uber Beet,
Microļ¬ne etc.
Whether one is looking to enhance the taste, texture, or
appearance of their products, Sensient has the expertise and
experience to help them achieve their goals. The team of
experts is always on hand to provide clients with the
support and guidance they need to take their products to the
next level.
The History
Meadow Springs Distillery, originally a whiskey and gin
maker founded in 1882, faced a major setback in 1919 due
to Prohibition. However, the company had already
established a successful yeast-selling business under the
brand Red Star Yeast, allowing it to survive. As a result, the
distillery rebranded itself as Red Star Yeast & Products
Company.
In the 1960s, Red Star Yeast expanded its product lines and
changed its name to Universal Foods to reļ¬‚ect its
diversiļ¬cation strategy and planned growth. The company
even became a member of the New York Stock Exchange.
Nevertheless, as a producer of commodity goods such as
yeast, bulk cheese, and frozen potatoes, Universal Foods
faced limited prospects for growth.
In the following decades, Sensient Technologies underwent
a signiļ¬cant transformation by divesting its commodity
segments and acquiring numerous companies with strategic
products and innovative solutions. This restructuring
propelled the organization towards its current structure and
strategy.
To reļ¬‚ect this expanded focus, the company changed its
name from Universal Foods to Sensient Technologies in
2000. In line with its strategy to divest from unproļ¬table
commodity businesses, Sensient Technologies sold Red Star
Yeast in 2001.
,,
,
,
www.ciolookindia.com 25 April 2023
Leading Global manufacturer and marketer in the
Industry
As a prominent global manufacturer and marketer of
colours, ļ¬‚avours, and speciality ingredients, Sensient holds
a signiļ¬cant market position in the industry. With
operations spanning across the world, the company caters to
customers in over 150 countries and boasts annual revenues
exceeding $1.3 billion.
Sensient remains committed to serving the food and
beverage sectors by oļ¬€ering cutting-edge technologies that
enable its clients to enhance their products' natural and
artiļ¬cial ļ¬‚avours and colours. Its comprehensive product
portfolio covers a diverse range of segments, including:
ā€¢ Food and Beverage Flavours
ā€¢ Food and Beverage Colours
ā€¢ Cosmetic Ingredients
ā€¢ Pharmaceutical Excipients
The various global businesses that Sensient operates present
numerous prospects for enduring and sustainable growth.
Despite facing several challenges throughout its extensive
history, the company has emerged as a leading player in the
industry today. With an ever-growing team of highly
qualiļ¬ed industry experts hailing from some of the world's
largest companies, and modern, state-of-the-art production
facilities, the company is on the cusp of a new era. The
teams remain enthusiastic and motivated, eager to
overcome new obstacles and continue building towards a
bright future.
www.ciolookindia.com April 2023
26
www.ciolookindia.com I N D I A

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India's Most Trusted Brands in Food Industry-2023.pdf

  • 1.
  • 2.
  • 3. Part of the secret of success is to eat what you like and let the food ļ¬ght it out inside.
  • 5. n the food industry, building trust with consumers is Iessential for success. Consumers want to feel conļ¬dent that the food they are purchasing is safe, healthy, and produced in an ethical and sustainable manner. Trusted brands in the food industry are transparent about their products, ingredients, and production methods. They provide detailed information about their sourcing, processing, and supply chain practices. This transparency helps build trust with consumers who want to know more about the food they are purchasing. These brands prioritize quality in every aspect of their business, from the ingredients they use to the way they package and distribute their products. They invest in research and development to continually improve their products and ensure they meet or exceed industry standards. Food safety is a top priority for trusted brands in the food industry. They take measures to ensure that their products are free from contaminants and meet all safety regulations. They implement strict quality control procedures throughout the production process to minimize the risk of foodborne illnesses. These brands are committed to sustainability and environmental responsibility. They use eco-friendly production methods, reduce waste and energy consumption, and promote sustainable agriculture practices. They also prioritize animal welfare and work with suppliers who share their values. The organizations operate with integrity and ethical values. They are committed to fair labor practices, support local communities, and engage in philanthropic activities. They also take responsibility for their actions and are transparent about any issues or controversies that may arise. Trusted food brands are not afraid to innovate and explore new ways to improve their products and processes. They invest in research and development to create new products that meet the evolving needs of consumers. They also embrace new technologies and trends to stay ahead of the competition. The latest edition of CIOLook India, ā€œIndia's Most Trusted Brands in Food Industry-2023,ā€ spotlights the journey of these organizations; and is ļ¬lled with stories that showcase quality, sustainability, ethics, and innovation and the trust of consumers that led to a strong reputation of achieving long-term success. Explore the edition and have a delightful read! Abhishek Joshi Deputy Editor AbhishekJoshi Traits in the Limelight
  • 7. 08 Barista Coffee Company Ltd Coalescence of Ultimate Taste and Experience 16 GOPIZZA Redeļ¬ning theTaste and Pleasure of New age Fast-food 12 Insights and Predictions Consumer Demands Shaping the Future of the F&B Industry 20 Trends of 2023 The Changing Landscape of the F&B Sector 24 Sensient Technologies Sensient Food Colours: Delivering ExceptionalVisual Appeal and Presentation Proļ¬les Articles
  • 8. Established in the year 2000, Barista Coffee Company is the pioneer of coffee culture in India. The Barista CafĆ© chain delivers a true coffee experience in a warm, friendly, and relaxed environment. Barista Rajat Agarwal CEO BONN is quality-driven and stands as the best FMCG Company in India. Bonn Nutrients Pvt. Ltd. Amrinder Singh Director The oval symbol of GOPIZZA symbolizes the beginning of a completely new pizza beyond the limits of existing pizzas. Gopizza India Pvt.Ltd. Mahesh Reddy CEO Over the last 10 years, Kaapi Machines have had the fortune to partner with brands that have launched cutting- edge technology and innovation in the coffee equipment industry and helped us bring that technology to India. Kaapi Machines India Pvt. Ltd. Pratapa Reddy CFO Color touches our lives every day. Sensient Food Colors delivers the highest quality color to deļ¬ne and protect your brand through exceptional visual appeal and performance. Sensient India Pvt. Ltd. Chandrabhushan Singh Director Descrip on Sheet India's Most Trusted Brands Industry-2023 in
  • 9. www.twitter.com/ciolookindia www.facebook.com/ciolookindia/ Email -sales@ciolookindia.com For Subscription-www.ciolookindia.com Copyright Ā© 2023 CIOLOOK India, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK India. Reprint rights remain solely with CIOLOOK India. FOLLOW US ON CONTACT US ON WE ARE ALSO AVAILABLE ON Editor-in-Chief - Pooja M. Bansal Deputy Editor - Abhishek Joshi CONTENT Art & Design Head - Sandeep Tikode DESIGN Technical Head - Prachi Mokashi Technical Consultant - Prathamesh Hiremath Circulation Manager - Tanaji Fartade TECHNICAL Research Analyst - Nikita Khadalkar SEO Executive - Ravindra Kadam SME - SMO A.Vice President - Swapnali Vasaikar Sr. Manager - Ashwini Pahurkar Team Lead - Suraj Gadekar BDE - Vaishnavi Ingle SALES Credit Page APRIL 2023 www.ciolookindia.com I N D I A Co-designer - Deepanjali Jena
  • 11. Today, with increasing competition in any business arena, the determinant that makes sure that the business is ļ¬‚ourishing is the USP compared to competition. To scale the growth of any business, organiza- tion needs the right strategy, team, and processes in place. With its unique blend, Barista Coļ¬€ee Company Ltd is serving ļ¬ne international experience since 2000; the company adheres to the foremost factor to support business growth, i.e. customer experience. What diļ¬€erentiates and makes Barista the pioneer of coļ¬€ee culture in India is the fact that it not only curated the best in class product but also the experience around the same. Barista delivers a truly international coļ¬€ee experience in a warm, friendly, and relaxed environment along with a comfortable place for people to unwind over interesting conversations over a cup of coļ¬€ee. Presently, under the leadership of its CEO, Rajat Agrawalā€”Barista continues to brew coļ¬€ee the way the world wants it. In its extraordinary odyssey, it has been creating splendid relationships with its guests. Brewing an Enticing Coļ¬€ee Culture Barista Coļ¬€ee Company Limited was the trendsetter and the ļ¬rst to start the cafĆ© culture in India. Itā€™s been 22 years since it has been operating with continuous innovation around the changing palate proļ¬le and integration of multiple new oļ¬€erings to keep up with the growth in the industry and competition. Incepted in 2000 under the name Barista Coļ¬€ee Company Limited, it started with the objective of delivering a truly Italian coļ¬€ee experience to its customers in a warm, sociable, and peaceful environment. There was a time when CafĆ© culture had not set its footprint, and coļ¬€ee was still considered a luxury. A quest to provide a truly international experience and brew a truly Italian cuppa led to the establishment of a brand that stands out as a symbol of relishing brews, especially exquisite coļ¬€ee. Its freshly prepared brews exhibit tempting ļ¬‚avors that redeļ¬ne a piquant experience for its global customers. As it is spearheading the Indian cafĆ© culture today, how- ever, to make it happen, Barista explored distinct emerging opportunities to discover both the coļ¬€ee and the craft. It is undeniably a matter of fact that no one has ever mastered coļ¬€ee better than the Italians. Tipping its hats their way, Barista made its stronghold in the F&B sector and brought a new meaning to Italian coļ¬€ee and eats in the Indian sub- continent. One of the leading chains of espresso bars and cafĆ©s in India and with more than 330 outlets operating in India and Sri Lanka across 100 plus cities, Barista thrives on provid- ing a welcoming experience to its guests at all the touch points across various formats. Barista is Indiaā€™s coļ¬€ee culture pioneer and has expanded across multiple formats. www.ciolookindia.com April 2023 09 India's Most Trusted Brands in Food Industry-2023
  • 12. products such as chocolates, Instant coļ¬€ee powder, cookies, and Ginger honey tea, Chocolate Spread. Barista also plans to launch its Vending business. Enhancing the Replenishing Experience Barista as a ļ¬rm deploys business analytics tools that AI and ML drive to drive its business growth and understand consumer behaviors and porotype oļ¬€erings accordingly. Rajat expresses, ā€œThe cafĆ© industry is growing at large with an increase in consumption; there is a huge space still to grow, which is why the space is warming up with newer players entering the market, including International.ā€ Barista Diner, a ļ¬‚agship format of Barista, has an integrated live kitchen and caters to the casual dining space serving Continental food with fusion to suit the Indian palate while maintaining the western charm. Shedding light on the USPs that diļ¬€erentiate Barista from the rest, Rajat says, ā€œBarista not only provides several types of coļ¬€ee but also has diversiļ¬ed its menu with a range of Smoothies and Sparkling beverages along with eatables that pair well with beverages.ā€ And as part of business diversiļ¬cation, Barista has launched its FMCG vertical to cater to its customers with FMCG www.ciolookindia.com April 2023 10
  • 13. He adds, ā€œRetaining Consumers and getting skilled manpower is one key challenge along with inļ¬‚ationary cost pressures; as an organization, we have been able to manage them well and look to grow at a rapid pace ourselves, targeting to be 500 stores over the next two years.ā€ Over the past few years, Barista has been able to work on teams and infrastructure to drive high-octane growth, understand consumer/market sentiments well, and identify its zone well. All of this put together, Barista is conļ¬dent of its success. Recently, Barista was awarded by Business Growth of the Year 2022 award in a recently conducted Restaurant India award show. On an ending note, Rajat advises aspiring leaders by saying, ā€œTake a long-term view and build a sustainable business, donā€™t panic/be overjoyed by the initial failures/success. Itā€™s the long-term approach around building robust and sustainable businesses which helps unlock sustainable value.ā€ www.ciolookindia.com 11 April 2023
  • 14. Consumer Demands Shaping Future theF&B Industry the of Insights and Predic ons www.ciolookindia.com April 2023 12
  • 15. The food and beverage (F&B) industry is witnessing a remarkable transformation, largely driven by shifting consumer demands. In an era marked by health consciousness, sustainability concerns, and technological advancements, consumers are inļ¬‚uencing the direction of the F&B sector like never before. This article explores the key consumer demands that are shaping the future of the F&B industry, leading to innovations, changes in product oļ¬€erings, and a reimagining of the dining experience. Health and Wellness: Consumer demands for healthier food options have become a primary driver in the F&B industry. People are increasingly seeking nutritious, balanced, and clean label foods with minimal artiļ¬cial additives. The rise of plant-based diets, gluten-free alternatives, and nutrient-dense ingredients reļ¬‚ects the growing emphasis on health and wellness. F&B businesses are responding by reformulating their products, introducing functional foods, and expanding menu options to cater to health-conscious consumers. www.ciolookindia.com 13 April 2023
  • 16. Authenticity and Global Flavors: Consumers are seeking authentic and diverse culinary experiences that reļ¬‚ect various cultures and global ļ¬‚avors. Ethnic foods, fusion cuisines, and traditional cooking techniques are gaining popularity. F&B businesses are embracing diverse menu oļ¬€erings and collaborating with international chefs to provide unique dining experiences that celebrate cultural diversity and culinary heritage. Clean Label and Natural Ingredients: Consumers are increasingly seeking products with clean labels, indicating transparency in ingredient lists and the absence of artiļ¬cial additives, preservatives, and chemicals. F&B businesses are reformulating their products to align with clean label preferences, using natural ingredients and recognizable components to meet consumer expectations for wholesome and minimally processed foods. Immersive Dining Experiences: Beyond the taste of the food, consumers are looking for immersive dining experiences that engage their senses and create lasting memories. F&B establishments are incorporating interactive elements, such as live cooking demonstrations, themed decor, and multi-sensory presentations, to elevate the dining experience and cater to consumers seeking entertainment and enjoyment during their meals. Social and Ethical Responsibility: Consumers are increasingly drawn to F&B businesses that demonstrate social and ethical responsibility. Brands that support charitable initiatives, contribute to community development and address social issues resonate with consumers who want to make mindful choices that extend beyond the dining table. F&B businesses that actively engage in corporate social responsibility initiatives build stronger connections with socially conscious consumers. Authenticity and Storytelling: Authenticity has become a driving force in consumer choices, and F&B businesses are embracing storytelling to connect with their audience. Brands that share their origins, values, and culinary inspirations create a sense of authenticity that appeals to consumers seeking genuine and relatable experiences. By sharing the stories behind their products, F&B businesses can forge deeper connections with their customers. Sustainability and Ethical Practices: Environmental and ethical considerations have become signiļ¬cant factors inļ¬‚uencing consumer choices in the F&B industry. Conscious of their environmental impact, consumers are gravitating towards businesses that prioritize sustainable sourcing, ethical farming practices, and reduced carbon footprints. F&B companies are embracing eco- friendly packaging, supporting local producers, and adopting circular economy principles to align with consumers' sustainability values. Personalization and Customization: In an era of heightened individualism, consumers are seeking personalized and tailored experiences, even in their dining choices. F&B businesses are leveraging technology and data analytics to oļ¬€er customization options, allowing customers to build their meals, choose ingredients, and personalize ļ¬‚avors to their preferences. Customized meal plans, personalized nutrition recommendations, and build- your-own menus are catering to consumers' desire for uniqueness and control. Transparency and Food Traceability: Transparency has become a crucial aspect of consumer trust in the F&B industry. Consumers want to know the origin of their food, how it was produced, and whether it meets certain quality standards. Food traceability initiatives, origin labeling, and third-party certiļ¬cations provide reassurance to consumers and foster trust in the brands they choose. Businesses that prioritize transparency are gaining a competitive edge in an increasingly discerning market. Convenience and On-The-Go Options: With busy lifestyles and the rise of urbanization, consumers are seeking convenient and time-eļ¬ƒcient dining options. Quick-service restaurants, food delivery platforms, and grab-and-go meals have become increasingly popular. F&B businesses are embracing technology to optimize the ordering and delivery process, oļ¬€ering consumers a seamless experience that ļ¬ts into their fast-paced lives. Plant-Based and Alternative Proteins: The rise of plant-based diets and alternative proteins is revolutionizing the F&B industry. Consumers are not only adopting plant-based diets for health reasons but also due to environmental and animal welfare concerns. F&B businesses are introducing plant-based meat substitutes, dairy alternatives, and innovative protein sources to cater to the growing demand for sustainable and ethical protein options. www.ciolookindia.com April 2023 14
  • 17. I N D I A Subscribe to CIOLOOKINDIA Get CIOLOOKINDIA Magazine in Print and Digital on www.ciolookindia.com Stay in the known Subscribe Today
  • 18. Redefining the Taste and Pleasure of New age Fast-food The modern lifestyle with fast-paced business and communication is driving signiļ¬cant transformation in almost all sectors, the food industry being no exception. The evolution of the food world has been driven by innovations in food preparations, variety, variations, tastes, ļ¬‚avours, service, packaging, etc. On the brighter side, some passionate entrepreneurs are dedicated to enhancing the food concepts themselves. Pizza, a popular Italian round-shaped food made in wheat dough topped with vegetables or non-veg toppings, cheese, and several other tastemakers, is one of the fastest-growing fast foods worldwide. However, despite the advancements, timely deliveries, crust thickness, taste, and consumer delight have been the long-prevailing factors. GOPIZZA, the South Korean pizza brand, has revolutionized the interest in the most favourite fast food. It prepares pizzas with relishing, delicious taste, and the unique preparation style gives them an oval shape with mouth-watering toppings and ļ¬‚avours. The company has also been leveraging the trends of technology like robotics and AI that ensure consistency in the quality of food and service. The company is headquartered in Bangalore (Indian Oļ¬ƒce) and is spearheaded by its CEO, Mr Mahesh Reddy. In an exclusive interview with CioLook India team, Mr Reddy shares valuable facts while unfolding his professional journey, inspirations, brand USPs, and the challenges faced and countered, further brieļ¬ng about the business and the organizationā€™s vision. Below are the excerpts from the interview: Mahesh, kindly tell us about GOPIZZA, its vision, mission, and core values. GOPIZZA was created in 2016 by 27-year-old Jae Won (Jay) Lim from inside his food truck in South Korea. His idea was to serve scrumptious, one-person-sized pizzas. On that theory, pizzas would be a satisfying meal for a reasonable price when consumed in this new form. Due to the enormous demand for these oval-shaped pizzas, Jay opened his ļ¬rst GOPIZZA in South Korea in 2017. GOPIZZA believes in the digital transforma on of food and beverage whereby humans and technology collaborate hand-in-hand to ensure a great customer experience. www.ciolookindia.com April 2023 16
  • 19. This location quickly gained a reputation for being aļ¬€ordable, having the ideal serving size for one person, quick service, and even distribution of cheese and toppings across every slice of pizza - thanks to its technology. Brief us about yourself and shed some light on your professional tenure. I, chaired GOPIZZA as the CEO in June 2020. My track record of managing Pan-India businesses is exemplary within the QSR industry. With 23 years in the industry and over 17 years of experience with Cafe Coļ¬€ee Day, I am glad to have played vital strategic roles regionally and nationally across India. What was your inspiration behind venturing into the F&B industry? I got into the F&B sector during a time when becoming a doctor or an engineer was all the rage. QSR and Retail were not even available as a prominent course at the time. Hotel Management was the only professional course in that hospitality sector, so I dreamed, worked extremely hard, and convinced my father to allow me to venture into this ļ¬eld. Meeting new people, communicating and building connections was always my strong suit. I was always ready and willing to learn new things from meeting new people because that is what makes us better people, especially a better leader. My inspiration to be a part of this industry started when I was 17 and investigated college programs. My neighbour at the time was already a front oļ¬ƒce manager in the hospitality industry doing brilliantly for herself and her family. I remember hotel management being all about the blazers and 5-stars hotels like Taj and Oberoi. To be honest, it was my dream to be a part of their program too, but I believe the launch of QSR programs in India paved the right path for me and led me to where I am today. What are the USPs that make you stand out as a leading F&B ļ¬rm? Our USP comes from our creative pizza operations. From the dough that is used at every GOPIZZA outlet, to the ovens, topping tables and even robots, we invented them all. We can manufacture pizzas more quickly and eļ¬ƒciently than any of our competitors across various countries, credited to our technology. This enables us to expand swiftly while upholding the requirements of quality. Mahesh Reddy, CEO - GOPIZZA India's Most Trusted Brands in Food Industry-2023 www.ciolookindia.com 17 April 2023
  • 20. We are Korea's top-selling personal pizza brand, and by 2023, we aim to be Singapore's third best-selling pizza brand. Though India is a sizable market, we anticipate ranking among the top three pizza brands here by 2025. Our primary USPs include these three main features: aļ¬€ordable prices, rapid service, and personal-sized pizzas. What kind of modern products and services do you provide to your clients? More than 30% of GOPIZZA's headquarters personnel are experts in researching and developing a wide range of technologies. GOPIZZA has a Future Lab (for artiļ¬cial intelligence and robots), a GOPIZZA Parbake Innovation Centre (for dough research and development and production), and a GOPIZZA GOVEN Tech Centre (for GOVEN R&D and production). Every step of the 'pizza making' process is redesigned at each GOPIZZA location to allow for a one-man operation in a small kitchen. The patented oven - GOVEN, which bakes six single- serving pizzas to perfection in three minutes, greatly improves eļ¬ƒciency at every GOPIZZA location. Consumers do not have to wait long to be served freshly baked, hot pizzas anymore. Employees, too, can save time on largely time-consuming tasks throughout their day. The cooperative robot 'GOBOT,' which cuts pizza, sprinkles the appropriate sauce, and ensures it does not cool down, as well as the 'AI Smart Topping Table,' which tracks and monitors the toppings on a pizza, are all the patented technology that ensures consistency in the quality of food and service. The most important ingredient is our dough, so we either export it from our Parbake Dough Innovation Centre in Korea or set up our own local factory. We opened our ļ¬rst centre in India this month. We intend to start production in May. What were the initial diļ¬€erences after venturing into this sector in India, and considering the changing industry dynamics, what are the challenges now? India has one of the world's fastest-growing pizza markets, with several locals adapting it as part of their commonly eaten foods. Currently, the Indian pizza market is dominated by a single player, but we believe there is still plenty of room for growth and new entrants. With our distinct positioning and rapid scalability, we intend to seize the expanding market as quickly as possible and become a pizza brand that is always at the forefront of the Indian customers' minds. With the unforeseen entry of the pandemic, the F&B sector has experienced quite a change in the dynamics of operation and consumer practices. GOPIZZA was able to use this period within the pandemic to streamline its operations and localization strategy. GOPIZZA began growing by more than 20% per month after the pandemic began to fade in June 2022. To tackle the diļ¬€ering tastes and ļ¬‚avours between countries, we have tailored our menu to oļ¬€er locally customized options as well. Like providing Korean as well as Indian combinations for peopleā€™s pallet. Along with customization, GOPIZZA is also a large investor in technological capabilities that allow us to maintain the same quality across all markets. Being an experienced leader, share with us your opinion on how technology is transforming the F&B industry and what advancements can we expect in the future? We are all aware that technology will support a signiļ¬cant portion to the F&B industry by addressing and improving eļ¬ƒciency in food and beverage production. GOPIZZA, in fact, is ahead of its time, using its own patented technology to bake its pizzas to perfection. GOPIZZA believes in the digital transformation of food and beverage, whereby humans and technology collaborate hand-in-hand to ensure a great customer experience. As a leader in the hospitality industry for over two decades, I have witnessed and experienced how technological advancements have improved eļ¬ƒciency, not just in terms of production rate/size but also in quality, productivity and accuracy. Technology has improved time management and motivation among employees in all sectors, from food preparation to serving and delivery. By implementing automated systems in daily tasks and tasks requiring ļ¬ne detailing, employees feel less strained by the potential for errors and complete tasks faster, giving them more time to manage other aspects such as quality, personal consumer interaction and satisfaction. These technological advancements also help consumers gain access to food information and transparency, with services, sales, and transactions made trackable in real time. What would be your advice to the aspirants who are willing to venture into the ļ¬eld of F&B? My advice for aspirants looking into the F&B industry is www.ciolookindia.com April 2023 18
  • 21. that hard work is key. I still remember my time in the management trainee program, how I worked hard every day, every step of the way, and never undermining any job - no matter how small it was. I would tell any new graduate to live by this too. I would advise recent graduates to enrol into such training programs and make the most out of them, valuing the time, resources, and eļ¬€ort that goes into training them. I have always believed in working my way up and would advise every aspirant never to take a shortcut to reach their goals. Those who experience all the diļ¬€erent stages, including failure, to achieve their goals are the ones who make great leaders and mentors in the future. How do you envision the future of GOPIZZA? GOPIZZAā€™s vision is - "Wherever a customer wants pizza, there shall be GOPIZZA". GOPIZZA plans to enter and expand in markets like Thailand, Malaysia, Vietnam, Indonesia, the Philippines and the United States. GOPIZZA currently has 20 operational outlets in India. It ļ¬rst entered the Indian market in Bengaluru, Karnataka, and has since expanded to Hyderabad, Telangana, and Anantapur, Andhra Pradesh. By the end of 2023, the goal is to have 100 operational locations across the country. GOPIZZA plans to expand into Pune, Chennai, Delhi, Mumbai, Ahmedabad, Kolkata, and other key Tier-2 cities such as Chandigarh, Jodhpur, Jaipur, and Kochi in the coming years. www.ciolookindia.com 19 April 2023
  • 22. The Changing Landscapeof the F&B S e c t o r www.ciolookindia.com April 2023 20
  • 23. he food and beverage (F&B) sector is Tan ever-evolving industry, continuously shaped by shifting consumer preferences, technological advancements, and global trends. From the way food is produced and distributed to the rise of sustainable practices and digital innovations, the F&B landscape has undergone signiļ¬cant changes in recent years. This article explores the transformative forces behind the changing F&B sector and the impact on businesses, consumers, and the environment. Consumer-centricity and Health Consciousness: In recent times, consumers have become more health conscious and aware of the impact of their food choices on well-being. As a result, there is a growing demand for healthier and more sustainable food options. Plant-based alternatives, organic produce, and foods free from artiļ¬cial additives have gained popularity as consumers seek transparency and cleaner ingredient lists. F&B businesses are adapting by reformulating products, oļ¬€ering healthier menus, and providing nutritional information to cater to this health-conscious consumer base. The Rise of Plant-based and Alternative Proteins: The rise of plant-based and alternative proteins is one of the most notable transformations in the F&B sector. Beyond burgers, plant-based meat substitutes and dairy alternatives have captured a signiļ¬cant market share. Innovations in food science and technology have allowed companies to create plant-based products that closely mimic the taste, texture, and nutritional proļ¬le of traditional animal- Trends of 2023 www.ciolookindia.com 21 April 2023
  • 24. based foods, attracting both vegetarians and ļ¬‚exitarians alike. Sustainability and Ethical Sourcing: Consumers are increasingly concerned about the environmental impact of their food choices. Sustainable practices, including responsible sourcing, waste reduction, and carbon footprint reduction, have become key considerations for F&B companies. Businesses are actively exploring ways to adopt eco-friendly packaging, support local farmers, reduce food waste, and promote ethical practices throughout their supply chains. Digitalization and Delivery Services: Digitalization has transformed the way consumers interact with the F&B sector. Online food delivery platforms, mobile apps, and virtual menus have become commonplace, providing convenience and expanding the customer base for restaurants and food vendors. Additionally, the pandemic accelerated the adoption of contactless payments and self-ordering kiosks, further revolutionizing the dining experience. Food Safety and Quality Assurance: Ensuring food safety and quality assurance has become a top priority for the F&B sector. With the rise of foodborne illnesses and recalls, consumers demand transparency and traceability throughout the food supply chain. Advanced technologies, such as blockchain and IoT (Internet of Things), are being used to track the journey of food products from farm to table, providing real-time data on safety and quality. Customization and Personalization: Consumers now seek personalized dining experiences tailored to their individual preferences. The concept of "build-your-own" menus, customized meal kits, and personalized nutrition plans has gained traction. F&B businesses are leveraging data analytics to understand consumer preferences and oļ¬€er tailored oļ¬€erings, enhancing customer satisfaction and loyalty. Food Tech and Culinary Innovation: Food technology and culinary innovation have opened new possibilities in food preparation and presentation. 3D food printing, smart kitchen appliances, and advanced cooking techniques are reshaping culinary experiences. These innovations not only appeal to consumers' senses but also streamline kitchen operations and reduce food waste. Local and Artisanal Food Movement: In recent years, there has been a resurgence of interest in locally sourced and artisanal foods. Consumers are seeking to support local producers, reduce their carbon footprint, and enjoy unique, handcrafted ļ¬‚avors. The local and artisanal food movement emphasizes the importance of preserving traditional culinary techniques and celebrating regional specialties, fostering a sense of community and cultural identity. Allergen-free and Free-from Products: With an increasing awareness of food allergies and intolerances, the demand for allergen-free and "free-from" products has grown signiļ¬cantly. F&B businesses are now oļ¬€ering a broader range of products catering to those with speciļ¬c dietary requirements, such as gluten-free, lactose- free, nut-free, and soy-free options. This trend reļ¬‚ects the industry's commitment to inclusivity and meeting the needs of diverse consumer groups. Food Waste Reduction and Circular Economy: Addressing food waste has become a top priority in the F&B sector. To combat the environmental impact of food disposal, businesses are adopting strategies to reduce waste, repurpose surplus food, and collaborate with food rescue organizations. The circular economy approach encourages the use of byproducts and waste materials in innovative ways, promoting sustainability and minimizing the industry's ecological footprint. Virtual Restaurants and Cloud Kitchens: The rise of food delivery platforms has spurred the emergence of virtual restaurants and cloud kitchens. These concepts operate solely for online delivery, allowing businesses to focus on eļ¬ƒcient production and delivery without the costs associated with physical storefronts. This trend provides new opportunities for chefs and entrepreneurs to experiment with niche cuisines and expand their customer base beyond traditional brick-and-mortar establishments. www.ciolookindia.com April 2023 22
  • 25.
  • 26. Colour is an integral part of our lives, and Sensient Technologies - Sensient Food Colours & Flavour ensures that it touches our taste buds in the most visually appealing and performance-driven way. As the global leader in colour for food and beverage applications, Sensient Food Colours & Flavor takes pride in making a bold diļ¬€erence in your brand by delivering the highest quality colour that protects and deļ¬nes it. With over 100 years of experience, Sensient has been at the forefront of colour innovation, bringing industry-changing proprietary technologies that redeļ¬ne the way the world sees and tastes food. The companyā€™s expertise and unparalleled colour science help us deliver natural and certiļ¬ed colour solutions that enhance our customers' brand success. Best in Class Sensient Technologies Corporation is a pioneering provider of innovative solutions that cater to the discerning needs of modern consumers. The company's state-of-the-art technologies are speciļ¬cally designed to enhance sensory experiences through specialized ingredients. Its team takes pride in its global facilities, which produce diverse products for some of the most prominent industrial and consumer companies worldwide. With its unwavering commitment to quality and excellence, Sensient Technologies Corporation has established itself as a leader in the industry. At Sensient, the team is committed to providing customized food and beverage systems that deliver exceptional quality and products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries. With its dedication to innovation, Sensient Technologies is constantly pushing the boundaries of what's possible, and its team is passionate about creating fresh, unique India's Most Trusted Brands in Food Industry-2023 www.ciolookindia.com April 2023 24
  • 27. solutions that exceed its clients' expectations. Some NPD platforms are Dairyboost, Smoothenol, Uber Beet, Microļ¬ne etc. Whether one is looking to enhance the taste, texture, or appearance of their products, Sensient has the expertise and experience to help them achieve their goals. The team of experts is always on hand to provide clients with the support and guidance they need to take their products to the next level. The History Meadow Springs Distillery, originally a whiskey and gin maker founded in 1882, faced a major setback in 1919 due to Prohibition. However, the company had already established a successful yeast-selling business under the brand Red Star Yeast, allowing it to survive. As a result, the distillery rebranded itself as Red Star Yeast & Products Company. In the 1960s, Red Star Yeast expanded its product lines and changed its name to Universal Foods to reļ¬‚ect its diversiļ¬cation strategy and planned growth. The company even became a member of the New York Stock Exchange. Nevertheless, as a producer of commodity goods such as yeast, bulk cheese, and frozen potatoes, Universal Foods faced limited prospects for growth. In the following decades, Sensient Technologies underwent a signiļ¬cant transformation by divesting its commodity segments and acquiring numerous companies with strategic products and innovative solutions. This restructuring propelled the organization towards its current structure and strategy. To reļ¬‚ect this expanded focus, the company changed its name from Universal Foods to Sensient Technologies in 2000. In line with its strategy to divest from unproļ¬table commodity businesses, Sensient Technologies sold Red Star Yeast in 2001. ,, , , www.ciolookindia.com 25 April 2023
  • 28. Leading Global manufacturer and marketer in the Industry As a prominent global manufacturer and marketer of colours, ļ¬‚avours, and speciality ingredients, Sensient holds a signiļ¬cant market position in the industry. With operations spanning across the world, the company caters to customers in over 150 countries and boasts annual revenues exceeding $1.3 billion. Sensient remains committed to serving the food and beverage sectors by oļ¬€ering cutting-edge technologies that enable its clients to enhance their products' natural and artiļ¬cial ļ¬‚avours and colours. Its comprehensive product portfolio covers a diverse range of segments, including: ā€¢ Food and Beverage Flavours ā€¢ Food and Beverage Colours ā€¢ Cosmetic Ingredients ā€¢ Pharmaceutical Excipients The various global businesses that Sensient operates present numerous prospects for enduring and sustainable growth. Despite facing several challenges throughout its extensive history, the company has emerged as a leading player in the industry today. With an ever-growing team of highly qualiļ¬ed industry experts hailing from some of the world's largest companies, and modern, state-of-the-art production facilities, the company is on the cusp of a new era. The teams remain enthusiastic and motivated, eager to overcome new obstacles and continue building towards a bright future. www.ciolookindia.com April 2023 26
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